80 complaints reported

2009 Chevrolet Impala Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
80
Crashes
1
Fires
2
Injuries
1

Complaint Timeline

Chronological view of owner reports

Sep 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Sep 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2014
Sep 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/31/14*LJ THE CONSUMER STATED THE KEY WAS REPAIRED. UPDATED 4/28/2015 *JS

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2014
Sep 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Aug 2014 Fire

TL* THE CONTACT OWNS A 2009 CHEVROLET. THE CONTACT STATED THAT WHEN OPERATING THE AIR CONDITIONER A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE COMING FROM THE VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 62,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Aug 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. IN ADDITION, THE CONTACT DISAGREED WITH THE REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Aug 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Jul 2014

ABOUT 2 WEEKS AFTER REPLACING A BAD BATTERY I NOTICED THAT MY RADIO (FACTORY INSTALLED) WOULDN'T TURN ON. UPON FURTHER INVESTIGATION I NOTICED THAT MY TURN SIGNALS DON'T MAKE THE TICKING NOISE WHEN THEY ARE BLINKING. UPON FURTHER INVESTIGATION I NOTICED THAT NOTHING MAKES ANY SOUNDS, LIGHTS ON WARNING, LOW TIRE PRESSURE, SEATBELT NOT FASTENED, OR ANYTHING ELSE THAT WOULD MAKE A SOUND. I HAVE NO CLUE BUT EVERYTHING ELSE IS FINE, JUST NO WARNING TONES AT ALL. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2014
Jul 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014
Jul 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH NEEDED TO BE REPLACED BUT COULD NOT BE REPAIRED BECUASE THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT PROVIDE AN ESTIMATED TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNAWARE OF WHEN THE VEHICLE WOULD BE REPAIRED AND CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2014
Jul 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2014
Jun 2014

THERE IS A CLICKING SOUND COMING FROM THE A/C OR DASH AREA OF THE VEHICLE. IT CLICKS FOR ABOUT 5 MINUTES AND THEN GOES AWAY. IF YOU TRY CHANGE THE TEMPERATURE, IT STARTS AGAIN. I HEARD MANY OTHER IMPALAS HAVE THIS SAME ISSUE. I HOPE CHEVY FIXES THIS, IT COULD CAUSE THE DRIVER TO BE DISTRACTED WHILE DRIVING AND CRASH. LUCKILY THIS HASN'T TO ME. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2012
May 2014

2009 IMPALA, OWNED SINCE 2011. STARTED TO GIVE US ISSUES A YEAR AFTER PURCHASE WHERE WE WOULD GET NO CRANK, NO START. REPLACED BATTERY THINKING IT WAS THE ISSUE. IT WORKED FOR A COUPLE OF DAYS AND STARTED OVER AGAIN. NO CRANK, NO START. REPLACED STARTER WITH AUTOZONE BRAND AND IT WORKED FINE A FEW DAYS. IT STARTED TO HAPPEN AGAIN, NO CRANK, NO START. REPLACED STARTER WITH OEM FROM GM. IT WORKED FOR A COUPLE OF DAYS AND THE ISSUE STARTED TO HAPPEN AGAIN. NO CRANK, NO START. REPLACED STARTER RELAY, PULLED BCM AND CLEANED ALL CONTACTS. AFTER CLEANING BCM CONTACTS IT SEEMED TO OF WORKED BUT A FEW WEEKS LATER IT GAVE US THE SAME PROBLEM. CHANGED IGNITION SWITCH AND CONTINUED TO HAVE THE SAME NO CRANK, NO START ISSUES. WE JUST CONTINUED TO LIVE WITH IT. THE CAR CRANKS AFTER 5 OR 6 TURNS OF THE KEY AND BECAME APART OF OUR DAILY LIFE. NOW THE BIG ISSUE IS THE CAR TURNED OFF ON US WHILE DRIVING A FEW DAYS AGO. LET IT SIT 30 MINS. AND TRIED TO CRANK BUT WE WERE GETTING NO CRANK NO START. IT EVENTUALLY CRANKED AND STARTED BUT I'M WORRIED BECAUSE I HAVE MY GRAND KIDS WITH ME OFTEN AND FEAR IF IM ON THE HIGHWAY I CAN GET INTO A SERIOUS COLLISION. AIRBAG LIGHT HAS CAME ON SINCE THEN AND CAN'T AFFORD TO GO TO THE DEALERSHIP TO GET THE VEHICLE DIAGNOSED. I'VE CALLED GM AND SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY I WOULD BE RESPONSIBLE FOR EVERYTHING. HAVE ALSO CHECKED THE CABLES TO MAKE SURE THEY ARE TIGHT AND FREE OF CORROSION. NO OIL DRIPS ON THE STARTER. WE GIVE THE CAR SCHEDULED OIL CHANGES AND TAKE CARE OF IT VERY WELL. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2014
May 2014

