95 complaints reported

2015 Ford Fusion Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
95
Crashes
4
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jun 2023

2015 Ford Fusion SE was taken in for multiple recalls on 6/14/2023. The recall that caused an issue was 23E03 Powertrain Control Module Reprogramming. After recall was completed, the gear shifter did not want to go in to gear, the gears were not wanting to change, and the times they did change they were shifting erratically. I was then only able to go 5 mph, and unable to make it home. The problem was confirmed by the dealership as they had to retrieve the car and take it back to the dealership to be looked at. When driving the vehicle, they confirmed that the gear shifting was "terrible". The vehicle is at the dealership waiting for the issue to be fixed as of 6/27/2023. There were no warnings or messages displayed at any point.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jun 2023
Jun 2023

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that while driving at various speeds, there was an abnormal noise coming from the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the bearings had failed in the transmission. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall or under warranty. The failure mileage was approximately 112,152.

Type: Vehicle, Vehicle: 2015 FORD FUSION HYBRID, Manufacturer: Ford Motor Company
Incident: Sep 2023
May 2023

The contact owns 2015 Ford Fusion. The vehicle was previously repaired under NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while shifting gear, the vehicle violently jolted. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2023
Feb 2023

I was taking my granddaughter to school. I stopped to put my car into reverse to park and the gear shift was stuck. I couldn’t move it into any position but neutral. I pulled my emergency brake concerned that that the car would roll. I sat in my car for several hours because I didn’t know what was wrong or what to do. I finally decided to have it pulled home until I could find out what happened.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2023
Oct 2022

The contact owns a 2015 Ford Fusion. The contact stated that while shifted into reverse, she attempted to place the shifter in the drive position however, the shifter failed and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission shifter cable bushing and the cathodic needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that her VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was 60,152.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Oct 2022

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 10 MPH, the transmission shifter cable bushing detached. There were no warning lights illuminated. The vehicle failed to shift into gear as needed. The contact had a friend manually release the gear shifter and select drive(D). The contact called the local dealer and was informed that the vehicle was not covered. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Oct 2022

The contact owns a 2015 Ford Fusion. The contact stated while entering her driveway at 2 mph, she was unable to shift gears to Reserve and then the vehicle stalled. The contact stated the transmission not in Park warning light was illuminated. The contact was unable to start the vehicle and the gears shifted independently into Park. The contact stated with the help of her husband, she manually shifted the gears to be able to park the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 242,469.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Oct 2022

The contact owns a 2015 Ford Fusion. The contact stated while at a complete stop he attempted to accelerate the vehicle and it would not accelerate. The contact stated he tried shifting the gears, but the gears would not shift, he was eventually able to shift the gear to park position. The vehicle was towed to the dealer, and they stated that they would not be able to repair the vehicle because the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train) and they could not sell him the part either. The manufacturer was contacted, and a complaint was filed and advised to contact the NHTSA Hotline. The failure mileage was 120,000

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Aug 2022

MY CAR HAS BEEN SHIFTING DIFFERENTLY AND RUNNING ROUGH. I TOOK IT TO A GARAGE AND SAID THAT THE SHIFTING GEARS WERE DELAYED. SOMETHING IS GOING ON WITH THE SHIFTING. I WILL CALL FORD DEALER AND SEE WHAT THEY SAY. I'M WORRIED ABOUT DRIVING IT BECAUSE OF SAFETY. I SAW ON THE SAFETY WEBSITE A RECALL ON 22S43 DAMAGED OR MISSING BUSHING THAT MAY PREVENT THE VEHICLE FROM SHIFTING INTO THE INTENDED GEAR. IM WONDERING IF THIS WOULD BE MY VECHICLE.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2022
Jul 2022

The contact owns a 2015 Ford Fusion. The contact stated after refueling the vehicle, the vehicle hesitated while attempting to start the vehicle. Once the vehicle started and the contact shifted into drive(D), the vehicle inadvertently reversed. The failure reoccurred several times. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 22V254000 (Power Train). The approximate failure mileage was 65,000.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2022
Jul 2022

