98 complaints reported

2020 Hyundai Palisade VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
98
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2021

WINDSHIELD WIPERS QUIT WORKING ALL OF SUDDEN WHILE DRIVING WHEN IT'S SNOWING CAUSING ONE TO PULL OFF THE ROAD. IT DOESN'T HAVE TOO BE A HEAVY SNOW FALL. IT'S A VERY SCARY EXPERIENCE AND HAS HAPPENED ON SEVERAL OCCASIONS DURING 2020 & 2021 WINTERS

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
May 2021

WIPER SYSTEM APPEARS TO HAVE BUILT IN PROTECTION FOR THE MOTORS THAT WILL STOP THEM ANYTIME SNOW BUILDS UP IN THE WINDSHIELD WELL. THIS HAPPENS EVEN IF THE WINDSHIELD AND WINDSHIELD WELL ARE COMPLETELY CLEARED PRIOR TO STARTING A DRIVE. I'VE HAD TO PULL OVER TWICE ON THE HIGHWAY TO STOP THE VEHICLE, CLEAR THE SNOW, TURN THE VEHICLE OFF AND BACK ON TO START THE WIPERS TO WORK AGAIN. AGAIN, TO BE CLEAR, ALL SNOW WAS REMOVED FROM THE WINDSHIELD PRIOR TO DRIVING.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2020
Apr 2021

WAS TRAVELING IN THE SUBJECT VEHICLE AT APPROXIMATELY 40 MPH ON A WELL MAINTAINED COUNTY STREET WHEN A SMALL PIECE OF GRAVEL STRUCK AND CRACKED THE WINDSHIELD. THE NEAREST VEHICLE WAS APPROXIMATELY 100 YARDS AHEAD, TRAVELING IN THE SAME DIRECTION.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Apr 2021

WAS DRIVE ON THE EXPRESSWAY AT 55MPH AND SOMETHING STRUCK THE WINDSHIELD. A SMALL CHIP WAS ON THE GLASS. I CALLED MY INSURANCE COMPANY AND THEY SENT SAFELITE GLASS TO REPAIR THE CHIP. AFTER TRYING TO REPAIR THE CHIP A LARGE CRACK DEVELOPED AND NOW THE WINDSHIELD HAS TO BE REPLACED. THE WINDSHIELD IS NOT SAFE IN MY OPINION. A SMALL CHIP SHOULD NOT CAUSE THE WINDSHIELD TO BE REPLACED.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Apr 2021
Apr 2021

2020 Hyundai Palisade purchased in May, 2020, amid COVID shutdown, and not driven as much as normal until September, 2020. In February, 2021 was driving along a 4-lane parkway (speed limit 55) and something struck the windshield. All other vehicles were at least 2 car lengths away and the sound of the strike sounded like an insect hitting the windshield. What resulted was a nickel sized, spidery crack on the passenger side, about a third of the way from the top. When Safelite attempted to repair this, it immediately spread out as they applied pressure while installing their equipment. Windshield had to be replaced (Hyundai glass used). August, 2021 car was being driven on 6-lane interstate (65mph) when a large rock struck the lower part of the passenger side of windshield. Large crack resulted which immediately spread across windshield, necessitating another windshield replacement (3rd party glass used). A week later, on 4-lane highway, while 2+ car lengths behind a semi, it sounded as if the car was being sprayed by sand followed by a loud pop. What resulted was a small crack at the edge of the passenger side which quickly spread horizontally until making an upward turn which slowed its progress. After waiting 6 weeks for a replacement (Hyundai glass) to come in, windshield was replaced for 3rd time on 11/2/21. Less than 24 hours later, while driving in traffic on 10-lane section of interstate (60mph), a loud pop occurred resulting in a nickel-sized, spidery chip in about the same location as the first instance. If history holds true, this will probably necessitate another windshield replacement. Having driven all of these same roads for 25+ years, prior to this vehicle, I have only had 2 other windshield chips, both which were repairable. 4 windshield replacements within 9 months is indicative of a design flaw.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Mar 2021

