2000 Ford Explorer VEHICLE SPEED CONTROL

I RECEIVED NOTIFICATION FROM FORD ON A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) IN AUGUST OF 2007. I BROUGHT THE VEHICLE TO ARRINGTON AND BLOUNT (PLACE OF PURCHASE) TO ADDRESS THE RECALL IN EARLY NOVEMBER. THE SWITCH WAS REMOVED FROM THE VEHICLE, THE WIRE TO THE SWITCH WAS TIED TO FIXTURE AND I WAS TOLD TO CALL THE DEALER TO FIND OUT WHEN THE PART WILL BE AVAILABLE FOR THE RECALL... IT HAS BEEN ALMOST 5 MONTHS AND SEVERAL CALLS TO 770-963-1831, ALWAYS SPEAKING TO THE SERVICE DEPT AND STILL NO PART... THE REASON FOR THIS NOTE IS LAST WEEK I CALLED ON MONDAY 3/17/08 AND I WAS TOLD SOME PARTS HAVE ARRIVED AND I SHOULD GET THERE ON TUESDAY MORNING 3/18/08 - WHICH I DID...ONLY TO FIND OUT STILL NO AVAILABLE PART... KARIM ABDULLAH. *TR

2000 FORD EXPLORER WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED HER RECALL IN SEPTEMBER 2007. SHE STATES THAT THE DEALER DISABLED THE CRUISE CONTROL. DEALER KEEPS TELLING HER THE PARTS ARE NOT AVAILABLE. *KB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. HE WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2008 AND WOULD BE NOTIFIED WHEN THE PARTS WOULD ARRIVE. HE CALLED THE DEALER IN MARCH AND HAD THE CRUISE CONTROL SWITCH DISCONNECTED. THE CONTACT WAS INFORMED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 78,000.

SPEED CONTROL DIS-ENGAGED BY PACIFIC FORD, LONG BEACH CA, ON 09/26/07, DUE TO FORD RECALL LETTER AUG 2007. TO DATE (03/03/08), THE 05S28 RECALL HAS NOT BEEN REPLACED. ACCORDING TO THE DEALERSHIP FORD HAS NOT FILLED THE REPLACE PARTS. I HAVE WAITED AN EXCESS OF 7 MONTHS TO HAVE THIS PART REPLACED. THIS IS UNACCEPTABLE. FORD NEEDS BE BETTER PREPARED AND TIMELY ACTION MUST OCCUR. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000) IN AUGUST OF 2007. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL BECAUSE THE PARTS WERE UNAVAILABLE HOWEVER THEY DID NOT KNOW THE PARTS WOULD BE AVAILABLE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 140,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 03-04-08 *BF

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SINCE THEN, HE WAS INFORMED THREE TIMES THAT THE PART FOR THE RECALL REPAIR WOULD BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 110,000. UPDATED 03-18-08 *BF

2000 FORD EXPLORER WITH SPEED SENSOR RECALL. CONSUMER STATES THAT THE DEALER KEEPS TELLING HIM THAT THE PART IS NOT AVAILABLE. HE WOULD LIKE TO KNOW IF THE PART COULD BE DIRECTLY DELIVERED TO HIM AND HE WILL PUT IT ON HIMSELF. *KB

IT IS COMPLETELY UNACCEPTABLE THAT FORD ISSUED A RECALL IN AUGUST 2007 AND THE REPLACEMENT PART IS STILL NOT AVAILABLE AS OF TODAY 2/18/08. I WAS TOLD BY THE DEALERSHIP THAT FORD IS TELLING THEM TO TELL OWNERS TO CHECK BACK AT THE END OF APRIL 2008 FOR THE SPEED CONTROL DEACTIVATION SWITCH. I'VE BEEN CHECKING SINCE SEPT. 2007 WHEN THEY TOLD ME TO CHECK BACK AT THE END OF JAN. 2008. THIS IS RIDICULOUS! *TR

