2010 Honda Odyssey Structure

THE FRONT DOOR DETENTS ARE NOT STRONG ENOUGH, AND THEY WILL ALLOW THE DOOR TO CLOSE BY ITSELF. IF YOU ARE ON AN INCLINE, OR IT IS A WINDY DAY, THIS IS ESPECIALLY DANGEROUS FOR YOUNGER CHILDREN, AND MYSELF, WHEN GETTING IN OR OUT OF THE VEHILCE. OF NOTE, HONDA USES THE SAME DETENT, WITH THE SAME PART NUMBER, ON A CIVIC, WHICH HAS A MUCH SMALLER AND LIGHTER DOOR, AS IT DOES ON THE ODYSSEY, WHICH HAS A MUCH LARGER DOOR. I CURRENTLY OWN A 2003 CHRYSLER VAN, AND A 1998 BMW, AND NEITHER OF WHICH HAVE THIS PROBLEM. AND FOR THAT MATTER, NONE OF THE OTHER CARS I HAVE OWNED HAVE HAD THIS PROBLEM. THE SOLUTION IS A SIMPLE REDESIGN OF THE DOOR DETENT TO ACCOUNT FOR THE HEAVIER ODYSSEY DOOR. ONE SIZE DOES NOT FIT ALL. ALSO OF NOTE, I DID REPLACE THE DOOR DETENT, AND THE NEW DETENT IS AS BAD AS THE OLD DETENT. A REDESIGN IS REQUIRED.

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE PARKED AND ATTEMPTING TO REMOVE AN OBJECT FROM THE TRUNK, THE OBJECT WAS FOUND TO BE WET AND MOLDED. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT THE WHOLE REAR OF THE VEHICLE AND THE REAR HEADLINER WERE WET. THE VEHICLE WAS TAKEN TO A DEALER AND DIAGNOSED THAT THE SEAMS THAT MEET THE ROOF RAILS WERE SEPARATING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

THE NYLON GUIDE ROLLERS ON THE PASSENGER SLIDING DOOR BROKE. THESE ROLLERS APPARENTLY CONTRIBUTE TO KEEPING THE DOOR UP AND INSIDE THE GUIDE RAIL. THIS CAUSED THE DOOR TO DROP AND BE SUSPENDED BY THE MOTORIZED CABLE THAT OPENS/CLOSES THE DOOR AND CANTILEVERED OFF OF THE BOTTOM GUIDE. THIS HAPPENED AFTER BEING PARKED AND ACTUATING THE DOOR. THERE WAS A SOUND OF THE NYLON GUIDES CRACKING AND THE SLIDER HITTING THE BODY PANEL. THE VEHICLE HAS 62,000 MILES ON IT. I CONSIDER IT UNSAFE THAT THE DOOR BECAME UNUSABLE AND WOULD NOT RETURN CLOSED UNLESS UNBOLTED AND PUSHED IN. IT THEN DID NOT LATCH AND HAD TO BE CHAINED/TIED DOWN. THE HONDA DEALERSHIP REPAIRED THE DOOR. THE HONDA DEALERSHIP AND I MUST HAVE HAD A COMMUNICATION ISSUE. IT WAS CHARACTERIZED IN THE ITEMIZED STATEMENT DIFFERENTLY THAN MY VERBAL DISCUSSIONS WITH THEM ABOUT THE ISSUE. IT WAS WRITTEN UP AS A DOOR JAM. HOWEVER, THE SERVICE PERSON WAS QUITE FAMILIAR WITH THE ISSUE I EXPERIENCED AND SAID IT WAS NOT UNCOMMON. I WAS ADVISED IF THE DOOR BECAME COMPLETELY DETACHED TO GO TO A BODY SHOP FIRST. MY INSTANCE WAS NOT THAT SEVERE.

THE SLIDING DOOR MECHANISM MAKES A ROUGH, GRINDING SOUND. HAVE TRIED TO LUBRICATE THEM, BUT DOES NOT SEEM TO HELP. HAVE OWNED PREVIOUS ODYSSEYS AND THEY NEVER SOUNDED THIS BAD. *TR

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOORS FAILED TO REMAIN OPEN TO ALLOW THE PASSENGERS TO ENTER THE VEHICLE. AS A RESULT, A PASSENGER WAS NEARLY INJURED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

