2023 Honda HR-V UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Rear windshield shattered
On [XXX] at about [XXX] , I was sitting in the driver seat of my 2023 HR-V and the rear windshield exploded and shattered. I was stunned due to the loud noise, much like a gun being fired near my ears and head. After turning head to look to see what caused this event, I did not see any other persons or vehicles near my vehicle. I contacted Honda for road side assistance since the car had less than 36,000 miles. The car has about 33-34000 miles. Honda arranged for vehicle to be towed to Baierl Honda in Wexford PA. I was forced to rent a car to return home, since I was about 70 miles from home. On Monday, [XXX], John from Honda service called me to say Honda has no availability for a loaner vehicle and he needed a few days to look into damage to rear windshield. My auto insurance rep state that I could file a claim to self pay for windshield replacement and to cover auto rental for 10 days. Insurance rep spoke with John of Honda service to determine no of days to cover rental. Auto insurance rep stated GEICO will not pay for Baierl Honda to repair rear windshield and will only pay Safelite glass repair. John stated he needed a few days to investigate damage to vehicle. It is [XXX], and I don’t know if Honda will repair rear windshield. This is a known safety issue with Honda and Acura, windshields and auto glass explodes and shatters. Car can be inspected at Baierl Honda in Wexford PA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In Oct. 13, 2023, I was driving and my back window exploded. The dealership said they could not do anything about it so I had to go to a glass store and have a new one put in when they had availability about 2 weeks later. So I drove with No back window during cold times. I had only had the cat a little over a year.
The rear windshield 'exploded'/ completely broke when the defroster was turned on for roughly 10 minutes.
rear window shattering .
I drove the 2023 Honda HR-V to pick up my teen son from school (about 20 min drive one way) around 4:30pm. It was January 2024, so it was cold. He has his learner's permit, so he drove home. We parked the vehicle in the driveway and walked into the house. Just as we entered the front door, I heard what sounded like a minor car accident (fender bender/glass breaking). I walked back out the front door to see what happened but there were no cars in the street. I thought it was strange, but assumed the sound must have been glass breaking from something else besides a car wreck and went back inside. (View of the HRV was obstructed from where I was when I went back to look.) We came back outside a few hours later to drive the car to soccer practice and that's when we noticed the back window of the HR-V had completely shattered. By this time it was dark outside so it was hard to see. We quickly changed to my vehicle to get my son to practice and my husband cleaned up the glass on the HR-V (the car that will be my son's when he turns 16). He did not think to take any pictures. But where the window once was, there was one large gaping hole and then fragments of shattered glass around the edges still in the frame of the back window opening, then shattered bits of glass all over inside the vehicle and on the ground. Thankfully no one was hurt because we had just parked the vehicle and walked away. But what if my NEW DRIVER was driving as that window shattered? Or even me as an experienced driver? This could have caused an accident! That's a real possibility and that's dangerous. It literally just shattered for NO REASON. There was no rock or sign of it being busted. Sounds like SEVERAL other HR-Vs have had the same problem. We are STILL waiting on HONDA to fix the vehicle! Paying insurance on a car we can't drive. My son can't practice driving the vehicle we intended him to use at 16. It's a mess. Please help! Honda needs to recall this product!
The rear windshield spontaneously shattered. It was in the late evening and I had put on the rear defogger. It made a loud sound. My infant daughter and toddler son were in the backseat when it happened. I contacted American Honda (Corporate) and reported it as I read online that hundreds of HR-Vs are having this issue due to the rear defogger. The Honda dealer inspected it and they ordered the part and will be replacing it. We had to pay for a rental car in the meantime, which I didn't feel I should have to pay for since it's a car defect. But corporate said it should be covered under my warranty (I lease the car). There were no warning messages or anything to know this was going to happen. This sounds like the beginning of a recall that needs to be put on HR-Vs immediately.
Rear windshield shattered due to windshield defroster and have not received a recall notice. Safety of driver and other can be at risk, as once shattered, cannot drive at normal speed affecting others nearby and, depending on wind speed, glass continuously falls off and can even fly forward to passengers until it's been replaced. Honda is aware of this issue, but has yet to issue a recall. The vehicle has not been addressed by anyone other than Auto Glass Now, who installed new rear windshield. There were no warning lamps, messages, or symptom of the issue prior to the shatter. No police report was submitted, as no vehicles or objects were obstructed at the time the event occurred. I was simply able to pull over.
