2020 Jeep Wrangler Power Train

I was driving on the highway with my daughter with dry normal conditions approximately 65-70mph when all of a sudden the jeep downshifts into 1st gear causing an extreme deceleration almost to a complete stop. I had a dead gas pedal and could not accelerate to get to a safe area or shoulder. The problem stopped after I came to a complete stop. My Jeep has been in the shop many times with unrelated issue. I did notify dealer they just brushed it off. It is in the dealership now with oil leak and mentioned transmission issue occured again and this time I made sure they wrote down exactly what happened and I feel extremely unsafe driving this car.

Subject: Formal Complaint Regarding Failed Recall Repair and Improper Diagnostics Charges - Jeep Recall No. 23V116 (Manual Transmission Clutch Overheating) & Violation of 49 U.S.C. Section 30120 Dear Sir or Madam, I am submitting this complaint regarding an unresolved safety defect and improper repair charges related to an official recall performed on my 2020 Jeep Wrangler (manual transmission). The issue concerns Recall No. 23V116 and superseding Recall 21V028, which addresses clutch overheating and associated software logic. Prior to the recall work performed, my Jeep had approximately 23,000 miles on it, and I never had any issues with the manual transmission or transmission related warning codes. In May, I received letters informing me that I needed to take my Jeep to the dealership as soon as possible to have the above recall work performed to avoid potential overheating and fire hazards related to my clutch plate. In June 2025, I brought my vehicle to Don White's Jeep dealership on York Rd. in Cockeysville, MD. The dealership replaced the clutch hardware and performed a software update as required. I did not drive the Jeep for a couple of months due to weather and frequent rainfall during June, July & August. Upon driving the Jeep in August, the "Service Transmission" light came on, and I immediately notified the dealership, and they performed a software update to fix the warning light, admitting they did not realize the software update was required the first time. Two days later, the "Service Transmission" light came on again, and I immediately notified the dealership and dropped the Jeep off to be serviced. The dealership has now had the Jeep for more than a month and has not been able to resolve the "Service Transmission" issue. They are now refusing to perform any additional work unless I pay them approx. $1,000 in diagnostics fees. I opened a case with Jeep Customer Care and they also refused coverage and are demanding payment.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving at 2 MPH, the vehicle started to stall, and the vehicle was downshifting. The contact was unaware of any warning lights being illuminated. The transmission downshifted with a burning odor and was losing power intermittently. The vehicle was not yet diagnosed. The vehicle was not repaired after the recent failure, because the dealer informed the contact that the parts were on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. Parts distribution disconnect.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Stellantis issued Recall #19A more than a year ago (NHTSA Recall #23V-116) and still does not have a remedy

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

This jeep has the dreaded "death wobble" in which the front end starts to shake violently from side to side as you are driving down the interstate, usually after hitting a pothole or beginning of a bridge. This issue also caused a malfunction of the cooling system which caused the jeep to overheat while idling or driving at cruising speeds. No warning messages have appeared other than when the jeep begins to overheat. The jeep is available for inspection.

My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not sure how a manufacturer can have cars on the road that may or may not catch fire at any time and have no solution available. I think Jeep should either fix the issue, recall the cars and offer buy backs, or pay for 3rd party clutch replacements and allow us to close the recall once those are installed. I'm hoping NHTSA or someone can force a solution here.

The contact owns a 2020 Jeep Wrangler. The contact stated that there was an abnormal burning odor, and a grinding metal sound coming from the vehicle while depressing the accelerator pedal. The contact also stated that the Auto On/Off warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and provided the contact a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,407. VIN tool confirms parts not available.

Events leading up to the incident Approx 7:25pm on July 24, 2023 driving up a hill on 71/75 South, he in 6th gear, lost acceleration, downshifted to 5th gear still losing acceleration, smelled an awful burning smell, then heard a clunk sound, clutch fell to the floor. Noticed some smoke, temperature gauge normal. I had enough momentum to pull off to the right shoulder. Turned the car off, called a family member for help @ 7:28pm. About a minute later the smoke became thicker & that's when I exited the vehicle. Called 911 at exactly 7:30pm. Engulfed in flames before I got off the phone with 911. Fire department arrived @ 7:35pm. .First noticed clutch slippage on Sat July 15th, 2023. Appointment was made for July 20, 2023 but they informed me 10min prior to the appointment by text that I couldn't wait on it and they couldn't provide a loaner vehicle

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 20V124000 (Power Train) and 23V116000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. VIN tool confirms parts not available.

Stellantis, formerly FCA, formerly Chrysler issued Recall no. 19A nearly a year ago (NHTSA Recall Number 23V-116) and still does not have a remedy for my Jeep. Because this is a dangerously defect design in the clutch system that has caused vehicle fires, I have elected to pursue an aftermarket clutch system, the Centerforce II. Once I have this installed, how do I go about having Recall 19A/23v-116 cleared to show that my vehicle has been repaired?

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, the steering wheel failed to respond while attempting to make a left or right turn. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the dealer was notified of the failure and the contact was informed that the failure was a known issue. The vehicle was not diagnosed or repaired. The contact stated that he was concerned for his safety while driving the vehicle. The manufacturer was notified of the failure and the contact was denied the repair due to the vehicle having a Salvage Title. The failure mileage was approximately 30,000.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

At 38 months of ownership and less than 17000 miles, the vehicle gets a service shifter mil (U1267) as well as an ESS indicator. The engine starts but is unable to shift out of park. Shifter issues have been going on for years with Jeeps, it is time to fix this. Of course it is 2 months out of warrantee, so I can expect a big bill.

