2017 Jeep Cherokee POWER TRAIN,ELECTRICAL SYSTEM

OUR SERVICE SHIFTER LIGHT STARTED COMING ON PERIODICALLY AT AROUND 20K MILES. IT HAS HAPPENED NO LESS THAT 10 TIMES NOW. THIS IS PROBLEMATIC SINCE IT WILL HAPPEN WHILE DRIVING AND THE POWERTRAIN WILL SHIFT INTO NEUTRAL CAUSING THE DRIVER TO HAVE TO PULL OVER WHILE IN TRAFFIC. I TALKED TO THE JEEP DEALER WHO SAID THIS IS OUT OF THE BUMPER TO BUMPER 3 YEAR/36K WARRANTY AND NOT COVERED BY THE POWERTRAIN WARRANTY. WHEN THIS HAPPENS THE SERVICE SHIFTER LIGHT COMES ON AND THE GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D, THE VEHICLE LOSES POWER AND GOES NUETRAL. THERE ARE HUNDREDS OF POSTS ABOUT THIS ISSUE. SEE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 . HOW CAN THIS NOT BE A RECALL OR COVERED UNDER POWERTRAIN WARRANTY? DOES MY TEENAGE DAUGHTER NEED TO HAVE THIS HAPPEN AND THEN GET PLOWED INTO BY A TRUCK TO MAKE YOU OR JEEP TAKE ACTION? PLEASE DO WHAT IS RIGHT AND SAFE FOR ALL OF US JEEP OWNERS EXPERIENCING THIS ISSUE.

EVERY TIME I START MY CAR AFTER A FEW MILES IT SAYS SERVICE SHIFTER BUT EVERYTHING IS IN SPEC. ALL THE LIGHTS ON THE SHIFTER LIGHT UP. BUT THERE IS NO ISSUE SHIFTING

OUR BRAND NEW VEHICLE HAS BEEN IN FOR MAINTENANCE SEVERAL TIMES, DUE TO SERVICE SHIFTER AND SERVICE 4X4. THIS IS ALL DUE TO A FAULTY SHIFTER BEZEL AND FAULTY WIRING TO THE SHIFTER BEZEL. THIS IS A COMMON ISSUE AND WELL KNOWN IF YOU DO GOOGLE SEARCHES ON THIS VEHICLE. CAN THIS BE LOOKED INTO? ITS NOT FAIR FOR THE CUSTOMER AND DEFINITELY AN ISSUE IF THE DEALER KNOWS EXACTLY WHAT THE ISSUE IS BEFORE RECEIVING THE CAR. MAKE THIS A RECALL ALREADY. WHY IS THIS AN ISSUE? BECAUSE IT PREVENTS THE VEHICLE FROM BEING THROWN INTO 4X4 AND ALSO CAUSES SOME VEHICLES TO LOOSE CONTROL FROM WHAT I AM READING. IN MY CASE, MY VEHICLE CAN NOT GO INTO 4X4.

THE SERVICE SHIFTER MESSAGE HAS BEEN COMING ON AND ALL THE LIGHTS ON THE SHIFTER COME ON AS WELL. THE PAST 10 DAYS THE CAR HAS COMPLETELY SHUT DOWN (NO POWER) WHILE DRIVING. THEN WHEN I TRY TO RESTART IT HAS TAKEN A BIT BEFORE IT WILL START. I HAVE HAD TO TURN HAZARD LIGHTS ON IN MIDDLE OF ROAD WHERE I AM STOPPED. THIS HAS HAPPENED 3 TIMES IN THE PAST 10 DAYS. DRY WEATHER, GOING APPROXIMATELY 30 TO 40 MPH. NO RECALL BUT I SEE MANY OF THESE SAME ISSUES ONLINE IN BLOGS.

SERVICE SHIFTER LIGHT CONSTANTLY COMES ON. 2017 CHEROKEE HAS BEEN HAPENNING SINCE 20,000 - NOW HAVE 30,000 . HAVE SEEN AND HEARD HORROR STORIES. DEALER SAYS NO ISSUES. WANTS TO CHARGE FOR REPAIRS.

SERVICE SHIFTER LIGHT COMES ON & ALL LIGHTS IN GEAR SELECT COME ON. THIS THE THIRD TIME THIS HAS HAPPENED. I CAN ONLY FIND INVOICES FOR TWO TIMES. EACH TIME THIS HAS HAPPENED THE VEHICLE WAS IN MOTION.

