2018 Hyundai Tucson Power Train

THE DUAL CLUTCH, 7 SPEED AUTOMATIC TRANSMISSION IN MY 2018 HYUNDAI TUCSON DOES NOT ALWAYS MOVE THE CAR. WHEN PULLING OUT OF A DRIVEWAY, INTERSECTION, OR CROSSING ONCOMING TRAFFIC LANES THE CAR WILL STOP MOVING WHILE PARTIALLY IN THE STREET/INTERSECTION. IT WILL NOT MOVE, THE ENGINE RPM'S REV UP AND THEN ALL OF A SUDDEN THE CAR LUNGES FORWARD. I AM AFRAID THAT A CAR APPROACHING ME MAY NOT STOP IN TIME AND RUN INTO ME, EVEN THOUGH I HAD PLENTY OF TIME TO MAKE THE TURN. I TOOK THE CAR TO THE DEALER ON 9/24/2019 AND THEY SAID THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. I RETURNED THE CAR TO THE DEALER FOR THE SAME ISSUE ON 5/5/20. THE CAR WAS RETURNED TO ME AFTER 6 WEEKS AND THE DEALER STATED THEY REPLACED THE TRANSMISSION AND DUAL CLUTCH ASSEMBLY WITH A NEW UNIT AND I WAS INFORMED THAT THIS MAY NOT RESOLVE THE ORIGINAL ISSUE. ON 6/24/20 THE CAR WAS RETURNED TO THE DEALER FOR THE SAME ISSUE AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. AT NO POINT DID HYUNDAI TELL ME THEY'VE HAD ONGOING ISSUES WITH THEIR DUAL CLUTCH TRANSMISSION. IT WAS MY OWN RESEARCH AND CONTACTING ANOTHER DEALER THAT I WAS TOLD HYUNDAI IS AWARE OF THE PROBLEM AND HAS NO CURRENT SOLUTION TO RESOLVE THE MATTER. *TR

MOSTLY IN THE MORNING AFTER THE VEHICLE HAS SAT ALL NIGHT AND OCCASIONALLY THROUGHOUT THE DAY AFTER STOPPING AT RED LIGHTS OR WHEN LEAVING A PARKING LOT. THE VEHICLE WILL 'STALL, SHUTTER' OR HOWEVER ELSE YOU WANT TO DESCRIBE A RAPID JERKING MOTION WHILE TRYING TO ACCELERATE FROM A STOP. IT CAUSES A DELAY IN THE ABILITY TO EFFECTIVELY AND SAFELY MERGE THE VEHICLE INTO TRAFFIC AT TIMES.

WHEN I WENT TO ACCELERATE OUT OF A BUSINESS DRIVE WAY, THE CAR HESITATED AT LEAST 1-3 SECONDS BEFORE ENGAGNG THE TRANSIMISSION TO ACCLERATE THE VEHICLE OUT OF THE DRIVEWAY INTO TRAFFIC. AS I WAS TURNING OUT OF THE DRIVEWAY, I WAS ALMOST STRUCK BY AN ONCOMING VEHICLE. I WAS IN 2 OTHER SEPARATE INCIDENTS EITHER ACCCLERATING TO GET INTO A LANE OR ACCELERATING FROM A STOPPED POSITION ALMOST CAUSING ACCIDENTS BECAUSE OF THIS PROBLEM. I WAS SO SCARED, I TRADED THE 2017 TUSCON IN FOR A 2018 TUSCON HOPING THE PROBLEM WOULD BE SOLVED. IT DID NOT. IT HAPPENS IN THE 2018 TUSCON LESS OFTEN, BUT MORE INTERMITTENTLY MAKING IT EVEN MORE DANGEROUS AS YOU DO NOT KNOW WHEN OR IF ITS GOING TO HAPPEN AND BE ABLE TO REACT APPROPRIATELY.