THE WINDSHIELD IN THIS CAR IS HORRIBLE! I'VE ALREADY HAD 2 CRACKS IN IT, ONE OF WHICH THAT HAS SPREAD SO BAD IT WILL HAVE TO BE REPLACED. ONLY 15,000 MILES ON THE CAR! NEVER HAD ANYTHING LIKE THIS HAPPEN WITH ANY OTHER CAR I'VE OWNED.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Mar 2021
Mar 2021

SEVERAL TIMES WHEN IT SNOWED THIS WINTER, I HAD ISSUES WITH THE WINDSHIELD WIPERS FREEZING UP ON ME. THIS SEEMS LIKE A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED IMMEDIATELY.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Mar 2021

SMALL PEBBLE STRUCK WINDSHIELD AND LARGE CRACK OCCURRED ON DRIVER SIDE. HAD WINDSHIELD REPLACED ON 2/25/21. ON 3/20/21, ANOTHER LARGE CRACK APPEARED ON DRIVERS SIDE FOR NO APPARENT REASON.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Mar 2021
Mar 2021

CRACKED DRIVER WINDOW, NO VISUAL SIGN ON DING

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Mar 2021
Feb 2021

DRIVING ON A TWO LANE RURAL ROAD DURING A SNOWSTORM, A TOWN SNOW PLOW STOPPED SUDDENLY IN FRONT OF ME. WHEN I STOPPED SHORT, SNOW SLID OFF OF MY ROOF ONTO THE WINDSHIELD. WHEN THIS HAPPENED, MY WIPERS STOPPED WORKING ALTOGETHER, LEAVING ME WITH NO FORWARD VISIBILITY AT ALL.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Feb 2021

WITH SNOW, THE WIPERS JUST STOP WORKING IF TOO MUCH SNOW PILES UP IN THE WELL EVEN WHEN DRIVING.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Feb 2021

I HAVE A 2020 PALISADE AND I LIVE IN MAINE. TODAY WAS THE THIRD SEPARATE EPISODE THAT MY WIPERS COMPLETELY DISABLED WHILE I WAS DRIVING. I SPENT QUITE A WHILE PRIOR TO DRIVING CLEANING OUT THE AREA NEAR THE WIPERS, AND HAD TO STOP THREE TIMES ON MY HOUR LONG COMMUTE TO WORK TO CLEAR MORE ICE/SNOW FROM THE AREA WHERE THE WIPERS REST. THE FIRST TWO TIMES I WAS UNSUCCESSFUL AND IT WAS VERY DIFFICULT TO SEE. THE WIPERS WERE WORKING WHEN I LEFT MY HOUSE AND BECAME DISABLED AS I WAS DRIVING. THE WEATHER WAS A MIX OF SLEET, RAIN AND SNOW BUT WITH MINIMAL BUILDUP THAT WOULD'VE CAUSED THE WIPERS TO BE DISABLED. I HAD NO WARNING OR VISIBILITY AND AN ACCIDENT COULD HAVE EASILY OCCURRED. I HAVE A VIDEO OF THE ISSUE.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Feb 2021

WHEN SNOW BUILDS UP IN THE WINDSHIELD WIPER WELL THE WIPERS STOP WORKING.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Feb 2021

VEHICLE WINSHIELD CRACKED WHILE DRIVING DOWN THE ROAD. IT JUST CRACKED WITHOUT IMPACT FROM AN OBJECT. INITIAL CRACK WAS APROX 10 INCHES LONG AND NOW EXTENDS AROUND 16 LOCATED DIRECTLY IN FRONT OF DRIVER. MANUFACTURER WILL NOT COVER AND COST IS OVER $1,200 DOLLARS. HAVE DELAYED DUE TO COST BUT IT IS IMPACTING DRIVERS VISION.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2020
Dec 2020

