2011 Ford Fusion Steering

MESSAGE ON DASHBOARD READS POWER STEERING ASSIST FAULT, THEN A LOSS OF ALL POWER STEERING. POWER STEERING LOSS OCCURRED ONCE WHILE BACKING THE VEHICLE AND ANOTHER WHILE IN FORWARD MOTION AT ABOUT 40 MPH ON A HIGHWAY.

POWER STEERING FAILURE, AS DESCRIBED IN FORD RECALL 15S18, NTSA CAMPAIGN 15V340000. VEHICLE ALERTED THAT POWER STEERING NEEDED TO BE SERVICED WHILE IN MOTION TO A HIGHWAY ON-RAMP. NO ISSUES WITH CONTROL, EXITED HIGHWAY AND RETURNED TO RESIDENCE, PARKED. ATTEMPTED TO DRIVE VEHICLE AN ESTIMATED HOUR LATER, AND HAD A COMPLETE POWER STEERING FAILURE AT IGNITION. VEHICLE ALERTED "SERVICE POWER STEERING NOW". ORIGINAL RECALL WORK WAS COMPLETED IN 2016 @105K, NOW @ 170K COMPLETE PART FAILURE, >65K ON NEW PART... FORD STATES WORK/PART WARRANTY ONLY VALID FOR 12MOS, YET NEW PRODUCT THEY WANT TO SELL ME CARRIES A LIFETIME WARRANTY... $2500 FIX FOR A KNOWN ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED, SERVICE SOON AND THE TRACTION CONTROL WARNING LIGHT WERE ALSO ILLUMINATED. THE CONTACT ALSO THAT WHILE THE VEHICLE WAS BEING REVERSED THE STEERING WHEEL CEASED. THE CONTACT CALLED WOODHOUSE FORD SOUTH LOCATED AT (2288 OSAGE RANCH BLVD, PLATTSMOUTH, NE 68048) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. THE CONSUMER STATED THE POWER STEERING ANGLE SENSOR FAILED. THE ENTIRE RACK AND PINION WAS REPLACED. THE VEHICLE'S VIN WAS NOT INCLUDED IN THE SAFETY RECALL.*JS

THE POWER STEERING SUDDENLY FREEZES AND MAKES IT IMPOSSIBLE TO TURN THE STEERING WHEEL.. THIS IS THE 4TH TIME IT HAS HAPPENED. TODAY IT HAPPENED IN A DRIVEWAY, NOT OURS. THERE WAS A WARNING THAT FLASHED, POWER STEERING ASSIST FAULT, AS SHOWN BELOW. WIFE TURNED THE ENGINE OFF. WAITED A FEW SECONDS AND TURNED BACK ON, NO WARNING AND STEERING WHEEL TURNED.

WE HAVE A 2011 FORD FUSION ACCORDING TO CONSUMER REPORTS FORD RECALLED 445,000 FUSIONS AND OTHER MAKES AND MODELS FOR A ELECTRONICA POWER STEERING FAILURE OURS HAS DONE THIS NOW THIS VEHICLE HAS 71,000 MILES ON IT IS ALL AND YOU CANNOT TURN THE STEERING WHEEL I DON'T EVEN KNOW HOW I'M GOING TO GET THIS VEHICLE TO GET REPAIRED I CALLED THE MY LOCAL FORD DEALERSHIP AND THEY SAID THE CONSUMER REPORTS REALLY DOESN'T KNOW WHAT THEY'RE TALKING ABOUT BECAUSE THEY ONLY TAKE A SELECT FEW VIN NUMBERS THAT THEY HAVE THIS PROBLEM OR THIS PROBLEM PART AND OF COURSE OUR VEHICLE DID NOT HAVE THE PROBLEM PART EVEN THOUGH OUR VEHICLE IS ACTING IN THE SAME MANNER AS THOSE THAT DO SO THE FORD MOTOR COMPANY IS BASICALLY COVERING UP PROBABLY THOUSANDS OF VEHICLES THAT ARE OUT THERE RIGHT NOW THAT COULD CAUSE ACCIDENTS COULD CAUSE FATALITIES COULD CAUSE SOME MAJOR SAFETY PROBLEMS BECAUSE IF IT GOES OUT WHEN YOU'RE DRIVING IT YOU CANNOT HARDLY JUST BARELY TURN THE STEERING WHEEL YOU'RE IN A BAD SHAPE I AM A 100% DISABLED AMERICAN VETERAN AND THIS IS VERY DIFFICULT FOR ME TO EVEN TRY TO TURN THE WHEEL I UNDERSTAND THAT THE NTSB AND THE DOT OF THE FEDERAL GOVERNMENT ARE INVESTIGATING FORWARD ON THIS PROBLEM I HOPE YOU CONTINUE TO DO THIS AND SEE THAT THIS IS A SAFETY PROBLEM THIS ISN'T LIKE A A LEAKY VALVE COVER GASKET THIS IS A SAFETY PROBLEM THAT'S GOING TO CAUSE PEOPLE TO BE KILLED I HOPE AND PRAY THAT YOU WILL CONTINUE TO PUSH FORWARD IN THIS MATTER BECAUSE I'M NOT HAVING ANY SUCCESS AT ALL AT THE CONSUMER LEVEL I AM THANKFUL THAT PRESIDENT TRUMP IS IN OFFICE THAT HE BELIEVES IN THE PEOPLE SO I HOPE AND PRAY THAT HIS DEPARTMENTS FIGHT FOR THE CONSUMER I APPRECIATE YOUR TIME

