2014 Chevrolet Silverado 1500 Steering

I HAVEN'T BEEN INFORMED OF RECALL # N172085440. DEALER HASN'T CONTACTED ME. WOULD LIKE TO KNOW WHEN THEY WOULD CONTACT ME TO REFLASH THE EPS(ELECTRIC POWER STEERING)MODULE SOFTWARE? *TR

WHEN TURNING THE STEERING WHEEL DURING A TURN THE WHEEL WILLL JERK IN THE OPPOSITE DIRECTION, KILL THE ENGINE AND ALL ELECTRONICS. THIS IS MORE THAN ONE SECOND AS OUTLINED BY THE GM RECALL. THE CHEVY DEALER HAS TRIED SELLING ME A NEW BATTERY, SOLD ME $750 NEW BATTERY CABLES FOR THE FIX AND IT STILL DOESN'T WORK RIGHT. MAJOR SAFETY ISSUE THAT IS BEING DOWN PLAYED BY GM. ONE SECOND---GIVE ME A BREAK !! WHOLE [XXX] TRUCK DIES. THIS HAS HAPPENED MULTIPLE TIMES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED VANDERGRIFF CHEVROLET (LOCATED AT 1200 W INTERSTATE 20, ARLINGTON, ARLINGTON, TEXAS 76017) WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VIN WAS ASSOCIATED WITH A STEERING RECALL. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STEERING RACK AND PINION INTERNAL FAILURE AT 38000, AS CONFIRMED BY DEALERSHIP. WAS INFORMED THAT IT COULD CAUSE THE STEERING TO LOCK UP AND ULTIMATELY CRASH THE VEHICLE

SO FAR IT HAS ONLY DONE THIS UNDER LOW SPEED MAKING A TIGHT TURN LIKE UP TO A GAS PUMP OR INTO A PARKING SPACE THE DASH AND DISPLAY CENTER WILL FLASH ON AND OFF AND THE STEERING WHEEL WILL JERK THE OTHER DIRECTION SO VIOLENTLY IT PULLS THE STEERING WHEEL OUT OF YOUR HAND. ALSO ON THE HIGHWAY WHILE DRIVING ABOUT 20 MPH I GOT A WARNING SOMETHING TO THE EFFECT THAT STEERING ASSIST HAD BEEN REDUCED DRIVE WITH CAUTION. EVEN UNDER LOW SPEED IT COULD HAVE BEEN DANGEROUS BUT I'M AFRAID AT SOME POINT THIS WILL OCCUR AT A HIGHER SPEED. WE BOUGHT THE VEHICLE USED, THE FACTORY WARRANTY IS GONE BUT I HAVE AN EXTENDED WARRANTY. I CONTACTED MY LOCAL CHEVY DEALER BECAUSE I CONSIDERED A SAFETY DEFECT THAT SHOULD BE TAKEN CARE OF BEYOND THE WARRANTY BUT THEY CLAIM THEY KNOW NOTHING ABOUT THIS AS A PROBLEM DESPITE THE FACT I HAVE SEEN MANY COMPLAINTS ABOUT THIS PROBLEM DOCUMENTED, THAT'S WHAT PROMPTED ME TO FILE A COMPLAINT. THE VEHICLE IS CURRENTLY AT MY MECHANIC HOPING THEY CAN FIND A CAUSE/SOLUTION BUT I THINK THIS IS SOMETHING GM/CHEVY SHOULD BE DOING A RECALL ON AND FIXING INSTEAD OF PEOPLE HAVING TO PAY OUT OF POCKET OR PRIVATE AFTER MARKET WARRANTY COMPANIES HAVING TO PAY FOR. I HAVE A VIDEO OF IT DOING IT ON MY IPHONE BUT DIDN'T KNOW IF I COULD INCLUDE VIDEO AND IT'S CURRENTLY ON MY PHONE AND NOT MY LAPTOP. I USED 02/01/2017 AS OCCURRENCE DATE BUT I'M NOT SURE OF THAT WAS THE FIRST TIME OR NOT, WE'VE HAD VEHICLE SINCE 12/2016 AND IT'S HAPPENED NUMEROUS TIMES.

