2004 BMW 5 Series Seats

The heated seats start fires and BMW refuses to acknowledge that my car should've been a part of the NHTSA Recall 04V-575. The dealership denies any issue with the car despite knowing about the hole it burned in my seat.

HEATED SEATING IS BURNING MY LEG PASSENGER SIDE. EVEN ON LOW.

LITERALLY A COUPLE WEEKS AGO MY DRIVERS SIDE SEAT CAUGHT ON FIRE BURNING A VERY DEEP HOLE THROUGH TO THE FRONT OF THE SEAT AND BURNING A HOLE IN MY JACKED THEN BURNING MY SKIN. IMMEDIATELY I NOTIFIED BMW WHO WAS EXTREMELY ACCOMMODATING EVEN HELPING ME SCHEDULE A REPAIR APPOINTMENT.. THEN THE DEALERSHIP CLOSEST TO ME CALLED ME AND TOLD ME THEY DIDN'T DO RECALLS AND THEY COULDN'T ASSIST ME. AFTER BMW NORTH AMERICA AUTHORIZED THIS. I HAD AN EXTRA VEHICLE UNTIL LAST WEEK WHEN MY DAUGHTER BROUGHT OUR BMW X3 TO COLLEGE WITH HER. THEY HIGHLY SUGGESTED WE NOT USE THE VEHICLE UNTIL ITS REPAIRED THE SEAT HEATER KEEPS INTERMITTENTLY GOING OFF AND WON'T TURN OFF AND THEN IT STARTS BURNING . I'VE BEEN AFRAID OF DRIVING IT BECAUSE OF THE FRIGHTENING BURNING SMELL. I WOULDN'T BE WRITING U IF I WASN'T BETWEEN A ROCK AND A HARD PLACE BY BMW . NOW I'M WITHOUT TRANSPO AND I HAVE A CHILD WITH EPILEPSY WHO I NEED ADEQUATE RELIABLE TRANSPORTATION FOR. IT DIFFICULT BEING TOLD YES BY BMW NORTH AMERICA THEN THE DEALER WON'T ACCOMMODATE YOU UNLESS YOU CONSIDER REPLACING YOUR VEHICLE WITH A NEW BMW! I AM VERY UPSET AND DISAPPOINTED WITH W

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, SMOKE STARTED TO EMERGE FROM THE LEFT SIDE OF THE UPPER CUSHION OF THE DRIVER SEAT. THE HEATER WAS TURNED OFF AND THE SMOKE STOPPED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS WAS THE HEATING ELEMENT WAS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

STARTED CAR IN THE MORNING TO LET IT WARM UP AND TURNED ON SEAT HEATER. GOT IN CAR 5 MIN LATER TO HEAD TO WORK AND SMOKE WAS COMING THROUGH SEAT MATERIAL ON DRIVER SEAT. SEAT HEATER CAUGHT FIRE AND BURNED THROUGH LEATHER AND BURNT ME AND MY CLOTHES. BURNT LEFT HAND THUMB AND INDEX FINGER TRYING TO PUT FIRE OUT. FROM SEARCHING ONLINE THIS IS A VERY COMMON PROBLEM WITH NO DEALERS OR MANUFACTURE OF CAR DOING ANYTHING TO PREVENT THIS. *TR

I WAS DRIVING MY GIRLFRIEND TO WORK WHEN OUT OF NOWHERE I SMELLED SOMETHING BURNING. AT FIRST I THOUGHT IT WAS COMING FROM MY SURROUNDING AREA, NOT MY CAR. I CONTINUED TO DRIVE NOT THINKING TOO MUCH OF IT. AS I CONTINUED TO DRIVE THE SMELL GOT STRONGER. I DECIDED TO PULL OVER AT A CONVENIENCE STORE JUST AS PRECAUTION. WHEN I STEPPED OUT OF THE CAR THERE WAS NO SMELL, I OPEN THE HOOD, EVERYTHING LOOKED NORMAL AND THERE WAS NO SMELL. I CONCLUDED THAT THE SMELL WAS COMING FROM THE VENTILATION SYSTEM. I TURN OF THE HEAT, IT WAS VERY COLD THAT MORNING, TURNED OFF THE HEATED SEATS, AND CONTINUED TO DRIVE. TEN MINUTES LATER, I ARRIVED AT MY GIRLFRIEND WORK PLACE, THAT'S WHEN WE REALIZE THE SMELL WAS COMING FROM THE PASSENGER HEAT. WE WHERE SHOCKED TO SEE THE RIGHT SIDE OF HER SEAT HAD A TWO INCH BURNT MARK IT. WHEN I GOT HOME I DECIDED TO DO AN INTERNET SEARCH ON THAT MATTER, AND FIND OUT THAT'S A COMMON OCCURRENCE ON THIS VEHICLE. LUCKY FOR US, MY GIRLFRIEND WAS WEARING JEAN, A COAT, AND HAD HER CELL PHONE IN HER BACK POCKET THAT MORNING. IF THAT WAS NOT THE CASE SOME SERIOUS INJURIOUS COULD HAVE OCCURRED. SHE HAD TO GET RID OF THE HER COAT, JEAN, AND CELL PHONE CASE, BUT THAT'S FAR BETTER THAN GOING TO THE HOSPITAL. I NO LONGER USE THE HEATED SEATS. *TR