I COULD NOT REMOVE THE KEY FROM THE SWITCH. I CONTACTED MY CRAIN CHEVROLET DEALERSHIP AND THE STAFF ATTEMPTED TO WALK ME THOUGH ON HOW TO REMOVE THE KEY FROM THE SWITCH, EVERY ATTEMPT DID NOT WORK. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2014
May 2014

WAS DRIVING DOWN THE INTERSTATE DOING AROUND 65 MILES AN HOUR IN HEAVY TRAFFIC WHEN THE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY REDUCED ENGINE POWER AT THAT POINT THE CAR SHUT DOWN . AFTER GETTING THE CAR PULLED OVER TO THE SIDE OF THE ROAD IT WOULD NOT RESTART FOR ABOUT 5 MINUTES . THIS IS NOT THE ONLY PROBLEM WITH THE ELECTRICAL , THE DOOR LOCKS ALSO SEEM TO BE MALFUNCTIONING . THIS IS MY WIFES CAR AND SHE HAS SAID THIS HAS HAPPEN TO HER IN THE PAST . I HAVE ALSO DONE SOME RESEARCH ON THIS ON THE WEB AND HAVE SEEN TONS OF ISSUES WITH THESE PROBLEMS . WHAT IS IT GOIN TO TAKE FOR YOU TO TAKE ACTION ON THIS ISSUE ? *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2014
Apr 2014

MY KEY KEEP GETTING STUCK IN THE IGNITION. AFTER A COUPLE OF TRIES OF WIGGLING IT OUT, IT CAME OUT. BUT WHEN I'D GONE HOME FOR THEN END OF THE DAY MY KEY WOULDN'T COME OUT AT ALL ! I HAD TO LEAVE MY KEY PARTIALLY STARTED BECAUSE THE KEY WOULDN'T COME OUT. SO MY BAD DIES, ALARM NOT WORKING AND NOT TO MENTION I WAS 4MTHS PREGNANT AND I KEPT DRIVING AROUND AS I SPOKE WITH A GM REP AND ONSTAR REP HOPING EVENTUALLY THE KEY WILL COME OUT BUT IT DIDN'T. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Mar 2014

KEY STUCK IN IGNITION AND WILL NOT RELEASE. REPAIRED TWICE UNDER WARRANTY PROBLEM STILL PERSISTS. NUMEROUS COMPLAINTS ON INTERNET. GM HAS INTERNAL KNOWLEDGE OF ISSUE WITH PROPOSED WORKAROUND WHICH DOES NOT REMEDY THE ISSUE. THIS IS A POOR DESIGN. FREE STANDING CABLE IN SHIFT COLUMN MOVES AND BECOMES PINCHED OR SOLDER COMES LOOSE FROM HARNESS NOT ALLOW KEY TO BE RELEASED. VEHICLE CANNOT BE UNATTENDED DOORS CANNOT BE LOCKED LEFT STRANDED. VEHICLE IS NOW AT DEALER AND NO LONGER COVERED UNDER WARRANTY. TERRIBLE DESIGN BY GM. NOW FORCED TO PAY FOR A REPAIR WHICH WILL NOT HOLD UP AND THAT HAS ALREADY BEEN REPAIRED TWICE WELL UNDER WARRANTY. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2014
Mar 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Feb 2014

THE ENTIRE DASH BOARD (SPEEDOMETER AREA) WILL LOSE POWER AND ALL THE GAUGES WILL GO OUT AS IF THE CAR WAS TURNED OFF WHILE DRIVING. THE RADIO WILL STILL WORK, I CAN'T USE THE TURN SIGNAL WHEN THIS HAPPENS. THE CAR WOULD EVENTUALLY GO BACK TO WORKING ON THE DASHBOARD FOR AWHILE AND THAN REPEAT ITSELF. THE AIRBAG LIGHT STAY ON SAYING I NEED TO HAVE IT SERVICE, BUT WHEN I WENT TO A CHEVORLET DEALER TODAY IT DIDN'T READ A DIAGNOSIS CODE SO THEY COULDN'T DO ANYTHING BUT RESET, BUT THAT STILL DIDN'T WORK. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2014
Feb 2014

