2019 Honda Civic Fuel System

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while her husband was driving approximately 30 MPH, the vehicle started losing motive power and then stalled. The contact stated that her husband had observed several unknown warning lights illuminated on the instrument cluster. The contact stated that her husband had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the High-Pressure Fuel Pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 170,000.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that a second notice was mailed and stated that the remedy was available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed that the vehicle could not be repaired due to the parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that parts were back ordered for the recall and that the contact would be put on a waitlist. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. The VIN was not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle. The contact stated that there was no warning light illuminated. The contact stated that after several more failures, the vehicle was towed to a local dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The contact informed the dealer that the battery had recently been replaced. The vehicle was not repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start up immediately. The contact waited approximately 10 minutes before attempting to start the vehicle again. The failure was intermittent. There were no warning lights illuminated. The dealer was contacted and informed the contact that the vehicle could not be serviced unless the failure was witnessed by the dealer. The manufacturer was made aware of the issue. The failure mileage was 40,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a fuel odor coming from the vehicle. The contact stated that the vehicle was hesitating while accelerating. There was no warning light illuminated. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that the diagnostic test would not be paid for unless it was proven that the failure was related to the fuel pump. The contact was informed that based on the failure mentioned in the recall, the symptoms experienced had not been qualified to be prioritized. The contact believed that vehicle should be prioritized for the recall repair. The failure mileage was 93,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and the appointment with the dealer was rescheduled on several occasions due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact used a jumper cable to attempt to jumpstart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,500.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.