THE ELECTRONIC POWER STEERING HAS COMPLETELY FAILED. THE SAFETY ISSUE THIS CAUSED COULD HAVE BEEN EASILY CATASTROPHIC. GROWING UP IN NON-POWER STEERING YEARS I KNOW THE EFFORT IT TOOK TO STEER, ESPECIALLY WHEN NOT MOVING. HOWEVER, OUR 2011 FORD FUSION , SINCE THE ELECTRONIC POWER STEERING FAILED YOU CAN HARDLY TURN THE WHEEL AT ALL. I AM THANKFUL MY WIFE WAS NOT GOING AT INTERSTATE SPEED AND TRYING TO EXIT WHEN THIS HAPPENED. I LOOKED ON CONSUMER REPORT TO SEE IF ANY OTHERS OR IF ANY RECALLS WERE REPORTED. I FOUND THAT 445,000 WERE RECALLED BY FORD, 2011-2013. MANY MODELS WERE RECALLED FOR THIS SAME PROBLEM. HOWEVER, WHEN I CALLED TWO DIFFERENT DEALERSHIPS THEY SAID OUR 2011 WAS NOT COVERED. THE DEALERSHIP SAID IT WAS ONLY THOSE WITH CERTAIN VIN NUMBERS. SO, OUR VEHICLE NOT ONE OF THE 445,000 RECALLED, HAS THE SAME PROBLEM, SAME SAFETY ISSUES IS NOT COVERED. FORD KNOWS THERE'S A PROBLEM, BUT THEY ARE FAILING TO ADMIT IT. WE HAVE JUST OVER 71000 MILES ON THIS VEHICLE. LIKE MANY OTHER BEFORE US I AM COUNTING ON THE NTSB TO ENCOURAGE FORD TO DO THE RIGHT THING AND RECALL THESE FAULTY UNSAFE ELECTRONIC POWER STEERING UNITS AND REPLACE THEM. WHEN YOU HAVE 445000 PROBLEMS YOU HAVE A PROBLEM. THE INCIDENT HAPPENED ON A SECONDARY ROAD AS WELL AS STATIONARY PARKED. I'M GLAD I WAS TEST DRIVING IT FOR MY WIFE NO WAY COULD SHE COULD OF TURNED THE WHEEL. THANK YOU

OUR 2011 FORD FUSION'S ELECTRONIC POWER STEERING FAILED AND LOCKED UP. FORD HAS RECALLED 455,000. OUR MAKE,MODEL, AND YEAR MATCH BUT FORD TELLS ME OUR VIN DOES NOT. THIS IS A HORRIFIC SAFETY ISSUE. NO WARNING IT JUST GOES OUT. FORD TOLD ME JUST TO KEEP MY RECEIPTS AND MAYBE YOUR VIN WILL BE ADDED TO THE LIST. AND MAYBE GET REIMBURSED. THIS CAN BE OVER 2500.00. TO FIX. ONE VIN IS COVERED ONE IS NOT. THE REPLACEMENT PARTS THROUGH FORD HAVE BEEN UPDATED AS TO FIX THE PROBLEM. THEY DIDN'T TELL ANYBODY THEY DID IT IN A UNETHICALLY. IF YOU BUY YOURS PART(S) FROM DAY NAPA. YOU COULD HAVE THE SAY HORRIBLE PROBLEM. HOW IS THAT EVEN RIGHT.*DT CONSUMER HAD POWER STEERING ANGLE SENSOR REPLACED.*JB

