2017 Chevrolet Cruze Engine

My turbocharger is failing. My car has 83,000 miles, but had to get a completely new engine at 37,000 miles. So the engine is less than 50,000 miles old. My check engine light has turned on and it’s is the turbo charger. General Motors has a Special Coverage Adjustment N232395330 that covers models with the same engine as the Chevy Cruze. However, because the model is not listed they are refusing coverage under this adjustment. The adjustment specifically covers the turbocharger, a component or the engine. But since my model is not listed it is not covered despite having the same engine. My turbocharger began failing while I was driving on the grapevine in California. Luckily I was able to make it to my destination but had it failed over the grapevine that would have put me and my passengers in an unsafe situation. It is unacceptable that an engine with less than 50,000 miles on it which has been maintained with frequent oil changes be having this issue yet not be covered under an SCA that acknowledges the issue just doesn’t list the model.

Check engine light say turbo charger problem code is P0299, i have googled this issue and its pretty common on this vehicle as well as prior years of chevy cruzes. There should be an investigation as to why this issue is so common.

My 2017 Chevrolet Cruze LT (VIN: [XXX] 1.4L turbo, ~85,000 miles) is inoperable due to cracked pistons, a known issue in 2016–2017 models causing misfires and power loss (TSB 18-NA-171). I seek GM goodwill assistance for repair costs (~$3,877–$10,500) and am exploring legal options, as no recall or class-action lawsuit currently exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

My 2017 Chevy Cruze engine failed with only 38,000 miles on it (Case [XXX]). After it happened, I read that this is a known problem (see link below). I hope that GM will consider a recall on this item in order to save others from this experience. When I contacted GM and Chevy about this in late August, I was hoping that GM would take full responsibility for what clearly appears to be a manufacturing defect in Cylinder 1. I was deeply disappointed that it took GM so long to respond to this request, and that the compensation was no more than the cost assistance that I was offered at the dealership originally. I will never buy a GM vehicle again, and will be sure to tell my friends and family about my dissatisfaction with owning a 2017 Chevy Cruze. [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At just over 70k miles the engine began running rough. Diagnostic showed cylinder 1 pressure issues from cracked piston requiring engine replacement. This vehicle has had all recommend service since owning it.

1st cylinder misfire with only 60,000 miles on it. Research shows this is an issue yet GM Chevy has not recalled it. Not a simple fix it requires new engine

The Service Stabilitrak light came on at the same time as the check engine light. When this happened the first time I had it checked, it gave the Code P1101. I payed to having the Massive air flow sensor fix, than a few days after having massive air flow sensor replaced.The Service Stabilitrak and engine light came back on. The engine started to misfire I took it back to the car dealer shop and I was told that it was a Cylinder in the engine. The dealers shop at first couldn't tell me why it was doing this. After the car dealer ship opened up the engine they said that engine needed to be replacement.

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the spark plugs and ignition coils were replaced; however, the failure recurred. The vehicle was diagnosed, and the contact was informed that there was a misfire in cylinder #1. The vehicle was taken to another independent mechanic and the contact was informed that the piston was fractured, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 65,000.

The piston in my front cylinder cracked while traveling causing safety issues including, inconsistent speeds, poor acceleration, engine cutting off while driving. While no accident/injury occurred while driving in this instance, it would have been easy for something to happen. The garage I took it took recommended against driving it as it could shut down at any time on the road.

The engine failed and needs replacement due to low compression and constant misfire on cylinder #1, according to the dealership. I sold the vehicle because of the repair costs that were required. The vehicle’s mileage was 47,664 at time of inspection. A Chevrolet dealer confirmed the issue, and GM acknowledged that the issue occurred. The check engine light turned on a few weeks before the failure was diagnosed, and the light began flashing about a week before it was diagnosed. The Service Stabilitrak light also turned on at the same time as the check engine light.

It started with a check engine light stating I needed to replace a fuel injector. I had that replaced and continued to have the same problem. I had a compression test performed and stated that I had a cracked cylinder leaking compression in cylinder one. The engine needs to be replaced or rebuilt. As you can imagine that is expensive. After finding this out, I continued to drive the vehicle hoping to get a new a vehicle. I was unable to and the vehicle stalled on me while driving several times. This put my safety in jeopardy as I could've have gotten hurt on the road and other safety if I got hit. Luckily, neither happened. General motors intentionally inflates the PSI in the engine to compensate for the turbo engine, resulting in the breakdown of the engine quicker and makes it unsafe for the road. In my case, I just bought this vehicle a year ago and has under 100k miles. I have been unable to get a GM technician to diagnose the vehicle due to finance reasons. After research, this is common issue with my vehicle and I am reporting this issue.