WHILE DRIVING DURING SNOWFALL, SNOW ACCUMULATED OVER WIPER AREA AND BLOCKS WIPERS FROM MOVING. WE HAD TO PULL OVER ON HIGHWAY IN MIDDLE OF SNOWSTORM AND CLEAR THE WIPER AREA. EXTREMELY DANGEROUS FOR MYSELF AND FAMILY. THE WIPERS TURN OFF IF THERE'S EVEN A LITTLE AMOUNT OF RESISTANCE, AND THE HOOD DESIGN ALLOWS FOR BUILD UP ACCUMULATION OF SNOW WHERE THE WIPERS GO.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Dec 2020
Dec 2020

ROCK HIT WINDSHIELD ON HIGHWAY. I'VE READ THAT THERE ARE A SIGNIFICANT NUMBER OF CRACKED WINDSHIELDS ON THE PALISADE.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Nov 2020
Nov 2020

WE WERE DRIVING ON US-27 AND A PEBBLE SIZED STONE HIT THE FRONT WINDSHIELD AND HAD CAUSED A 18 INCH LINEAR CRACK ON THE CENTER OF THE WINDSHIELD EXTENDING ALL THE WAY TO THE TOP OF THE FRAME.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Nov 2020
Nov 2020

I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2020
Oct 2020

AT 5,600 MILES A CRACK DEVELOPED BEHIND THE REARVIEW MIRROR ON THE WINDSHIELD. WITHIN A DAY THE CRACK TRAVELED FURTHER DOWN AND CURVED TOWARD THE DRIVERS SIDE OF THE WINDSHIELD. THE CAR WAS PARKED IN THE GARAGE WHEN THIS OCCURRED. UPON INSPECTION OF THE WINDSHIELD IT LOOKED AS IF A ROCK HAD HIT THE WINDSHIELD BUT NOT BIG ENOUGH THAT WE RECALLED HEARING ANY IMPACT WHILE DRIVING. THE WINDSHIELD IS NOW A SAFETY HAZARD AND NEEDS TO BE REPLACED.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2020
Oct 2020

WITHIN A MONTH OF USING MY VEHICLE IT GOT A SMALL CHIP/CRACK ON THE WINDSHIELD. I DONT RECALL HOW IT COULD HAVE HAPPENED. I FIND IT RIDICULOUS HOW WITHIN ONE MONTH I HAD TO GET MY GLASS FIXED.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Dec 2019
Oct 2020

A SMALL RICE SIZE PEBBLE HIT WINDSHIELD AND CRACKED WINDSHIELD. ANY NORMAL WINDSHIELD WOULD NOT HAVE CRACKED AT ALL. UPON ATTEMPT TO GET IT REPAIRED, THE CRACK SPREAD 2 FEET. THESE WINDSHIELDS ARE VERY POORLY DESIGNED AND HAVE A MAJOR INTEGRITY ISSUE.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Apr 2020
Oct 2020

CAR HAS UNDER 1400 MILES AND WENT ON FIRST TRIP. HIT TWO SMALL ROCKS AND WINDSHIELD CRACKED IN BOTH SPOTS. HAVEN'T CRACKED A WINDSHIELD IN 10 YEARS OF DRIVING. MANY OTHER PALISADE AND TELLURIDE OWNERS HAVE COMPLAINED ABOUT HOW EASILY THE WINDSHIELD CRACKS.

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2020
Sep 2020

WINDSHIELD JUST CRACKED 8 INCHES AND I WAS JUST SITTING AT A RED LIGHT

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2020
Sep 2020

PALISADE SAT IN GARAGE FOR 6 DAYS..DROVE OUT TODAY WINDSHIELD CRACKED. DEALER FOUND SUPERFICIAL CHIP THE SIZE OF A PIN HEAD. POOR QUALITY WINDSHIELD

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2020
Sep 2020

SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?

Type: Vehicle, Vehicle: 2020 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: May 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Hyundai Palisade has 98 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.