2016 Chevrolet Cruze Electrical System

The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempting to unlock the doors with the key fob, the doors failed to open. The contact was able to open the door manually using the key. The contact stated that upon entering the vehicle and closing the front driver's side door, the doors locked and failed to unlock. The contact depressed the brake pedal and pressed the Push to Start button, but the vehicle failed to start or unlock. The message "No Key Fob Detected" was displayed. The contact disassembled the key fob and wiped the battery; however, the failure persisted. The contact called his wife, who arrived with another key fob. The vehicle was able to restart after several attempts. The message "Theft Alarm" was displayed. The contact was trapped inside the vehicle for 5 minutes and was sweating due to the temperature inside the vehicle. The contact drove to the residence; however, the instrument panel was partially inoperable. The contact stated that only the RPMs, the speedometer, and the odometer were operable. Upon returning to the residence, the vehicle restarted and operated as needed after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,639.

My tire pressure sensor keeps coming on even after I had it worked on. 3 of them shows the pressure level but one shows 2 lines but no pressure level but there’s air in the tire. The other problem I’m having is the check engine light is on. Please advise if any issues are recalls or do I need to take my car to a service center. Thank you

NEGATIVE BATTERY CABLE SHORTED OUT, FAILING A MAIN FUSE AND THE STARTER. CAR TURNED OFF WHILE DRIVING DOWN I-5. WE WERE ABLE TO GET THE CAR TO RESTART ONE TIME, THEN ONCE WE WERE TO A SAFE PLACE TO PULL OVER TURNED OFF THE CAR AND THE ELECTRICAL IN THE CAR WOULD NOT TURN OFF (STEREO, LIGHTS, ETC..) PUSH BUTTON START IN CAR. ONCE WE FINALLY GOT EVERYTHING TO TURN OFF THE CAR WOULD NOT START AGAIN AND WAS TOWED TO THE REPAIR SHOP.

WHILE DRIVING ON HIGHWAYS OR CITY STREETS THE CAR JUST SHUTS OFF AT RANDOM TIMES. NO CHECK ENGINE LIGHT OR ANY LIGHTS ARE ON THE DASHBOARD BEFORE IT HAPPENS. ONCE CAR HAS SHUT OFF, WE CAN PUT IT IN PARK TURN THE KEY OFF AND BACK ON. IT HAS BEEN HAPPENING MORE FREQUENTLY.

ONSTAR MODULE FAILED AT APPROXIMATELY 53,500 MILES, TAKEN TO DEALERSHIP AT 54,542 MILES, GM PART NUMBER 84024907, NOT COVERED BY WARRANTY, ONSTAR SAFETY SYSTEM WILL NOT WORK.

WHENEVER MY CAR IS TURN OFF FOR 2HRS OR MORE THE VEHICLE WILL NOT START, UNLESS I USE A START JUMPER BOX.

CAR ENTERTAINMENT SYSTEM INTERMITTENTLY CUTS OUT WHILE DRIVING, ERROR MESSAGE WILL BRIEFLY FLASH ON SCREEN. THE PROBLEM WAS IDENTIFIED AS A FAULTY NEGATIVE BATTERY CABLE. THE SAME PROBLEM WAS PRESENT IN 2011-2015 CRUZE'S AND CHEVY ISSUED A SPECIAL COVERAGE ADJUSTMENT FOR THOSE MODEL YEARS. SEE BULLETIN 14311B. I EXPERIENCED THE EXACT SAME ISSUES, AND THE FIX BY THE MECHANIC WAS THE SAME FIX. WHY ISN'T CHEVY COVERING LATER MODEL YEARS?

WIPERS STOPPED WORKING ON MY 2016 CHEVY CRUZE. ONLY 2 YEARS OLD AND NOW CAN'T WIPE RAIN AWAY CAUSE IT STOPPED WITH NO WARNING AND NO PROBLEMS PRIOR