THIS IS IN REGARD TO A RECALL # 05S28 BY FORD MOTOR CO. - SPEED CONTROL DEACTIVATION SWITCH, RISK OF UNDERHOOD FIRE (2000 FORD EXPLORER XLT ). ON SEP.19,2007 THE DEALER DISCONNECTED THE SWITCH AND INFORMED ME THAT THE NEW HARNESS WILL BE INSTALLED SOON, WHEN PARTS ARRIVE. IT'S BEEN OVER FOUR MONTHS, THE REPAIR HAS NOT BEEN COMPLETED AND NOW THE DEALER IS TELLING ME THAT MAYBE IN JUNE 2008. MY COMPLAINT IS THAT MORE THAN REASONABLE PERIOD OF TIME HAS PASSED FOR A SIMPLE REPAIR LIKE THIS. FORD IS NOT FOLLOWING THROUGH WITH THE COMPLETION WITH THE RECALL. THE LACK OF SPEED CONTROL IS VERY INCONVENIENT FOR ME DURING MY FREQUENT FREEWAY TRIPS. THE DEALER OFFERED ME RECONNECTING THE SWITCH IF I SIGNED THE WAIVER OF LIABILITY. I?M NOT GOING TO SIGN SUCH A WAIVER BUT I WILL RECONNECT THE FAULTY SWITCH AND IN CASE OF FIRE I WILL TAKE A LEGAL ACTION AGAINST FORD FOR DAMAGES. I'M ALSO SENDING A SIMILAR LETTER TO THE DEALERSHIP AND FORD CUSTOMER SERVICE. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED RECALL LETTER NUMBER 05S28 IN AUGUST OF 2007. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE, BUT INFORMED THE CONTACT THAT THEY WOULD SEND A POST CARD ONCE IT ARRIVED. SHE STATED THAT SHE PURCHASED HER VEHICLE TO USE THE CRUISE CONTROL FEATURE AND THE WAIT FOR THE REPAIR HAS EXCEEDED A REASONABLE LENGTH OF TIME. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 112,000.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SHE NOTIFIED FORD AND THEY DISCONNECTED THE SWITCH. SHE NOTIFIED FORD AGAIN IN DECEMBER OF 2007 AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 74,889.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER AND MANUFACTURER WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. AS OF DECEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,000. UPDATED 01/17/08 *BF UPDATED 01/17/08 *TR

RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE! *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH AND INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. HE CALLED THE DEALER AGAIN IN DECEMBER AND THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAS FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 73,000.

FORD EXPLORER RECALL 05S28 HAS NOT BEEN COMPLETED ON MY VEHICLE IN A TIMELY MANNER. I CALLED THE DEALERSHIP ON 9/6/2007 AND THEY SAID THEY WOULD CALL BACK WHEN THE SERVICE PARTS WERE AVAILABLE TO PERFORM SERVICE. I STILL HAVE NOT RECEIVED A CALL. *TR

2000 FORD EXPLORER EDDIE BAUER EDITION, UNDER THE HOOD FIRE, AFTER BEING PARK IN THE DRIVEWAY NOT RUNNING FOR APPROXIMATELY 30-45 MINUTES. *TR

I RECEIVED THE ORIGINAL RECALL NOTICE IN AUGUST 2007. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT THE PART REQUIRED WAS ON ORDER WITH AN ANTICIPATED ARRIVAL DATE OF LATE OCTOBER 2007. I THEN RECEIVED A POSTCARD TELLING ME I COULD HAVE A "TEMPORARY" FIX OF HAVING MY CRUISE CONTROL COMPLETELY DISABLED. AS OF THIS DATE, I AM NOW BEING TOLD THAT THE PART MAY NOT BE AVAILABLE UNTIL JANUARY 2008. I HAVE A LENGTHY COMMUTE, I PAID FOR AND DO USE MY CRUISE CONTROL FEATURE. I DON'T THINK 6 MONTHS IS "TEMPORARY" AND WOULD LIKE MY VEHICLE PROPERLY FIXED IN A REASONABLE TIME. SIX MONTHS IS NOT REASONABLE FOR A SAFETY RECALL. *TR

