2010 Ford Edge Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I received an email saying I need to replace the airbag; I think it expired.
I took my 2010 ford edge to have a air bag recall repaired. The air bag was fixed, the air bag light cleared. I drove about 3 miles home and the light reappeared, I checked the code and it was B2293-03 air bag fault. My wife called right away and told them the light came on and the car can't be inspected until it's clear. They told my wife it would be $200 to take a look at a repair they literally just took their hands off of. All I want is this safety feature fixed right without the $200 fee which is crazy when I just picked it up.
Vehicle is in St Thomas, United States Virgin Islands. Vehicle has two recalls for airbags due. Our local Ford dealership (Metro Motors) states they do not perform safety recalls on vehicles.
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag light failed to illuminate while a passenger was seated in the passenger's side front seat. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000. Parts distribution disconnect.
It has been 9 months since the alert was sent out (March 2021). We have still been using the vehicle.
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
THIS IN REGARDS TO MY 2010 FORD EDGE VEHICLE, AND THE AIR BAGS RECALL OF JULY 2016. THE FIRST NOTICE OF THIS RECALL CAME TO ME 7/01/2016. I FILED COMPLAINT #11192472 IN 2019 AFTER REPEATED ATTEMPTS TO FIND OUT FROM THE LOCAL FORD DEALER THE STATUS OF FORD HAVING THE NECESSARY EQUIPMENT FOR THE REPAIR/REPLACEMENT FOR THIS RECALL. THEY HAD NOT HEARD FROM FORD AT THAT LAST CONTACT IN MARCH 2019 REGARDING THE NEEDED PARTS. I HAVE NOT CONTACTED THE LOCAL FORD DEALER SINCE, AS THEY COULD NOT GET ANY INFORMATION ABOUT IF AND WHEN FORD WOULD HAVE THE PARTS AVAILABLE TO THE DEALERS TO MAKE THE NECESSARY REPLACEMENT. WHEN WILL THIS ISSUE BE ADDRESSED WITH FORD MOTOR COMPANY, AND HOW SOON WILL IT BE WHEN THE REPLACEMENT PARTS AND REPAIRS WILL BE SENT OUT TO LOCAL DEALERSHIPS FOR THE REQUIRED SERVICE? IT HAS BEEN 5 YEARS SINCE THE ORIGINAL NOTICE.
Recall INCOMPLETE. Remedy not yet available DRIVER AIRBAG INFLATOR REPLACEMENT THE DRIVER AIRBAG INFLATOR IN YOUR VEHICLE MAY EXPLODE IN THE EVENT OF A CRASH THAT CAUSES DEPLOYMENT OF THE DRIVER AIRBAG. IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT GRIFFITH FORD SAN MARCOS (LOCATED AT 2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. DP
SAMES DEALERSHIP IN BASTROP TEXAS SAYS THE DRIVERS SIDE AIRBAG IS NOT ON THE RECALL.. THEREFORE THEY WOULD NOT CHANGE OUT FOR ME
TAKATA RECALL I CALLED TO SCHEDULE MY RECALL TO BE REPAIRED NOW THAT THE AIRBAGS ARE AVAILABLE. IN ASKING FOR TRANSPORTATION UNTIL MY VEHICLE IS REPAIRED, FREEDOM FORD IN CLAYPOOL HILL, VIRGINIA SAID IT WAS A HALF HOUR JOB, THEY ONLY HAD TWO LOANERS AND THEY WOULD NOT PROVIDE ME WITH ANYTHING ELSE. NOW WHEN I CALLED THEM 8 MONTHS AGO WHEN WE GOT A LETTER TELLING US THAT WE COULD GET A FREE RENTAL UNTIL THE PARTS CAME IN THEY DIDN'T WANT TO ASSIST US THEN EITHER. HENCE WHY I AM COMPLAINING. THIS IS UNSAT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). FRIENDLY FORD (660 NORTH DECATUR BLVD, LAS VEGAS, NV 89107, 866-724-9143) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD OF COLUMBIA (177 GREY STONE BLVD, COLUMBIA, SOUTH CAROLINA 29210, 888-393-0466) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLACIER VALLEY (1243 SOUTH BLVD, BARABOO, WI 53913, (608) 356-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED ANOTHER DEALER HAD THE PARTS AND REPLACED THE PARTS.*JB
PASSENGER SIDE AIR BAG NEEDS REPLACEMENT.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WAS IN IN CAR ACCIDENT WHERE SOMEONE HIT ME FROM BEHIND GOING 45-75 MILES PER HOUR AND KNOCK ME IN THE OTHER LANE ON EXPRESS WAY AND THE AIR BAGS DIDN'T COME OUT FOR EITHER SIDE . I WAS DRIVING AT THE TIME GOING 5-40 MILES PER HOUR SINCE MY TIRE HAD BLEW OUT .
