1,284 complaints reported

2002 Ford Explorer Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1,284
Crashes
21
Fires
2
Injuries
9

Complaint Timeline

Chronological view of owner reports

Sep 2008

CHANGING GEARS (PARK TO DRIVE) IN ORDER TO DRIVE CAR. GEAR SHIFT LEVER CAME OFF CAR. HAVE FOUND OTHER COMPLAINTS ON THIS MODEL ON WEB WHERE GEAR SHIFT LEVER FALLS OFF STEERING COLUMN. WHAT CAR HAS A GEAR SHIFT LEVER THAT FALLS OFF???? *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008
Sep 2008

TRANSMISSION FAILURE ON HIGHWAY, IN A CONSTRUCTION ZONE, ALMOST RESULTING IN AN ACCIDENT. THIS IS A KNOWN PROBLEM W/ 2002 EXPLORERS. ASK ANY TRANSMISSION SHOP. ALSO CHECK OUT CARCOMPLAINTS.COM - IT IS THEIR #1 WORST VEHICLE. I COUNTED 10 TECHNICAL SERVICE BULLETINS ON THIS TRANSMISSION, BUT NO RECALL !?! *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2007
Aug 2008

STUCK IN 4X4 MODE AND CANNOT TURN. ALMOST CAUSED AN ACCIDENT. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008
Aug 2008

BOUGHT MY 02 SPORT TRAC IN 04. IT HAD TRANSMISSION FLUID LEAK REPAIRED BY ORIGINAL OWNER AT (20,000 MILES) IN 03. IN 05, AT 55,000 MILES, TRANSMISSION FLUID LEAKING IN ORIGINAL LOCATION PLUS ANOTHER. REPAIRED BY FORD AND I WAS ALLOWED A PO5 PAYMENT PROGRAM. AFTER 15,000 MILES FROM THIS REPAIR, TRANSMISSION FLUID AGAIN LEAKING. TORQUE CONVERTER REPLACED, ALONG WITH REPAIR TO SEALS. FORD DISTRICT MANAGER REFUSED TELEPHONE CONTACT TO DISCUSS. FORD REFUSED ACCEPTING RESPONSIBILITY, INCLUDING FINANCIAL ASSISTANCE. TRANSMISSION ON THIS TRAC NOW HAS BEEN PULLED THREE TIMES AFTER FOUR FLUID LEAKS. I AM STILL MAKING PAYMENTS ON LAST REPAIR. LOCAL FORD DEALER, UPSET WITH MY AGITATION, INFORMED ME THAT AT NOW 70,000 MILES, I SHOULD EXPECT THE NEED FOR REPAIRS! HA! *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER SPORT TRAC, Manufacturer: Ford Motor Company
Incident: Mar 2008
Aug 2008

DRIVING ON HIGHWAY 60MPH - CAR BEGAN TO SHIFT RANDOMLY AND THAN WOULD NOT SHIFT AT ALL (AUTOMATIC TRANSMISSION) - HAD TO COAST ACROSS SEVERAL LANES OF TRAFFIC AND TRY TO PULL OUT OF DANGER. TRANSMISSION WAS REPLACED FOR THE COST OF 3,400.00. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Aug 2008

I HAVE A 2002 FORD EXPLORER LIMITED THAT HAD AN AUTOMATIC TRANSMISSION FAILURE AT 51,000 MILES. THE TRANSMISSION IS SEALED AND DOES NOT HAVE A DIPSTICK TO CHECK FLUID LEVELS, THEREFORE MAKING IT NON-SERVICEABLE BY THE OWNER. THIS TRANSMISSION APPEARS TO HAVE AN INHERENT DESIGN FLAW RESULTING IN PREMATURE FAILURE. THE CHECK TRANSMISSION LIGHT APPEARED ON THE DASH AND THE TRANSMISSION STARTED SLIPPING WHEN ATTEMPTING TO CHANGE GEARS WHILE DRIVING. THIS CREATED A HAZARDOUS CONDITION BECAUSE THE TRANSMISSION WOULD SLIP OUT OF GEAR WHILE DRIVING CAUSING THE ENGINE TO REV EXTREMELY HIGH. THE TRANSMISSION HAD TO BE REPLACED BY A LOCAL FORD DEALER AT A COST OF OVER $3,500. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2008
Aug 2008

