84 complaints reported

1998 Ford Explorer Visibility

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
84
Crashes
0
Fires
1
Injuries
2

Complaint Timeline

Chronological view of owner reports

Nov 2007

BLEND DOOR MOTOR FAILED PERMITTING ONLY HOT AIR TO ENTER VEHICLE. *TR

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2007
Jan 2006

I PURCHASED MY 1998 FORD EXPLORER LIMITED FROM MY MOTHER IN JANUARY OF 2006 WITH 68000 MILES ON THE ODOMETER. IN FEBURARY I FIRST NOTICED VEHICLE WAS UNABLE TO DEFROST THE FRONT WINDSHIELD AND DEFOG THE VEHICLES WINDOWS. THE CAUSE OF THE PROBLEM WAS THE CLIMATE CONTROL WOULD SOMETIMES NOT BLOW WARM AIR. THIS WOULD ALSO RESULT IN A VERY COLD INTERIOR. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I FOUND MANY COMPLAINTS REGARDING THE 1996-1998 FORD EXPLORER AND A COMMON PROBLEM WITH THE CLIMATE CONTROL'S AIR BLENDING DOOR BREAKING, MAKING IT IMPOSSIBLE TO REGULATE HEAT AND COLD. THE VEHICLE WAS PARKED UNTIL I COULD DETERMINE IF THIS WAS IN FACT THE ISSUE I WAS HAVING. I HAD NO CHOICE BUT TO PARK THE VEHICLE UNTIL I WAS SURE I HAD NO NEED TO OPERATE THE CLIMATE CONTROL. I WAS INSTRUCTED HOW TO CHECK FOR A BROKEN BLEND DOOR AND INDEED FOUND MINE TO BE BROKEN. I TOOK THE VEHICLE TO A LOCAL FORD DEALER IN CARSON CITY NEVADA AND WAS TOLD THAT DESPITE THE FREQUENCY OF THIS PROBLEM IT WAS NOT A RECALL ISSUE AND WITHOUT A WARRANTY THE COST FOR REPAIR WAS $1100. I WAS ALSO INFORMED THE BROKEN PARTS WERE BEING REPLACED WITH PARTS CONSTRUCTED OF IMPROVED MATERIAL (NYLON) BECAUSE OF THEIR TENDENCY TO BREAK USING THE PREVIOUS MATERIAL (ABS PLASTIC). I FEEL FORD IS WELL AWARE OF THIS HAZARDOUS PROBLEM BUT BECAUSE OF THE COST, WON'T ISSUE A RECALL OR EVEN A TECHNICAL SERVICE BULLETIN. INSTEAD THE LEAVE THE CONSUMER TO COUGH UP THE LABOR AND PARTS COST TO REPAIR SOMETHING THAT SHOULD BE THE RESPONSIBILITY OF A REPUTABLE AUTOMOBILE MANUFACTURER. *JB

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2006
Oct 2005

1998 FORD EXPLORER, PLENUM DOOR FAILURE, RESULTING IN NO HEAT. CANNOT DEFROST WINDOWS CAUSING SAFETY HAZARD. AFTER MUCH RESEARCH, COMMON PROBLEM WITH FORD EXPLORERS. SHOULD BE A FACTORY DEFECT. GARAGE WANTS $1000 TO FIX. *JB

Type: Vehicle, Vehicle: 1998 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Sep 2005
Sep 2005

TEMPERATURE CONTROL SYSTEM LOCKED IN COLD AC MODE. SYSTEM WILL ONLY BLOW COLD AIR DUE TO A BROKEN AIR BLEND DOOR. DRIVER CAN NOT DEFROST WINDSHIELD WITH COLD AIR CONDITIONED DEFROST. I BELIEVE THIS IS A SAFETY ISSUE FOR THE DRIVER. THE PROBLEM HAS NOT BEEN FIXED BECAUSE THE COST WILL BE $1200.*JB

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2005
Sep 2005

REAR WIPER MOTOR HAS BEEN REPLACED TWICE BY DEALER UNDER WARRANTY. THIS IS KNOWN FAULTY DESIGN. WIPER JAMS AND HAS TO BE PHYSICALLY ROCKED TO UNJAM. PROBLEM IS YOU COULD BE DRIVING IN RAINSTORM & COULD NOT USE WIPER AT THAT CRITICAL TIME. THIS VEHICLE IS PAST WARRANTY NOW.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Oct 1998
May 2005

THE BLEND DOOR , PLENUM, THAT CONTROLS THE TEMPATURE OF THE AIR COMING INTO THE CABIN IS BROKEN IN THE SAME PLACE THAT MANY OTHERS HAVE EXPERIENCED. THIS WILL NOT ALLOW HEATED AIR TO COME FROM THE DEFROSTER VENTS RESULTING IN A SAFETY ISSUE.FAILURE DATE GIVEN IS APPROXIMATE.