THE FIRST TIME WE HAD AN ISSUE WE WERE IN THE COUNTRY AND WE STOPPED AND GOT OUT OF THE CAR. WHEN WE GOT BACK IN THE DOOR WOULD NOT CLOSE. WE PUT THE SWITCH ON MANUAL HOWEVER THE DOOR WOULD STILL NOT CLOSE. WE HAD IT LOOKED AT AND THE LINE THAT WORKS THE DOOR NEEDED TO BE CUT TO CLOSE THE DOOR. WITHIN A WEEK THE OTHER DOOR STARTED NOT OPENING AND CLOSING PROPERLY EVEN WHEN IT WAS SET FOR MANUAL USE. WE WERE THE DRIVING DOWN THE ROAD AND THE DOOR FLEW OPEN. WE DID CONTACT THE DEALERSHIP AND THEY INDICATED THEY ARE AWARE OF THE PROBLEM HOWEVER ITS THE CONSUMERS RESPONSIBILTY TO PAY TO HAVE THIS SAFETY ISSUE FIXED. *TR

FOR THE SECOND TIME THE REAR PASSENGER SLIDING DOOR WOULD NOT LOCK CLOSED AND THE WARNING TONE SOUNDED. WHEN I TOOK IT INTO THE DEALER FOR REPAIR HE SAID THAT THE AIR BAGS COULD DEPLOY IF IT WASN'T FIXED. THE DOOR LATCH HAD TO BE REPLACED. I AM 71 YEARS OLD AND THE DOOR IS VERY SELDOM USED BY MY WIFE AND I. I AM CONCERNED ABOUT THE FACT THAT THE DOOR COULD HAVE COME LOOSE AND DEPLOYED THE AIR BAGS WHILE I WAS DRIVING. I'D LIKE TO KNOW IF THIS IS HAPPENING TO OTHER HONDA VEHICLES. I DO HAVE THE OLD PART IF THAT WOULD HELP. *TR

DRIVER SIDE SLIDING DOOR WILL NOT LATCH/LOCK AND WAS TOLD THIS CAN CAUSE AIR BAG DEPLOYING PROBLEMS AS WELL AS DOOR COULD OPEN. HAD TO REPLACE POWER LATCH MECHANISM. THIS ALSO HAPPENED TO THE PASSENGER SLIDING DOOR AROUND A MONTH AGO. THIS IS STRANGE SINCE MY WIFE AND I ARE IN OUR 70'S AND VERY SELDOM USE THESE DOORS. *TR

MY 21 MONTH OLD CHILD WAS STANDING AWAY FROM THE VEHICLE IN OUR GARAGE AS I GOT THINGS OUT OF THE VEHICLE PRIOR TO CLOSING THE DOOR. I PUSHED THE BUTTON THAT AUTOMATICALLY CLOSES THE DOOR AS I LEANED INTO THE DRIVER SIDE TO RETRIEVE ITEMS FROM THE VEHICLE. I HEARD MY CHILD SCREAMING AND I LOOKED DOWN AND SAW THAT THE DOOR HAD CLOSED ON HER ENTIRE HAND UP TO HER WRIST. NOT ONLY DID THE SAFETY FEATURE FAIL THAT IS SUPPOSE TO DETECT BODY PARTS IN THE PATH OF THE DOOR, BUT THE DOOR ALSO WOULD NOT OPEN. I HAD TO USE ALL OF MY BODY WEIGHT TO PRY THE DOOR OFF OF HER HAND. THIS INCIDENT RESULTED IN A BLOODY AND BRUISED FINGER THAT HAD THE NAIL RIPPED OF IT. *TR

