2019 Ford Expedition UNKNOWN OR OTHER

Less than a week from purchase , I was on the freeway doing 70 MPH and the sunroof exploded on us for absolutely no reason. I had just dropped off my [XXX] son , Had he been in the vehicle with his [XXX] brother and this happened I would be pursuing a lawsuit ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I got an oil change 12/20/2025 and was told I have an oil leak coming from under the timing cover. An estimated expense of $4000 to repair. My vehicle is newer, 2019 and only has 77,000 miles on it. This issue shouldn’t be happening to a newer car.

At 60k miles the car started making noises when I start it. I took it in and they said it was the timing chain. Also my engine light keeps coming on and it says Emissions Error. I have purchased several Fords and I don’t plan on major repairs every 5 years. Especially the day it goes out of warranty. Apparently the timing chain is a big problem according to the repair company at around 5 years on these expeditions

During a recent visit on 6/6/2025 to the Ford dealership in Torrance for an oil change, I've informed the service staff of my concern for the diminishing coolant levels. Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of leaking. Today is June 30, 2025 and I've come to a local mechanic for a different concern of vehicle shaking and they found that the coolant was indeed leaking.

Cam Phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.

I don't know if there's issues with rearing was driving when we felt like another car had puh up forward an happen twice just several minutes apart felt like brakes were stuck while driving or like rear end was shifting weird I can still hear like a tapping somewhere in motor sent it to be fix where we bought it before warranty was expired but they really just screwed up my ac an couldn't fix because warranty expired had to fix it ourself out of pocket money all were asking is for dealers to send there recalls all to have it fixed I don't want to pay for a vehicle we can't trust in town or out of town plus we were at Dr appt in Odessa tx 11/3/2025 an we did notice something like with brakes like licking a little

Transmission had to be rebuilt due to known bushings problem with 10 speed expedition transmission. I had to pay over 5k

The rear door latch failed. It was 8 degrees, and the door latch would not latch shut after opening the rear door.

When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can’t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.

There is an open recall with no remedy since February 2, 2024. The remedy should already be available, so I'm filing a complaint of remedy not available in timely manner.

The center console cup holder collapsed. It was a driving distraction and could have resulted in injury. We now have a have an open hole in the center of our car.

When the vehicle has the auto start-stop activated it will randomly kill the engine entirely when you go to drive forward from an auto start-stop stop. You then need to put the vehicle in park and restart the engine. I've taken this into the dealership twice now for this issue, as the first time they tried to fix it with a new battery, which did not fix the issue. It's currently at Ford Service being inspected again. This is unsafe as drivers behind you would be expecting you to move forward when traffic signals allow, and after they see your rear brake lights go off when you try to accelerate.

In the past year, the horn has gone off several times when car was locked and no one in it. Recently the horn stopped working with the key fob when locking the car and then this past week the horn has completely stopped working. This has been a faulty horn from the beginning and after doing a bit of research I see that others have had the same issue. This can become a safety issue as I realized it when someone cut in front of me and the horn did not work.

The chrome interior trim on the center console (around the drink holder and shifter, as well as the smaller compartments) in the limited edition is defective and edges are lifting to the point that razor sharp edges are exposed and have cut open my hands, as well as the hands of my children. I asked them to replace it under my warranty and they declined. This part is defective and there are reports of others experiencing this online. The material used seems to be lifting and is not adhering properly. The part started lifting around 36,000 miles and continues to lift. The edge, again, is extremely sharp. WE have continually cut ourselves just reaching to grab a drink.

While driving down the road, my vehicle suddenly drops from a higher gear down to 2nd. When this happens, the RPMs jump very high and the engine revs very high. While this is happening, I have no control and I can't use the gas pedal and am losing speed. The vehicle seems to be stalling. There are two messages that flash on the screen. "Shift system fault" and "see Manual". Neither are in the manual. I have taken it to Ford and after a day, they said nothing is wrong and collect almost $200. I took it in before my 75,000-mile transmission warranty was out. They said they have never heard of such a problem. I have now research it have found many people with the same on expeditionforum.com. It happens on a daily basis now and it's my only car and my learner car for my 15 year old. It WILL cause an accident. I did finally get it on videa and will make another attempt with FORD next week.

The Sync 3 System (APIM module) is faulty. Causing phone to connect/disconnect constantly, radio controls are delayed for 30 sec pauses or greater, changing from radio to climate will superimpose both categories on top of one another. Navigation sometimes just loads and loads and never comes on. The steering wheel controls create an even longer delay. I went to my local Ford dealer and had a master reset done which did not change the issues and was told that one or both of the modules is not working right "Malfunctioning " Latest updates to both the Sync and Navigation were preformed after the factory reset with no improvement to the system. With new state laws requiring hands free phone usage having the phone connect/disconnect constantly poses a very large safety problem. Also not being able to rely on the system to preform basic functions in a reasonable period of time causes your eyes to leave the road unnecessarily while driving.

VEHICLE WAS PLACED IN PARK, SHUT OFF, AND EXITED. VEHICLE WAS PARKED ON A HILL. SEVERAL MINUTES LATER VEHICLE STARTED ROLLING DOWN A HILL; NARROWLY MISSING A YOUNG GIRL. VEHICLE CAME TO REST ON ITS OWN WITHOUT SUSTAINING DAMAGE. VEHICLE SHOULD NOT HAVE BEEN ABLE TO MOVE WHILE IN PARK AND SHUT OFF.

AT APPROXIMATELY 13K MILES BEGAN EXPERIENCING A STUTTERING OR UNSTEADY ACCELERATION THROUGH 3RD, 4TH, AND 5TH GEARS. DEALER PERFORMED A FACTORY RESET ON VEHICLE CPU AND ADVISED 2K MILES OF LEARNING WERE REQUIRED. NOW AT 19K MILES, UNSTEADY ACCELERATION THROUGH SAME GEARS IS ACCOMPANIED BY A VIBRATION AND GRUMBLING NOISE. THIS NOISE HAS BECOME STEADILY MORE PRONOUNCED AND THE UNSTEADY ACCELERATION IS WORSE.

TRAILER BRAKES DO NOT WORK BELOW 11 MPH. MANUAL STATES BRAKING FORCE IS REDUCED. TESTS BY OWNER AND DEALER ON 3 DIFFERENT TRAILERS AND AN EMULATOR SHOW THAT TRAILER BRAKES ARE EFFECTIVELY DISABLED BELOW 11 MPH. THIS IS A MASSIVE SAFETY ISSUE. WE NARROWLY AVOIDED AN ACCIDENT DRIVING DROWN A GRAVEL ROAD, COULD NOT STOP, TRAILER PUSHED US UNTIL TRAILER BRAKES WERE MANUALLY ENGAGED. FORD CORP STATED TO DEALERSHIP THAT THIS IS "NORMAL FOR THIS VEHICLE". SEE ATTACHED IMAGE.