63 complaints reported

2000 Chevrolet Impala Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
63
Crashes
19
Fires
0
Injuries
11

Complaint Timeline

Chronological view of owner reports

Sep 2004

TOOK CAR TO DEALER FOR ROUTINE ANNUAL STATE INSPECTION AND ADVISED DEALERSHIP THE AIR BAG LIGHT WOULD COME ON AND OFF DURING DRIVING AND ASKED THEM TO CHECK THIS WHILE CAR WAS IN THEIR SHOP. WE WERE ADVISED BY THE DEALERSHIP THE DRIVERS SIDE AIR IMPACT BAG OF INOPERABLE AND NEEDED TO BE REPLACED. WE HAD PURCHASED AN EXTENDED WARRANTY FOR THIS CAR WHEN IT WAS PURCHASED IN SEPTEMBER 2002, HOWEVER, THIS REPAIR WAS NOT COVERED UNDER THE WARRANTY. THE TOTAL CHARGE WE HAD TO PAY OUT-OF-POCKET FOR THIS REPAIR WAS $352.60. AFTER REVIEWING OTHER COMPLAINTS ON THE NHSTA WEBSITE, THIS APPEARS TO BE A DEFECT AND I FEEL WE SHOULD RECEIVING REIMBURSEMENT FOR THE AMOUNT WE HAVE PAID TO HAVE THIS FIXED. *JB

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2003
Aug 2004 Crash Injury

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM BEHIND AND PUSHED THE VEHICLE INTO A TRUCK IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD A NECK INJURIES. WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED TO A FRIEND'S HOUSE. THE DRIVER WILL CONTACT THE DEALER AND MANUFACTURER. CONSUMER CONTACTED THE INSURANCE COMPANY. *AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2004
Aug 2004

PERIODICALLY THE AIR BAG LIGHT COMES ON AND STAYS ON WHILE DRIVING. THE LIGHT HAS STAYED ON FOR 3 DAYS STRAIGHT. THE OWNER MANUAL STATES THAT THIS INDICATES A FAILURE IN THE AIR BAG, WHICH MAY DEPLOY PREMATURELY OR NOT DEPLOY WHEN NEEDED. DEALERSHIP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND.*AK*TS

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2003
Jun 2004

WHILE DRIVING AIR BAG INDICATOR LIGHT FLASHED THEN STAYED ON. DEALERSHIP SERVICED VEHICLE AND REPLACED DRIVER SIDE SEAT AIR BAG. *AK *NM

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2004
Jun 2004

CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. AIR BAG LIGHT STAYED ON. CONSUMER CONTACTED THE MANUFACTURER, WHO TOLD CONSUMER THAT BECAUSE THE VEHICLE HAD 68,000 MILES AND WAS OUT OF WARRANTY AND THERE WAS NOTHING ELSE THEY COULD DO. *AK . SERIAL REQUEST 1264681108. COSTUMER RELATIONS MANGER, TINA MANN, 1-866-952-4368, EX 581-08.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2004
Apr 2004

THE AIR BAG LIGHT CAME ON. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE MODULE WAS DEFECTIVE, AND THAT THERE WOULD BE A CHARGE. DEALER HAD TO DISCONNECT THE MODULE. CONSUMER WAS WITHOUT AIR BAGS.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2004
Oct 2003

REGARDING 2000 CHEVROLET IMPALA LS VIN [XXX]. MY LOCAL DEALER WANTS TO REPLACE THE SIDE IMPACT AIRBAG FOR A CONSIDERABLE FEE. I BELIEVE PER RECALL #00V371000 THAT THIS SHOULD FALL UNDER THIS RECALL AS IT IS EXHIBITING THE SAME SYMPTOMS AS THE RECALLED AIRBAGS, HOWEVER GM HAS NOT MARKED THIS CAR FOR RECALL, AND REFUSES TO PAY FOR THE AIRBAG REPLACEMENT. THE DEALERSHIP DESCRIBES THE PROBLEM AS, "CODE B0041 LH FRT SIDE DEPLOYMENT LOOP OPEN. NEEDS LH SIDE AIR BAG MODULE REPLACED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2003
Aug 2003

AIR BAG SENSOR LIGHT CONTINIOUSLY COMES ON AND OFF. HAS HAD THE SENSOR RESET WHEN I PURCHASED THE VEHICLE AND APPROX. 2 WEEKS AFTER THE SENSOR LIGHT FOR AIR BAG WAS RESET IT STARTED COMING ON AGAIN. THE DEALERSHIP CHARGED $300.00 TO RESET THE LIGHT. I CANNOT AFFORD TO PAY SUCH AN EXCESSIVE FEE CONTINUOUSLY.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2003
Aug 2003

AIR BAG LIGHT BLINKS AND THEN STAYS ON. AFRAID AIR BAGS WILL DEPLOY WHILE DRIVING OR NOT DEPLOY IF INVOLVED IN ACCIDENT. *NLM

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2003
Aug 2003

THE AIR BAG LIGHT ILLUMINATED ON THE VEHICLE, THE DEALER REPLACED THE AIR BAG SENSOR. *JB

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2002
Aug 2003

CONSUMER STATED THAT SOME WIRES SHORTED OUT IN THE AIR BAG MODULE CAUSING AIR BAG TO BECOME INOPERATIVE. TS

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2003
Jul 2003

AIR BAG LIGHT CONTINUALLY HAS HAD ONGOING PROBLEMS, DEALER STATED MODULE SENSOR NEEDS TO TO BE CHANGED, AND IT WILL COST $1,000.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2003
Jun 2003

