134 complaints reported

2004 Chevrolet Suburban Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
134
Crashes
1
Fires
5
Injuries
1

Complaint Timeline

Chronological view of owner reports

Nov 2006

2004 CHEVY SUBURBAN- SPEEDOMETER AND OIL PSI GAUGES READ ERRATIC. SPEEDOMETER CAN READ ZERO ONE MINUTE AND 120 ANOTHER, VERY ERRATIC. OIL PRESSURE GAGE READS 0-80 AT ANY TIME. MANY DOCUMENTED CASES BUT NO RECALL ON DEFECTIVE STEPPER MOTORS. INTERNET SHOWS MANY REPAIRS BEING MADE ON THESES CLUSTERS REPLACING DEFECTIVE STEPPER MOTORS. DEALER REPAIR TO REPLACE DEFECTIVE CLUSTER $400 *NM

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Oct 2006
Oct 2006

SPEEDOMETER FAILURE. THE SPEEDOMETER GOES FROM 0-120 IN A MATTER OF A FEW SECONDS AND BACK DOWN. I CANNOT TELL HOW FAST I AM GOING. THERE ARE HUNDREDS OF SIMILAR INCIDENCES FOUND ON THE INTERNET. I HAVEN'T HEARD OF ANY REAL ISSUES, BUT I COULD SEE IT HAPPENING IF YOU WERE NOT WITH OTHER TRAFFIC TO VERIFY YOUR SPEED.

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Oct 2004
Oct 2005 Crash

I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT OF GEAR! IT ROLLED DOWN THE DRIVEWAY HITTING MY OTHER SON'S TRUCK, LUCKILY MISSING HIM! COME TO FIND OUT, GM HAD PRODUCED THIS VEHICLE WITH THE ACCESSORY POSITION UNLOCKING THE SHIFTER. I CHECKED THE MANUAL AND FOUND NO WARNING OR REFERENCE TO THIS SITUATION. I OWN A 2002 GM TRUCK AND IT PUT IN ACCESSORY DOES NOT UNLOCK THE SHIFTER. I CONTACTED GM TO INVESTIGATE AND WARN IT'S OWNERS, BUT THEY FOUND ON MARCH 17, 2005 BY LETTER TO ME THAT THE SUBURBAN WAS "OPERATING AS DESIGNED". NO OTHER VEHICLE HAS EVER UNLOCKED THE SHIFTER IN THE ACCESSORY POSITION. LIVES ARE IN DANGER. MANY PEOPLE LISTEN TO THE MUSIC IN THEIR VEHICLE WHILE DETAILING OR EVEN TAILGATING AT A FOOTBALL GAME. SOMEONE WILL BE CRUSHED IF THEY ARE NOT WARNED OF THE DESIGN FLAW. I HAVE TRIED WRITING A COUPLE NEWS ORGINIZATIONS AND HAVE WARNED EVERYONE I KNOW. I THINK IT MAY TAKE YOU TO HELP. PLEASE HELP!!

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2005
Sep 2005 Fire

NEW, 6 MONTH OLD VEHICLE CAUGHT FIRE WHILE IN A PARKING LOT. WAS IN PARKING LOT FOR APPROX 1 1/2-2 HRS BEFORE FIRE, WINDOWS UP, DOORS LOCKED. INSURANCE APPRAISER AND FIRE MARSHAL SAYS ELECTRICAL FIRE, ACCIDENTAL. FIRE MARSHAL SAYS DRIVER'S SEAT CONTROL, INSURANCE SAYS DRIVER'S DOOR OR WINDOW CONTROL. NEVER HEARD WHAT GM SAYS CAUSED BY. GM TOOK NO RESPONSIBILITY - INSURANCE HAD TO PAY OFF. WAS REPORTED TO FIRE DEPT, FIRE MARSHAL INVESTIGATED. GM SEND SOMEONE TO INVESTIGATE ABOUT 2-3 WEEKS LATER. I MET HIM AT DEALERSHIP. HE PULLED OFF SEAT CONTROL BOX AND SAID IT DIDN'T CAUSE THE FIRE. PULLED OFF DRIVER'S DOOR COVER AND LOOKED. NEVER SAID WHAT HE THOUGHT CAUSED FIRE.

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Sep 2004
Aug 2005

DT: THE CONSUMER STATED AT 22,000 MILES SHE WAS TOLD THERE WAS A COMPUTER GLITCH IN THE VEHICLE. WHEN THE CONSUMER TURNED THE IGNITION OFF, THE SEAT WOULD SHOOT FORWARD INTO THE STEERING WHEEL. THE CONTROLS FOR THE SEAT WORK BACKWARDS. THE CONSUMER HAD TO PUSH THE BUTTON FORWARD IN ORDER FOR THE SEAT TO GO BACK. SHE WAS TOLD BY HER SERVICE DEALER THAT THERE WAS A COMPUTER GLITCH IN THE PROGRAM. *JB RESETTING THE SEAT DID NOT CORRECT THE PROBLEM. THE HEATED SEATS CAME ON BY THEMSELVES. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2005
Jun 2005

I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN BE MOVED OUT OF PARK AND INTO NEUTRAL, ETC. BECAUSE THIS COULD EASILY BE AN ISSUE WHEN I LEAVE MY CHILD IN THE VEHICLE AND LEAVE THE KEY TURNED TO THE ACCESSORY POSITION WHILE I'M LOADING THE CAR, WALKING AROUND TO REACH HIM TO FASTEN SEAT-BELT, FILL GAS, ETC., I TESTED IT, AND IT'S TRUE. THE SHIFTER CAN BE EASILY MOVED INTO NEUTRAL WHEN THE KEY IS IN THE ACCESSORY POSITION. I KNOW THIS IS TRUE NOT ONLY ON SOME OR ALL OF THE SUBURBANS, BUT ON YUKONS, TOO. THIS SHOULD BE RECALLED AND CORRECTED.

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jun 2005
Apr 2005

CENTER CONSOLE WITH REAR CLIMATE AND RADIO CONTROLS STOPPED WORKING. TOOK IT TO RIVERTON CHEVROLET, AND THEY REPLACED SOME FAULTY WIRING. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jun 2004
Jan 2005 Fire

A FIRE STARTED IN THE ELECTRICAL SYSTEM BEHIND THE GLOVE COMPARTMENT WHILE DRIVING 20 MPH. CONSUMER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. VEHICLE WAS TOWED TO THE DEALER, BUT DEALER DID NOT DETERMINE THE CAUSE OF THE FIRE.*AK

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Jan 2005
Dec 2004 Fire

THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE THE CONSUMER WAS WAITING AT A TRAFFIC LIGHT. THE FIRE WAS EXTINGUISHED . THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE WAS DETERMINED TO BE A FAULTY GROUND WIRE. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Sep 2004

Trend Over Time

Complaints by year

Quick Summary

The 2004 Chevrolet Suburban has 134 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.