I HAVE THE 2018 TUSCON LIMITED 1.6T DCT WITH NO MORE THAN 12,000 MILES. WHEN ACCELERATING FROM A STOP OR ACCELERATING AFTER BRAKING AND PRESSING THE GAS PEDAL NORMALLY, THE CAR STOPS ACCELERATING AND THE CAR SLOWS DOWN. THIS ALSO HAPPENS AFTER COMING TO A STOP AND TURNING ONTO A DIFFERENT STREET. WHEN IT HAPPENED TO MY WIFE SHE PULLED OVER INTO THE CENTER TURNING LANE, BECAUSE THE CAR WOULD NOT ACCELERATE AND THERE WERE CARS TURNING BEHIND HER. I HAVE TAKEN IT IN TO HAVE IT SERVICED AND THEY EITHER APPLIED AN UPDATE OR RESET THE TRANSMISSIONS COMPUTER; HOWEVER, A FEW HUNDRED MILES LATER AND IT'S DOING IT AGAIN. MY WIFE IS CONCERNED THAT THIS WILL HAPPEN ONE DAY AND WILL CAUSE AN ACCIDENT; SHE SAID SHE DOES NOT FEEL SAFE DRIVING THIS CAR ANYMORE. MY FIRST VEHICLE WAS A MANUAL AND I KNOW HOW A MANUAL DRIVES AND HOW THEY ACCELERATE AFTER SHIFTING. I UNDERSTAND THAT A DCT MAY HAVE SIMILAR BEHAVIORS. HOWEVER, THIS WOULD BE SIMILAR TO SOMEONE HOLDING IN THE CLUTCH ON A MANUAL AND NOT BEING ABLE TO SHIFT GEARS, GRINDING THEM, CAUSING THE VEHICLE TO NOT ACCELERATE AND ANY VEHICLE BEHIND THEM TO STOP OR SLOW DOWN SUDDENLY. WE LOVE THE CAR, BUT THE TRANSMISSION MAKES US FEEL UNSAFE AND HOPEFULLY WE DO NOT GET INTO AN ACCIDENT DUE TO THIS DCT ISSUE. I HAVE ALSO CONTACTED HYUNDAI DIRECTLY ABOUT THIS AND I AM SUPPOSED TO BE RECEIVING A CALL FROM HYUNDAI CONSUMER AFFAIRS IN 3-5 BUSINESS DAYS.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO AVERT BEING STRUCK IN THE REAR BY ANOTHER VEHICLE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED TO RESPOND. AFTER SEVERAL SECONDS, THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO MIKE KELLY HYUNDAI (254 PITTSBURGH RD, SUITE B, BUTLER, PA 16002, (724) 287-2701) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DCT TRANSMISSION OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBERS 12236015, 15808024, AND 16248911. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

I PURCHASED MY NEW CAR 8 MONTHS AGO WITH 2 MILES ON IT. I AM SCARED TO DEATH TO PULL OUT FROM RED LIGHTS IF ANYONE IS EVEN INSIGHT AT TIMES. IT SEEMS AS THOUGH IT JUST DOESNT WANT TO GO AT ALL. I CAN FLOOR THE GAS AND IT HESITATES FOR FEW SECONDS AS THE RPMS ARE VERY HIGH ALL YOU GET IS A ROLL INTO TRAFFIC. IT MAKES ME SO NERVOUS AT TIMES DRIVING THIS VEHICLE. WORSE MISTAKE BUYING THIS VEHICLE AND WORSE PART IS I WILL BE STUCK IN AS ITS NOT WORTH HALF OF WHAT I OWE ALREADY. THIS SHOULD BE SOMETHING DISCUSSED BEFORE SIGNING OR NOT ON THE MARKET TO SELL AT ALL

BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.

DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE.

CAR FAILS TO ACCELERATE MORE THAN THE SPEED OF MAYBE ROLLING THROUGH A STOP SIGN WHEN YOU ARE AT A STOP SIGN YOU CANNOT ACCELERATE AND IT IS VERY DANGEROUS TO PEOPLE BEHIND YOU THAT WILL SMASH INTO YOU AND THEN YOU HAVE TO FLOOR THE GAS PEDAL AND WORRY ABOUT CRASHING INTO SOMEBODY IN FRONT OF YOU. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THERE IS NO PROBLEM AND THEY CAN'T FIND ANYTHING THEREFORE THEY CAN'T FIX IT. I AM MOVING TO FLORIDA WHERE IT IS HOT AND HUMID ALL THE TIME WHICH IS SEEMS THAT THAT IS WHEN THE PROBLEM HAPPENS. I WOULD LIKE A NEW VEHICLE IF THEY CAN'T FIX IT I FIND THIS COMPLETELY RIDICULOUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON IT YET AS THERE ARE MANY MANY COMPLAINTS THROUGHOUT THE INTERNET