The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at approximately 60 MPH, the engine started to misfire. The contact stated that the vehicle was hesitating while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle stalled while driving into the driveway; however, the vehicle was able to restart. The contact stated that she attempted to call a local Chevrolet dealer however, her calls were not returned. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000. The VIN was not available.

The number one cylinder piston cracked causing it to idle rough and possibly blowing up causing the car to come to a stop. The problem has been reproduced and confirmed by a licensed Chevy dealer/ repair shop. Was told that it’s a common problem with the car and also told that it will just explode

The contact owns a 2017 Chevrolet Cruze. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to the dealer where the contact was informed that the O2 sensor was defective and needed to be replaced. The vehicle was the repaired; however, the failure persisted. The vehicle was taken back to the same dealer two additional times for the same repair however, the failure persisted. The manufacturer was notified of the failure and the contact was given credit towards another vehicle. The vehicle was not repaired. The failure mileage was 4,378.

I HAVE A 2017 CHEVY CRUZE, WITH 38,000 MILES. MY PISTON CYLINDER IS BROKEN. I HAD BOUGHT IT OFF A DEALERSHIP WITH 24000 MILES ON IT4 YEARS AGO. AT 38000 MILES WITH ONLY PUTTING VERY LITTLE MILEAGE ON IT, I HAVE TO HAVE THE ENGINE REPLACED WHICH IS A VERY EXPENSIVE FIX. I SHOULD NOT HAVE TO HAVE TO HAVE MY WHOLE ENGINE REPLACED AT 38,000 MILES. I HAVE DONE MY RESEARCH AND THIS IS A COMMON PROBLEM WITH THE 2017 CRUZES. THIS IS SUPPOSE TO MAKE A GREAT FAMILY, REALIABLE CAR! I AM VERY UPSET WITH CHEVY! THERE WAS NO PRIOR WARNINGS OF MY CYLINDER PISTON BREAKING. STABILITY SERVICE LIGHT CAME ON AND IMMEDIENTLY AFTER THE ENGINE LIGHT DID TOOK IT TO A SHOP THE NEXT DAY. AND MY CYLINDER IS BROKEN. WITH LABOR IT IS EASIER TO JUST REPLACE THE WHOLE ENGINE. I AM VERY DISAPPOINTED! I WAS DRIVING WITH MY KIDS WHEN THIS HAPPENED. LUCKY MY CAR ENGINE DIDNT BLOW UP IN THE PROCESS AND I WAS ABLE TO GET HOME SAFELTY!

The contact owns a 2017 Chevrolet Cruze. The contact stated that while idling or while driving at various speeds, the vehicle would hesitate while attempting to accelerate. The check engine warning light illuminated and turbocharger under boost message was displayed. The failure recurred several times. The failure was independently corrected after driving for a while; however, the self-correction was intermittent. The contact stated that whenever the vehicle failed to self-correct the contact would have the vehicle towed. The vehicle had been taken to several independent mechanics who diagnosed the turbocharger under boost had failed and needed to be replaced along with an unknown part. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,370.

Faulty knock sensor at 83k miles. First symptoms were slow/jerky acceleration and needing to apply more pressure to the gas pedal to maintain speed, followed by illuminated Check engine light that came on a few days later. The scanner at Autozone pulled the code P0325. Improper detonation regulation is dangerous. This vehicle has been well maintained but needed all four pistons replaced after 60k miles and the cause of the piston damage is unknown. In this vehicle’s history is also intermittent stalling and the vehicle turning completely off after idling, but dealership could not reproduce either issue. Those problems appeared early in the vehicle’s life/well within warranty.

Have filed an earlier complaint and never heard back. But the engine was stalling and not maintaining speed without heavy acceleration. First week of August 2022 the car finally gave out after diagnosis of faulty knock sensor. Was displaying knock sensor code intermittently and finally stayed on. Anyway first week of august it stalled completely at a stop sign and would not crank back up. I finally started checking relays and found the engine functions relay faulty by accident. There are two square grey relays under the hood in the fuse block. One says engine function s relay and one says something to do with defrost controls. Had to swap the two relays to get my car running. No problems since. Only had 87,000 miles on car.