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2005
Dec 2004

HEATER BLEND DOOR BROKEN, FORD IS AWARE OF IT IN 1995 TO ABOUT 1999-2000 FORD EXPLORERS, WITH BLEND DOOR BROKEN THERE IS NOT A PROPER FLOW OF HEAT TO THE WINDSHIELD, AND THE COST FROM FORD IS $1000.00 DOLLARS TO REPLACE, AND THEY STATE THERE IS NO RECALL OR WARRANTY. *LA

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2002
Sep 2004

WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS WOULD COME ON AND OFF ON THEIR ON. THIS PROBLEM WAS INTERMITTENT, AND CONSUMER WAS AWARE OF THE PROBLEM. *AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2004
May 2004

ONE MONTH AFTER GETTING MY 1998 FORD EXPLORER IN OCTOBER 1998 THE REAR WIPER MOTOR FAILED AND WAS REPLACED UNDER WARRANTY. THE DEALER SAID THAT THEY WERE HAVING PROBLEMS WITH THE WIPER ON ALL EXPLORERS. IN JULY 2001 THE REAR WIPER MOTER AGAIN FAILED AND WAS AGAIN REPLACED UNDER WARRANTY. AGAIN THE DEALER SAID THAT THIS WAS A CONTINUING PROBLEM WITH THE EXPLORERS. ON MAY 13, 2004 THE REAR WIPER MOTOR HAS AGAIN FAILED. NOW THE DEALER WANTS $320 TO REPLACE THE MOTOR ASSEMBLY. THIS TIME THERE WAS NO ACKNOWLEDGEMENT THAT THIS HAS BEEN A CONTINUING PROBLEM WITH THE EXPLORER. WITHOUT THE REAR WINDOW WIPER BEING OPPERABLE IT IS IMPOSSIBLE TO SEE OUT OF THE REAR WINDOW DURING RAIN STORMS OR WHEN THE ROAD IS WET AND DIRT SPLASHES UP ONTO THE WINDOW. THIS CREATES A HAZARD THAT FORD SHOULD ADDRESS AS SOON AS POSSIBLE.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2004
Apr 2004

DEFECTIVE TIRES, HOOD LATCH, SEAT LATCH, CRUISE CONTROL, REAR WINDOW WIPER, ETC... *PH THE CONSUMER STATED THE HOOD LATCH , SEAT RECLINER, CRUISE CONTROL AND TIRES WERE ALL RECALLED. THE REAR WINDSHIELD WIPER AND PASSENGER POWER WINDOW WERE INOPERATIVE. *JB

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Apr 2004

BLEND DOOR BROKEN ON 98 FORD EXPLORER. THIS CAUSED THE HEATING AND COOLING IN THE ENGINE TO BE STUCK IN THE "COLD" POSITION THROUGHOUT WINTER. WHILE DRIVING IN WINTER, I HAD TO LOOK OUT THE FREEZING COLD WINDOW TO DRIVE BECAUSE THE DEFROSTER IN MY WINDSHEILD WOULD NOT HEAT THE WINDOW.

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2003
Jan 2004

BACK IN MAY 2002 MY DRIVERS DOOR LOCK STUCK IN THE LOCKED POSITION IT HAS POWER LOCKS AND I COULD NOT GET IT UNLOCKED UNLESS I PULLED THE LOCK BUTTON UP WHILE I PRESSED THE POWER LOCK AND UNLOCK SWITCH OPEN AN CLOSE A MULTIPLE AMOUNT OF TIMES.I BROUGHT IT TO A FORD DEALER AND HAD IT FIXED,IT COST ME $219.35 NIT WAS THE DOOR LOCK ACTUATOR THAT NEEDED TO BE REPLACED,IT HAS BEEN 1 YEAR ALMOST TO THE DAY AND IT FAILED AGAIN. I THINK IS A BIG SAFTEY PROBLEM BECAUSE IF THERE IS A FIRE OR THERE IS AN ACCIDENT AND THE AUTOMOBILE ENDS UP IN A LAKE OR RIVER THE DOOR LOCK CAN GET STUCK LOCKED AND A PERSON COULD GET STUCK IN THE AUTOMOBILE.

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2002
Oct 2003

REAR WINDOW WIPER NOT WORKING WHEN RAINING. *LA THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THERE'S NOTHING THEY CAN DO. *PH *JB

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Aug 2003

BROKEN BLEND DOOR IN 1998 FORD EXPLORER, A/C ONLY RUNS ON HIGH AND HEAT ONLY RUNS ON HIGH, COMMON PROBLEM ON NUMEROUS EXPLORERS FROM 1995 TO 1999-2000. FORD EITHER STATES THEY HAVE NEVER HEARD OF IT, OR ITS NOT A BIG DEAL BUT EITHER WAY WILL NOT COVER THE 800.00 TO 1,000.00 COST TO REPAIR THE BROKEN DOOR UNIT.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2001
Apr 2003

THE FRONT WINDSHIELD DETACHED FROM THE ADHESIVE. THE DEALER/MANUFACTURER HAD BEEN NOTIFIED AND REFUSED TO REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. MR SCC *JB

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Feb 2003

WHILE TRAVELLING AT 75 MPH ON I-10, THE PASSENGER SIDE FRONT DOOR WINDOW SPONTANEOUSLY SHATTERED AND DISINTEGRATED.