VEHICLE FAILED TO ACCELERATE WHILE MERGING INTO TRAFFIC, FORCING ENGINE TO REACH 6.5K RPM ONCE IT BEGAN TO DO SO. HAPPENS FREQUENTLY. MANY OTHER COMPLAINTS ON SAME ISSUE BY VARIOUS OWNERS.

STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!

VEHICLE RANDOMLY SLIPS OUT OF GEAR WHEN BREAK IS QUICKLY DEPRESSED WHEN ROLLING FROM A STOP. VEHICLE NEEDS TO BE SHUT DOWN AND RESTARTED. A VERY SERIOUS SAFETY ISSUE. VEHICLE RANDOMLY FAILS TO SHIFT UP WHEN ACCELERATING. ANOTHER VERY SERIOUS SAFETY ISSUE. DUEL-CLUTCH TRANSMISSION IS CLEARLY DEFECTIVE AS DESIGNED.

LEASED A NEW 2018 HYUNDAI TUCSON LIMITED FROM A LOCAL DEALER. NOTED THE HESITATION IN THE ACCELERATION WHEN TEST DRIVING. SALESMEN SAID BRAND NEW ENGINE, GAS, ETC, MOST LIKELY WILL WORK ITS WAY OUT IN DRIVING WITH NEW REFILL OF GAS. NOTICED PROBLEM ALL THE WAY HOME AFTER PURCHASE. CONTACTED DEALER NEXT DAY AFTER FILLING TANK WITH SAME ISSUE, THEIR RESPONSE "ITS A NOTED HYUNDAI USA TUCSON TRANSMISSION ISSUE". THATS IT! REPORTED TO HCA (HYUNDAI CONSUMER AFFAIRS), HAD A CASE NUMBER ASSIGNED VIA AUTOMATED MAIL. NO CALL, NO MAIL FROM ANYONE AT HYUNDAI TO ADDRESS THE ASSIGNED COMPLAINT #. FILED ANOTHER COMPLAINT, RECEIVED A NEW CASE NUMBER, HYUNDAI CONTACTED ME WITH NO INFO ON MY CASE, MY DOCUMENTS SENT OR NO KNOWLEDGE OF THE TRANSMISSION ISSUES WITH THEIR TUSCON 1.6L TURBO, 7 SPEED ENGINE/TRANSMISSIONS. TOOK THEM 3 MONTHS TO FULLY RESPOND TO SECOND CASE NUMBER ASSIGNED DUE TO MANY PHONE CALLS AND MAILS TO THEM ON THE CASE AND NO RESPONSE ON RESOLUTION TO THIS HAZARDOUS ISSUE WITH THE TRANSMISSION. PENDING REGIONAL CASE WORKER TO BE ASSIGNED TO ASSESS THE TRANSMISSION AT THE SAME DEALER WHERE PURCHASED. *DT

I PURCHASED A 2018 TUCSON IN A NOVEMBER, RECENTLY I HAVE NOTICED THAT THE VEHICLE STRUGGLES TO ACCELERATE. I WILL CONTACT THE DEALERSHIP TOMORROW BUT I SEE THAT I'M NOT THE ONLY ONE THAT SEEMS TO BE EXPERIENCING THIS PROBLEM. IT SEEMS TO BE GETTING WORSE. IT'S A HAZARD ESPECIALLY WHEN DRIVING IN THE FREEWAY.

