67 complaints reported

2016 Jeep Cherokee Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
67
Crashes
0
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Aug 2019

SERVICE SHIFT LIGHT CAME ON DASHBOARD AND ALL THE LIGHTS ON THE SHIFT PANEL WERE LITE, WHILE WE WERE DRIVING. SECOND TIME IT HAPPENED WITHIN A MONTH. CAN'T FIND A RECALL, BUT I SEE IT HAS BEEN HAPPENING TO OTHER JEEP OWNERS. IS IT SAFE TO CONTINUE TO DRIVE?

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Aug 2019

SERVICE SHIFTER LIGHT RANDOMLY APPEARS ON INFO SCREEN INDASH AND LIGHTS UP SHIFTER MOUNT AREA. NO RHYME OR REASON AS TO WHY IT COMES ON, NO ONE HAS BEEN ABLE TO DIAGNOSE BUT SEEMS TO BE A COMMON PROBLEM WHEN GOOGLED.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jul 2019

WHILE IN MOTION THE SHIFTER INDICATOR LIGHTS ALL LIGHT UP AND "SERVICE SHIFTER" APPEARS ON THE CONSOLE OVERRIDING THE DIGITAL SPEEDOMETER, THE ONLY WAY TO RESET THIS IS TO STOP THE CAR, TURN OFF THE ENGINE AND RESTART. THIS HAPPENS NEARLY EVERY TIME THE CAR IS DRIVEN AND UNPREDICTABLE HOW LONG IT WILL TAKE TO HAPPEN. (RESETTING IS ONLY TEMPORARY AS WELL)

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Jun 2019 Injury

THE POWER LIFT GATE HAS FAILED TO LIFT ON SEVERAL OCCASIONS. ONCE, THE LIFT GATE ACTUALLY FELL UNEXPECTEDLY, HITTING ME IN THE HEAD! IT SEEMS TO STRUGGLE TO LIFT ON MOST ATTEMPTS.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jun 2019

WHEN DRIVING ON A HIGHWAY AT 70 MPH, "SHIFTER SERVICE" LIGHT CAME ON IN THE INSTRUMENT PANEL AND WOULD NOT GO OFF. I WAS A LITTLE SCARED AS ALL THE TRANSMISSION LIGHTS CAME ON (PARK, REVERSE, NEUTRAL DRIVE) AND I COULD NOT TELL HOW FAST I WAS GOING. SINCE THE CAR DID NOT SEEM TO HAVE DRIVING ISSUES I CONTINUED THE 20 MILES TO HOME. WHEN WE TURNED THE CAR OFF THE WARNING DID NOT COME BACK ON WHEN I RESTARTED THE VEHICLE. AFTER CHECKING THIS ISSUE ONLINE I SEE THAT THERE ARE MANY PEOPLE HAVE HAD THIS SAME PROBLEM. AND IT SEEMS THAT JEEP IS NOT SURE WHAT TO DO ABOUT IT. JEEP DEALER TOLD ME IT WAS CAUSED BY U1465-00 AND P1C86-1D CODES, AND ARE GOING TO REPLACE SHIFT BEZEL AND HARNESS. MORE THAN A FEW PEOPLE ONLINE SAID THE SAME PROBLEM CAME BACK AFTER THE HARNESS WAS REPLACED.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
May 2019

SERVICE SHIFTER WARNING LIGHT CAME ON OUT OF NOWHERE . 2016 JEEP CHEROKEE 40K MILES ON IT, LEASED VEHICLE. STARTED THE VEHICLE IT WAS IN PARK , STATIONARY. NO PRIOR WARNING

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2019
Apr 2019

SERVICE SHIFTER LIGHT COMES ON WHILE DRIVING. MUST STOP AND SHUT DOWN TO RESET.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2019
Apr 2019