WHILE DRIVING, A SMELL OF BURNING MATTER RAPIDLY INCREASED IN THE CAR, THEN IMMEDIATELY FOLLOWED BY A SHARP BURNING SENSATION IN MY LEFT THIGH. I STOPPED THE CAR, GARBED MY EXTINGUISHER AND LOOKED AROUND THE SEAT FOR ANY SIGNS OF FIRE. THEN I NOTICED A BLACK BURNED HOLE ON THE SEAT BOTTOM LEFT BOLSTER EXACTLY WHERE MY THIGH BURNED. IT SEEMED THAT THE SEAT WARMER OVERHEATED, AND BURNED A HOLE IN THE LEATHER. TURNING ON THE CAR AND WARMER AGAIN FOR COUPLE SECONDS, RESULTED IN SPARKS APPEARING THROUGH THE HOLE. I CONTACTED BMW OF NORTH AMERICA, AND THEY INFORMED ME THAT THE CAR IS NOT COVERED BY A WARRANTY ANYMORE, AND THAT THERE WAS NO RECALLS RELATED TO THE SEATS ISSUED FOR MY CAR. TO CONTACT MY BMW DEALERSHIP FOR REPAIRS. THAT I WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC FEE AND THAT THEY MIGHT COVER A PORTION OF THE REPAIRS. CHECKING SIMILAR COMPLAINTS ON NHTSA, I AM SURPRISED BMW HAS NOT ISSUED A RECALL FOR THE SEAT HEATERS FOR OUR CARS, SPECIALLY SINCE IT IS A SERIOUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2004 BMW 545I. THE CONTACT STATED THAT THE DRIVER SEAT WARMER, OVERHEATED AND BURNED THE CONTACTS CLOTHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE HEATED ELEMENT WAS FRACTURED CAUSING THE DRIVERS SEAT TO OVERHEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

DRIVER'S SEAT BURNED, LEAVING A CHARRED HOLE IN THE LEATHER APPROX 1" X 5 " NEAR DRIVERS LEFT HIP AREA ON SEAT BACK, MOST LIKELY BY SEAT HEATING ELEMENT MALFUNCTION. THE BIGGEST CONCERN IS THAT THIS HAPPENED IN JUNE IN MARYLAND - - WHERE IT IS HOT. I DID NOT HAVE THE SEAT HEATER ON. THIS MUST HAVE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE. THIS IS VERY STRANGE AND DESERVES INVESTIGATION. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, SMOKE EMITTED FROM THE FRONT DRIVER'S SIDE SEAT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 217,000.

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT A BURNING ODOR WAS EMITTED FROM THE DRIVER'S SIDE HEATED SEAT WHILE THE HEATED SEAT FUNCTION WAS ACTIVATED. THE SEAT SUSTAINED DAMAGE FROM THE SEAT OVERHEATING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT DRIVER'S SIDE SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,779.

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT A BURNING ODOR WAS EMITTED FROM THE DRIVER'S SIDE SEAT AS THE HEAT BECAME ABNORMALLY HOT. THE CONTACT SUFFERED BURNS TO THE BACK AS A RESULT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,219.

THE DRIVERS SIDE HEATED SEAT WAS TURNED ON AND IT BECAME VERY HOT, BURNED A HOLE IN THE SEAT AND BEGAN TO SMOKE. *TR

TL* THE CONTACT OWNS A 2004 BMW 545I. THE CONTACT STATED THAT THE DRIVER ENGAGED THE DRIVER'S SIDE SEAT WARMER. SEVERAL MOMENTS LATER, THEY NOTICED SMOKE EMITTING FROM THE SEAT. THE DRIVER IMMEDIATELY MOVED OFF THE ROADWAY AND STOPPED THE VEHICLE. AFTER EXITING THE VEHICLE AND INSPECTING THE FAILURE, THE DRIVER DISCOVERED A LARGE BURN IN THE DRIVER'S SEAT. THE DRIVER WAITED SEVERAL MINUTES BEFORE CONTINUING TO DRIVE THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEM FOR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED AS WELL, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.