2017 WITH 34K ON IT AND ON A MINIMUM OF 2 HANDS I HAVE HAD THE ERROR SERVICE SHIFTER COME UP. AFTER CAR IS TURNED OFF, IT WILL GO AWAY FOR NO SPECIFIC AMOUNT OF TIME AND THEN EVENTUALLY POP BACK UP EITHER WHILE DRIVING OR FIRST START UP OF THE DAY.

I HAVE HAD A THE VEHICLE LESS THAN 60 DAYS, AND THE SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED THE VEHICLE, I DROVE HOME TURNED IT OFF AND THEN WHEN I RESTATED THE VEHICLE IT IS NO LONGER ON. DEALER IS UNAWARE OF ANY ISSUES AND HAS NEVER HEAD OF THIS, SO NOW I HAVE TO PAY FOR A DIAGNOSTIC AND ALL THE PARTS AND I DO HAVE EXTENDED WARRANTY BUT THIS IS NOT COVERED BY POWERTRAIN. THERE ARE OVER 600 COMPLAINTS FOR THIS ISSUE, AND NOTHING HAS BEEN DONE.

ON A RECURRING BASIS, THE DASHBOARD LIGHTS UP WITH A "SERVICE SHIFTER NOW" MESSAGE AND ALL LIGHTS ON THE GEAR SHIFT ARE ILLUMINATED. AFTER A RESTART, THE LIGHTS GO AWAY AND THE CAR RESUMES NORMAL FUNCTIONALITY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 6-8 MONTHS.

SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR

WHILE DRIVING AND TURNING RIGHT THE VEHICLE SHIFTED OUT OF GEAR TO NEUTRAL AND THE EMERGENCY BRAKE LIGHT ACTIVATED. ALSO, THE SERVICE AIR BAG, SERVICE SHIFTER AND THE ENGINE LIGHT CAME ON. FURTHERMORE, ALL THE SHIFTER LIGHTS CAME ON. WHILE SITTING IN THE MIDDLE OF TRAFFIC I TURNED THE CAR OFF AND ON TO RESET IT, THEN I WAS ABLE TO MOVE THE VEHICLE AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN. I WAS ABLE TO DRIVE THE CAR BACK TO MY HOUSE 5 MILES AWAY. THIS IS NOT THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. I HAVE A SCHEDULED DIAGNOSIS WITH MY DEALERSHIP'S SERVICE CENTER IN SEVEN DAYS. I MADE THE APPOINTMENT WHEN THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. THEY DID NOT ADVISE ME NOT TO DRIVE THE VEHICLE. BUT, AFTER THE LAST INCIDENT THE VEHICLE IS NOT SAFE TO DRIVE.

A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR

WHILE DRIVING I GOT A 'SERVICE SHIFTER ' MESSAGE AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP. I PULLED OVER TURNED THE CAR OFF AND IT WENT AWAY. IT HAPPEND AGAIN AFTER MY OIL CHANGE AT THE DEALERSHIP. IT GOES AWAY AFTER I RESTART THE CAR BUT SEEMS TO BE A SAFETY PROBLEM BUT THE DEALERSHIP DIDN'T THINK SO. NO MESSAGE OR LIGHTS AFTER I RESTART BUT IT HAS HAPPENED MORE THAN ONCE.

DRIVING DOWN THE RD SERVICE SHIFTER LIGHT COMES ON , THEN PULL OVER PUT CAR IN PARK THEN THE CAR JUST TURNS OFF IN THE MIDDLE OF THE RD. YOU HAVE TO CRANK AND CRANK TO GET IT STARTED BACK WHILE IN THE MIDDLE OF THE RD. I ALMOST GOT RUN OVER ON THE HIGHWAY WHERE THE SPEED LIMIT IS 65. I'M SCARED TO DRIVE MY CAR FOR THE FEAR OF CAUSING A ACCIDENT AND GETTING KILLED. I HAVE A 8 YEAR OLD DAUGHTER THAT O TRANSPORT DAILY. THIS IS A SAFETY ISSUE AND LOTS OF OTHERS ARE HAVING THIS PROBLEM WHEN I GOOGLED WHAT MY CAR IS DOING.