Car have trouble accelerating and shifting into gear. It started randomly sometimes it will shift extremely hard and then won’t accelerate after 45 minutes.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Oct 2022
Jul 2022

The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the bushing to the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 150,008.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Nov 2021
Jun 2022

The contact owns a 2015 Ford Fusion Energi. The contact stated while driving approximately 45-60 MPH, the vehicle started making an abnormally loud humming sound while releasing the accelerator pedal. The contact stated that upon depressing the accelerator pedal, the vehicle hesitated and jerked backward several times. The contact was able to continue driving; however, the failure reoccurred increasingly while driving the following day. The warning message "Engine coolant temperature - Pull Over As Soon As Possible" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where the failure was diagnosed as a transmission failure. The dealer informed the contact that the repair would be covered by the manufacturer; however, the parts were on back order. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,070.

Type: Vehicle, Vehicle: 2015 FORD FUSION ENERGI, Manufacturer: Ford Motor Company
Incident: Jul 2022
May 2022

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward during acceleration. Additionally, the vehicle made a squealing sound while the brake pedal was depressed. The contact related the failure to the transmission and braking system. The vehicle was taken to the dealer where the mechanic replaced the body cam, overhead console, steering gear assembly, and rack and pinion. The failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,252.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Dec 2022
May 2022

The contact owns a 2015 Ford Fusion. The contact stated while pulling and attempting to park the vehicle at work, the vehicle was shifted into reverse(R) however, the vehicle failed to respond. The gear shift indicator showed the vehicle in park(P) however, the gear selector was in drive(D). The contact stated that the vehicle failed to start. The vehicle was not towed and was not diagnosed nor repaired. There were no warning lights illuminated. The manufacturer was notified of the failure. The failure mileage was 170,000.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: May 2022
May 2022

On January 1st I left my home to go to a store and noticed the cars shifter had a hard time finding the sport drive and would immediately pop into the regular drive mode. Upon leaving the store my shifter became extremely difficult to move into reverse to pull out of the parking spot. Once I got out of the spot it was even harder to move it into drive. Once it was in drive I drove it back into the parking spot and restarted the car. At this point it was still difficult to put the car into reverse so I figure I would drive the 5 minutes home and figure out what was going on after I got back. Upon getting home I went to put the car into park again and it was stuck in drive even though the shifter indicated the car was in park. I did some research and found there was a recall for certain 2013 - 2016 Ford Fusions because the bushing that connects the shifter cable to the transmission may degrade and break over time. On January 3rd I got the car towed to the dealership for the repairs and found that my car was not covered under this recall (Ford recall # 19S16, NHTSA Recall # 19V362000) as it was not manufactured at one of the locations identified under this recall. The dealership referred me to a corporate representative who told me they could not add my VIN to the recall, however they urged me to contact the NHTSA to see if my VIN could be added to this recall as this is the same issue as outlined within the recall.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2022
Oct 2021

CAR STARTED TO SPUTTER AND STALL WHILE IDLE BUT IN DRIVE AND REVERSE. STALLS IN STOP AND GO RUSH HOUR TRAFFIC. FORD HAS SAID ITS THE TORQUE CONVERTER ON THE TRANSMISSION.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
Sep 2021

The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2021
Aug 2021

The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (PCM). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jan 2021
May 2021

The contact owns a 2015 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle would not start. The message "Transmission Not in Park" was illuminated. The contact also stated he was unable to move the gear shifter to shift gears. The vehicle was towed to an independent mechanic who diagnosed that the shifter cable had detached. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 85,000.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Apr 2021
Apr 2021 Crash

Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the car was in PARK - it was not. No warning on dash. Called AAA that discovered the Shift Cable Bushing was missing causing the Shift Cable to be dislodged. Recall #18S20 was supposed to correct this issue. It did not. The front of my vehicle damaged. Ford redid the recall following day but the car needs auto body work. No response from Ford Corporate, which is in Manila Philippines.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Jul 2021
Oct 2020