POWER STEERING FAILS DURING A TURN ALONG WITH THE ENGINE STALLING AND ALL ELECTRICAL POWER BEING SHUT DOWN. STEERING BECOMES VERY DIFFICULT EACH TIME THIS HAPPENS. IT IS AN INTERMITTENT ISSUE. BUT IT IS A SAFETY ISSUE EVERY TIME IT HAPPENS. A GOOGLE SEARCH YIELDS MANY, MANY SIMILAR REPORTS. WHY HAS THIS NOT BEEN ADDRESSED? IT IS DEC 2017 AND MANY OF THESE DANGEROUS VEHICLES ARE STILL NOT FIXED BY GM.

STARTED EXPERIENCING A POPPING SOUND AND POPPING /CLICKING FEELING IN THE STEERING WHEEL WHEN DRIVING AT SLOW SPEEDS ,WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION.THIS WOULD USUALLY OCCUR IN TIGHT SPACES SUCH AS PARKING LOTS ,GAS STATIONS ETC. AND AFTER THE TRUCK WAS DRIVEN FOR AWHILE ,20 PLUS MILES AFTER A FEW WEEKS STARTED NOTICING THAT FRONT TIRES WERE WEARING RAPIDLY AND CLICK/POPPING SOUND HAD PROGRESSED AND SO WE SCHEDULED APPOINTMENT WITH DEALERSHIP, AND MET WITH SERVICE TECH ,AFTER A BRIEF DIAGNOSIS I WAS INFORMED THAT IT WAS A FAULTY RACK AND PINION AND WOULD NEED TO BE REPLACED, THIS IS A MAJOR DISAPPOINTMENT ON A FAIRLY NEW TRUCK WITH LESS THEN 68000 MILES

WHEN TURNING INTO A PARKING SPOT THE STEERING LOCKED UP, JERKING THE OPPOSITE DIRECTION, AND REFERENCED A STABILITRAK SERVICE MESSAGE. VERY SCARY CAUSING A TOTAL LACK OF CONTROL WITH STEERING. FOUND MANY EXAMPLES ONLINE OF THIS HAPPENING TO OTHER OWNERS, EVEN VIDEO EVIDENCE. TOOK TO CHEVY AND THEY "COULD NOT REPLICATE" SO NOTHING THEY COULD DO. I TRADED THE TRUCK FOR A NEW FORD. ODDLY ENOUGH MY NEIGHBOR NOTICED MY NEW TRUCK AND WE GOT TO TALKING. HIS 2014 GMC 1500 SIERRA HAS HAD THE SAW EXACT ISSUE. I CONTACTED GM WITH MY CONCERN WITH NO HELP AT ALL. IT IS CLEAR THAT THIS IS A KNOWN ISSUE WITH VERY SERIOUS AND SCARY CONSEQUENCES. PLEASE MAKE GM FIX BEFORE FAMILIES HAVE TRAGIC ACCIDENTS CAUSED BY THE ISSUE.

WAS TURNING CORNER STEERING WHEEL JERKED OPPOSITE DIRECTION SERVICE POWER STEERING MESSAGE APPEARED TRUCK VERY HARD TO STEER ENDED IN BAR DITCH DROVE DOWN BUMPY ROAD POWER STEERING REACTIVED WHEN I TURN AGAIN SAME RESULT

NOTICED AN ISSUE AT ABOUT 70000 MILES WHERE TURNING LEFT AT LOW SPEEDS UNDER 10 MPH THERE IS A SOUND CLUNK IN THE STEERING. IT IS EASILY REPUTABLE AND HAPPENS OFTEN REGARDLESS OF DIRECTION, REVERSE OR FORWARD DRIVE. THE DEALER SAID IT IS A FAILURE OF THE STEERING RACK, AND IT NEEDS REPLACED. $1800 FOR THE PART AND $3 HOURS OF INSTALL BRINGS THE REPAIR TO $2400 FOR A 3 YEAR OLD TRUCK. I NOTICED MANY OTHER COMPLAINTS OF THE SAME DESCRIPTION. DEALER STATES THAT THE RACK NEEDS TO BE REPLACED AND WOULDN'T RECOMMEND DRIVING IT UNTIL REPAIRED. I ASKED WHAT COULD HAPPEN IF IT FAILED COMPLETELY AND IF THIS WAS RELATED TO ANY OTHER RECALLS. THEY SAID COMPLETE STEERING LOSS AND THEY WOULD NOT SPECULATE ON RECALLS ASSOCIATED TO THIS FAILURE