There is an open Safety Recall on my vehicle with no fix. See 19A/NHTSA 23V-116. Stellantis (formerly FCA) has refused to reimburse me for aftermarket clutch replacement in the amount of $1527.10.

I was driving my 2020 Jeep Wrangler Sahara with 34,950 miles on it on the night of 12/13/2022 along I 89 in New Hampshire at a steady 65mph in 6th gear in the far-left lane. Suddenly the tachometer started soaring towards the redline. Before it hit redline, there was an explosion underneath the Jeep. As I looked in the mirror to get to the side of the road, I saw two chunks of glowing hot metal exiting the underside. There were no warning lights or other indication of what was about to happen. I got it safely to the breakdown lane. Someone called in a small brush fire because a fire truck showed up, then a couple of State Police Troopers showed up and helped call a tow truck. It cost $350 for the tow to the nearest dealership and the Uber home. At the dealership I could see a huge crack in the transmission case. From the repair order included, there was damage to the clutch, transmission, starter, flywheel, electrical harness and main seal. I was told the faulty parts were returned to Jeep for inspection. There was a recall on the clutch pressure plate (21V-028) and the "repair" had been completed on my vehicle. The "repair" did not work and people are going to get hurt. Although no one was injured this time, this could have ended very badly if the hot metal shrapnel cut a tire or hit a car behind me. From my little bit of research, this failure is becoming quite common and many people are driving a ticking time bomb.

Shifter cables on my 2020 Jeep Wrangler have fallen off FIVE times leaving me unable to shift the car or drive it and it is necessary to pull over or coast over to the side of the road wherever I may be. The inability to shift is accompanied by a terrible burning smell. The dealership has attempted to repair it by putting the cables back on and by replacing the cables with new cables to no avail, the problem continues to occur. My safety and the safety of others is put at risk because the car is not able to function properly and maintain speed. Without warning this can occur and cause an accident on the road or highway. I have filed a Lemon Law complaint with the Jeep manufacturer. The problem has occurred FIVE times 3/29/22, 9/20/22, 10/14/22, 10/17/22, 11/22/22. All five times were without warning.

I have a 2020 JL Rubicon with manual transmission and 15,970 miles on the vehicle. I have taken it into my local dealer twice for clutch recall issues, the latest in November 2021. 3 weeks later my clutch failed in the middle of a 5 lane highway; there was a terrible grinding noise and a burning smell and the vehicle came to a halt within 30 seconds. I was extremely lucky to be able to get over to the shoulder before it died in the middle of the highway. I had the vehicle towed to the nearest dealer and they say the clutch failed due to user error and I need to pay $4500 for repair. I opened a case and it was summarily closed one day later, with FCA providing the same user error answer based on the notes from the dealership. The issue with the manual transmission in this model is well known, as any search of Jeep forums will tell you, and FCA has consistently denied any responsibility.

While driving on the freeway at 75mph in 2wd the rear axle locker comes on by itself. You will press the button to disengage it and it will just blink. Sometimes it will release, but will turn back on by itself. This is not safe and left my vehicle in a compromising condition.

Clutch pedal intermittently sticks when pressed to the floor. If you press and hold the clutch to the floor and release it slowly you can feel it bind up. 3 things normally happen. #1. It will stick to the floor #2. It will stick for a short time and as you raise your foot, the pedal will hit the bottom of your foot, jerking the jeep forward. #3 it does release as normal. I have taken the Jeep to the dealer last year 8/21 and they couldn't replicate the issue. However they reported a leaky hose that they replaced. I couldn't identify any hoses that were newly replaced. It has gotten progressively worse and now I can replicate the issue after a few attempts. When at a complete stop pointing uphill there is a risk of rolling back into another vehicle if the clutch doesnt engage. Transitioning from a complete stop to moving forward is not very smooth if the clutch pops up on its own. Sometimes it ends up in the engine stopping and having to restart the vehicle. The Jeep is available for inspection. I have tried to schedule another repair but waiting for a response from the Dealer. The Jeep has other recalls for the clutch and I believe all recalls have been applied to the vehicle. I have an email that I sent to the dealer with photos that I sent to the dealer when I first noticed this issue. I can also try to find the invoice from last year.

The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact they do not know when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.

This started in May. The rear locker light came on by it self while driving, and at one point, service locker light was also lit up. I wanted to make the appointment but the light went out so I continued driving. In June, It came back on so I made an appointment with the dealer who was not able to get me in. The dealer kept the car for almost 2 weeks, changed a part and sent me home. As I was driving home from the dealership, the light came back on. If the axle is locked at a high speed(which is for off road, low speed only) this could potentially damage the rear axle differential and have catastrophic failure, which could lead to a crash. This issue is occuring at random.

BRAND NEW JLUR FIRST ROAD TRIP, GOT LESS THEN 500 MILES OUT OF CO INTO HAYS,KS. VEHICLES HAS LEES THEN 5000 MILES, WAS PASSING A VEHICLE AT 68 MPH. LOST ALL FORWARD GEARS, GOT A CODE FOR VALVE BODY SILENOID HIGH VOLTAGE. JEEPCARES DID NOTHING FOR A TOW. IT'S A LITTLE SAD YOU PAY $55,000+ FOR A VEHICLE, JUST TO HAVE A VEHICLE SIT IN THE SHOP WITH NO LOANER. TRANSMISSION IS ON A 2 MONTH BACK ORDER. WORD OF ADVICE STAY AWAY FROM ANY THE NEW JL/JT MODEL JEEPS.