OVERDRIVE LIGHT BLINKING ON 2002 FORD EXPLORER XLT. THEN SERVICE ENGINE LIGHT CAME ON. WENT TO MECHANIC WHO SAID TRANSMISSION DIED. THIS SHOULD NOT HAPPEN TO A CAR WITH LESS THAN 80K MILES. FORD NEEDS TO FESS UP AND ISSUE A RECALL. THIS IS HAPPENING TO TOO MANY PEOPLE. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2008
Aug 2008 Crash

I HAVE A 2002 FORD EXPLORER WITH JUST UNDER 78,000 MILES. I WAS DRIVING HOME FROM WORK AND THE AUTOMATIC TRANSMISSION WENT OUT WITH NO WARNING AT ALL. CAUSING THE TRUCK TO SHAKE AND SLOW DOWN VERY FAST. IN THE RESULT OF THAT. I JUMPED AND HIT THE CURB AND POPPED ON TIRE. I COULD HAVE DIED OR MY KIDS. IF I HAD BEEN ON THE INTERSTATE OR HIGHWAY. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2008
Aug 2008

I HAVE A 2002 FORD EXPLORER XLT WITH APPROXIMATELY 98,700 MILES ON IT. WHILE DRIVING DOWN THE ROAD THERE IS A WHINING NOISE COMING FROM THE REAR END. WHEN I TOOK IT TO A FORD DEALER IN MCCONNELLSBURG PA I WAS INFORMED THAT THE REAR END WAS FAILING, AS WELL AS THE FRONT BEARINGS OF THE SUV WERE FAILING. THE BEARINGS HAD PREVIOUSLY BEEN REPLACED 2 YEARS AGO. I WAS ALSO ADVISED BY THE DEALERSHIP THAT FORD MOTOR CO, KNOWS ABOUT THE PROBLEM WITH THE REAR DRIVE TRAIN AND ALL ITS COMPONENTS, AS THEY HAVE PUBLISHED SEVERAL SERVICE ADVISORY ON IT. FORD MOTOR CO, HOWEVER WILL NOT RECALL THE VEHICLE(S) TO FIX THE PROBLEM WHICH CAN COST THE CONSUMER OUT OF POCKET ANYWHERE FORM $1,200 TO $1,800. FORD MOTOR CO, DOES NOT FEEL THAT THIS IS AN ISSUE AND REFUSES TO ADDRESS IT AS SUCH. I GUESS THEY WILL WAIT UNTIL PEOPLE START DYING FROM ACCIDENTS THAT THEY KNOW CAN HAPPEN. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2008
Aug 2008 Crash Injury

1.NOTHING LEADING UP TO. 2. 2002 FORD EXPLORER TRANSMISSION FAILED ON HIGHWAY CAUSING THE VEHICLE TO VIBRATE HORRIBLY CAUSING US TO GO OFF THE ROAD INTO A DITCH. 3.TRANSMISSION NEEDS REPLACED ON VEHICLE ESTIMATE OF $2800 ON A 2002 MODEL YEAR. I COME TO FIND OUT THIS HAS HAPPEN TO MANY I.E. THOUSANDS 2002 FORD EXPLORERS OWNERS AND NOTHING IS BEING DONE? FORD MOTOR COMPANY BASICALLY TOLD ME TOO BAD AND THEY WONDER WHY THEY ARE HAVING DIFFICULTY. A FORD SERVICE MECHANIC TOLD ME THAT FORD KNOWS THIS TRANSMISSION WAS NOT BUILT PROPERLY AND SOLD IT TO THIS PUBLIC ANYWAY. IF THERE HAS EVER NEEDED TO BE A RECALL THIS IS IT AFTER READING ABOUT ALL THE SEE INCIDENTS HAPPENING TO OTHERS WHILE DRIVING THIS VEHICLE. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2008
Aug 2008

THE TRANSMISSION ON MY 2002 FORD EXPLORER HAD TO BE REPLACED AFTER APPROXIMATELY 69,000 MILES. FORD HAS REFUSED TO PROVIDE ME WITH ANY COMPENSATION. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2008
Aug 2008

CHECK TRANSMISSION MESSAGED APPEARED AND OD OFF LIGHT STARTED BLINKING. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2008
Aug 2008

