2015 GMC Sierra 1500 Steering

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED FOR APPROXIMATELY FOUR SECONDS AND THEN RETURNED TO NORMAL AS THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KING O'ROURKE CADILLAC (756 SMITHTOWN BYPASS #101, SMITHTOWN, NY 11787) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-5531623116. THE VEHICLE WAS CURRENTLY BEING INVESTIGATED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,000.

THE RACK AND PINION ON THE TRUCK HAS STARTED TO CLICK AND POP. WHEN I TOOK THE TRUCK IN THEY DEALER SAID THAT THE STEARING GEAR IN THE RACK AND PINION HAVE STARTED TO FAILED. THE TRUCK ONLY HAD 33,000 MILES ON IT WHEN IT STARTED TO GO BAD. IVE LOOKED INTO THIS AND IT SEEMS TO BE A PROBLEM WITH MANY MORE GM TRUCK OWNERS. THIS HAPPENS ANYTIME YOU TURN THE STEERING WHEEL.

VEHICLE WAS PARKED AT WORK. STARTED THE VEHICLE TO GO HOME AND BACKED OUT OF SPACE AND THAT IS WHEN THERE WAS NO STEERING AVAILABLE. I COULD ONLY GO BACK. SO BACKED IT INTO ANOTHER PARKING SPACE, AND HAD TO LEAVE THE VEHICLE UNTIL THE NEXT MORNING WHEN I HAD IT TOWED TO THE NEAREST GM DEALERSHIP. THEY NOW TELL ME THAT THE MODULE IS DEAD AND THAT IT WILL COST US TO REPLACE THIS. ALSO WHEN REPLACING THE MODULE, IF THEY FIND THE STEERING RACK NEEDS TO BE REPLACED, WE WILL BE RESPONSIBLE FOR THIS AS WELL, ON TOP OF LABOR CHARGES. I HAD ONLY RECENTLY PURCHASED THIS VEHICLE 7 MONTHS AGO. I AM VERY DISAPPOINTED WITH THE RESPONSE FROM GMC IN THIS MATTER.

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE CONTACT PULLED INTO HIS DRIVEWAY AND HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO GARBER BUICK GMC (5255 US-1, FORT PIERCE, FL 34982, (772)467-0835) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD TAKE PLACE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,548.

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY, THE STEERING SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE BATTERY WAS REPLACED, BUT IT DID NOT CORRECT THE FAILURE. CRAIN BUICK GMC OF CONWAY (710 SOUTH AMITY ROAD, CONWAY, ARKANSAS 72032, (501) 542-6045) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,100. THE VIN WAS UNKNOWN.

ELECTRIC STEERING STARTED LEAKING TOOK IT TO DEALER WASINFORMED UNIT HAS TO BE REPLACED AT A COST 1660. DOLLARS TRUCK HAS 76000 MILES

TL* THE CONTACT OWNS A 2015 GMC SIERRA DENALI. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING LOST POWER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (SEWELL BUICK GMC OF DALLAS IN DALLAS, TX, PHONE NUMBER: 214-350-8000) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS NOT GIVEN THE RESULTS OF THE TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY A PERCENTAGE OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 39,900. *BF UPDATED 8/28/18*JB

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME EXTREMELY DIFFICULT. THE MESSAGE CENTER DISPLAYED "POWER STEERING, DRIVE CAREFULLY". THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND THEN PROCEEDED TO HAVE IT TOWED TO MONUMENTAL CHEVROLET IN HOUSTON, TEXAS. THE DEALER DIAGNOSED THAT THE POWER STEERING RACK FRACTURED AND HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

POWER STEERING COMES AND GOES, WHEN IT GOES YOU CANNOT HARDLY STEER VEHICLE. GMC SAYS MY TRUCK NOT COVERED UNDER RECALL AND WANTS 2500 TO FIX PROBLEM. MOSTLY DOES IT IN A LOW SPEED TURN.

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY IN THE REVERSE POSITION, THE POWER STEERING FAILED. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO LUTHER FAMILY GMC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE STEERING WHEEL FRACTURED FROM THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE POST AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LEFT HAND INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AWAY FROM THE CRASH SCENE TO A DEALER WHO DIAGNOSED THAT THE CONNECTION POINT AT STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

STEERING RACK MAKES A LOUD CLUNKING/CLICKING NOISE WHEN TURNING IN EITHER DIRECTION.

STEERING WHEEL AND TRUCK VIBRATES/SHAKES AND VARIOUS SPEEDS.

TL* THE CONTACT RENTED A 2015 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND THE DRIVE WITH CARE MESSAGES WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.