I SENDING THIS MASSAGE BECAUSE I HAVE 2015 FORD FUSION SE. MY ISSUE IS WHEN I PUT MY CAR ON DRIVE MODE EVERY TIME I GO OUT IN TO TOWN. WHEN I'M ABOUT TO MAKE A STOP AND WHEN I TAKE OFF THE TRANSMISSION SEEMS TO JUMP BACK AND FOR ALMOST LIKE IS TRYING TO GET A GOOD SHIFT OR LIKE IS TRYING TO LOOK FOR FISRT GEAR. I DON'T KNOW IF FORD IS AWARE OF THIS SITUATION, BUT ITS GETTING KINDA ANNOYING THAT THE TRANSMISSION IS DOING THAT OR IF IS FAILING. I DON'T KNOW WHAT COULD IT BE MAYBE IT JUST NEEDS A SOFTWARE UPDATE OR MAYBE THE TRANSMISSION IS ABOUT TO GO OUT. HOPEFULLY SOMEONE READ THIS OR MAYBE THROUGH THIS WEBSITE THE COMPLAINT GETS TO FORD AND DUE SOMETHING ABOUT IT OR AT LEAST FIX THE PROBLEM. I DON'T KNOW HOW MANY PEOPLE OUT THERE ARE EXPERIENCING THE SAME PROBLEM AS ME, BUT IF WE ALL COME TOGETHER MAYBE FORD COULD DO A RECALL OR FIX THE PROBLEM ON THIS TRANSMISSIONS BEFORE MINE GOES OUT AND I HAVE TO PAY FOR IT.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2020
Aug 2020

MY SISTERS VEHICLE HAS STARTED ROLLING DOWN HER DRIVEWAY AND SHE GOT BACK IN THE CAR AND SEEN THAT THERE IS A TRANSMISSION NOT IN PARK MESSAGE AND WE FOUND THAT THE GEAR SELECTOR CABLE HAS BROKE OFF THE GEAR SELECTOR LEVER. IT IS NOT SAFE FOR MY SISTER TO DRIVE THIS VEHICLE. IT'S A DRIVING HAZARD. I HAVE FOUND A RECALL FROM 2014 ABOUT POTENTIAL VEHICLE ROLLAWAY FOR HER VEHICLE BUT IT'S NOT OPEN ON HER VEHICLE ANYMORE. SHE HAD THIS PROBLEM BEFORE AND TOOK IT INTO THE DEALERSHIP TO GET THIS FIXED AND IT HAPPENS AGAIN

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Aug 2020
Jul 2020

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND A GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ROUNDTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,905.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Feb 2016
Jan 2020

I DROVE TO WORK NO PROBLEMS AND PARKED MY 2015 FUSION 2.0 ECOBOOST. WHEN I LEFT WORK I STARTED THE CAR AND A BILLOW OF WHITE SMOKE ROLLED OUT FROM THE EXHAUST WHEN I PULLED OUT OF MY PARKING SPOT. IT QUICKLY DISSIPATED SO I DROVE DOWN THE ROAD A FEW MILES. I THEN GOT AN OVERHEATING WARNING ON THE DASH FOLLOWED BY A P1299 CODE. WHEN I PARKED THE CAR IT WAS IDLING ROUGH SO I TURNED IT OFF. I LET IT COOL DOWN AND NOTICED THE COOLANT RESERVOIR WAS LOW SO I FILLED IT UP AND STARTED THE CAR, IT IDLED JUST FINE, AT FIRST, WITH LITTLE SMOKE THEN AFTER A FEW MOMENTS IT STARTED IDLING REALLY ROUGH. IT SUCKED THE COOLANT RESERVOIR DRY SO I FILLED IT UP AGAIN AND WENT INSIDE. WHEN I LOOKED AT IT HALF AN HOUR LATER THE COOLANT RESERVOIR WAS EMPTY YET AGAIN. I THEN NOTICED A HUGE PUDDLE UNDER MY CAR WITH IT DRIPPING FROM THE MUFFLER IN THE MIDDLE. I DON'T KNOW THE PROBLEM. I ONLY HAVE 68K MILES.

Type: Vehicle, Vehicle: 2015 FORD FUSION, Manufacturer: Ford Motor Company
Incident: Sep 2020

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ford Fusion has 95 Power Train complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.