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT AND OTHERS BEGAN TO SMELL A BURNING ODOR OUTSIDE THE CHURCH BUILDING. WHEN THEY EXITED THE CHURCH, THE SMELL INTENSIFIED. FLAMES EMERGED FROM THE REAR SEAT AND THE VEHICLE WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, WHICH HAD ALREADY SPREAD TO THE NEXT VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I WAS PARKED IN AN OUTDOOR PARKING LOT. WHEN I GOT TO MY VEHICLE I COULD NOT ENTER MY IT EVEN THOUGH I HAD THE KEY FOB IN MY HAND (KEYLESS ENTRY). I USED THE CHEVROLET MYLINK APP TO GAIN ACCESS TO THE VEHICLE. THEN I COULD NOT START MY CAR USING THE START BUTTON. RECEIVED A MESSAGE ON DRIVER'S DISPLAY THAT THERE WAS AN ERROR WITH THE KEY FOB. I COULD NOT ACCESS THE ENTIRE MESSAGE, BECAUSE THE BUTTONS ON THE STEERING WHEEL WOULD NOT TOGGLE THROUGH AS IT SHOULD. SINCE I WAS 100 MILES FROM HOME I DECIDED TO PRESS THE ONSTAR BUTTON FOR ASSISTANCE. THE ONSTAR BUTTON WOULD NOT WORK EITHER -- PRESSED IT SEVERAL TIMES, BUT NOTHING WOULD HAPPEN. THEN I WAS LOCKED IN THE CAR AND COULDN'T GET OUT. I USED THE APP TO UNLOCK THE DOORS. I USED MY CELL PHONE TO CALL ONSTAR FOR ASSISTANCE. WAS TOLD TO PUT THE KEY FOB ON SOME TYPE OF TRAY TO "RESET" IT. THERE IS NOTHING LABELED IN THE CAR, NOR IS THERE IS ANYTHING IN THE OWNER'S MANUAL TO GUIDE ONE TO FIND THE TRAY. I WAS TRANSFERRED TO GM ROADSIDE ASSISTANCE FOR HELP. WAS TOLD TO PLACE THE KEY FOB IN A CUP HOLDER (NEAR THE FRONT OF THE CONSOLE AREA). I HAD ALREADY DONE THIS (OUT OF HABIT THIS IS WHERE I PLACE THE KEY WHEN I AM DRIVING). THIS RESET THE KEY FOB AND I WAS ABLE TO START THE CAR. IT WASN'T UNTIL THE KEY FOB WAS RESET AND I WAS ABLE TO RESTART THE VEHICLE THAT THE ONSTAR SERVICE WOULD WORK PROPERLY. THE CAR IS AT THE DEALERSHIP, AGAIN, SEE PREVIOUS NHTSA REPORT. THEY CAN FIND NO CODES TO INDICATE WHAT HAPPENED. THIS CAR IS A LEMON AND I WANT A NEW VEHICLE. IT HAS 5000 MILES ON IT. IT HAS SPENT 7 WEEKS OF THE 4 MONTHS I HAVE OWNED THE VEHICLE IN THE SHOP! HOW DO I GET THEM TO FIX THESE ISSUES SO I CAN RELY ON MY VEHICLE? IT IS UNSAFE AND I CAN'T DEPEND UPON IT TO GET ME WHERE I NEED TO GO! *TR

RENTAL CAR FROM AVIS HAS AN OPEN RECALL AND THEY RENTED THE CAR IN ATLANTA, GA ON SEPTEMBER 9TH.

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED, THE VEHICLE DECELERATED WHILE DRIVING, AND THE INSTRUMENT PANEL LIGHTING DIMMED. DURING THE FAILURES, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER RESEATED THE COMPUTER SYSTEM AND SERVICED THE FUEL INJECTOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

CAR STOPPED AND WAS COMPLETELY DEAD IN THE MIDDLE OF THE HIGHWAY, HAZARD LIGHTS DIDN'T WORK. ONSTAR DIDN'T WORK, I COULDN'T ROLL WINDOWS DOWN AND COULD NOT UNLOCK DOORS TO GET OUT OF VEHICLE. 10 MINS LATER VEHICLE RESTARTED LIKE NOTHING HAD HAPPENED. AFTER HAVING IT TOWED BACK TO DEALERSHIP SEEING AS CAR WAS LEASED ONLY 14 DAYS PRIOR, THEY STATED THIS WAS A KNOWN RECALL AND THAT BATTERY CABLE WASN'T PROPERLY SECURED. I WAS NEVER MADE AWARE OF THE RECALL EVEN THOUGH GM SAID THEY ISSUED IT ON 5/24/16 AND THIS HAPPENED ON 6/1/16. DEALERSHIP AND GM BOTH REFUSED RESPONSIBILITY STATING IT WAS A KNOWN RECALL WHEN I ASKED TO RETURN THE CAR THAT ALMOST KILLED ME AND OFFERED ABSOLUTELY NO ESCAPE ROUTE. BEWARE THERE IS NO WAY OUT OF THE 2016 CHEVY CRUZE WITHOUT BATTERY POWER; DOORS AUTO LOCK AND "KNOB" RECEDES INTO DOOR AND CANNOT BE MANUALLY OPENED IN ANY WAY.

TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. THE VIN WAS NOT AVAILABLE.