I ORIGINALLY REPORTED A PROBLEM WITH EXPERIENCING WHAT THE DEALERSHIP REFERRED TO AS A "FISHBITE". I WAS ADVISED BY THE TECHNICIAN AND A SERVICE BULLETIN THAT WAS PRESENTED TO ME TO ONLY USE CERTAIN BRANDS OF FUEL AND WITH 2-3 FILL-UPS THE PROBLEM SHOULD RESOLVE ITSELF. SO I HAVE ONLY USED THE BRANDS OF FUEL THAT GM RECOMMENDED IN THE BULLETIN SINCE THAT DATE. THE PROBLEM HAS NOT BEEN RESOLVED AND I BELIEVE THIS IS A PREDECESSOR TO A DIFFERENT PROBLEM AS TODAY I TOO HAVE FALLEN VICTIM TO THE WONDERFULLY FRIGHTENING EXPERIENCE OF THE DREADED SERVICE TRACTION CONTROL AND REDUCED ENGINEER POWER SERVICE LIGHTS. FORTUNATELY FOR ME, MY CAR DID NOT IMMEDIATELY SHUT OFF AND I WAS ABLE TO RETURN HOME SINCE I WAS ONLY A FEW BLOCKS AWAY. HOWEVER, GIVEN ALL OF THE OTHER COMPLAINTS, I AM SURE THAT THIS IS NOT THE LAST TIME I WILL BE POSTING ABOUT THIS. WE CONSUMERS ARE VERY CONCERNED AND DISAPPOINTED, GIVEN ALL OF THE COMPLAINTS, OF NO RECALL FOR THE ELECTRICAL PROBLEMS WITH THESE CARS. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2014
Jan 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD ARRIVE AT THE END OF OCTOBER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Jul 2013

TRACTION CONTROL WARNING LIGHT CAME ON THEN IT SAID REDUCED ENGINE POWER THEN IT SHUT THE ENGINE OFF GOING 65 DOWN THE HIGHWAY WITH MY [XXX] YEAR OLD DRIVING IT. THE POWER STEERING WAS NOT WORKING SO SHE COULD HARDLY GET THE CAR OFF THE ROAD AND ALMOST WAS HIT BY A LARGE TRUCK. THIS IS DANGEROUS. I WON'T LET HER DRIVE IT AND IT HAPPENED TO ME THE NEXT DAY. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Jun 2013

WE BOUGHT THIS VEHICLE ON MARCH 27TH 2013. ON APRIL 20TH 2013 (THAT IS 24 DAYS). THE KEY BECAME STUCK IN THE IGNITION, THE CAR WILL START AND RUN BUT YOU CANT SHUT IT OFF AND REMOVE THE KEY, THEREFORE WE HAVE TO REMOVE THE CABLE TO THE BATTERY EVERYTIME WE GET OUT OF THE CAR , BECAUSE IF WE DON'T, THE BATTERY IS DEAD WHEN WE COME BACK. OF COURSE WE FIND OUT AFTER WE BUY IT THAT THIS IS A COMMON PROBLEM AND IS EXPENSIVE TO FIX. WE FEEL VERY STRONGLY THAT THIS SHOULD BE RECALLED AND FIXED. WE ARE RELYING ON THIS CAR TO GO TO WORK AND TAKE OUR CHILDREN TO SCHOOL. WE SHOULDN'T HAVE TO REMOVE AND REPLACE THE BATTERY CABLE EVERTIME WE GET IN AND OUT. WHEN WE PURCHASED A CHEVY WE EXPECTED IT TO WORK LIKE IT IS SUPPOSED TO. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Apr 2013

WHEN I PUT MY CAR IN PARK, I TRIED TO TURN MY IGNITION IT WILL NOT MOVE OR TURN FORWARD. I RECENTLY PAID TO HAVE IT FIXED LAST YEAR AND NOW I HAVE THAT SAME PROBLEM AGAIN. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Jan 2013

CHEVY IMPALA. 3.5 6CYL. VEHICLE STUCK IN PARK. ELECTRIC PIGTAIL GROUND WIRE FOR SHIFTING BROKE. VEHICLE CANNOT BE MOVED OUT OF PARK UNLESS SOLENOID IS PRESSED BELOW CENTER CONSOLE. WIRES LOOSE COULD BE POTENTIAL FIRE HAZARD. GM REFUSES TO ISSUE RECALL. TALKED TO BRANDY AT GM 800-630-2438 ON 7/1/2013 COMPLAINT NUMBER/SERVICE REQUEST [XXX]. SAYS NOTHING SHE CAN DO AND REFUSES TO ADMIT ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2013

Trend Over Time

Complaints by year

Quick Summary

The 2009 Chevrolet Impala has 80 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.