9 complaints reported

2024 Hyundai Tucson UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
3
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Dec 2025

I had to retrieve something from the back of my Hyundai Tucson Hybrid SUV, opened the back door. I retrieved several items and placed them in a safe area. Got back into my vehicle and proceeded to drive into my garage (with the rear door fully open). Next thing I heard was my Tucson crashing into my garage door. I had no warnings, flashing lights or audio sounds nothing that would help me avoid that collision. The reason I purchased this particular vehicle was because it comes with sensors and cameras completely around the vehicle (including the rear). In fact on the rear door is sensor and a camera. In fact I can park the Tucson out of the vehicle. The sensors will ensure that it will not collide with anything. Same is true in a very tight parking spot. Anyway the other 4 passenger doors have several warning signals. From low ibeeping to very loud annoying audio sounds that you cannot ignore. I’ve contacted Hyundai Motor America and they’ve denied my complaint. They claim that the extent of the “warning is a red light on the dash”. My local dealership kept my Tucson for 11 days not knowing what to do and how to resolve this problem. I’ve come to reply on the audio warning system, and as a Senior Citizen, not to look at the dash to prevent collisions. This is very serious ,especially, if that door is not locked while I’m driving, any thing can push open the door, resulting in injury or death to people in the vehicle or on the road. This is compounded by the fact that Hyundai produces many types of SUVs, including Genesis.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Nov 2025
Dec 2025 Crash Injury

I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Nov 2025
Jun 2025

My a/c system has a strong mold/mildew smell. The dealership flushed the system and said a bunch of black mold came out. It has been 3 months and the issue is back. It can’t possibly be safe and healthy to be constantly breathing in mold spores. I have seen a ton of other owners complaining about the same issue. I definitely think the a/c drain design is faulty in some regard.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Feb 2025
Mar 2025

Horns failing after being replaced by Hyundai. A kid was running and heading on a path in front of the SUV. Pushed the horn and another failure. Luckily the brakes work - the kid didn't stop. First attempt to fix: 14,612 miles - current miles at 2nd failure 17463.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Mar 2025
Aug 2024

I had the windshield recall repaired and my car still leaked. It has been at the dealership for over 2 weeks for repair. I am concerned whether this vehicle will be safe to drive even after a new windshield is in stalled and all of the carpeting has been replaced. The vehicle is only 8 months old from the time I purchased it from the Hyundia Dealership

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Jul 2024
May 2024

While driving my vehicle (fewer than 3,000 miles on it) I pulled out of a parking lot onto a busy street. The car suddenly stopped driving, slowing to a complete stop. The dashboard read "Auto start stop reset required." I had to place the car in park (on the busy road) and press the start button to resume driving. Temperature gauge read normal, gas was full, no oddities showing on my dash board.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Aug 2024
May 2024 Crash Injury

•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Nov 2024
Jan 2024

The vehicle continues to leak water into the floor carpet even after a recall was supposed to fix the windshield leak problem for this car. This can cause mold.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Jan 2024
Jan 2024 Crash

we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.

Type: Vehicle, Vehicle: 2024 HYUNDAI TUCSON, Manufacturer: Hyundai Motor America
Incident: Apr 2024

Trend Over Time

Complaints by year

Quick Summary

The 2024 Hyundai Tucson has 9 UNKNOWN OR OTHER complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.