2000 FORD EXPLORER WITH A RECALL FOR SPEED CONTROL. CONSUMER WAS TOLD HE WOULD HAVE TO WAIT UP TO THREE MONTHS FOR THE PROBLEM TO BE FIXED DUE TO THE PARTS BEING ON BACK ORDER. *KB

HAD WRECK. DID HAVE CRUISE CONTROL ON AT THE TIME. CAR WOULD NOT SLOW DOWN THROUGH INTERSECTION. PROCEEDING TO HIT NEW HONDA WHICH HAD ONLY BEEN PURCHASED 2 WEEKS. THE HONDA HAD 7,000.00 DOLLARS IN DAMAGE .LUCKILY I HAD INSURANCE TO COVER IT. MY FORD EXPLORER WAS TOTALED!!!! ABOUT TWO DAYS LATER WE RECEIVED A LETTER IN THE MAIL,STATING THERE WAS A PROBLEM WITH THE CRUISE CONTROL. THE EXPLORER HAD A 1000.00 DEDUCTIBLE. AND SAFEWAY INSURANCE CAME AND GOT THE SUV. OH I DID INCLUDED THE RECALL LETTER IN TRUCK! AND THE INSURANCE COMPANY HAS A COPY ALSO. PLUS I HAD TO PURCHASE ANOTHER VEHICLE WHICH I COULD NOT AFFORD! SINCE I AM ON DISABILITY AND EVERYTHING IT IS HARD TO MAKE PAYMENTS. I WAS LETTING EVERYONE KNOW THEY REALLY NEED TO GET THE SPEED CONTROL FIXED ASAP! I AM NOT SURE OF THE EXACT DATE OF THE ACCIDENT IT MIGHT HAVE BEEN THE FIRST PART OF JULY. *JB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE DEALER EVERY MONTH SINCE RECEIVING THE NOTICE AND THE PARTS ARE STILL UNAVAILABLE. THE DEALER INFORMED HIM IN SEPTEMBER THAT THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY STILL HAD NOT ARRIVED. THE FORD RECALL NUMBER WAS 05S28. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 103,000. UPDATED 03-05-08 *BF

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THERE ARE NO PARTS AVAILABLE AND HE MUST MAKE TWO TRIPS TO THE DEALER; ONE TRIP TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED AND THE SECOND TRIP TO HAVE IT REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12/12/07

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE CONTACT HAD THE VEHICLE CONTROL SWITCH DEACTIVATED. HE IS HANDICAPPED AND WAS CONCERNED ABOUT THE VEHICLE CATCHING FIRE AND WOULD LIKE THE REPAIR TO BE MADE IMMEDIATELY. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, PURCHASE DATE, ENGINE SIZE, CURRENT MILEAGE, AND DEALER INFORMATION WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER . THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE DOES NOT WANT FORD TO DISCONNECT THE SPEED CONTROL SWITCH. THE DEALER ADVISED HIM ON THREE OCCASIONS THAT THE PARTS WOULD BE UNAVAILABLE UNTIL AFTER CHRISTMAS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 137,000. UPDATED 12-12-07. *KB UPDATED*JB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT FORD DOES NOT HAVE THE PARTS TO REPAIR HIS VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 84,635.

MY IAC VALVE SUDDENLY FAILED THIS MORNING. I UNDERSTAND OTHER FORD OWNERS HAVE REPORTED THE SAME PROBLEM. MINE IS A 2000 EXPLORER. PACIFIC FORD IS CHARGING ME OVER $300 TO REPLACE IT, AND WHAT I HAVE BEEN READING FROM OTHER FORD OWNERS, THEY THOUGHT $200 WAS ROBBERY... COULD THIS FAILURE BE PART OF A CURRENT SHARED CONCERN? FORTUNATELY, I HAD NO PASSENGERS AND NOTHING IN TOW. I OFTEN TOW A BOAT WITH THIS VEHICLE . MILEAGE APPROXIMATELY 70,000. *AK