46 complaints reported

2014 Chevrolet Cruze Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
46
Crashes
27
Fires
1
Injuries
18

Complaint Timeline

Chronological view of owner reports

Nov 2025 Crash Injury

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA Campaign Number: 14V372000 (Air Bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A Police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2025
Nov 2024 Crash Injury

Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2024
Sep 2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Sep 2024
Aug 2024

for some reason my Airbag service light come on, I was just driving and the warning came up on the screen.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2024
Jul 2024

Why is this not resolved with a remedy as yet? It is over six months now. This is unacceptable.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2024
Jul 2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2024
Jun 2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2024
Apr 2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2024
Apr 2024

The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of NHTSA Campaign Number: 23V870000 (Air Bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2024
Mar 2024

vehicle has a recall for a few years already and dealer is saying that parts are not available.I have call multiple time and different dealers already and all of them have the same answer. time is passing by and Chevrolet Motor Company has not come with a solution to correct the problem.This make us feel unsafe to drive this vehicle. If they are not going to come to a solution to this recall and letting time pass for vehicle to get older and be junk out by the consumer so they can save a buck and sticky to the consumer once again. What is the purpose for the NHTSA get funded by the consumer if nothing will get done by Cherolet.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Mar 2024
Mar 2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Dec 2023
Mar 2024

The contact owns a 2014 Chevrolet Cruze. The contact stated that the "Service Air Bag" warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was a defect with the air bag system. The dealer and the manufacturer were notified of the failure and confirmed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 167,000.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2023
May 2023

Recall on the airbag but not showing up in the Chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: May 2023
Dec 2022 Crash

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers went to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2022
Aug 2021 Crash Injury

I was in a collision and zero airbags deployed. I was hit T-bone style at an intersection.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2021
Nov 2020 Crash

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER SISTER WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND CAUSED HER VEHICLE TO SPIN AROUND, AS A RESULT THE FRONT OF THE VEHICLE HIT A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEKED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THEY WERE ABLE TO DRIVE TO THEIR DESTINATION. THE CONTACT CALLED LOCAL DEALER WEBB CHEVY OAK LAWN (9440 S CICERO AVE, OAK LAWN, IL 60453) AND WAS MADE AWARE OF THE FAILURE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 63,887.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Nov 2020
Jan 2020 Crash

I WAS DRIVING TO WORK ON JAN 2 ON A 4 LANE ROAD IN THE RAIN AT 45 MPH AND MY CAR HYDROPLANED AND HIT THE GUARD RAID HEAD-ON SEVERAL TIMES. MY CAR WAS TOTALED, BOTH FRONT TIRES CAME OFF. MY SIDE AIRBAGS DEPLOYED BUT THE FRONT AIRBAGS DINNOT DEPLOY. MY INSURANCE COMPANY SAID I SHOULD REPORT THIS TO YOU, IN LOOKING AT THE TOTALED VEHICLE THEY FELT THE FRONT AIRBAGS SHOULD HAVE DEPLOYED.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Feb 2020
Aug 2019 Crash Fire Injury

MY BOYFRIEND WAS IN A CAR ACCIDENT. WE ARE BOTH ON THE CAR, AND THE AIRBAGS DIDNT GO OFF

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jul 2019 Crash Injury

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE CRASHED INTO AN ABANDONED VEHICLE ON THE HIGHWAY AT 60 MPH AND SEVERELY DAMAGED THE REAR, LIFTING IT UP ON A BARRIER WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT HAD BRUISES ON HER CHEST, WAIST, AND LEG FROM THE SEAT BELT. IN ADDITION, THERE WERE CUTS ON HER HAND. THE CONTACT WAS TAKEN BY AMBULANCE FOR THE INJURIES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED AS OF YET. THE FAILURE MILEAGE WAS 101,000.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jul 2019 Crash

I WAS HIT BY A TRUCK DRIVING AT LEAST 50MPH. HIS AIR BAGS ALL WENT OFF, MINE DID NOT. I WAS AT A ROLLING START TO DRIVE, HE WAS ON THE HIGHWAY. WITH THE AMOUNT OF DAMAGE DONE TO THE CAR AND THE FORCE OF THE ACCIDENT IT IS ABSOLUTELY TERRIFYING THAT THE AIRBAGS DID NOT GO OFF TO SAVE ME FROM HITTING THE STEERING WHEEL SO HARD.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2019
Dec 2018 Crash Injury

SUPPLEMENTAL INFLATABLE RESTRAINTS, AIR BAGS, NEVER ACTIVATED/DEPLOYED IN A SIDE IMPACT ACCIDENT. CAR WAS TOTALED. HEADING SOUTH ON A MAIN STREET, I WAS T-BONED BY A CAR THAT RAN A STOP SIGN. THE IMPACT BEGAN AT THE DRIVERS FENDER/DOOR; ENDED AT THE REAR BUMPER.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2018
Nov 2018 Crash Injury

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE FAILED TO STOP AT A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 186,000.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2018
Oct 2018 Crash

HIT A DEER HEAD ON AIR BAGS NEVER DEPLOYED BUT THE SERVICE AIR BAG LIGHT CAME ON

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Mar 2018
Sep 2018 Crash Injury

I GOT IN A MAJOR ACCIDENT AND END UP HAVING BROKEN BONES IN MY FACE AND NECK AND BACK PROBLEMS BECAUSE OF MY AIR BAGS NOT COMING OUT. I WAS ON A CITY STREET IN INDIANAPOLIS, INDIANA DOWNTOWN. THIS HAS CAUSE I MAJOR BURDEN ON ME BECAUSE NOT BEING ABLE TO WORK AND GOING BACK AND FOURTH TO DIFFERENT DOCTORS APPOINTMENTS.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Dec 2018
Aug 2018 Crash Injury

TAKATA RECALL FOR AIRBAGS ON A 2014 CHEVY CRUZE. AIR BAG FAILED TO FINISH DEPLOYMENT AFTER BEING TRIGGERED. I PASSED OUT FROM SHOCK DIRECTLY AFTER IMPACT AND WOKE UP HUNG OVER MY SEAT BELT WITH THE STEERING WHEEL SMOKING AND SPITTING SOOT ALL OVER THE DASH. THERE WAS ALSO A SIGN THAT DISPLAYED ON THE SPEEDOMETER RECOMMENDING AN AIRBAG SERVICE. AFTER POLICE ARRIVED, IT WAS OBVIOUS TO THEM THAT THE AIRBAG HAD MADE AN ATTEMPT TO DEPLOY BUT FAILED TO EVEN POP OUT OF THE STEERING WHEEL.

Type: Vehicle, Vehicle: 2014 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2018

Trend Over Time

Complaints by year

Quick Summary

The 2014 Chevrolet Cruze has 46 Air Bags complaints on file. 27 crashes have been reported. Review the timeline above for detailed owner experiences.