2017 GMC Sierra 1500 Steering

The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and coming to a stop, the steering wheel seized. There was no warning light illuminated. The contact stated that while attempting to make a turn, the steering wheel became difficult to maneuver. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 118,000.

AT APPROXIMATELY 98,000 MILES, THE DASHBOARD ERROR MENU NOTICE TO SERVICE THE POWER STEERING SYSTEM. THIS VEHICLE HAS ELECTRONIC POWER STEERING. WHILE REVERSING AT LOW SPEED, THE POWER STEERING FAILED. I STOPPED THE TRUCK, TURNED OFF THE ENGINE, WAITED 15 SECONDS, AND RESTARTED THE TRUCK. THE ERROR NOTICE REAPPEARED AND STEERING POWER RETURNED AFTER ABOUT 15 SECONDS. DURING THAT 15 SECONDS THE STEERING WHEEL APPEARED TO OSCILLATE SLOWLY ABOUT AN INCH, THEN STOPPED. STEERING HAS BEEN NORMAL SINCE, THOUGH THE ERROR MESSAGE STILL APPEARS. I KNOW 2015 MODELS HAVE BEEN RECALLED FOR THIS SAME ERROR. I BELIEVE THE RECALL SHOULD BE EXPANDED.

While driving the power steering goes off intermittently during a low speed turn either right or left. The dash goes dark and then the steering assist warning comes on or the trailer control light comes on. This looks to be the same issue that’s recall was issued for the year 2015.

The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at 70 MPH, the vehicle lost power steering functionality. The message "Power Steering Failure" was displayed. The contact continued driving until he could safely pull over to the side of the road. The contact stated that he was able to pull to the side of the road by using physical force to steer the steering wheel. The contact then drove to the residence at low speed. The dealer was notified of the failure and informed the contact the vehicle was not covered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The power steering failed on three different occasions, all while making a low speed turns. Two of the times it was only a matter of a half a second or so, but the most recent time it failed and I couldn't steer my truck at all and I almost got in an accident. I needed to come to a complete stop, and put my vehicle in park, the power steering warning light had came on. After I stopped, it was another 5-10 seconds before the warning light went off and the steering returned.

A WARNING APPEARED ON THE DISPLAY IT SAYS SERVICE POWER STEERING DRIVE WITH CARE AND I THINK IT DOESN'T MEAN ANY GOOD THING SO PLEASE TELL ME WHAT I NEED TO DO TO DRIVE MY TRUCK SAFELY OUT OF ANY RISK. THANKS EXACTLY I DON'T KNOW WHAT HAPPENED BUT THAT WARNING APPEARS ANY TIME AFTER TURN THE TRUCK ON.

WAS PULLING MY TRAILER OUT OF THE WATER AND LOST ALL POWER STEERING, FLUIDS FULL, PUMP WORKING, JUST ELECTRICAL ISSUE. HAD TO DRIVE HOME 20 MILES WITHOUT POWER STEERING, VERY HARD TO TURN. THEY SAID THEY 'FIXED' THIS IS ISSUE IN 2015, BUT HERE I AM IN A 2017 WITH THE SAME PROBLEM, LOW SPEED AND COMPLETELY LOST POWER STEERING, THANK GOODNESS I WASN'T PULLING ON TO A HIGHWAY OR IN THE MIDDLE OF A CURVE.

THE STEERING WHEEL IS VERY HARD TO TURN I AM STILL USING LIKE THAT THE TRUCK HAS 40500 MILES, IT FEELS MORE DIFFICULT TO TURN AT LOW SPEEDS WHEN TURNING ON A STREET, DRIVING ON THE FREEWAY IS NOT DIFFICULT TO CONTROL THE STEERING WHEEL.

