2002 Hyundai Sonata SUSPENSION,STRUCTURE

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT PREMATURE RUST AND CORROSION OCCURRED ON THE FRONT SUBFRAME. THE RUST WENT THROUGH THE FRONT SUBFRAME, CAUSING IT TO FRACTURE. THE VEHICLE WAS SERVICED BY CHECKERED FLAG HYUNDAI (3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 687-3462) FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE DEALER HAD TO DISASSEMBLE THE VEHICLE. OTHER PARTS WERE DAMAGED. THE DEALER REFUSED TO REPLACE THE DAMAGED PARTS AND STATED THAT THEY WOULD ONLY SERVICE THE RECALL, WHICH WAS COMPLETED. ALSO, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE CONTACT WAS NOT NOTIFIED BY THE MANUFACTURER OF THE TWO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE PARTS WERE DAMAGED FROM THE COMPLETION OF THE RECALL REPAIR. THE MANUFACTURER REFUSED TO PROVIDE COVERAGE FOR THE REPLACEMENT OF THE DAMAGED PARTS, STATING THAT THE DEALER PROVIDED THE REMEDY FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER EXPECTED THE CONTACT TO REPLACE THE PARTS THAT WERE DAMAGED. THE APPROXIMATE FAILURE MILEAGE WAS 94,724.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 33 MPH, THE CONTACT'S VEHICLE STRUCK A POTHOLE. AS A RESULT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FAILED TO SUPPORT THE CONTROL ARM. THE TECHNICIAN INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 105,000.

NOTICED PULLING TO RIGHT AS DRIVING, ALONG WITH RATTLING IN FRONT END. FOUND THAT DRIVER FRONT SUBFRAME NEAR LOWER SUSPENSION MOUNT IS COMPLETELY RUSTED THROUGH. DISCOVERED THAT THIS IS A NOTED ISSUE WITH THESE MODEL VEHICLES AND THAT A RECALL HAS BEEN ISSUED BY THE MANUFACTURER. DUE TO OBVIOUS SAFETY CONCERNS I WOULD LIKE TO KNOW HOW TO PROCEED WITH THIS CONCERN. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD BANGING NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE LOWER CONTROL ARM ON THE PASSENGER SIDE HAD SEPARATED BECAUSE THE SUBFRAME WAS RUSTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND CONFIRMED THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 206,341.

AFTER HAVING REPAIRS DONE UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI AND PAYING 500.00 FOR AXLE REPAIR, 2WKS LATER THE OPPOSITE WHEEL COLLAPSED OUT OF THE BALL JOINT. 900.00 REPAIR BILL AND DEALER INDICATED THIS WAS NOT RELATED TO THE SUB-FRAME RECALL. THIS IS NOW 2 INCIDENTS WHERE THE WHEELS FELL OFF THE CAR WHILE THE DRIVER WAS DRIVING THE CAR. BOTH WERE THANKFULLY AT LOW SPEEDS IN A PARKING LOT. *TR

WHEEL COLLAPSED INTO WHEEL WELL - REPAIRED UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI. STILL HAD TO REPLACE AXLE AND AXLE BOOT - 500.00 DEALER REPAIR. *TR

MY CAR HAD BEEN EXPERIENCING PULLING TO THE RIGHT AND I WAS REPLACING THE RIGHT FRONT TIRE EVERY WEEK. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. I TOOK IT TO MY DAD WHOM IN TURN GOT A MECHANIC TO LOOK AT IT. THE MECHANIC SAID THAT THE K FRAME WAS BROKEN. HE TRIED WELDING IT. THE WELD HELD FOR ABOUT TWO WEEKS. AFTER RESEARCHING THE PROBLEM I FOUND THAT THERE IS A RECALL AND SETTLEMENT FROM HYUNDAI. I CALLED THE CUSTOMER SERVICE DEPARTMENT WHO IN TURN GAVE ME A CASE NUMBER AND HAD BE TAKE THE CAR TO THE DEALERSHIP. THEY INSPECTED THE CAR AND DETERMINED THAT MY CAR DIDN'T FIT THE CRITERIA. I'M CONFUSED BY THE FACT THAT SO MANY VEHICLES LIKE MINE HAVE THE SAME PROBLEM BUT THEY DON'T FIT THE "CRITERIA". SOMETHING IS WRONG. AND IT'S MORE THAN CORROSION OR THE LACK OF. *TR

