2023 Chevrolet Silverado 1500 Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Tailgate opening automatically
Tail gate has water intrusion and opens on it own. I was charge over $200 to have this issue looked at that I was told was a recall. Turns out my vehicle is not listed on the recall yet and was not advised before being charged.
Dear Sir or Madam, I am writing to formally report a safety-related defect involving the power unlatching tailgate switch on my Chevrolet 1500 truck and to request that this make and model be added to the current safety recall affecting Chevy HD vehicles. The power tailgate unlatching switch malfunctioned and would repeatedly attempt to open and close the tailgate while the truck was parked. On one occasion, this occurred continuously overnight. The following morning, my key fob was completely unresponsive, and the truck had zero battery life. The battery would not accept a charge, and the vehicle had to be towed to the dealership. Upon inspection, the dealership confirmed that the battery had been fully depleted and permanently damaged due to a short in the power tailgate switch. The faulty switch continuously drew power as it attempted to actuate the tailgate, ultimately destroying the battery. This failure created a serious safety and reliability concern, leaving me stranded with a completely inoperable vehicle. Given that this issue resulted from an electrical short and caused total battery failure, I believe it represents a significant safety defect. Based on the similarity to issues addressed in the current Chevy HD safety recall, I strongly believe this make and model should be included in that recall. I respectfully request that this matter be reviewed and addressed to prevent other owners from experiencing the same hazardous situation. Thank you for your time and attention to this matter. I look forward to your response. Sincerely, Charles Senn
I am filing this complaint against General Motors (GM) and its affiliated dealership Kunes Chevrolet for the unauthorized installation of a surveillance/tracking device (LoJack) in my vehicle, which resulted in severe personal harm, digital exposure, and downstream targeting. On [XXX], I purchased a 2023 Chevrolet Silverado from Kunes Chevrolet in Morrison, Illinois. I was never informed that a LoJack tracking device had been installed in the vehicle. On [XXX], I appeared in person at the same dealership to confront suspicious activity tied to my vehicle’s GPS data. A service advisor confirmed the presence of a LoJack unit and printed a removal ticket, which should be recorded in GM’s internal service system under my name and VIN. This constitutes verifiable, documented acknowledgment of the unauthorized installation. Consequences of This Violation Include: •Illegal geolocation tracking without consent •Suspected sale or exposure of my driving data to third parties and possible defense-linked contractors •Multiple impersonation attempts, including suspected social and professional infiltration •Psychological harm, loss of employment, opportunities, and repeated digital sabotage •Multiple homicide attempts on my life •FOIA-confirmed military interest in my location (Air Force Case #: [XXX]) •IRS and identity manipulation, suggesting systemic misuse of my physical address, GPS logs, and digital footprint INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My telematic control module has intermittent connectivity. The check engine light comes on and off and the go's, on star and wifi comes and goes as well. This vehicle has 52k miles on it and is only 2 years old. The shop I took this to said it is VIN specific so the dealer is the only place that can fix it. This is a safety issue due to no onstar as onstar claims to be a safety feature. This needs a recall because this issue is all over the place on gm products.
On [XXX] the automatic tailgate on my 2023 Chevrolet Silverado began opening and closing without reason. This obviously poses a potential safety issue. After investigating, I found that there is a recall on 2020 to 2024 Silverados, recall # N232426400. I called Penske Chevrolet in Indianapolis to schedule a time for them to confirm the tailgate switch short and execute the recall service. I was informed by Penske that my specific VIN was not included in the recall. This is not acceptable. Reporting indicates there are a number of other Silverado owners in the same position. Please investigate, as the current state of the recall is most certainly not inclusive of all vehicles that are affected. There should be no hesitation by Chevrolet to broaden the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where the ICP was reprogrammed. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure had reoccurred several minutes after the vehicle was released by the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 54,000.
Vehicle will not make any sounds. There are no warning sounds, no turn signal sound, no radio sound, absolutely no sound from any speaker in the vehicle. This is about the tenth time it has happened. This lasts until the vehicle is turned off, locked, and left alone for about 10 minutes.
My tailgate randomly opened while the vehicle was parked this fall on three separate occasions. I see there was a recall (N232426400) but it only included the Canadian equipment. Can we be certain the Canadian equipment wasn't used in my vehicle? If the Canadian equipment was faulty it's not a stretch to think the American or other equipment could be too.
MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said.
Lost all sound in the truck. No warning sounds , no turn signal sounds, no radio, no navigation sounds. I missed a notification of a wreck on the road in front of me that would have been audible if the trucks sound systems were working.
Truck is equipped with a power up/down tailgate. I was driving on a rainy day and stopped for gas. Upon putting the vehicle in Park and shutting off the engine, the driver information center alerted with a dinging sound several times. Upon returning and starting the engine the information center alerted that the tailgate was open. I got out and checked and the tailgate was open. I closed the tailgate by manually lifting it. I believe this is a safety issue and the switching mechanism or sensor needs to be repaired or replaced.
The truck will intermittently stop making any and all sounds. No turn signal sound, no seat belt unbuckled alert, no radio sound. It remains that way until the truck is powered off and restarted. This includes all warning chimes and infotainment sound.
GM Infotainment system repeated intermittent malfunctions. Safety concern: Repeatedly (~20%) while driving, the audio from the car radio will spike to full volume for about 5 seconds, then the infotainment system will reboot. THIS IS VERY UNSAFE as it is startling to the driver, nearly resulting in multiple crashes. This is an issue reported by multiple owners, as evidenced by a simple Google search of '2023 silverado volume spike'. GM has refused to acknowledge this and has not issued a fix.
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH and towing a 4,000-pound travel trailer, the contact noticed that the turn signal warning was illuminated and indicated that the left turn signal was not functioning as needed. The contact drove the vehicle to a small auto parts dealer to purchase a new signal bulb. The contact was changing the turn signal bulb and smelled a burning plastic odor and noticed that the wiring harness connected the trailer to the harness on the trailer hitch appeared to have melted. The contact stated that the connector had melted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the trailer hitch connector and wires underneath the vehicle had melted also. The vehicle had not been repaired. The manufacturer has been informed of the failure. The failure mileage was approximately 2,000. The contact stated GM is refusing to fix the problem under warranty.
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Quick Summary
The 2023 Chevrolet Silverado 1500 has 15 Electrical System complaints on file. Review the timeline above for detailed owner experiences.