2009 Chevrolet Silverado 2500 Structure

WENT TO THE STORE AND SAW MY DASH HAD A CRACK IN IT. IT WAS IN MY DRIVEWAY LOCKED. NOBODY HAD ACCESS TO IT.

DASH AROUND THE AIR BAG AND IN FRONT OF INSTRUMENT CLUSTER STARTED CRACKING SHORTLY AFTER WARRANTEE WAS OUT. I CONTACTED CHEVROLET AND THEY SAID IT WAS BECAUSE OF THE SUN. I TOLD THEM I BOUGHT IT IN FLORIDA AND I'M SURE THE SUN DOESN'T SHINE THERE. WHAT AM I SUPPOSE TO DO KEEP IT IN THE GARAGE AND NEVER TAKE IT OUT. THEY OFFER ME 100.00 TOWARDS THE REPAIR. THAT WAS AN INSULT TO A CLEAR MANUFACTURES DEFECT. THE PLASTIC UPON A COLLISION COULD BECOME A FLYING PROJECTILE THAT COULD CAUSE SERIOUS INJURY.

THE DASH IS CRACKING IN 2 SPOTS. THIS SEEMS TO BE A SAFETY HAZARD DURING AN ACCIDENT AND WHEN THE AIRBAG IS DEPLOYED.

THE CHROME PLATING IS PEELING OFF THE DRIVERS INTERIOR DOOR HANDLE THAT HAS CREATED A SHARP SURFACE AND HAS ALREADY CUT MY WIFE'S HAND. UPON RESEARCHING THE ISSUE FURTHER IT WAS FOUND THERE IS A SERVICE BULLETIN DIRECTLY RELATED TO THIS EXACT ISSUE. THE PROBLEM IS THE BULLETIN IS ONLY REFERENCING 2007 MODEL YEAR'S SPECIFICALLY. THE BULLETIN WAS RELEASED IN JULY/AUGUST OF 2010 SO MANY YEARS FROM 2007 ' 2009 WERE AFFECTED BY THIS DEFECT. IN THE DOCUMENT PAGE 51 OF 86 SPECIFICALLY MENTIONS MODEL YEAR 2007 ' 2009 CHEVROLET SILVERADO AND GMC SIERRA AND DENALI TRUCKS EQUIPPED WITH RPOS AN3, Y91, OR GAT. MY TRUCK HAS RPO CODE AN3 AND THE HANDLE IS PEELING. I HAVE ALREADY CONTACTED CHEVY CUSTOMER CARE AND INQUIRED ABOUT THIS DEFECT BUT THEY ARE NOT WILLING TO ADMIT TO OR REPAIR THE DEFECT FREE OF COST AS PER THIS BULLETINS EXTENDED COVERAGE OF 10 YEARS OR 100,000 MILES. I AM REPORTING THIS CASE IN HOPES THAT YOU CAN HELP MY SITUATION OR PROVIDE SOME FEEDBACK ON HOW I CAN GET THIS RESOLVED. EA10-004 GM 8-16-2010 #09239 SERVICE BULLETIN

THE DASH HAS CRACKED IN TWO PLACES. ONE OF THEM IS LOCATED AT THE AIR BAG.