AS I WAS DRIVING IN THE EXPRESSWAY WAY THE STABILITY CONTROL LIGHT CAME STEARING WHEEL GOT HARD. IN OTHER ACCASIONS WHEN I WAS TURNING IN AN BUSY INTERSECTION TRUCK TURNED OFF COMPLETY AND IT TOOK ME ABOUT A MINUTE TO BE ABLE TO TURN VEHICLE BACK ON TOOK IT TO AUTOZONE AND TO CHECK BATTERY AND ALTENATOR AND EVERYTHING WAS FINE IT HAS DONE IT TO ME LIKE 3 TIMES IN THE LAST 2WEEKS

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE TURNING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE CONTACT STRUCK A CURB. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO WILLIAM L MORRIS CHEVROLET (1024 W VENTURA ST, FILLMORE, CA 93015) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,622.

WHILE I WAS DRIVING MY STABILTRAK LIGHT CAME ON. I TOOK IT TO THE DEALER THAT TOLD ME THE UO126 AND CO544 SETTING FOUND POWER STEERING MODULE NOT COMMUNICATING AND THAT I NEEDED TO REPLACE THE ENTIRE MODULE FOR THE SHORT IN THE WIRE. AFTER TALKING TO SEVERAL DEALERS I WAS TOLD THAT SEVERAL PEOPLE HAVE HAD SIMILAR ISSUES. I HAVE HAD SIMILAR ISSUES WITH OTHER CHEVY'S SUCH AS MY 08 COBALT WHERE THERE WAS A RECALL WITH THE POWER STEERING TURNING OFF. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING UNDER NORMAL CONDITIONS THE STEERING WHEEL WILL RANDOMLY KICK BACK AGAINST YOU AS YOU ARE TURNING IT AND YOU WILL NOT BE ABLE TO CONTROL THE VEHICLE. THIS DOES NOT HAPPEN ALL THE TIME BUT HAS HAPPENED TO ME IN MAY, JUNE AND SEPTEMBER 2016. ALL THREE TIMES IT WAS TOWED TO A DEALERSHIP AND ATTEMPTS WERE MADE TO REPAIR IT. THE PROBLEM CAME BACK ALL EXCEPT THE LAST TIME AS I HAVE NOT TAKEN THE VEHICLE BACK AND IT IS STILL SITTING AT GUNN CHEVROLET IN SELMA TEXAS. *TR

STEERING RACK MAKES POPPING CLUNKING SOUND . STEERING SOMETIMES BINDS AND IS HARD TO TURN DEALER SAYS STEERING RACK IS THAT BLAME AND IT'S BEEN A WELL KNOWN PROBLEM FOR THESE TRUCKS AND NO RECALL HAS BEEN MADE? WHAT HAPPENS WHEN THE RACK FALLS AT 65 MPH ON THE INTERSTATE? I BELIEVE THEY SHOULD FIX OR REPLACE THE RACK.

LOUD CLICKING NOISE WHEN TURNING THE STEERING WHEEL, IN MOTION OR IN PARK. THE CLICKING NOISE IS CONSTANT AND GETS LOUDER ONCE THE TRUCK HAS WARMED UP. HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/157451-STEERING-WHEEL-CLICKING/