TAMARA RECALL...EVER SINCE I BOUGHT MY JEEP BRANNEW THE RADIO SOMETIMES DOES NOT WORK, SERVICE SHIFTER IS COMING UP, ALSO OTHER THINGS ARE COMING UP SAYING AUTOMATIC SHUT DOWN SERVICE..WHEELS ARE NOT STRAIGHT, AMONG OTHER THINGS. THIS SHOULD NOT BE HAPPENING ON A JEEP THAT'S 3 YEARS OLD. NOW THE DEALERSHIP WANTS 99.00 TO CHECK IT OUT PLUS WHATEVER THE PROBLEM IS. I'M VERY DISGUSTED BECAUSE I LOVE THIS CAR, TOOK MY ANXIETY AWAY, BUT NOW I'M NERVOUS TO DRIVE IT PERIOD. I HATE TO TRADE IT OFF FOR A TOYOTA OR HONDA. PLEASE HELP ME ON THIS. IS IT DANGEROUS TO RIDE WITH SERVICE SHIFTER LIT? THIS SHOULD BE A FREE RECALL TO SEE WHAT'S HAPPENING. NO ONE HAS ANSWERS. I'VE SEENIN THE INTERNET MANY PEOPLE HAVING THE SAME PROBLEM. PLEASE HELP

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2019
Feb 2019

2016 JEEP KL TRAILHAWK (V6) WILL RANDOMLY HAVE NO ELECTRICITY/POWER AT ALL. NOT EVEN TO UNLOCK DOORS OR FOR THE DOME LIGHTS TO COME ON. THIS IS AFTER THE VEHICLE SITS OVERNIGHT, FOR 10 TO 12 HOURS. I HAVE TO USE THE KEY TO UNLOCK THE VEHICLE. I HAVE TO JUMP START IT AND IT WILL RUN FINE FOR DAYS UNTIL IT HAPPENS AGAIN. I HAVE EXPERIENCED THIS ISSUE 5 TIMES IN THE PAST 4 WEEKS. THE BATTERY IS NEW. REPLACED 12/18, AND HAS BEEN TESTED SUCCESSFULLY BY 3 DIFFERENT SHOPS ALONG WITH THE JEEP'S CHARGING SYSTEM PASSING ALL TESTS... ALL CABLES/ CONNECTORS ARE TIGHT AND CLEAN. I NEVER KNOW WHEN IT WILL START, OR NOT.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Nov 2018

THE TURN SIGNAL RIGHT STARTED TO GO OFF TOOK IT TO DEALER THEY REPAIR THIS HAPPEN S4 TIMES IN 2 YRS NOW THE LEFT SIDE IS DOING IT AND THE RIGHT SIDE ALSO THEY SAID IS NOT UNDER WARRANTY AND ITS GOING TO COST ME 1200 DOLLARS TO REPLACE THE TURN SIGNAL ASSEMBLY EACHI TS NOT A PART THAT IS MOVED ITS A PLUG.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2018
Aug 2018

SHIFTER SERVICE PROBLEM SHIFTER AND WIRING NEED TO BE REPLACED ACCORDING TO DEALER MY CAR ONLY HAS FORTY SEVEN THOUSAND MILES ON IT SEARCH ONLINE REVEALS SEVERAL OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND THERE ARE TALKS OF RECALLS BUT NOTHING HAS BEEN DONE AT THIS POINT

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2018
Nov 2017

JEEP 2016 POWER LIFTGATE WON'T OPEN OR CLOSE. THIS LEADS TO THE INABILITY TO MANUALLY CLOSE THE LIFTGATE, AND THE INTERIOR LIGHTS STAY LUMINATED. THERE ARE RECALLS; HOWEVER MY VIN ISN'T LISTED. I NOTIFIED THE DEALER WHO CHANGED THE STRUT FOR OVER $300 AND IT STILL OCCURS.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2017
May 2017

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, THE AUTOMATIC START FEATURE ERRONEOUSLY ACTIVATED AND THE ENGINE STARTED. THE AUTOMATIC START FEATURE AND KEY FOB HAD NOT BEEN USED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT THE RFHM WAS REPROGRAMMED AND THE KEYLESS IGNITION SOFTWARE WAS IMPROVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 10,648.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2017
Nov 2016