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL THE FIRST RECALL NOTICE FROM FORD MOTOR COMPANY CAME TO ME IN JULY 2016. SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LETTER PROMISED FORD MOTOR COMPANY (FMC) WOULD SEND A LETTER WHEN REPLACEMENT PARTS FOR THE DEFECTIVE AIRBAG WOULD BE AVAILABLE TO FIX THE PROBLEM AT MY LOCAL DEALER. SINCE THAT TIME I HAVE RECEIVED 4 MORE SAFETY RECALL LETTERS, DATED DECEMBER 2017, JUNE 2018, OCTOBER 2018 ALL WITH THE SAME RECALL NUMBERS. THE MOST RECENT LETTER OF MARCH 2019 IS FOR THE SAME THING, BUT WITH NEW NUMBERS, SAFETY RECALL NOTICE 19S01 / NHSTA RECAL 19V-001. UPON GETTING THE OCTOBER NOTICE, I CALLED MY LOCAL FORD DEALER, AND THEIR REPRESENTATIVE SAID HE WOULD ORDER THE PARTS AND CALL ME WHEN THEY ARRIVE TO MAKE AN APPOINTMENT FOR REPLACEMENT. THEN WITH THE MARCH 2019 LETTER, I CALLED THE DEALER AGAIN. THIS TIME THE REPRESENTATIVE INFORMED ME THAT HE WOULD HAVE TO ORDER THE PARTS, AND IT WOULD BE UP TO 5 WEEKS BEFORE THE NEW AIRBAG COMES IN. HE ALSO SAID THAT FMC IS SENDING THEM ONLY 2 PER WEEK. NOTE: THE ANSWER TO WHEN DID THIS HAPPEN IS THE DATE OF THE FIRST NOTICE I GOT FROM FMC. AT TWO AND ONE HALF YEARS, I BELIEVE FMC HAS HAD MORE THAN ENOUGH TIME TO SOURCE SAFE AIRBAG TO REPLACE THESE DEFECTIVE ONES. PLEASE EXERT ALL THE INFLUENCE YOU HAVE AVAILABLE TO YOUR AGENCY TO EXPEDITE THE REPLACEMENT OF THESE AIRBAGS. THANK YOU.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALL AMERICAN FORD IN OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0405) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO ANOTHER LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..*BF..*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED SHEEHY FORD OF ASHLAND AT 804-242-0391 (LOCATED AT 11450 WASHINGTON HWY, ASHLAND, VA 23005) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW FORD (301 E 20TH ST, CHATTANOOGA, TN 37408, (423) 641-0438) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD BE IN STOCK DURING THE THIRD QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TAKATA AIR BAG RECALL NOTICE DATED NOV 2018 NEEDS REPLACING BUT I HAVE BE UNSUCCESSFUL THUS FAR. SPRINGFIELD FORD IS WHERE I SERVICE MY VEHICLE. THEY COMPLETED ONE RECALL ON MY GAS TANK AND STATED THEY'D CALL ME WHEN THE AIR BAG PART WAS RECEIVED. I CONTACTED THEM BY PHONE MANY TIMES BUT WAS TOLD THE PART ISN'T IN YET. I RESIDE IN THE (XXXX) ZIP CODE AND NEED ASSISTANCE PLEASE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I WAS MAKING A LEFT HAND TURN ONTO A MAIN ROAD ANOTHER DRIVER BROAD SIDE HIT ME ON THE DRIVER SIDE OF THE CAR SIDE AIRBAGS NEVER WENT OFF THAT I PAID FOR AND COULD OF SAVED MY INJURIES THEY WERE PART OF MY PURCHASE OF THE CAR TO SAVE ME MY CAR THE INSURANCE COMPANY HAS IT AS A TOTAL LOSS DOES NOT HELP ME NONE
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2010 Ford Edge has 271 Air Bags complaints on file. 8 crashes have been reported. Review the timeline above for detailed owner experiences.