2020 Ford Ranger Visibility

The contact owns a 2020 Ford Ranger. The contact stated while starting the vehicle, the heating system became inoperable. The contact stated that the heater would not function properly. The vehicle was taken to the dealer where it was diagnosed that the HVAC blower motor failed and needed to be replaced. The vehicle was not repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 86,000.

Vehicle has 51,532 miles and a blend door actuator needs to be replaced - inconsistent air flow coming in. The desired air wanted whether it be hot or cold, is being diverted incorrectly, so we are not getting a consistent temperature out of the A/C system. This item was recalled previously In the 2019 Ford Ranger.

At one point, the heat/ac would blow air but would not heat or cool. This was about a month and a half ago., There was an electrical burning smell, and at that point the system would not heat or cool. The burning smell has since subsided. I took the truck to Santa Maria Ford to have it looked at and have my oil changed. I was told that it would cost 3500.00 to repair the issue. I looked the issue up and I found that the 2019 Ford Ranger had been recalled for this exacted issue. I felt that it was just a matter of time before the 2020 Ford Ranger would be recalled for this item. I decided to I should submit this form to be on the safe side.

This is the second time I'm hearing the climate control system click before i can adjust the temperature gauge. It was replaced less than 1,000 miles ago and it already broke again. You already put notice on the issue, SSM 49264, but it needs to be recalled with better parts. Im afraid ill be having to pay out of pocket if it keeps breaking. Please recall this.

There is a known issue with 2019 and some 2020 model year Ford Rangers. The Ford SSM is #50629. I have been waiting for a Ford service center to fix this issue for 3 months. This issue does not allow for the heater to work properly. Because of that, the defroster and defog doesn't work. This allows for limited or zero visibility through the windshield and side windows in winter conditions that require defrost or defog. I have to had to pull over and scrape ice off my windshield on short trips. Also, this winter has had some of the coldest days on record. Reaching in the -20F range. Having no heat at a time like this could possibly result in frostbite or hypothermia. I use my vehicle as sparingly as possible this winter, but there are times I absolutely need to drive around.