LANE DEPARTURE WARNING CAPABILITY IS NOT FUNCTIONING PROPERLY. IT GOES OFF WHILE IN OPERATION IF THE VEHICLE TURNS A CORNER AND OFTEN WHEN CHANGING LANES. CAR ALARM GOES OFF UNEXPECTEDLY AND WITHOUT CAUSE. HAS BEEN RETURNED TO THE DEALERSHIP REPEATEDLY ONLY TO BE TOLD THEY ARE WORKING ON A SOFTWARE UPDATE. NO ESTIMATE OF TIME CAN BE GIVEN BUT ADVISED THIS IS A PROBLEM WITH THE RENEGADE.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016
Oct 2016

I HAD A WARNING ON MY CAR SAYING THAT MY 4WHELL DRIVE WAS NOT WORKING AND THAT I NEEDED TO CALL FOR SERVICE . NOW MY CAR IS IN REPAIR AND THEY ORDERED AN ACTUATOR FOR THE TRANSFER CASE. VEHICLE WAS DRIVING FINE ALL THE TIME WITH ONLY THAT WARNING SO I TOOK IT I

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2016
Jul 2016

VEHICLE HAD RUN UNATTENDED IN ENCLOSED GARAGE. VEHICLE CONSUMED ALL FUEL IN GAS TANK (ABOUT 14 GALLONS) RESULTING IN EXCESSIVE HEAT BUILD UP IN GARAGE THAT ITEMS IN GARAGE MELTED. PARTS ON THE VEHICLE MELTED. THE BATTERY WAS RUINED FROM EXCESSIVE HEAT, THE FUEL PUMP, INSIDE THE FUEL TANK, MELTED. THE FUEL TANK BECAME DISTORTED. PLASTIC WAS FOUND IN THE VALVE TRAIN AND IS BELIEVED TO HAVE BEEN SOURCED FROM THE MELTED FUEL PUMP. INTERIOR WAS DAMAGED AND FLAT SPOTS ON THE TIRES WERE CREATED DUE TO EXCESSIVE HEAT. VEHICLE WAS STATIONARY AND IN PARK. THIS JEEP IS EQUIPPED WITH A KEYLESS IGNITION AND ENGINE STOP / START FUNCTION THAT SHUTS ENGINE OFF WHEN BRAKING TO A COMPLETE STOP AND THEN RESTARTS ENGINE WHEN BRAKE IS RELEASED. EITHER THE VEHICLE STARTED ON IT'S OWN, OR VEHICLE WAS NOT SHUTOFF PRIOR TO DRIVER EXITING. JEEP DOES NOT PROVIDE ANY AUDIBLE ALERT TO THE DRIVER THAT THE VEHICLE IS RUNNING AFTER THE KEY FOB HAS LEFT THE VEHICLE OR FOB IS OUT OF RANGE. IT IS ALSO A CONCERN THAT THE VEHICLE CONTROL MODULES WOULD LET THE VEHICLE RUN FOR AT LEAST 24 HOURS AND NOT SHUTOFF. GIVEN THAT REMOTE START WILL SHUTOFF AFTER 15 MINUTES AND THE ACC POSITION IS ONLY GOOD FOR 30 MINUTES, HOW CAN JEEP DESIGN A VEHICLE TO IDLE UNATTENDED UNTIL THE FUEL TANK EMPTIED? VEHICLE WAS ALSO OBSERVED TO BE RUNNING IN A PARKING LOT TWO WEEKS LATER. WITNESSES PARKED NEXT TO THE JEEP HAVE NO RECOLLECTION OF IT RUNNING WHEN DRIVER LEFT THE VEHICLE.

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2016
Jun 2016

SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!

Type: Vehicle, Vehicle: 2016 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Jeep Cherokee has 67 Electrical System complaints on file. Review the timeline above for detailed owner experiences.