With no warning the engine 1t through a Stabletrac warning engine code and moments later BIG orange lettered notice showed something to effect of 'extreme low oil turn off engine!' and at the same moment the low oil indicator turned on. We pulled off the freeway immediately and discovered oil all over the engine and of course smoke everywhere - fortunately it did not catch fire. Checking this was a catastrophic loss of ALL the oil. It may be a completely other situation but 1 month previous ~ 1000 miles previous, that same BOGUS stabletrac msg was displayed and the car went on limp mode. Dealer determined very low oil level is cause! NOTE - it does not indicate low oil. It has never consumed oil. It does not drip anywhere and NO smoke. So this is quite a mystery. He reset the codes and serviced the oil. I was due for a formal recheck about now, a 1000 miles later. On this trip (about a 1000 miles I checked the oil level to start and there was full level, so again no indications of consumption. The Vehicle has but 80k miles. There is something very flawed in this engine to fail so early and so catastrophically. Thats dangerous on multiple levels.

WHEN VEHICLE IS SITTING IN AUTO-STOP MODE, RELEASING THE BRAKE AND PRESSING THE GAS PEDAL WILL RANDOMLY CAUSE VEHICLE TO STALL. I HAVE TAKEN IT TO DIFFERENT CHEVROLET DEALERSHIPS AND NO ONE CAN FIGURE OUT THE CAUSE OF IT AND THEY CANNOT REPLICATE THE ISSUE. (THE MECHANICS ARE NOT DRIVING THE VEHICLE LONG ENOUGH FOR IT TO HAPPEN.) THIS HAPPENS MORE OFTEN DURING SUMMER MONTHS, BUT HAS HAPPENED OVER THE 2020 WINTER. I HAVE TO PUT THE VEHICLE IN PARK, TURN IT OFF AND BACK ON TO GET THE CAR MOVING. THIS IS ESPECIALLY DANGEROUS IF I AM TRYING TO TURN IN FRONT OF ONCOMING TRAFFIC.

I WAS DRIVING CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE CAR HOME. GOT TENTAL. CALLED MY WARRANTY COMPANY HAD CAR TOWED TO GARAGE. HARAGEVIS MOT QUALIFIED TO REPLACE TURBO ENGINE. WAITING TIL MORNING TO FIX.

AT AROUND 57,000 MILES SERVICE STABILITRACK MESSAGE DISPLAYED ON DASHBOARD. NEXT DAY CEL CAME ON. ROUGH IDLING. TOOK IT TO CLOSEST CHEVY DEALER TOLD IT WAS A MISFIRE IN CYLINDER 1. NEW SPARK PLUGS AND COIL PACK. DIDN'T FIX. RAN COMPRESSION TEST AND LOW COMPRESSION ON THAT CYLINDER (110 VS 220 IN OTHER 3 CYLINDERS). TOOK IT TO THE DEALERSHIP WE PURCHASED IT FROM AND FOR SURE IT'S A PISTON. REPLACING ALL 4 PISTONS N SEALS UNDER OUR WARRANTY.

64,000 MILES, CAR STARTED SPUTTERING, SERVICE STABILITRAC AND CHECK ENGINE LIGHTS CAME ON. DEALERSHIP SAID PISTON RING BROKE AND SCORED THE CYLINDER WALL BEYOND REPAIR. NEED TO REPLACE ENGINE.

TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE 25 MPH WHEN SHE UNEXPECTEDLY SAW SMOKE COMING FROM HER REAR VIEW MIRROR WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND DIALED 911 WHEN SHORTLY AFTER THE FRONT OF THE VEHICLE WHERE THE ENGINE WAS LOCATED AND BURST INTO FLAMES. THE FIRE DEPARTMENT DOUSED THE FLAMES. A REPORT WAS TAKEN HOWEVER NOT AVAILABLE. THE DEALER WAS NOTIFIED AND REFERRED THE CONTACT TO THE MANUFACTURER BUT AND A MESSAGE WAS LEFT. THE FAILURE MILEAGE WAS 28,000. THE VEHICLE WAS TOTALED.

I WAS DRIVING THE VEHICLE WHEN THE ENTIRE CAR STARTED TO SHAKE. IMMEDIATELY THE CHECK ENGINE STARTED TO BLINK AND A WARNING DISPLAYED SERVICE STABILITRAK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THERE US A MISFIRE OF THE FIRST VALVE WHICH CAUSE THE OTHER VALVES TO MISFIRE. AFTER DIAGNOSING THE PROBLEM, I WAS TOLD THAT ITS THE INJECTOR AND SPARK PLUG CAUSING THE PROBLEM AND THIS IS MOT COVERED UNDER THE WARRANTY. THE CAR IS LESS THAN 3 YEARS OLD WITH ONLY 40K MILES.