42 complaints reported

2021 Hyundai Palisade UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
42
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2022

The car randomly stopped in the middle of not where, like a stop sign, high way, and anywhere while driving it. Very unsafe… the car ask you to put the car on neutral or parking then the car does not want to start. After 15 min you can start the car with Neutral button. Not solution has been make by Hyundai. They have a lot of the same issue, and Hyundai does not know what to do next

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Aug 2022
Apr 2022

Windshield cracks easily it's a problem with this vehicle

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Mar 2022
Jan 2022

Another windshield complaint - we got a mosquito size chip in the windshield right after we bought it. It has not spread. However now all of a sudden under no known rocks hitting it - the lower passenger side now has a crack that has spread across the windshield. We have never had this issue with past vehicles. Hoping the replacement isn't the same. I do think the glass has some compromise in it and after reading the issues others have had am convinced.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2021
Jan 2022

Driving down the highway at 70 mph, no other vehicles around, we heard exploding glass shatter above us. The sunroof cover was closed, so no glass in the cabin. There was nothing around us nor anything flying in the air that could have hit the sunroof. We stopped as soon as we could safely to look at it and the sunroof glass was shattered in the middle. I had to use Gorilla tape to cover the glass so we could drive the last 2 hours home. My wife had to hold the cover closed for fear it would open and glass fly in to the cabin. Our safety was at risk as the glass could have fallen in. and cut us or flown in our eyes as we were traveling at highway speed. We have an insurance claim, we have contacted Hyundai with photos, and no response from Hyundai at this time. No warning lights or messages were on in the vehicle. We have a repair estimate including glass clean up and new glass installation. We researched and appears that sunroof explosions have happened on Hyundai models, I guess we weren’t the exception.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2022
Sep 2021

My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side. Hyundai Palisades has several lawsuits pending this windshield substandard spiderwebbing due to soft blows! Hyundai says they have no replacement windshields available? This presents a very dangerous situation as we two grandchildren in this vehicle. Forget about insurance deductibles we need this windshield replaced ASAP! Can you help? Thank you Grandpa Nick Antonecchia

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2021
Sep 2021

Oxygen depleting Lighter Than Air TOXIC gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle. It is not just the Smell, but the Oxygen Depleting gasses emitted by whatever is causing the occurrence. Most own ers complain about the Smell, but the smell is directly related to the Intoxicating & probably deadly carcinogenic funes. Thank you for your time.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2021
Jul 2021

Windshield glass cracked in two different locations. One caused by a small pebble and the second looks to have cracked on its own. Vehicle only 6 months owned.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Jul 2021

windnoise/whistle noise in driver door on 2021 Palisade SEL

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Jun 2021

When i was driving suddenly the Sunroof glass bursted and shattered in to pieces. There was nothing fell on to it as i was driving in the middle lane of freeway. I just heard a huge noise like shotgun fired and found out that the glass is shattered. I called dealer to review and find out what can be done. I have been asked to show up to dealerships next week. I have read lot of blogs and forums and found this is a common issue with Hyundai and they are not yet able to fix it. Many owners of Palisades reported this issue as well.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jun 2021
Jun 2021

THE WIRELESS CAR PLAY CONSTANTLY LOSES SIGNAL AS SHOWN IN THE PHOTO. THERE ARE SEVERAL FORUMS OUT THERE WITH THE SAME PROBLEM AND EVERY DEALERSHIP CLAIMS THERE'S NO ISSUES. I COULD PROVIDE TONS OF PEOPLE WITH THE SAME ISSUES. THE SAFETY RISK IS IF YOU ARE USING THE APPLE CAR PLAY FOR NAVIGATION, EVERY FEW MINUTES THE SERVICE DROPS AND YOU HAVE TO TOUCH THE SCREEN A FEW TIMES TO BRING IT BACK UP. WIRELESS APPLE CAR PLAY IS A NEW FEATURE THAT ISN'T WORKING PROPERLY.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: May 2021
May 2021

I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south Florida and the ac was on. But I have no idea why it spontaneously cracked.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Mar 2021
Apr 2021

THE AIR CONDITIONER STOPPED WORKING. THE AIR WAS NOT COLD AT ALL AND A I HEARD A NOISE LIKE GAS SLIPPING AWAY WAS VERY OBVIOUS. I HAD TO TURN IT OFF BECAUSE WAS AFRAID COULD BE DANGEROUS GAS AND NO SENSE IN LEAVING THE AC ON IF WASN'T WORKING. I WAS DRIVING THE VEHICLE IN A TRIP OF 2 HOURS IN A HIGHWAY AND THE SERVICE PERSONNEL THAT CHECKED THE VEHICLE TOLD ME THAT SOMETHING HIT THE CONDENSER. HE SHOWS US THE DAMAGE AND WE REALIZED THAT THE GRILL HAS BIG HOLES AND NO REAL PROTECTION TO THE CONDENSER. ANY ROCK CAN BREAK THE CONDENSER. THE DEALER SAID THEY ARE NOT RESPONSIBLE FOR THIS WHEN IS OBVIOUSLY A BAD DESIGN. THE WAY THE GRILL IS DESIGNED IS GOING TO PERMIT THAT THE CONDENSER BREAKS OR SUFFER DAMAGES ALL THE TIME.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Mar 2021