AFTER HAVING INCREASED DIFFICULTY CONTROLLING THE CAR, I TOOK IT TO MY TIRE DEALER FOR AN ALIGNMENT AND WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE THE FRAME WAS "BROKEN" AND WAS SHREDDING MY REAR TIRES. I CALLED HYUNDAI CORPORATE AND WAS TOLD THAT THERE WAS A RECALL ON THE SUBFRAME AND WAS ADVISED TO TAKE THE CAR TO MY LOCAL DEALER FOR INSPECTION. UPON INSPECTION, I WAS TOLD THAT IT WAS COVERED ON THE RECALL AND LEFT IT WITH THEM FOR TWO DAYS FOR REPAIR. WHEN I PICKED THE CAR UP, I WAS TOLD THAT THE FRONT WAS REPAIRED AT NO COST TO ME, HOWEVER, THE REAR (WHICH IS WHAT I WENT IN FOR) WAS IN VERY BAD SHAPE BUT IT WAS NOT COVERED AND WOULD COST ME $1,500 TO REPAIR IT. I CANNOT UNDERSTAND HOW THE FRONT OF A FRAME CAN BE PART OF A RECALL, BUT THE REAR IS NOT. ????? AND I CANNOT UNDERSTAND WHY THE LOCAL DEALER DIDN'T CALL TO TELL ME THIS BEFORE HE DID THE WORK ON THE FRONT. HAD I KNOWN HOW MUCH IT WAS GOING TO COST ME, I WOULD HAVE TOLD HIM NOT TO BOTHER. SHOULD I CHOOSE TO KEEP THE CAR, IN ADDITION TO $1,500 TO REPAIR THE REAR FRAME, I WILL ALSO NEED TO BUY TWO TIRES TO REPLACE THE TWO WHICH THIS REAR FRAME IS SHREDDING. UNBELIEVABLE. *TR

THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA I JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK... I THOUGHT I NEED ALIGNMENT BUT, FOUND OUT THAT I NEED REPLACE SUBFRAME. THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN NEW YORK) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I AM PLANNING TO CALL HYUNDAI. *TR

THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA WE JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK...THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN S.DAKOTA) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I CALLED HYUNDAI AND THE REPRESENTATIVE LIED TO MY EAR THAT IT WAS NOT COVERED BY THAT RECALL AND THAT I SHOULD TAKE TO THE HYUNDAI DEALERSHIP AND PAY FOR THE REPAIR MYSELF. THIS IS UNCONSCIONABLE AND SHOULDN'T BE SO. I WISH I CAN GET SOME HELP. *TR

1. HIT A POTHOLE, DAY OR TWO LATER NOTICED CAR WAS PULLING TO THE RIGHT AND MAKING NOISE WHEN TURNING. TOOK IT TO A MECHANIC BECAUSE I THOUGHT IT NEEDED AN ALIGNMENT 2. MECHANIC NOTICED LARGE HOLE (2"+ DIAMETER) WITH SIGNIFICANT CRACKING IN THE RIGHT SIDE SUBFRAME BEHIND THE WHEEL BY LOWER CONTROL ARM 3. ATTEMPTING TO CONTACT HYUNDAI MOTOR AMERICA. *TR

TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP BECAUSE THE STEERING BECAME DIFFICULT TO CONTROL WHILE DRIVING 20 MPH. THE MECHANIC STATED THAT THE FAILURE WAS IN THE PASSENGER SIDE FRONT SUBFRAMES. THERE WAS A LARGE HOLE THAT RUSTED ALL THE WAY THROUGH THE FRAMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. AFTER RESEARCHING THE ISSUE, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THE SAME DEFECT AND BELIEVES IT SHOULD BE RECALLED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 106,000. UPDATED 01/07/09. *LJ THE SWAY BAR ENDS LINKS AND BUSHINGS WERE WORN. UUPDATED 01/09/09. *JB