DRIVER SEAT CAUGHT ON FIRE. *TR

TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT HE SMELLED SMOKE WHILE DRIVING APPROXIMATELY 25-35 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DRIVER'S SIDE HEATED SEAT WARMER BURNED A HOLE THROUGH THE SEAT. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT WARMER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE HEATED SEAT WARMER WAS DISENGAGED AS A TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

SEAT-WARMER OVERHEATED, BURNING HOLES THROUGH THE LEATHER DRIVER'S SEAT, CAUSING MINOR SKIN BURNS BEFORE TERMINATING USE OF UNIT. OVER THE PAST TWO MONTHS, I HAD NOTICED A BURNING ODOR IN THE CAR PERIODICALLY, BUT NEITHER I NOR MY MECHANIC HAD BEEN ABLE TO DETERMINE THE SOURCE OF THE ODOR. ON 1/27/12, I FELT THE EXTREME HEAT IN MY SEAT WHILE DRIVING, AND FOUND TWO CHARRED HOLES IN THE LEATHER SEAT. IT IS IMPORTANT TO NOTE THAT THERE WAS NOT A FIRE PER SE, BUT IN ORDER TO REGISTER THE FACT THAT THERE WAS (MINOR) INJURY ATTRIBUTED TO ONE PERSON, THIS FORM REQUIRED STATING "YES" TO THE QUESTION REGARDING FIRE. I HAVE NO DOUBT THAT THIS FAILURE COULD CERTAINLY LEAD TO FIRE IF CONTINUED USE OF THE UNIT HAD OCCURRED. *TR

FRONT SEAT HEATING ELEMENTS GOT EXTREMELY HOT AND MADE A BURNING SMELL. PASSENGER AND DRIVER'S LEGS GOT UNCOMFORTABLY HOT TO THE POINT OF DISCOMFORT BEFORE THE HEATER WAS SHUT OFF. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE PASSENGER SIDE HEATED SEAT TEMPERATURES WERE INOPERABLE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THE CONTACT THAT THE HEATING MAT ON THE FRONT PASSENGER SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) AND NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

FIRE: TL* THE CONTACT OWNS A 2004 BMW 545I. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE DRIVER SIDE SEAT HEATER ENGAGED, THE CONTACT BEGAN TO SMELL AN ABNORMAL BURNING ODOR AND THE SEAT BEGAN SMOKING. THE CONTACT SHUT OFF THE HEATER AND NOTICED A BURNED HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) HE THEN CONTACTED THE MANUFACTURER AND WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,600.

TL*THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE BOTTOM OF THE DRIVERS SEAT CAUGHT FIRE AND LEFT A HOLE IN THE MIDDLE OF THE SEAT. THE VEHICLE WAS NOT INSPECTED, BUT THE CONTACT STATED THAT THE HEATING PADS OVER HEATED. THE FAILURE AND CURRENT MILEAGES WERE 85,700.

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT TURNED ON THE PASSENGER SIDE SEAT WARMER AND BEGAN TO SMELL SMOKE. THE CONTACT THEN NOTICED THAT THE SEAT HAD BURNED THROUGH A JACKET THAT WAS ON THE SEAT. THE CONTACT SCHEDULED FOR BOTH THE MANUFACTURER AND THE DEALER TO INSPECT THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 104,030.

DRIVER'S SEAT ON A 2004 BMW 530I E60 ALMOST CAUGHT ON FIRE DUE TO HEATED SEATS FEATURE. I TURNED THE HEAD SEATS ON AND AFTER 5 MINUTES I STARTED SMELLING A BURNING SMELL AND SMOKE. THE FIRE MADE A SMALL HOLE ON THE SEAT. I STOPPED THEN TURNED OFF THE CAR. I WAS LUCKY AND I WAS NOT DRIVING IN THE HIGHWAY AT HIGH SPEEDS. *TR

THE DRIVERS SEAT CATCH FIRE FROM SEAT HEATER ON BMW 525I FROM YEAR 2004 . *TR

THE HEATED SEAT ON MY DRIVER'S SIDE CONTINUOUSLY GOT HOTTER AND HOTTER, UNTIL IF FINALLY BURNED THROUGH THE SEAT. MY CLOTHING WAS BURNED AND SO WAS MY HAND WHEN I REACHED DOWN FEEL THE SEAT. I WAS DRIVING AT THE TIME. THIS WAS A VERY DANGEROUS SITUATION. I MY CAR TO NOB_BMW IN ROCKVILLE. THIS IS WHERE I PURCHASED AND MAINTAIN THE VEHICLE. THE DID REPAIR IT FOR FREE, BUT CHARGED ME A FIFTY DOLLAR WARRANTY FEE. *TR