2019 Honda CR-V Steering

2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL BURRS SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. *JS

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACTS STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2231) AND BUREKLE HONDA (3360 HIGHWAY 61 NORTH, ST PAUL, MN 55110, (651) 490-6600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE BEEN TOLD THAT RECALL HAS BEEN ISSUED FOR MY CR V INVOLVING THE METAL CORE OF THE STEERING WHEEL. WHEN I TRIED TO GET IT REPLACED I WAS TOLD HONDA DOES NOT HAVE ENOUGH SPARE PARTS. I WOULD HAVE TO WAIT FOR AT LEAST ONE WEEK AND A HALF BUT THAT REALLY THEY DON'T KNOW WHEN THEY WILL COME IN. NOT ONLY CAN I CAUSE A CRASH WHICH WOULD KILL ME ME BUT WOULD ALSO KILL WHOEVER I CRASH INTO. THIS IS NOT ACCEPTABLE SO I WOULD LIKE TO GO ON RECORD AS HAVING WARNED THAT THESE CRASHES WILL BEGIN TO HAPPEN.

WITH THE 2019 MODEL OF CR-V, I AM UNABLE TO ONLY TURN OF THE LANE KEEP ASSIST. THERE IS NO MENTION IN THE OWNER'S MANUAL ABOUT HOW TO EXCLUSIVELY TURN THE LANE KEEP ASSIST OFF, OR AT THE VERY LEAST CONFIGURE IT SO THAT IT DOES NOT APPLY FORCE ON THE STEERING WHEEL. ALL OTHER ADVANCED FEATURES CAN EITHER NOT BE TURNED ON, OR DESELECTED IN THE MENU. THIS IS A PROBLEM BECAUSE THE LANE KEEP ASSIST IS INCORRECTLY APPLYING STEERING WHEEL FORCES. THERE IS A LOT OF ROAD CONSTRUCTION BY ME AND THE SYSTEM WILL TRY AND PULL THE CAR INTO THE VEHICLE TRAVELING IN THE NEXT LANE. A HUGE PROBLEM IF IT IS A SEMI TRUCK. THERE MUST BE A WAY TO DEFEAT THIS FEATURE AND NOT EFFECT OTHER SAFETY FEATURES THAT DO FUNCTION CORRECTLY.

HONDA HAS FAILED TO REPLACE THE CABLE REEL AND CABLE REEL SUB-HARNESS AND INSTALL A PROTECTIVE COVER ON THE STEERING WHEEL CORE FOR FREE. THIS IS A SAFETY RECALL AND THE DEALER WAS CONTACTED JULY 23, 2019.

2019 HONDA CR-V LX. CONSUMER WRITES IN REGARDS TO CABLE REEL SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE NO PARTS AVAILABLE TO COMPLETE THE RECALL. THE CONSUMER WAS PUT ON A WAITING LIST, BUT DID NOT RECEIVE A PHONE CALL. *JS

I RECEIVED THE NHTSA RECALL NOTICE 19V-383 AND, WHEN I CALLED JOHN EAGLE HONDA (WHERE I BOUGHT THE CAR), THEY DID NOT HAVE THE REPLACEMENT PART AND DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. I CALLED THE NATIONAL HONDA HOTLINE AND WAS TOLD I HAD TO CALL ANOTHER DEALERSHIP TO FIND OUT IF THEY HAD THE PART AND, IF THEY DID NOT, TO CALL HONDA BACK AND THEY'D TRY TO HELP ME. THIS RUNAROUND IS OUTRAGEOUS, GIVEN THAT THE RECALL INVOLVES A POTENTIAL "UNCOMMANDED DEPLOYMENT OF THE DRIVERS AIRBAG". HONDA IS CALLOUSLY DISREGARDING THE SAFETY OF ITS CAR OWNERS AND I WANT THEM TO SEND REPLACEMENT PARTS IMMEDIATELY TO JOHN EAGLE HONDA IN DALLAS.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT WITH ALL-STAR HONDA (6141 S 27TH ST, GREENFIELD, WI 53221, 414-269-1399) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SCHEDULED A SECOND APPOINTMENT WITH THE SAME DEALER AND EXPERIENCED THE SAME OUTCOME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE VEHICLE WAS TAKEN TO PARAGON HONDA (5702 NORTHERN BLVD, WOODSIDE, NY 11377, 877-343-9132) AND THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT MADE TWO APPOINTMENTS WITH THE DEALER FOR THE RECALL REPAIR AND WAS GIVEN THE SAME INFORMATION EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). EAST COAST HONDA (8756 US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). ROCKETTOWN HONDA (1224 N H ST, LOMPOC, CA 93436, 805-736-4595) STATED THAT THE PARTS WERE NOT AVAILABLE AND WERE WAITING FOR THE PARTS TO BE DELIVERED FROM THE MANUFACTURER. THE CONTACT ALSO SPOKE WITH HONDA OF SANTA MARIA (2175 S BRADLEY RD, SANTA MARIA, CA 93455, 805-922-4600) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MOTOR CAR COMPANY (1111 TROY SCHENECTADY RD, LATHAM, NY 12110, (888) 600-3013) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED ANDERSON HONDA (1766 EMBARCADERO RD, PALO ALTO, CA 94303, 650-856-6000) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE REMEDY HAS NOT BEEN MADE AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERSON'S HONDA (15525 FREDERICK RD, ROCKVILLE, MD 20855, (301) 279-8600), SPORT HONDA (3110 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-4700) AND OURISMAN HONDA (4800 BETHESDA AVE, BETHESDA, MD 20814, (301) 789-0272) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO CALL THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V380000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT ON JULY 15, 2019 WITH KEATING HONDA CONROE (311 INTERSTATE 45 SOUTH, CONROE, TX 77301, (936)-270-7125). WHEN THE CONTACT ARRIVED AT THE DEALER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT SPOKE WITH THE MANUFACTURER RECALL CENTER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I GOT IN MY VEHICLE AND STARTED THE ENGINE. AFTER PUTTING IT IN "DRIVE", THERE WAS A HORRIBLE SOUND THAT INCLUDED SCREECHING, GRINDING, CLICKING, WHINING, AND BUZZING AND MY STEERING WHEEL WOULDN'T MOVE. THIS SOUND CONTINUED UNTIL I TURNED OFF THE CAR. I HAD TO GET IT TOWED.