ON AUGUST 24TH 2018 WHILE DRIVING MY NEW 2017 GMC SIERRA THRU WEST BRANCH MICHIGAN THE POWER STEERING FAILED AND COMPLETELY WENT OUT. I COULD BARELY GET THE VEHICLE OFF OF THE ROAD SAFELY. STEERING THE TRUCK WAS ALMOST IMPOSSIBLE. I CALLED THE GMC DEALER AND THE SERVICE DEPARTMENT PERSON SAID TO TURN OFF THE VEHICLE, WAIT A BIT AND RESTART THE TRUCK. I DID THIS AND EVERYTHING REENGAGED. A WHILE LATER DOWN THE ROAD IT HAPPENED AGAIN. POWER STEERING SHUT DOWN. THIS VEHICLE IS A REPLACEMENT VEHICLE WE CHOSE AFTER OUR NEW 2016 GMC SIERRA CONTINUED TO SHUT DOWN OVER 30 TIMES WITH ECM PROBLEMS WHILE DRIVING AT ALL SPEEDS. MY WIFE WAS TERRIFIED AND RELUCTANT TO EVER DRIVE THAT VEHICLE AFTER THAT. AFTER MANY HURDLES, GMC DECIDED TO EXCHANGE THE TRUCK WITH OUR CURRENT 2017 GMC SIERRA THAT WE HAVE NOW. THIS 2017 GMC SIERRA HAS LOST ITS POWER STEERING OVER15 TIMES WHILE UNDERWAY DRIVING. THANK GOD IT WASN'T EVER MY WIFE DRIVING. ITS BAD ENOUGH FOR HER TO BE A PASSENGER NOW WHEN THE STEERING GOES OUT AS WELL. SHE IS TERRIFIED, AND I AM VERY LEARY AND CONCERNED ABOUT THIS HAPPENING AT ANY TIME AT ANY SPEED WITHOUT WARNING. IT HAS ALSO HAPPENED AT HIGHER SPEEDS. ON SEPTEMBER 1, 2018 WHILE MAKING A RIGHT HAND TURN FROM M-65 ON TO MAPLE RIDGE RD WHITTEMORE, MICHIGAN, THE POWER STEERING WENT OUT AGAIN AND THE STEERING WHEEL WHIPPED BACK TO THE LEFT SO HARD AND FAST I COULD BARELY CONTROL THE VEHICLE TO MANEUVER. I ALSO SUFFERED A SERIOUS LEFT SHOULDER INJURY THAT I CONTINUE TO SUFFER WITH. MY WIFE IS LITERALLY DEATHLY AFRAID TO DRIVE THIS TRUCK. I AM AFRAID THAT I MAY KILL SOMEONE OR MYSELF AND WIFE WITH THIS DANGEROUS TRUCK. WHILE DRIVING THE VEHICLE TO THE DEALER AFTER THE POWER STEERING RESET AFTER I TURN IT OFF, FROM THE DAY BEFORE. IT LOST POWER STEERING AGAIN AT 65 MPH. REPAIRS HAVE BEEN MADE TO THE ECM AND POWER STEERING MODULE FROM DEALER PATSY LOU WILLIAMSON BUICK GMC

I WAS TURNING AROUND A CURB AT A FAST FOOD WHEN SUDDENLY THE STEERING WHEEL JERKED OUT OF MY HANDS THE OPPOSITE WAY I WAS TURNING THE SLIGHTLY BACK AGAIN. WHEN I TRIED TO REGAIN CONTROL IT DID IT AGAIN. I PAUSED AND WAS THEN PERMITTED TO COMPLETE MY TURN. I THEN EXPERIENCED IT AGAIN ABOUT A WEEK LATER WHILE BACKING INTO A PARKING SPOT. UPON COMPLETION OF MY APPOINTMENT I IMMEDIATELY DROVE STRAIGHT TO THE DEALERSHIP WHERE I HAD PURCHASED THE TRUCK NEW A YEAR AGO AND INQUIRED OF ANY RECALLS OR PROBLEMS OF THE STEERING DOING THIS AND THE SERVICE GENTLEMAN LOOKED ON THE COMPUTER AND SAID NO. I HAVE MADE AN APPOINTMENT FOR THE FOLLOWING WEEK TO TAKE IT IN TO DIAGNOSIS THE PROBLEM. I WILL NOT KNOW THE OUT COME TILL THEN, BUT SINCE IT HAS HAPPENED TWO MORE TIMES. THE SITUATION SEEMS TO HAPPEN AT SLOW SPEED( THANK GOD) AND WHILE TURNING SHARPLY. IT IS DANGEROUS AT ANYTIME WHEN THE VEHICLE IS NOT UNDER CONTROL.

LOUD CLUNKING SOUND WHEN TURNING AT LOW SPEEDS. STIFF, DIFFICULT TO TURN. HAZARDOUS.