I BOUGHT MY 2002 EXPLORER WITH 80,000 MILES ON IT FROM A RESPECTED LOCAL FORD DEALER. 20,000 MILES LATER, MY O/D LIGHT WON'T GO OFF AND MY GEARS WON'T ENGAGE PROPERLY. THIS HAPPENS FOR 2 DAYS BEFORE I SPUTTER INTO A DEALERSHIP FOR SERVICE. I'M NOW BEING TOLD THAT I NEED TO REPLACE THE WHOLE TRANSMISSION AT A COST OF $2,500. THE KELLEY BLUE BOOK TRADE-IN VALUE IS ONLY $2,100 AND I STILL OWE $4,000! I FEEL DUPED AND SCAMMED BY FORD: A COMPANY MY FATHER HAS WORKED FOR 34 YEARS. FORD INSISTS THERE'S NOTHING THEY CAN DO ABOUT THIS COST. MY QUESTION IS: WHY HASN'T THERE BEEN A RECALL WHEN I'VE FOUND HUNDREDS OF COMPLAINTS FILED ABOUT THE VERY SAME PROBLEM I'M HAVING? WHY AM I JUST SUPPOSED TO EAT THIS COST WHEN IT'S AN OBVIOUS MANUFACTURER'S DEFECT?! HELP!!! *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Aug 2008

2002 FORD EXPLORER WITH 73K STARTED WITH O/D LIGHT BLINKING AND THE CHECK TRANSMISSION MESSAGE. TOOK TO DEALER AND HAD TO HAVE TRANSMISSION REPLACED. TRUCK HAS BEEN DRIVEN BY MY WIFE TO CART MY DAUGHTER AROUND, NEVER ABUSED, NEVER TOWED ANYTHING. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2008
Aug 2008

TRANSMISSION FAILURE WHEEL BEARING FAILURE (3 TIMES). *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2008
Aug 2008

MY 2002 FORD EXPLORER HAS BEEN WONDERFUL UNTIL MY TRANSMISSION STARTED SLIPPING IT WOULD RUN FINE THEN JOLT INTO GEAR OUT OF NO WHERE THEN BE RUNNING FINE AGAIN. I WAS ON MY WAY TO WORK THE OTHER DAY AND OUT OF NO WHERE MY CAR STALLS IN DRIVE I AM PUSHING ON THE GAS PEDAL AND NOTHING NO MOVEMENT IN RUSH HOUR TRAFFIC. I HAVE MY CAR TOWED TO THE TRANSMISSION SHOP AND BANG YOU NEED A NEW TRANSMISSION, I DID NOT TAKE MY CAR TO THE SHOP THE FIRST COUPLE OF TIMES BECAUSE THE ISSUE WAS SO FEW AND FAR BETWEEN, SO I THOUGHT OK MAYBE TRANSMISSION FLUID OR OIL CHANGE DID THAT EVERYTHING WAS FINE FOR ABOUT TWO MONTHS THEN I LOW AND BEHOLD I AM OUT 1000'S OF DOLLARS FOR A NEW TRANSMISSION. THEN I DECIDE TO RESEARCH MY YEAR, MAKE, MODEL VEHICLE AND FIND OUT THAT I AM NOT THE ONLY ONE WHO HAS TO THROW AWAY MONEY THAT I CAN NOT AFFORD BECAUSE FORD KNEW ABOUT THE TRANSMISSION PROBLEM ALL ALONG. I HAVE ALWAYS BOUGHT FORD VEHICLES BUT I THINK THAT I MIGHT HAVE TO RECONSIDER WHEN I LOOK FOR ANOTHER VEHICLE UNLESS FORD WANTS TO DO THE RIGHT THING AND RECALL THIS YEAR TRANSMISSION AND REIMBURSE THOSE WHO WERE OUT MONEY GETTING THEIR VEHICLES FIXED WHEN FORD KNEW THAT THEIR WAS A PROBLEM TO BEGINNING WITH. THANK GOODNESS THAT I WAS STOPPED AT A RED LIGHT WHEN MY CAR STALLED BECAUSE I COULD HAVE BEEN REAR ENDED AND THEN I WOULD BE MORE UPSET THAN I AM. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Aug 2008