I WAS ON MY WAY BACK FROM LUNCH DROVE TO MY NORMAL PARKING PLACE VEHICLE IN DRIVE FOOT ON BRAKE I STRAIGHTENED THE WHEEL SLIGHTLY AND THE STEERING WHEEL STARTED TURNING VIOLENTLY ONE DIRECTION, I TURNED IT BACK TO CENTER AND IT TURNED VIOLENTLY THE OTHER DIRECTION, ONCE AGAIN I STRAIGHTENED OUT THE WHEEL AND IT TURNED VIOLENTLY THE OPPOSITE DIRECTION AND IT TRIPPED A STABILTRAK LIGHT ON THE DASH AND QUIT. I TOOK IT IMMEDIATELY TO THE GUNN CHEVROLET IN SAN ANTONIO TEXAS 210-599-5000 AND A CALL FILED WITH CHEVROLET AND RECORDED TWICE THEY ARE SAYING THAT THERE IS NOTHING WRONG WITH MY VEHICLE. I AM DEEPLY CONCERNED ABOUT THIS AS THIS IS HUGE FOR A VEHICLE TO START STEERING ITSELF FOR IF THIS WOULD HAVE BEEN AT HIGHWAY SPEEDS THIS WOULD HAVE BEEN CATASTROPHIC IN NATURE NOT ONLY TO ME, MY FAMILY ALSO THOSE IN THE PUBLIC ON THE HIGHWAY. I HAVE BEEN ON THE LINE WITH GM AND TO NO AVAIL THEY ARE SAYING THE CAR IS SAFE, BUT I WORRY THAT THEY ARE PUTTING MONEY OVER SAFETY.

THE TRUCK AT LOW SPEEDS YOU CAN HERE THE STEERING MAKE POPPING SOUNDS WHEN TURNING AND OCCASIONALLY IT WOULD BE EXTREMELY LOUD LIKE SOMETHING SNAPPED OFF. TOOK IT TO DEALERSHIP AND THEY SAID THAT THE POWER STEERING HAD A BAD BUSHING AND HAD TO REPLACE THE RACK AND PINION AND STEERING GEAR BOX. THIS WAS AT 19000 MILES. NOW THE TRUCK IS DOING THE SAME THING AGAIN

VIBRATION COMING BACK THROUGH STEERING WHEEL AT SPEEDS IN EXCESS OF 60 MPH. DID RESEARCH ON INTERNET AND SEE MANY CUSTOMERS ARE EXPERIENCING SAME ISSUE WITH NO GM RESOLUTION AND GM APPARENTLY TRYING TO SAY IT IS NORMAL. HAD TIRES AND WHEELS FORCED BALANCED 7/29/2016 WHICH DID NOT RESOLVE ISSUE. GM IS AWARE OF THE COMPLAINT ON MY VEHICLE; REF: CLAIM 8-2177021918.

DRIVING HOME ON THE HIGHWAY GOING 65 MPH I TRIED TO TURN FOLLOWING THE ROAD AND THE STEERING WOULD NOT MOVE, I FORCED IT TO TURN WHILE SLOWING DOWN AND ALMOST RAN INTO A DITCH.

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A LOW SPEED AND MAKING A TURN, A POPPING NOISE EMITTED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A RECALL FOR CERTAIN OTHER MODEL VEHICLES PER NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

ELECTRIC POWER STEERING FAILED WHILE DRIVING. TRUCK TOWED TO A DEALER. AFTER REPLACING THE ELECTRIC POWER STEERING MOTOR, ELECTRICAL LOOM AND THE BATTERY, WAS INFORMED THAT THE STEERING RACK FAILED - POSSIBLY DUE TO WATER PENETRATION INTO THE RACK AND PINION DRIVE. SUSPECT A FAULTY OR BADLY DESIGNED SEAL WHICH MAY BE THE CAUSE FOR THIE FAILURES ON THE 2014 SILVERADO TRUCKS

WHILE DRIVING ABOUT 30 MPH. TURNED THE INDICATOR AND WAS GOING TO TURN RIGHT INTO A SIDE STREET.. A WARNING APPEARED ON MY DASH "POWER STEERING NEED SERVICE". LOST POWER STEERING AND WAS LUCKY TO STOP BEFORE THE TURNING AND NOT HIT A CAR ON THE SIDE STREET.

LOUD CLUNKING NOISE WHEN TURNING THE STEERING WHEEL ALL THE WAY TO THE LEFT.