Type: Vehicle, Vehicle: 1998 FORD EXPLORER SPORT, Manufacturer: Ford Motor Company
Incident: Feb 2003
Aug 2002

FRONT WINDSHIELD FRAME IS CORRODED FROM INSIDE OUT, AND IT COULD CAUSE CONSUMER TO HAVE VISIBILITY PROBLEMS. DEALER NOTIFIED.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2002
Jul 2002 Injury

MY CLIENT SUFFERED 3RD AND 4TH DEGREE BURNS OF RIGHT FOREFOOT AND TOES FROM EXTREME HEAT EMITTED BY VEHICLE'S MANUALLY CONTROLLED HEATER. THE HEATER VENT IS JUST INCHES ABOVE THE GAS PEDAL, DIRECTED AT DRIVER'S FOOT. BURN VICTIM REQUIRED SKIN GRAFTS, THEN 3 TOES AMPUTATED. OVER $400,000 IN MEDICAL BILLS AND TREATMENT. HEATER TESTED AT 180 DEGREES OVER THE GAS PEDAL. CLIENT'S FEET WERE NUMB DUE TO DIABETES, AND DIDN'T FEEL EXTREME HEAT WHILE DRIVING CAR ON HIGHWAY FOR 25 MILES OVER, 1/2 HOUR WITH HEATER ON. FORD SAYS "NO DEFECT" - OTHER EXPLORERS WITH SAME TEMP READINGS. *AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 1999
Jun 2002

THIS PROBLEM STARTED OUT AS AN INCONVENIENCE BUT HAS GROWN TO BE A SAFETY ISSUE AS THE DEFROSTERS FAIL TO FUNCTION. I HAVE NO CONTROL OVER THE HEAT/AC AND WHEN THE WINDOWS ARE HIT WITH WATER BELOW FREEZING I HAVE A SAFETY PROBLEM. AT TIMES FOG AND MOISTURE CANNOT BE REMOVED FROM THE WINDOW W/O PULLING OFER TO WIPE IT. THE DEALER SAYS THAT IT IS A $1000 REPAIR AND TSB'S SAY IT IS A KNOWN ISSUE. PLEASE ADVISE.

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2002
Jun 2002 Fire Injury

WHILE DRIVING CONSUMER NOTICE FLAMES COMING FROM REAR WINDOW, CONSUMER TOOK VEHICLE TO DEALER, THE DELAER STATED CONNECTION TO REAR DEFROSTER UNIT CAUGHT ON FIRE. *AK. DELAER STATED IT WAS A SHORT IN THE CIRCUIT.*SLC

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2002
May 2002

BLEND DOOR IN THE VENTILATION SYSTEM DOES NOT OPERATE. LEADS TO EXCESSIVE HEAT IN THE SUMMER AND SIGNIFICANT DIFFICULTY DEFROSTING THE WINDSHIELD IN THE WINTER. THIS IS A KNOWN PROBLEM TO FORD. THEY HAVE BEGUN TO REPLACE THE ORIGINAL PLASTIC BLEND DOORS WITH NYLON BLEND DOORS.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2001
Apr 2002

WHILE DRIVING SIDE DRIVER MIRROR FELL COMPLETEY OFF THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Mar 2002

WHILE OPENING MANUAL TAILGATE WINDOW RIGHT HINGE DETACHED AND HIT CONSUMER ON THE HEAD.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2002
Feb 2002

CONSUMER WAS UNABLE TO DEFROST VEHICLE BECAUSE OF AIR TEMPERTURE COMING OUT OF DEFROGGER. CONTACTED DEALER. THEY SAD THIS WAS A RESULT OF BLEND DOOR CASE BEING BROKEN.*AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2001
Jan 2002

WHILE VEHICLE WAS PARKED TAILGATE WINDOW BLEWOUT. DEALER REPLACED IT UNDER WARRANTY. ON 30.JAN.2002. WHILE VEHICLE WAS PARKED TAILGATE WINDOW BLEWOUT AGAIN. *AK

Type: Vehicle, Vehicle: 1998 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 1998

Trend Over Time

Complaints by year

Quick Summary

The 1998 Ford Explorer has 84 Visibility complaints on file. Review the timeline above for detailed owner experiences.