I was driving down [XXX] towards Springdale, AR on [XXX] at approximately [XXX]. I was in the middle lane with no cars near me. I didn't go under any bypasses. My sunroof exploded. I did not hit a rock nothing hit me it just imploded. I have already called Honda who said they will do nothing about it. It's a 2023 Honda HRV with 17,000 miles on it. This is not wear and tear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear glass shattered out not where while me being in the car. rear glass safety issue.
WAS JUST DRIVING ALONG AS NORMAL, HEARD A POP SOUND, LOOKED BACK AND MY WHOLE REAR WINDOW WAS SHATTERED WITH A BIG HOLE TO THE LEFT SIDE OF THE GLASS.
THE BACK WINDSHIELD EXPLOIDED WHILE DRIVING ON THE HIGHWAY
I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.
I was driving home march 15th at 8:23 pm and turned off the rear defroster and then the back glass exploded, sounded like a m80 going off in the car, took car to my honda dealer and was told no glass is covered by the warranty, the service manager inspected the glass on monday and called me and said that honda will do a one time goodwill claim, they ordered the glass, the next day they called me again and told me the back glass is back ordered till May but they could have an after market glass install the next day, so i had them install the aftermarket glass, i mean who can wait 6 weeks for a glass, I need the car. Im not happy that they put a none original glass in a new car
Back window
Rear window spontaneously shattered. Car was parked in school parking lot and cameras were reviewed - no one went near the car. There was also a 20+ degree temperature change that day.
While having rear defroster on The back window exploded while driving down the highway
1. The rear glass shattered out of no where 2. Car is now insecure to weather and theft 3. Yes, this is happening all over the world 4. Not yet 5. No
Rear windshield exploded while the vehicle was parked in the garage. The glass formed a dome outwards in the center of the windshield approximately 1.5 inches.
Rear windshield shattered spontaneously.
I was driving on 2/17/2024 with the rear defrost on and my rear window shattered. It was snowin This was very scary to me. no warning light dealer is closed today. I called Honda they are closed also. I have a car seat in the back had my kids been in the car this could have been hurt since the glass in all over the hatch inside the hrv.
[XXX] about [XXX] Mountain time, my wife was driving the vehicle back to Pueblo, Colorado from Colorado Springs, Colorado. It was a freezing drizzle and to help deal with visibility she turned on the defroster for the rear hatch window. About 15 minutes afterwards she heard a massive "boom" and looking in the rear view mirror it looked like that rear hatch window was completely cracked across the whole window. Although the situation was frightening, she was able to get home. Looking online it was clear that this situation has already been experienced by a large number of people. We reported the problem to Honda who opened a case, and directed us to a local dealer. The local dealer was rude, said that some object must have impacted the glass. We are trying to take the vehicle to a different dealer tomorrow. When I looked at the glass, there was a large section missing in the center, and there were numerous "shards" broken off along the perimeter of the glass that were independent of the large hole in the middle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my car and suddenly my rear windshield shattered. I thought somebody throw something but no one was around my car and I could not find any object in car. Then I checked online about this issue and HRV forum has multiple incidents reported similar to this one. This is manufactured issue and low quality product issue. I am very disappointed with Honda. Their service was below par and now I came to know about recall for seatbelts issue. We don’t get call from dealer and not recieved any communication letter.
I was driving to work at 6:52am when my rear windshield spontaneously shattered. There was no proof of impact or anything when I inspected the windshield. I did not have my rear defroster on nor did I rinse my car with hot water prior to driving. I do have photos and videos but the link will not allow me to upload, the button disappears when I click it.
The rear window shattered while the vehicle was stopped at a red light. We contacted our local Honda dealer and were told they know nothing of the problem. But we have found dozens of articles describing our same incident and that Honda has acknowledged an issue. We had no choice but to use our insurance to get the window replaced as we are in a very cold and wet climate in the Pacific Northwest. I also took the vehicle in for the safety recall, but according to the NHTSA, it's still outstanding. I took it in on 1/16/24.
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Quick Summary
The 2023 Honda HR-V has 142 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.