AIRBAG LIGHT COMING ON.DEALER WAS CONTACTED, AND STATED THAT WAS A HAZARDOUS SITUATION, AND THAT VEHICLE SHOULD NOT BEEN DRIVEN UNTIL THE PROBLEMS WAS FIXED. AND AT THE SAME TIME THERE WAS NO RECALL FOR IT. THEY HAVE STATED TO THE CONSUMER THAT SHE WOULD NEED TO PAY FOR IT. *AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Mar 2003

THE AIR BAG LIGHT ILLUMINATED, THE DEALER FIXED THE PROBLEM, HOWEVER THE PROBLEM RECURRED. *JB WIRING AND SENSING DIAGNOSTIC MODULE WAS REPLACED AT CONSUMER'S EXPENSE. VEHICLE HAD EXTENDED WARRANTY. *TT

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2000
Mar 2003

AIR BAG READINESS LIGHT STAYS ON WHILE DRIVING. IT WAS BROUGHT FOR SERVICE AND WAS TOLD THAT IT?S A LOOSE WIRE. OKAY FOR A MONTH. NOW COMES ON INTERMITTENTLY. REPORTED TO GM, INCIDENT#1-114736540. WAS TOLD NO OTHER PERSON HAS HAD THIS PROBLEM, TO TAKE FOR SERVICE AGAIN, IT COULD BE A DIFFERENT PROBLEM. SPOKE WITH THE SERVICE MANAGER AND WAS TOLD AS LONG AS THE CAR ISN'T STALLING, PROBABLY IT?S JUST A LOOSE WIRE AGAIN. EMAILED GM AGAIN AND TOLD THAT THEY APOLOGIZE FOR ANY CONCERNS, BUT ARE UNABLE LOCATE A PREVIOUS REQUEST, OR CREATE A NEW ONE WITH THE INFORMATION I PROVIDED. I DO NOT UNDERSTAND THIS RESPONSE. THE OWNERS MANUAL STATES THIS INDICATOR LIGHT CHECKS ,THE AIR BAG SYSTEM: THE ELECTRICAL, THE AIR BAG MODULE, THE AIR BAG SENSORS,THE WIRING AND CRASH SENSING AND DIAGNOSTIC MODULE. THAT THE BAG COULD GO OFF WITHOUT A CRASH, OR MIGHT NOT GO OFF IN A CRASH. TO ME THIS IS A SAFETY HAZARD. I KNOW 2 OTHER PEOPLE WITH THE SAME YEAR VEHICLE THAT HAVE THE SAME PROBLEM. *LA

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2003
Feb 2003

REPORTED TO THE DEALERSHIIP THAT THER AIR BAG LIGHT DISPLAYS ON AND OFF DURING DRIVING. THE SERVICE DEPARTMENT RAN IT THROUGH A SCANNING MACHINE AND FOUND THE AIR BAG DEFECTIVE. THEY SAID IT COULD PREMATURELY DEPLOY DURING DRIVING OR BE DISABLED DURING AN ACCIDENT. ALL AIR BAGS NEEDED TO BE REPLACED.

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2003
Jan 2003

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2003
Jan 2003

THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY SINCE 12/02. THE DEALER STATED THE AIR BAG INTERNAL WIRES MAY BE CORRODED. *JB

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2002
Dec 2002 Crash

AIRBAG LIGHT APPEARS ON DASHBOARD UNTIL TURNING VEHICLE OFF. DEALERSHIP IS AWARE OF PROBLEM.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2002
Nov 2002

VEHICLE HAS BEEN TAKEN IN TO DEALER 7 TIMES TO GET AIR BAG LIGHT FIXED BECAUSE LIGHT WILL CONTINUOUSLY COME ON. CONTACTED DEALER, AND THE DEALER CANNOT FIND A REMEDY.

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2001
Sep 2002 Crash

WHILE PULLING OUT OF A PARKING LOT A TOYOTA PICK UP SLAMMED INTO CONSUMER'S VEHICLE DRIVER SIDE MIDDLE DOOR. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2002
Sep 2002 Crash

WHILE PULLING OUT OF A PARKING PLACE ANOTHER VEHICLE TRAVELING AT ABOUT 35 MPH HIT THE CONSUMER'S VEHICLE ON DRIVER'S SIDE MIDDLE DOOR, NONE OF AIRBAGS DEPLOYED. *AK *SCC

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2002
Sep 2002

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. NLM

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2002
Aug 2002 Crash

WHILE TRAVELING ABOUT 40 MPH ON THE HIGHWAY ANOTHER VEHICLE JUMPED IN FRONT IN CONSUMER'S LANE AND HIT HIM. UPON IMPACT, DUAL AIR BAGS DIDN'T DEPLOY. DEALERSHIP HAS BEEN NOTIFIED.*AK

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2002
Aug 2002 Crash Injury

AT 40 MPH VEHICLE REARENDED ANOTHER VEHICLE, NEITHER AIRBAG DEPLOYED. DRIVER SUFFERED INJURIES TO HEAD/KNEE AND ANKLE. DAMAGE TO VEHICLE UNKNOWN. *AK JLG

Type: Vehicle, Vehicle: 2000 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2002

Trend Over Time

Complaints by year

Quick Summary

The 2000 Chevrolet Impala has 63 Air Bags complaints on file. 19 crashes have been reported. Review the timeline above for detailed owner experiences.