WHEN USING APPLE PLAY, WIRELESS AND CONNECTED, MY DISPLAY SCREEN GOES BLACK. I HEAR THIS IS A COMMON ISSUE WITH THE PALISADE.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Dec 2021
Mar 2021

Front Windshield cracked on the top right corner. The car has been sitting in my driveway since purchased in January 2021 with only 3250 miles so far. I contract Hyundai and they asked to take it to the dealership however nothing was done to fix it since the crack was larger than six inches. I was given a quote to replace a windshield for nearly $1500. Windshield cracking is an issue with Palisade as there are many people reporting the same issues where the Palisade windshield has cracked even from a small chip. It seems all of the people complaining on the internet are complaining about the same location being cracked on the windshield and then spreading. something needs to be done to fix it.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Dec 2020

THIS VEHICLE ONLY ALLOWS FOR WIRELESS APPLE CARPLAY CONNECTIVITY. WHEN USING THIS FEATURE, CALLS DROP CONSTANTLY, MAPS AND DIRECTIONS DROP CONSTANTLY, AND THE NAVIGATION SCREEN GOES BLACK WHILE DRIVING. THIS HAS CAUSED MAJOR DISTRACTION AND LOST CALLS/DIRECTIONS. THIS HAPPENS DESPITE ALL SOFTWARE UPDATES BEING CURRENT. THIS HAPPENS WHEN STATIONARY, IN MOTION, ON WHY OR CITY STREETS. AT ALL TIMES.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Dec 2020
Dec 2020

I JUST BOUGHT A 2021 SEL PALISADE ON THURSDAY AND I'M HAVING PROBLEMS WITH THE APPLE WIRELESS CARPLAY CONNECTION. IT WILL CONNECT, SHOWS THE NAVIGATION APPS, AND PLAY MUSIC FOR ABOUT 5 TO 10 MINUTES THEN DROPS OUT. THEN A MESSAGE POPS UP SAYING I HAVE NO BLUETOOTH CONNECTION WITH ANY DEVICE. IF I PUSH THE HOME MENU BUTTON, HOWEVER, THE CARPLAY BUTTON IS STILL SHOWING. IF I PUSH IT I'M BACK IN CARPLAY, BUT THE BLANK OUT PROCESS REPEATS ITSELF AGAIN AFTER A FEW MINUTES. I CALLED MY DEALERSHIP SALES GUY TODAY, AND HE SAID TO SET UP AN APPOINTMENT TO BRING THE VEHICLE IN TO FIX IT, BUT ON THE PALISADE FORUM, MANY PEOPLE ARE HAVING THE SAME ISSUE AS ME WHO HAVE JUST PURCHASED A 2021 PALISADE SEL. AND CARPLAY CANNOT PLAY IF CONNECTED VIA USB CORD AS IN PREVIOUS MODELS. IF THIS BUG IS FIXED, IT'S WILL BE A GREAT FEATURE TO HAVE IN THE 2021 SEL. RIGHT NOW IT'S AN ANNOYANCE AND A SAFETY HAZARD (AS A GPS MAP MAY BE UP AND DISPLAYING THEN JUST DISAPPEARS). THIS ISSUES HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY AND CITY STREETS. I DON'T KNOW IF A SOFTWARE UPDATE IS NEEDED IN THE VEHICLE OR IF IT'S A BANDWITH ISSUE. I HAVEN'T BEEN ABLE TO REACH HYUNDAI YET TO REPORT THE ISSUE.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Dec 2020
Oct 2020

I HAD JUST LEFT THE DEALERSHIP WITH 28 MILES ON THE ODOMETER WHEN A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A ONE AND ONE HALF INCH CRACK IN THE WINDSHIELD. I WAS TRAVELING AT 45 MPH. THE WINDSHIELD HAS TO BE DEFECTIVE OR TOO THIN TO INCUR THIS DAMAGE. I WAS NOT FOLLOWING ANOTHER VEHICLE THAT COULD HAVE PROJECTED THE PEBBLE. THE MANUFACTURER SHOULD BE REQUIRED TO REPLACE THE DEFECTIVE WINDSHIELD AT IT'S EXPENSE. THIS IS NOT A CHEAP VEHICLE. I UNDERSTAND THERE IS CURRENTLY A LAWSUIT AGAINST THE MANUFACTURER TO REPLACE OTHER OWNERS WINDSHIELDS.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2020

Trend Over Time

Complaints by year

Quick Summary

The 2021 Hyundai Palisade has 42 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.