THIS IS AN ON-GOING SAFETY ISSUE AND POSSIBLE EQUIPMENT DEFECT INVOLVING THE CHECK ROD MECHANISM ON THE FRONT DOORS OF THE VEHICLE. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR OPEN. WHEN THE VEHICLE IS PARKED AND THE FRONT DOOR IS IN THE FULLY OPENED POSITION, THE DOOR IS PRONE TO SWING SHUT. THIS OCCURS IN A VARIETY OF SITUATIONS: ON A LEVEL SURFACE, IF THE DOOR IS PUSHED OPEN, THE DOOR WILL SOMETIMES SWING BACK ON THE OCCUPANT; THE FULLY OPENED DOOR WILL ALSO SWING SHUT WHEN THE VEHICLE IS ON EVEN A SLIGHT INCLINE OR IS BLOWN BY A GUST OF WIND. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR IN THE OPEN POSITION WHEN FULLY EXTENDED. THESE ARE VERY HEAVY DOORS AND COULD CAUSE SERIOUS INJURY. MY WIFE AND I HAVE BOTH EXPERIENCED NUMEROUS INSTANCES IN WHICH THE DOOR HAS STARTED SWINGING SHUT IN EACH OF THESE SITUATIONS. I DISCUSSED THIS CONCERN WITH THE SERVICE MANAGER AT MY LOCAL HONDA DEALERSHIP AND I REPORTED THIS PROBLEM TO AMERICAN HONDA (CASE # [XXX]). I COMPARED THE FRONT DOOR CHECK ROD MECHANISM IN THE 2012 HONDA ODYSSEY ON THE DEALER?S LOT. THE CHECK ROD ON THE 2012 ODYSSEY FUNCTIONED PROPERLY, CREATING AN APPROPRIATE LEVEL OF RESISTANCE WHEN THE DOOR WAS FULLY EXTENDED. THE SERVICE MANAGER ORDERED A SET OF 2012 ODYSSEY CHECK RODS, WITH THE HOPE THEY COULD BE INSTALLED ON MY 2010 ODYSSEY. UNFORTUNATELY, THE 2012 RODS DID NOT MATCH AND COULD NOT BE INSTALLED ON MY VEHICLE. AMERICAN HONDA HAS DECLINED TO TAKE ANY REMEDIAL ACTION. I STRONGLY SUSPECT THAT THE DEFECT IN THE CHECK ROD USED IN THE 2010 ODYSSEY MODEL LED TO A REDESIGN OF THE CHECK ROD MECHANISM FOR SUBSEQUENT VEHICLE YEARS. I RESPECTFULLY REQUEST THAT YOUR OFFICE CHECK INTO THIS MATTER AND ADDRESS THE DEFECT IN THE 2010 ODYSSEY CHECK ROD. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOOR ON THE DRIVER SIDE WAS BEING CLOSED BY A CHILD OCCUPANT WHEN IT CLOSED ON THE CHILD'S HANDS. THERE WERE NO SEVERE INJURIES BUT THE CHILDS HAND WAS SWOLLEN. THE CONTACT FELT THAT THERE SHOULD HAVE BEEN A SENSOR THAT WOULD STOP THE DOOR FROM CLOSING IF THERE WAS AN OBSTRUCTION. THE CONTACT DID NOT CONTACT THE DEALER OR THE MANUFACTURER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 13,801.

ON AT LEAST 2 OCCASIONS, THE PASSENGER SIDE DOOR FAILED TO UNLOCK EVEN WHEN USING MULTIPLE METHODS TO UNLOCK IT. EVEN WHEN THE KNOB ON THE DOOR WAS LIFTED MANUALLY, THE DOOR WOULD NOT UNLOCK AND OPEN. AFTER TRYING DIFFERENT THINGS (KEY FOB, AUTO DOOR UNLOCK BUTTON, MANUALLY LIFTING THE LOCKING KNOB), IT FINALLY OPENED. WE THOUGHT IT WAS JUST A GLITCH WHEN SOMEONE TRIED TO OPEN THE DOOR AT THE SAME TIME THAT THE DOOR UNLOCK BUTTON WAS PUSHED, BUT SINCE READING A REPORT OF A SIMILAR INCIDENT ON AN ODYSSEY, THERE MAY BE A PROBLEM WITH THE LOCKING MECHANISM. ONCE THE KNOB WAS LIFTED MANUALLY, THE DOOR SHOULD HAVE OPENED REGARDLESS.

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE MANUFACTURED WITH A SENSOR TO PREVENT THE DOORS FROM CLOSING WHEN THE DOOR WAS OBSTRUCTED. THE CONTACTS FINGERS WERE OBSTRUCTING THE REAR DRIVER SLIDING DOOR AND INSTEAD OF SENSING HIS FINGERS WERE IN THE DOOR, CLOSED ON HIS FINGERS RESULTING IN SEVERE BRUISING AND ABRASIONS TO THE LEFT HAND. THE CONTACT SPOKE WITH THE MANUFACTURER BUT WAS TOLD THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 30,000.

2010 HONDA ODYSSEY WITH 7,300 MILES AND THE CLEAR COAT IS FAILING, FROM WHAT THE DEALER CALL EXTERNAL CAUSES NOT COVERED UNDER WARRANTY. *TR

THE SLIDING DOORS TO OUR 2010 HONDA ODYSSEY HAVE FAILED TO CLOSE. THE PROBLEM IS THAT THE ROLLER THAT THEY RUN ON BRAKES AND CAUSES THE DOOR NOT TO CLOSE. IT WILL OPEN BUT NOT CLOSE. THIS HAS HAPPENED TO US THREE TIMES AND IT WAS TODAY TOWED TO THE DEALER FOR THE SECOND TIME. THE SAFETY ISSUE IS THAT THIS CAN HAPPEN ANYPLACE SUCH AS A STOP ON THE SHOULDER OF A MAJOR HIGHWAY TO SWITCH DRIVERS. WHEN THE DOOR DOES NOT CLOSE THE CAR WILL NOT ALLOW THE TRANSMISSION TO GET OUT OF PARK INTO GEAR. THERE WE ARE STUCK ON A MAJOR HIGHWAY AND NOT ABLE TO MOVE. IF WE GET OUT OF THE CAR WE CAN GET HIT BY A CAR. IT IS A VERY DANGEROUS SITUATION AND NEEDS YOU IMMEDIATE ATTENTION. *TR