33 complaints reported

2023 Hyundai Santa Fe UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
33
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

May 2024

Driving down the interstate yesterday & heard a very loud ‘POP!’ Looked when I got home to find that the sunroof glass had shattered (as has, apparently, happened to more than a few vehicles by Hyundai, as well as other manufacturers), & fell onto the fabric liner below it. Thankfully, I did not have any of my grandchildren in the back seat at the time, & the sunroof was closed. At the very least, Hyundai needs to replace and repair the glass, & be sure, before it’s returned to me, that it’s better than it was when it was new.

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2024
May 2024 Injury

WHEN I WAS DRIVING TO WORK THE MORNING OF 5/20/2024, MY PANORAMIC SUNROOF EXPLODED OUT OF NOWHERE. PART OF THE GLASS FELL ON MY HEAD RESULTING IN A CONCUSSION.

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2024
Mar 2024

While driving on [XXX] at 65 MPH, without warning the sunroof spontaneously exploded and shattered. It produced an extremely loud bang, like a gunshot, startling me to where I almost lost control of the vehicle. There were no vehicles in front of us, no vehicles behind us, and nothing above us (not traveling under a bridge or overpass). We were traveling in the state of Mississippi at the time and it was 58 degrees and raining, NO HAIL was coming down ever. The dealer cannot explain why this would happen but would not cover it under warranty. The vehicle is brand new with 4,100 miles on it when this occurred. Insurance company is paying for the repair which is now complete. The shattered sunroof is thrown away but I have pictures of it right after it happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2024
Jan 2024

SAFETY ISSUE: EXPLODING SUNROOF While driving my 2023 Hyundai Santa Fe Limited to work approximately at 6:15AM CST on 9/30/2024 on I-170 southbound in St. Louis, MO, the panoramic sunroof exploded. Car systems did not contain an indicator light or alert that the sunroof was stressed and about to explode. No debris (stone, rock, tree branch, item falling off a car or truck) or falling bird causing this sunroof damage. After the sunroof explosion, I continued driving. No other damage to my automobile or any other car on highway.

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Sep 2024
Aug 2023

I was driving on the freeway when it sounded like an explosion inside the vehicle occurred. I was not sure what it was at first, and then I started to hear glass rattling in the sunroof area. I pulled over and looked on top of the vehicle and the sunroof glass has exploded. Nothing hit the vehicle, so heat must have caused the sunroof to explode. It was approximately 103 degrees outside per the vehicle's thermometer.

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2023
Aug 2023

While traveling on state highway I heard a sudden, loud pop, similar to a gunshot sound. I looked everywhere and noticed that the sunroof was shattered. It is panoramic and was open. The rear, unopened section was completely shattered. Upon closer inspection there is a jagged hole about 1.5 inches in length in the sunroof. Although the rear part of the sunroof was intact, there were shards of glass scattered throughout the cabin.

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2023
Jun 2023

Hello, I would like to point out a safety issue many new car manufacturers have actually implemented. I've witnessed this safety issue at two accident myself. Most automakers today lock your car doors automatically unnoticed by most drivers . The door locks are operated by electrical current only, if a accident destroys your car battery mechanically or by shorting out the battery in water, a person is unable to unlock their door. Thereby trapping them inside their car. In case your car is on fire or submerging in water you are trapped. There normally is a mechanical lock release if you are aware of how to use it, most people today if questioned have no idea how to do that. My son recently purchased a new Ford pickup that when the doors are locked the little plunger that you would pull up manually to release your door lock is recessed in the panel to the point you cannot grab hold of it. GMC truck owners are told to just pull the handle three times and the door will unlock, this is a true statement, if, the battery is connected. Research will show many people drowning and killed by automobile fire, When they have been perfectly physically capable of escaping the car If the door lock had not prevented them from escaping. It Is such a simple fix, just by redesigning the mechanical operation to only luck the door from the outside not the person inside. This auto lock future can not be changed on this car as i have requested. Please contact me with questions. Thank you for your help in saving lives! [XXX] My back ground has been 25 years with IBM in R&D also aircraft electrician, and industrial electrician INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2023
Apr 2023

I bought a brand new 2023 Hyundai Santa Fe. Not even one month later the panoramic sunroof exploded while I was driving on the interstate at 75 mph. There were no warning lamps, messages or other signs that this would/could happen prior to the incident. I was not informed by the dealership that this could happen, but they were aware it could happen. I was told by the Sales Manager, “We wouldn’t sell the cars if we informed consumers”. I had the screen cover closed, so I was very fortunate because it could have caused a major accident on the interstate if it was open and glass exploded all over me and got in my eyes. Hopefully the vehicles behind me did not have any damage to their vehicles from the glass. I was not told if it is available for inspection. I was only told that it would be replaced. This problem is happening since 2012. There have been multiple class-action lawsuits with multiple car brands that have panoramic sunroofs.

Type: Vehicle, Vehicle: 2023 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2023

Trend Over Time

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Quick Summary

The 2023 Hyundai Santa Fe has 33 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.