2015 Ford Mustang BACK OVER PREVENTION

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. The contact stated that the rearview camera had not been working properly since the vehicle was purchased. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

See attached document for complaint.

The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. The contact then received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

The contact owns a 2015 Ford Mustang. The contact stated that while in reverse(R), the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under an unidentified NHTSA Campaign Number; however, two days after the recall remedy was completed, the digital screen failed to display the rearview image as intended but instead displayed a connection error message. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

The contact owns a 2015 Ford Mustang. The contact stated that the back-over prevention camera had failed. The vehicle was taken to the dealer who informed the contact that since the vehicle had not experienced the failure at the time the VIN was attached to NHTSA Campaign Number: 22V082000 (Back Over Prevention), the recall was considered closed, and the vehicle could no longer be repaired under the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000.

The contact owns a 2015 Ford Mustang. The contact stated while operating the vehicle, the back-over prevention camera displayed a distorted screen. The vehicle was taken to the local dealer and serviced under NHTSA Campaign Number: 22V082000 (Back Over Prevention). After retrieving the vehicle, the failure was still present. The contact stated that the back-over prevention camera display became inoperable and only a blank screen was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 96,000.

The contact owns a 2015 Ford Mustang. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was repaired. The contact stated that while reversing, the camera became inoperable. The image was not available, and the check with the dealer message was displayed. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 73,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Mustang. The contact stated that he received the recall notification for NHTSA Campaign Number: 22V082000 (Back Over Prevention) four years ago. The contact stated that every time he scheduled the appointment to have the recall repair completed at the dealer, it was informed that the part was not available to complete the repair. The contact stated that while he was driving in reverse mode, he noticed the back-over prevention camera was inoperable. The vehicle was taken to the dealer, where the contact was informed again that the part was on backorder. The vehicle was not repaired. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000. Parts distribution disconnect

Recall: 22S06 back up camera not available. Took my mustang in for the recall and service rewired back up camera harness/wires. Week later, came went out again and upon self inspection, the dealership's repair of the wiring broke and dealership is demanding I pay for diagnostics and repairs.

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rearview camera turned on briefly and turned off. The contact stated that the failure had been reoccurring increasingly. The contact later received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that they could not assist as parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the parts were on back order. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact stated while attempting to shift into reverse the Back Over Prevention camera was inoperable. There were no warning lights illuminated; however, there was an unknown error message displayed. The contact also stated there was a trunk failure that affected the operation of the camera. The contact related the failure to NHTSA Campaign Number 22V082000 (Back Over Prevention) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated Ford didn't provide any type of repair and now wants to charge for a camera replacement.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the contact stated that when the vehicle was shifted in reverse position, the rearview camera displayed a blank or distorted screen without warning. As a result, almost caused an accident. The vehicle was taken to the dealer where the contact was informed that the parts to do the repair were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were unavailable. The failure mileage was approximately 36,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the back over prevention camera failed to display the rear view from the vehicle intermittently. The approximate failure mileage was 36,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the screen was completely black and showed nothing on the display. The contact stated that at the time of failure there was no warning light illuminated. The contact stated that he researched and repaired the camera himself. The contact stated that the dealer should replace the harness, as there was a recall however, the VIN was not included in NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was 15,000.

The backup camera on my 2015 Mustang has been repaired twice and continues to fail to work. The wiring harness for the camera in the trunk lid, was repaired once under warranty and again at my expense. On both occasions it worked briefly and failed. It still does nor work. I see there are many complaints about this problem and there is currently a recall. I have not heard from Ford

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that while in reverse, the rear-view camera displayed a blank screen. No warning light was illuminated. The vehicle was taken to the dealer and it was confirmed that parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact had been observing an intermittent problem with the back-up camera for more than 5 years. The contact had taken the vehicle to a dealer who diagnosed that the camera needed to be replaced; however, the part was not available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 54,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated while reversing approximately 2 MPH, the camera image was frozen on the display. The contact stated that the failure was intermittent; however, soon became a constant failure. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. Parts distribution disconnect.

2015 FORD MUSTANGL. CONSUMER WRITES IN REGARD TO BACKUP CAMERA SAFETY RECALL. THE CONSUMER STATED THE DEALER PERFORMED THE RECALL ACCORDING TO THE NOTICE. THE CONSUMER STATED THE DEALER ONLY REPLACED THE CAMERA, BUT REFUSED TO REPLACE THE CAMERA'S WIRING. THE CAMERA WAS INOPERABLE AFTER BEING REPLACED.