1,284 complaints reported

2002 Ford Explorer Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1,284
Crashes
21
Fires
2
Injuries
9

Complaint Timeline

Chronological view of owner reports

Jun 2002

WHILE TRAVELING 55 - 65 MPH A HIGH PITCHED WHINNING NOISE WOULD DEVELOP IN THE REAR PORTION OF THE VEHICLE. THE NOISE WOULD SUBSIDE AS THE PEDAL WAS RELEASED. HOWEVER THE NOISE WOULD INCREASE AS THE GAS PEDAL WAS SLIGHTLY PRESSED TO ADVANCE SPEED. TOOK TO DEALER ON 6/11/02. MECHANIC CLAIMS TO KNOW WHAT IS CAUSING NOISE. TRUCK IS SITTING UP ON RACK APART AND THE TOOL TO REMOVE AXLES IS ON NATIONAL BACKORDER. NEEDLESS TO SAY THE LOANER VEHICLE I AM CURRENTLY USING HAS THE SAME SOUND, BUT IS NOT AS SEVERE AT THE MOMENT. I FEEL THIS MAY BE A DESIGN PROBLEM THAT MAY NOT BE FIXED AS EASILLY AS HOPED.*AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Nov 2002
Jun 2002

SEVERE VIBRATION. *AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2002
May 2002

CONSUMER HEARS CLICKING NOISE IN TRANSMISSION. ALSO, VEHICLE JERKS. *AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2002
Mar 2002

2002 FORD EXPLORER 4 DOOR V6 AUTOMATIC TRANSMISSION 4 WHEEL DRIVE. I START MY FORD EXPLORER AND PLACE IT EITHER IN "REVERSE" OR "DRIVE" AND THERE IS A 10 TO 15 GAP OF THE VEHICLE NOT ENGAGING IN EITHER GEAR. VEHICLE JUST DRIFTS AND THEN ENGAGES AFTER A PERIOD OF 10 TO15 SECONDS. I CALLED THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY INFORMED ME IT WAS NORMAL. I TOLD THEM I NEVER DROVE A VEHICLE THAT EVER HAD THIS PROBLEM. I BELIEVE IT MAY BE A SAFETY ISSUE ESPECIALLY WHEN PARKED ON A HILL OR YOU THINK YOU MIGHT HAVE ACCIDENTLY PLACED IT IN NEUTRAL.*AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Nov 2001 Crash

VEHICLE WAS IN AN ACCIDENT. WHILE DRIVING GEARS WOULD BECOME STUCK WHEN CHANGING FROM PARK TO REVERSE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Nov 2001

VEHICLE STALLS MOSTLY WHEN SHIFTING FROM 3RD TO 2ND GEAR. VEHICLE HAS STALLED AT LEAST 20 TIMES, TAKEN TO DEALER 8 TIMES. DEALER COULD NOT REMEDY, FORD WAS BUYING VEHICLE BACK.*AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER SPORT TRAC, Manufacturer: Ford Motor Company
Incident: Oct 2001
Nov 2001

WHILE DRIVING GEARS GET STUCK AND THEY ARE VERY HARD TO CHANGE. HOWEVER, VEHICLE HAS BEEN IN AN ACCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Aug 2001

DURING GEAR TRANSITION VERY ROUGH, FEEL AND HEAR CLUNK NOISE.

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Jun 2001

VEHICLE DOESN'T HAVE A TRANSMISSION FLUID INDICATOR SLOT. EVEN IN THE OWNERS MANUAL IT DOESN'T HAVE A CHECK TO SHOW WHERE IT WOULD BE LOCATED. CONSUMER WENT TO THE DEALER FOR ASSISTANCE, AND THEY WERE UNABLE TO LOCATE IT. CONSUMER IS UNABLE TO CHECK TRANSMISSION FLUID IF NEEDED. CONSUMER CAN'T GET A RESPONSE FROM FORD.*AK

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2001

Trend Over Time

Complaints by year

Quick Summary

The 2002 Ford Explorer has 1,284 Power Train complaints on file. 21 crashes have been reported. Review the timeline above for detailed owner experiences.