WHEN I PUT MY CAR IN REVERSE FROM A PARKED POSITION, THE SENSOR FOR THE POWER STEERING ELECTRONIC STEERING ASSIST WARNING LIGHT COMES ON AND I STRUGGLE TO TURN THE WHEEL. I HAVE TO SHUT MY CAR OFF AND LET IT SET FOR ABOUT 20 SECONDS AND THEN I CAN DRIVE. SOMETIMES IT TAKES ME TURNING OFF MY CAR TWICE. IT HAS ONLY HAPPENED WHEN I PUT MY CAR IN REVERSE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT ABOUT 30 MPH, THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE DRIVER PULLED INTO THE PARKING LOT AND THE VEHICLE EXPERIENCED THE POWER STEERING FAILURE. THE CONTACT CALLED THE CHARLIE HENDERSON FORD, INC. LOCATED AT 105 U S 90, WAVELAND, MS 395760 AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE NOT COVERED BY A WARRANTY PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

WHILE PULLING OUT OF A PARKING SPOT MY POWER STEERING FAILED -WITH NO POWER ASSIST. I SHUT THE CAR OFF BRIEFLY AND RESTARTED IT AND THE STEERING WAS NORMAL. THE NEXT STOP WAS30 MINUTES LATER AND THE SAME THING HAPPENED EXCEPT THIS TIME THE POWER STEERING DID NOT RETURN. WARNING MESSAGES, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK" APPEARED. LOOKING UP RECALL INFORMATION, MY VEHICLE'S PROBLEM EXACTLY MATCHED RECALL # 15V340000 ISSUED IN 2015. HOWEVER, MY LOCAL FORD DEALER STATED MY CAR WAS NOT INCLUDED IN THE RECALL BECAUSE OF WHERE IT WAS MANUFACTURED. THE RECALL SEEMS TO BE A SCAM WITH AN "EASY OUT" FOR FORD ON THIS DANGEROUS CONDITION. IT SHOULD BE EXPANDED TO COVER THE REAL-WORLD FORD OWNERS WHO ARE STUCK WITH AN UNSAFE VEHICLE WHILE BEING TOLD THEIR VEHICLE WAS MADE IN THE WRONG FACTORY TO BE COVERED. UNLESS THERE IS AN ACTION TAKEN ON THIS SCAM, WE ARE STUCK WITH AN UNWARRANTED $2000 REPAIR BILL. AND WE HAVE NO CHOICE OTHER THAN TO TRY TO FIND USER-FRIENDLY MANUFACTURERS AND HOPE THAT THE NHTSA DOES ITS JOB.

ON THIS SATURDAY ON MY WAY TO THE STORE I GOT A ALERT IN THE NOTIFICATION PANEL TO SERVICE MY POWER STEERING. I PARKED IN THE FAMILY DOLLAR PARKING LOT AND WENT IN THE STORE AND GOT SOME POWER STEERING FLUID BUT THERE WAS NO WHERE TO PUT IT SO I RETURNED IT. WHEN I GOT IN THE CAR AND TRIED TO PULL OFF THE STEERING WHEEL WOULDN'T MOVE. IT STILL WONT MOVE NOW.

I WAS DRIVIN WHEN MY CAR STARTED FLASHING SERVICE POWER STEERING AND SEVICE POWER TRAC. THE STEERING GOT A LITTLE STIFFER, WHEN I STARTED THE CAR BACK AFTER PUTTING GAS IN THE POWER STEERING WAS COMPLETELY OUT. THERE IS A RECALL ON THEM FROM 2010 TO 2015, BUT I HAVE NOT RECIEVED ANYTHING ABOUT IT AND WHEN I SEARCH VIN IT SHOWS THERE IS NO RECALLS. I DONT UNDERSTAND WHY MY FUSION IS NOT RECALLED BUT DOES HAVE THE PROBLEM.