THE SERVICE SHIFTER WARNING CAME UP WHILE DRIVING ON A CITY STREET. THE VEHICLE HAS ROUGHLY 45000. NOTHING HAPPENED THIS TIME BUT I HAVE SEEN THIS IS A COMMON OCCURRENCE AND CAN LEAD TO THE VEHICLE SHUTTING OFF IN MOTION.

MESSAGE "SERVICE SHIFTER" POPS UP ON THE INSTRUMENT PANEL, AND A SERIES OF RED ALERT LIGHTS APPEAR NEXT TO EVERY GEAR ON THE AUTOMATIC TRANSMISSION SHIFTER LEVER. THIS PROBLEM IS RAMPANT AMONG 2017-2018 JEEP CHEROKEES!! THE DEALERS ARE UNABLE TO FIX THE PROBLEM! THEY REPLACE THE WIRING HARNESS, THEY REPLACE THE SHIFTERS THEMSELVES, THEY RESET THE COMPUTERS ' AND THE PROBLEM ALWAYS RETURNS! THE WEBSITE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 ALONE CONTAINS THE STORIES OF OVER 80 JEEP CHEROKEE OWNERS WHO HAVE THIS ONGOING PROBLEM. IMAGINE HOW MANY JEEP OWNERS ACROSS AMERICA ARE SUFFERING WITH THIS ISSUE! JEEP REPLACED THE 2014 SHIFTERS THAT WERE RECALLED (THE ONES THAT KILLED STAR TREK ACTOR ANTON YELCHIN IN 2016) WITH THIS NEW SHIFTER - AND THIS ONE IS JUST AS BAD! THESE VEHICLES MUST BE RECALLED!!

WHILE DRIVING THE VEHICLE THE SERVICE 4WD LIGHT CAME ON AND A DAY LATER THE SERVICE SHIFTER LIGHT CAME ON. THIS IS IN ADDITION TO THE ISSUES IVE BEEN HAVING WITH THE SERVICE AIR BAG AND THE SEAT BELT LIGHT THAT CONTANTLY STAYS ON.

I BOUGHT MY CAR 3/21/2017 AND I'VE LOVED IT UP UNTIL THE RECENT PROBLEMS. SINCE JUNE/2019 WHEN I MAKE A LEFT TURN ALL OF THE LIGHTS ON MY GEAR SHIFTER LIGHT UP AND A DISPLAY OF "SERVICE SHIFTER" POPS UP AND THE ONLY WAY TO CLEAR IT IS TO PULL OVER, TURN THE CAR OFF AND START IT UP. AT FIRST IT HAPPENED RANDOMLY, BUT NOW IT MORE FREQUENT. I PURCHASED AN EXTENDED WARRANTY AND THEY TOLD ME THERE IS NOTHING WRONG, BUT NOW AN ADDITIONAL ISSUE HAS STARTED. SOMETIMES WHEN ALL THE LIGHTS APPEAR WHEN I'M MAKE A TURN OR GETTING ON THE HIGHWAY EVEN, I'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE NOW THE CAR WILL JUST SHUT OFF!! THIS IS SCARY AND UNSAFE, BUT IT IS MY ONLY MEANS OF TRANSPORTATION AND YES ALL OF MY REGULAR MAINTENANCE IS UP TO DATE AS WELL.

LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.

OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. ON SEVERAL OCCASIONS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC TEST PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

CAR WITH JUST OVER 20K MILES AND A "SERVICE SHIFTER" MESSAGE APPEARED. ALL THE LIGHTS ON THE CONSOLE ARE LIGHTED UP (PNRD AND +-). SHIFT PATTERN WAS ODD THE DAY BEFORE.

SERVICE SHIFTER AND ALL RED LIGHTS ON THE SHIFTER COME ON. HAPPENS BOTH AT STATIONARY START AND WHILE MOVING (PREVIOUS TIME). STARTING TO HAPPEN MORE OFTEN AND I'M AFRAID IT WILL LEAD TO ME BEING STRANDED OR UNABLE TO SHIFT IN OR OUT OF PARK.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED APPROXIMATELY A YEAR AGO AND THE BATTERY HAD BEEN REPLACED TWICE. THE VEHICLE WAS TAKEN TO JEFF WYLER CHRYSLER DODGE JEEP RAM OF FT THOMAS (859-441-7800, LOCATED AT 100 ALEXANDRIA PIKE, FORT THOMAS, KY 41075) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 64737215. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.