12 complaints reported

2015 Infiniti QX60 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
12
Crashes
1
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Feb 2025 Fire Injury

The contact owned a 2015 Infinity QX60. The contact stated that while his wife was stopped at a traffic light, black smoke was emitting from under both front seats, and entered the interior of the cab. The contact's wife returned to the work parking lot, however, the black smoke and flames were excessive and immediately exited the vehicle. No warning lights were illuminated. All the air bags deployed. The contact's wife was transported to the hospital by co-workers. The doctor examined that the contact's wife had sustained 2nd degree burns on both arms and hands that required medical attention. The Fire and Police reports were filed. The vehicle was consumed by the fire and destroyed. The vehicle was towed to an unknown location. The manufacturer was notified of the failure. The contact notified her insurance company.  The failure mileage was approximately 95,000.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Feb 2025
Jul 2024

As I was driving my vehicle just turned off at the speed of 30 miles per hour with no warning no dash lights of any kind. It just shut off completely. I had to pull over to the side in hopes I don't hit anything, or anyone put my vehicle into park and restart my vehicle and this happened at around 2:45 PM. Early it happened at 12:15 PM, as I was turning around in a parking lot, the car shut off again and I had to place it in park and restart the vehicle.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Jul 2024
Mar 2024

We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes infiniti extended the warranty but we no longer qualify for this I don't think this is fair! IT HAS 18K MILES on it. The fact infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? Extending a warranty didn't do anything! This cvt needs to be recalled and fixed so people aren't in danger of crashing.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Feb 2024
Jan 2024

The liftgate latch failed recently. It would not secure, thus causing a safety issue. Anyone or anything could have fallen out of the vehicle. The latch assembly cost $500, and another $197 for installation. T2 automotive in Palatine made the repairs on 1/22/2024. The same repair was made under warranty at Motorwerks Infiniti back in 2017. The liftgate door open indicator did go on. No alarm came on prior to the failure. I believe this to be a faulty design of the liftgate latch.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Jan 2024
Jan 2024

On January 23, 2024, while driving home I heard what sounded like a gun shot. I checked that I was ok and exited the freeway. I pulled over and got out of my vehicle and noticed the sunroof/moonroof was shattered. I looked for overpasses and there were none in my area. I called the authorities. Once the officer arrived he noticed that the glass was bubbled out from the vehicle and not inward as it would be if someone or something struck the glass. The sunroof/moonroof shattered. I had to exit the freeway due to being startled by the loud sound of the glass shattering. Unknown on the glass breaking being reproduced. The sunroof/moonroof was inspected by a police officer. No warning or safety lights came on.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Jan 2024
Nov 2022 Crash

Upon arrival home, my wife and son had their doors open (driver's and passenger's front doors) and were in the process of getting out the vehicle. Shortly after, the vehicle began to roll backwards down the driveway, scraping the passenger front door along my truck. My son had to run backwards to get out from between the two vehicles. He could have been knocked by the door and run over. My wife attempted to press the brakes but the vehicle was off so the brakes did not work. It rolled back into the street and stopped on the curb on the other side. Thankfully no cars were passing by and hit the car as it rolled backward. After realizing that she and my son weren't hurt, she turned the vehicle on and drove it partially into the driveway to get it out of the street. The passenger front door was bent forward and was not able to be closed on it's own. It took some force to get it to the point where we could pull it into the garage. The vehicle was towed to a body shop and repaired under insurance. To my knowledge, the physical damage was repaired but no investigation into why the vehicle suddenly rolled backward was conducted while it was in the shop. We have not had a chance to take it in since we got it back from the body shop. No warning lights or symptoms of any kind had previously presented themselves. Pictures and the repair bill are available to share along with a video from our doorbell camera.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Aug 2022
May 2022

The SUNROOF SHATTERED while I was driving on Highway, glass fell down all over me. Sound like a Gunshot, I am a veteran with PTSD already and it scared me. Thankfully I was able to hold myself together until I got to the dealership, then I broke down.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: May 2022
Oct 2021

DRIVING ON INTERSTATE, SUNROOF EXPLODED SPONTANEOUSLY. LARGE HOLE IN SUNROOF GLASS. SOUNDED LIKE A SHOTGUN WENT OFF FOLLOWED BY SHATTERED GLASS. THERE WAS NO PRIOR DAMAGE TO THE GLASS BEFORE IT EXPLODED.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Oct 2021
Sep 2019

WHEN ACCELERATING THE VEHICLE BEGINS TO SHUDDER AND IT DOES NOT ACCELERATE IN A TIMELY FASHION. WHILE DRIVING ON THE STREET OR HIGHWAY THE CAR DOES NOT GAIN RPMS AND BEGINS TO WHAT BEST CAN BE DESCRIBED AS COUGHING AND SHAKING. CHANGING GEARS FROM DRIVE TO NEUTRAL OR REVERSE ALSO TAKES THE VEHICLE TIME TO MAKE THE CHANGE.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Feb 2019
Dec 2018

SUN ROOF COLLAPSE AND EXPLOSION. DRIVING ON INTERSTATE AND SUNROOF SUDDENLY EXPLODED WITHOUT BEING HIT BY OBJECT. I WAS TRAVELING APPROXIMATELY 55 MPH ON A COLD DAY WHEN THE SUNROOF EXPLODED. NO DEBRIS WAS SEEN COMING AT THE VEHICLE. NO IMPACT WAS HEARD PRIOR TO THE SUNROOF EXPLODING.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Dec 2018
Aug 2018

ON 8/11/2018 AT APPROXIMATELY 1315 CST I WAS DRIVING IN THE RIGHT LANE OF I-10 W BY MILE MARKER 126 AT THE POSTED SPEED LIMIT WHEN THE SUNROOF EXPLODED. NO VEHICLES WERE WITHIN 200 FEET OF OUR VEHICLE (INFINITI 2015 QX60) IN DAYLIGHT AND CLEAR VISIBILITY , NO VISIBLE DEBRIS IN ROADWAY OR VEGETATION OVERGROWTH WAS PRESENT. THE ROADWAY WAS DRY AND IN GOOD CONDITION. SUNROOF WAS CLOSED AND HAD BEEN OPERATED LESS THAN TEN TIMES DURING THE LIFE OF THE VEHICLE.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Nov 2018
Sep 2017

DRIVING TO WORK ON THE EXPRESSWAY AROUND 8:45 A.M. IN THE MIDDLE LANE AND HEARD A LOUD NOISE SIMILAR TO A TIRE BLOWOUT. THEN HEARD PIECES OF GLASS FALLING ON THE INSIDE COVER OF THE SUNROOF. SUNROOF GLASS HAD EXPLODED. TRAFFIC WAS NOT HEAVY AND WEATHER WAS GOOD.

Type: Vehicle, Vehicle: 2015 INFINITI QX60, Manufacturer: Nissan North America, Inc.
Incident: Jan 2017

Trend Over Time

Complaints by year

Quick Summary

The 2015 Infiniti QX60 has 12 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.