2002 FORD EXPLORER XLT 103K MILES MAKES A CLUNK WHEN SHIFT ON REVERSE. TOOK IT FOR CHECK UP AND NEED A NEW TRANSMISSION WHICH WILL COST ABOUT $2500+ I ALREADY PAID $10,000 FOR SUV CANT PAY ANY MORE AND I ONLY OWNED IT FOR 10 MONTHS. AND THERE ARE THOUSANDS OF CUSTOMERS WITH THE SAME PROBLEM THAT CAN BE FOUND ON THIS WEBSITE. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/TRANSMISSION_SLIPS_WHEN_SHIFTING_AND_CLUNKS.SHTML I THINK FORD SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE AND HELP US OUT. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2007
Jul 2008

TRANSMISSION FAILURE IN 2002 FORD EXPLORER. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Jul 2008

DIFFERENTIAL ON MY 2002 FORD EXPLORER XLT HAS BEEN REBUILT TWICE UNDER WARRANTY,AND NEEDS RECALLED AGAIN. THIRD INCIDENT HAPPENED TWO DAYS AFTER EXTENDED WARRANTY EXPIRED. FORD SAYS TOUGH. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2003
Jul 2008

I HAVE A 2002 FORD EXPLORER THAT I HAVE TAKEN BACK TO THE DEALERSHIP AROUND 4 TIMES REGARDING THE TRANSMISSION. EACH TIME THEY TELL ME THEY FIXED IT AND A FEW WEEKS OR MONTHS LATER IT IS HAVING PROBLEMS AGAIN. IT SHIFTS ROUGH AND SOMETIMES FEELS LIKE IT IS SLIPPING. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2005
Jul 2008

WHILE DRIVING MY 02 FORD EXPLORER XLT I NOTICED THE O/D LIGHT WOULD COME ON AND IT WOULD BE HARD TO SHIFT. THE WAS A RATTLING NOISE COMING FROM TRANSFER CASE WHICH HAD A BROWNISH FLUID LEAKING FROM IT. WENT TO DEALER AND WAS TOLD THE TRANSMISSION HAD TO BE REPLACED. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Jul 2008

A 2002 FORD EXPLORER, IN WHICH I HAVE FOLLOWED ALL THE MAINENTANCE SCHEDULES, NEEDS A NEW TRANSMISSION. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Jul 2008

PURCHASED 2002 EXPLORER NEW, HAVE HAD MULTIPLE TRANSMISSION PROBLEMS SINCE. SOMETIMES DEALERS COULD FIND THE PROBLEM AND WOULD REPAIR, OTHER TIMES THEY COULDN'T. CAR NOW NEEDS NEW TRANS AGAIN, FORD WON'T COVER SINCE OUT OF WARRANTY. PER MULTIPLE TRANSMISSION SHOPS, THE DESIGN OF THE TRANNY ITSELF IS POOR. HAS METAL PIN THAT SLIDES BACK AND FORTH AT AN ANGLE (RATHER THAN STRAIGHT), SO PIN IS PUSHED UP AGAINST ALUMINUM PLATE, CAUSING A HOLE. SHOPS SAY THIS IS VERY COMMON FOR 2001 & 2002 EXPLORERS. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Jul 2008

THE TRANSMISSION FAILS WITHOUT ANY WARNING, IN MY CASE WAS IN THE MIDDLE OF TRAFFIC AND ALMOST GOT MYSELF HIT! THE TRANSMISSION HAD TO BE REPLACED WITH A NEW ONE. I CHECKED CONSUMER COMPLAINTS ON SEVERAL ONLINE RESOURCES AND FOUND THAT TRANSMISSION FAILURE IN THE 2002 FORD EXPLORER IS AN EPIDEMIC! *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jul 2008
Jul 2008

THE VEHICLE IS A 2002 FORD EXPLORER .THE REAR TRANSFER CASE BEARINGS WEAR OUT PREMATURELY AND CAN SEIZE UP WHILE DRIVING ON THE HIGHWAY AND CAUSE AN ACCIDENT AND IS DUE TO MANUFACTURER DEFECT. *TR

Type: Vehicle, Vehicle: 2002 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2008

Trend Over Time

Complaints by year

Quick Summary

The 2002 Ford Explorer has 1,284 Power Train complaints on file. 21 crashes have been reported. Review the timeline above for detailed owner experiences.