WHILE DRIVING AND THEN COMING TO A TEMPORARY STOP SUCH AS WAITING FOR A RED LIGHT TO TURN GREEN OR RIGHT ON RED OR MAKING A LEFT TURN; THEN I STEP ON THE ACCELERATOR TO DRIVE, THEN ABOUT 20 YARDS OR SO INTO THE MOVEMENT OF THE CAR, THE CAR STOPS MOVING BUT THE ENGINE IS STILL RUNNING. IT DELAYS FOR ANYWHERE BETWEEN 2 AND 5 SECONDS, JUST ENOUGH TIME FOR CARS TO BE COMING RIGHT AT YOU. IT HAPPENED TWICE IN ONE WEEK, ONCE THE WEEK BEFORE AND ONCE RECENTLY, THE SAME DAY I TOOK THE CAR BACK TO THE DEALER TO SEE WHAT WAS WRONG. IT HAS HAPPENED HERE AND THERE IN THE SEVERAL MONTHS THAT I HAVE OWNED IT, BUT SEEMS TO BE GETTING MORE PRONOUNCED WHERE I AM NOTICING IT MORE. I ALMOST GOT HIT FROM BEHIND TWICE AND ALMOST GOT "T-BONED" WHEN MAKING A LEFT TURN. THE SERVICE DEPARTMENT SAYS IT DID NOT DO IT WHEN THEY TOOK IT OUT (I TOLD THEM IT DOESN'T DO IT ALL THE TIME AND IT PROBABLY WON'T FOR THEM.) THEY SAID THERE ARE NO BULLETINS OUT OR RECALLS AND NO CODES SHOW UP WHEN THEY TESTED IT. WELL I DID RESEARCH AND FOUND THAT THE TUCSON HAS HAD MANY PAST PROBLEMS LIKE THIS (LITERALLY HUNDREDS, IF NOT THOUSANDS) AND THE MANUFACTURER WAS IGNORING PLEAS FROM DESPERATE OWNERS BECAUSE NOTHING WAS BEING ADDRESSED. HYUNDAI FINALLY ADMITTED TO PROBLEMS WITH THE 2016 AND 17 TUCSONS AND DID A RECALL. I FEEL THAT THIS IS A VERY SERIOUS SAFETY ISSUE, ESPECIALLY WHEN I AM NOW AFRAID TO MAKE LEFT AND RIGHT TURNS KEEPING IN MY MIND THAT THIS CAR IS GOING TO HESITATE, STALL, DELAY, WHATEVER YOU WANT TO CALL IT. 5500 HUNDRED MILES ON IT AND I PAID THOUSANDS OF DOLLARS TO BUY IT, I DON'T FEEL SAFE MAKING TURNS AND FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED AND QUICKLY BEFORE SOMEONE (I HOPE NOT MYSELF ALSO)) GETS INJURED OR KILLED.

THIS TRANSMISSION CAUSES THE CAR TO NOT ACCELERATE WHEN IT SHOULD, AND WHEN THE TRANSMISSION KICKS IS THE CAR TAKES OFF TO FAST LIKE IT IS OUT OF CONTROL. SOME TIMES THE TRANSMISSION MAKES THE CAR JERK THREE TO FOR TIMES IN STOP AND GO TRAFFIC. THIS IS UNSAFE AND I'M WEIGHTING FOR SOME ONE TO REAR END ME OR ME HITTING SOMEONE ELSE. I WAS MAKING A LEFT TURN FROM A STOP LIGHT AND THE CAR WOULD NOT ACCELERATE AND HALF WAY THRU THE TURN THE CAR TOOK OFF ON ME BUT I GOT IT UNDER CONTROL. I CANT LET MY WIFE DRIVE THIS CAR AND THAT IS A SHAME BECAUSE WE BOUT IT FOR HER TO DRIVE. THIS CAR IS UNSAFE TO DRIVE AND ALL I GET FROM THE HYUNDAI DEALER IS EXCUSES.IT GOES TO THE SERVICE DEPT.10/6/18 AGAIN.

VEHICLE SEVERELY HESITATES TO ACCELERATE FROM A STOP WHILE IN TRAFFIC (GEAR SHIFT IS IN DRIVE POSITION). FAILS TO ACCELERATE WHEN MAKING LEFT TURNS TO AVOID ONCOMING TRAFFIC. PROBLEM PERSISTS REGARDLESS OF DRIVING MODE SELECTION.