ON JANUARY 13, 2020 AT APPROXIMATELY 5:30 AM I, [XXX]., WAS DRIVING EAST BOUND ON INTERSTATE 40 LOCATED IN NORTH CAROLINA. I WAS TRAVELING FROM EXIT 47 TO EXIT 123 FOR WORK. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 71 MPH (POSTED SPEED OF 70 MPH). WHILE DRIVING ALONG INTERSTATE 40, JUST WEST OF EXIT 86, MY 2011 FORD FUSION HYBRID'S STEERING SYSTEM LOCKED UP. AT THE MOMENT THE STEERING SYSTEM LOCKED UP IT FORCED ME OFF THE HIGHWAY. I WAS ABLE TO PREVENT THE VEHICLE FROM RECEIVING ANY DAMAGE BY EASING ON THE BRAKES. IT WAS HARD TO CORRECT THE DIRECTION IN WHICH THE VEHICLE HAD BEGAN TRAVELING ONCE THE STEERING SYSTEM LOCKED BUT I DID MANAGE TO GET IT SAFELY STOPPED. I THEN GOT THE VEHICLE TURNED AROUND AND DROVE IT STRAIGHT TO ASHEVILLE FORD. THEY PERFORMED A MULTI-POINT INSPECTION IN WHICH THEY DETERMINED THAT THE STEERING SYSTEM WOULD HAVE TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL JERKED TO THE LEFT. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO THE CURB. THE SERVICE POWER STEERING NOW AND ADVANCE TRACK WARNING MESSAGES WERE DISPLAYED. THE PASSENGER SUSTAINED INJURIES TO THE NECK AND MEDICAL ATTENTION WAS PROVIDED. THERE WAS NO POLICE REPORT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT CALLED DUTRO FORD-LINCOLN LOCATED AT 132 S 5TH ST, ZANESVILLE, OH 43701; PHONE NUMBER (740) 452-6334 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 166,000.

2011 FORD FUSIONS WERE RECALLED IN 2015 FOR SUDDEN LOSS OF POWER STEERING. MY 2011 FORD FUSION WAS NOT INCLUDED IN THE RECALL, BUT SHOULD HAVE BEEN BECAUSE LAST WINTER I SUDDENLY LOST POWER STEERING WHILE IN MOTION, TURNING IN A PARKING LOT. FORTUNATELY I WASN'T GOING FAST AT THE TIME, AND I WAS ABLE TO SAFELY STOP. THE AUTO SHOP USED "TSB 11-11-03" THAT WAS PUBLISHED ON NOV 3, 2011, WHICH INDICATES THE FORD MOTOR COMPANY KNEW ABOUT HIGH FRICTION ISSUES IN SOME CONTROL ARMS THAT CAN CAUSE THE POWER STEERING TO FAIL. THE AUTO SHOP FOLLOWED THE SERVICE PROCEDURE SPECIFIED IN TSB 11-11-03 AND REPLACED BOTH CONTROL ARMS, WHICH FIXED THE PROBLEM. SINCE THE KNOWN SERVICE PROCEDURE FIXED THE KNOWN PROBLEM WITH THE POWER STEERING, I PRESUME MY 2011 FORD FUSION SHOULD HAVE BEEN INCLUDED IN THE RECALL FROM 2015, AND PERHAPS OTHER EXCLUDED 2011 FORD FUSIONS COULD BE IN JEOPARDY OF THEIR POWER STEERING SUDDENLY FAILING, CONSIDERING MINE DIDN'T FAIL UNTIL NOVEMBER OF 2019.

I WAS DRIVING INTO A LEFT TURN AT A GREEN LIGHT AND THE POWER STEERING WENT OUT, LUCKILY I WAS GOING SLOW ENOUGH TO FIGHT WITH THE STEERING WHEEL TO MAKE THE TURN. IT COULD HAVE EASILY BEEN AN ACCIDENT IF I WAS NOT AWARE OF CARS AND HOW THEY FUNCTION. THAT WAS ABOUT A WEEK AGO AND NOW TODAY THE SAME THING HAPPENED EXCEPT I WAS MAKING A RIGHT TURN AND I WAS NOT ABLE TO STAY ON MY SIDE OF THE STREET BECAUSE OF HOW TOUGH IT WAS TO TURN, NO CARS WERE AROUND SO I JUST STOPPED AND TURNED THE CAR OFF FOR A MIN THEN WHEN I STARTED IT BACK UP IT WAS LIKE NOTHING HAPPENED.

TWO TIMES IN THE PAST WEEK MY POWER STEERING ASSIST FAULT HAS POPPED UP ON MY DASHBOARD AND MY STEERING WHEEL HAS BEEN LOCKED UP. AFTER TURNING IT OFF AND LEAVING IT FOR A FEW HOURS AND TRYING AGAIN IT'S FINE LIKE IT NEVER HAPPENED. BUT BEING IT IS ELECTRICAL I CAN NOT JUST PUT FLUID IN IT. THIS ISSUE CONCERNS ME BECAUSE I DO NOT KNOW IF I WILL BE DRIVING DOWN A HIGHWAY AND ALL OF A SUDDEN IT WILL POP UP AND LOCK MY STEERING UP OR I WILL BE STRANDED SOMEWHERE. SINCE IT JUST POPS UP AND GOES AWAY EVENTUALLY THIS IS A MAJOR ISSUE!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE RECALL REPAIR WAS COMPLETED BY AN UNKNOWN DEALER IN WOODSTOCK, VA. WHILE THE CONTACT'S FRIEND WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

GETTING CODE "POWER STEERING ASSIST FAULT " ON THE DASH BOARD READ OUT. THE STEERING STOPS WORKING AND CAN'T TURN THE STEERING WHEEL. IF I TURN OFF THE CAR AND RESTART THE CAR, THE STEERING STARTS WORKING AGAIN. THIS HAPPENED WHILE THE CAR WAS MOVING (DRIVING THE CAR) ON A CITY STREET.

HARD TO TURN THE WHEEL WHEN DRIVING. DIDN'T START TILL I WAS TAKING A TRIP.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO TURN LEFT FROM A STOPPED POSITION, THE POWER STEERING SEIZED AND NEARLY CAUSED A HEAD ON COLLISION. AFTERWARDS, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD AND THE CONTACT MANAGED TO DRIVE HOME. GEORGE COLEMAN FORD (47 PLAZA DR, TRAVELERS REST, SC 29690, (864) 834-6090) SCHEDULED A LOANER VEHICLE FOR THE CONTACT AND DISCOVERED THAT THE VEHICLE EXCEEDED THE WARRANTY BY 1,000 MILES. THE MANUFACTURER WAS NOT GOING TO COVER THE REPAIRS AND THE ENTIRE STEERING RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE FAILURE EVEN THOUGH IT DID NOT APPEAR BEFORE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 151,088.

POWER STEERING FAILURE WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING ON A RESIDENTIAL STREET. LUCKILY THERE WAS NO ACCIDENT ALTHOUGH MY VEHICLES MANUFACTURE DATE FALLS JUST BEFORE FORD RECALL 15S18 LEAVING ME TO PAY FOR A PROBLEM ALL PARTIES HAVE ALREADY AGREED THAT IS FORDS LACK OF ENGINEERING AND QUALITY ASSURANCE. HOW WERE THE DATES DETERMINED THIS RECALL? MY CAR WAS MADE A COUPLE WEEKS EARLIER AND HAS THE EXACT SAME DEFECT AS DESCRIBED IN THE RECALL. THIS RECALL NEEDS TO BE AMENDED TO INCLUDE VEHICLES MANUFACTURED EARLIER.

WHILE DRIVING DOWN THE ROAD AT 55 MPH THE POWER STEERING WENT OUT AND A LIGHT CAME ON SAYING POWER STEERING ASSIST FAULT. ALMOST CAUSED AN ACCIDENT BUT WAS ABLE TO GAIN CONTROL OF THE WHEEL

WHILE I WAS DRIVING I GOT A WARNING MESSAGE SAYING THAT I POWER STEERING FAILURE AND SERVICE ADVANCETRAC. MY STEERING WHEEL WAS TOO TIGHT TO EVEN A MAKE A TURN.