2012 Kia Sorento Engine
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
ENGINE SEIZED, CAME TO A RED LIGHT CAR DIED HAD IT TOWED AND WAS TOLD THE MOTOR IS LOCKED UP DUE TO BEARING WEAR!!!
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULD OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.
WHILE DRIVING AT APPROXIMATELY 45 MPH THE CAR TURNED OFF WITH THE BRAKES AND STEERING WHEEL LOCKING. LUCKILY I WAS ABLE TO COAST DOWN THE SMALL HILL TO THE SIDE OF THE ROAD. THIS INCIDENT TOOK PLACE ON A TWO-LANE CITY ROAD. I HAD TWO PASSENGERS IN MY CAR AT THE TIME. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WITH THE DIAGNOSIS OF ENGINE FAILURE (SEIZING). THE VEHICLE WAS JUST PICKED FROM SERVICE THE DAY BEFORE AND THERE WAS NO INDICATION OR WARNING THAT I WOULD EXPERIENCE ANY SAFETY ISSUES.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND THE CONTACT NOTICED THAT THE OIL WAS LOW. THE CONTACT ADDED A QUART OF OIL EVERY FIVE HUNDRED MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK KIA OF MANCHESTER (1300 S PORTER ST, MANCHESTER, NH 03103, (603) 836-7600) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AND AN OIL CONSUMPTION TEST WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13113751. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 109,000.
I HAD THE MOTOR REPLACED IN JAN 2018 FOR ENGINE FAILURE ROD KNOCKING METAL SHAVINGS ON THE DIP STICK, IT JUST SHUT OFF GOING DOWN THE INTERSTATE AND NOW ITS THE SAME ISSUE AGAIN, GOING DOWN THE INTERSTATE STARTED KNOCKING AND THE CAR JUST SHUT OFF. NO OIL ON THE DIP STICK AGAIN WITH METAL SHAVINGS
ENGINE OIL USE EVERY 1.000 MILES GIVE OR TAKE CAR IS USING 1 TO 1 1/2 QUARTS OF OIL. I HAVE TAKING MY CAR TO THE SELLING DEALER THEY HAVE DONE A OIL CONSUMPTION TEST AND HAVE VERIFIED THAT CAR IS USING OIL.I HAD TO TAKE IT BACK 3 TIME FOR THEM TO CHECK OIL LEVEL AND FOR THEM TO SAY YEP ITS USING OIL .AND WENTON TO TELL ME THAT KIA CORP WILL NOT REPLACE THE ENGINE.SO EVERY 1.000 MILES I HAVE TO PUT OIL IN IT TILL IT BLOWS UP.THIE IS SO SAD I PAID GOOD MONEY FOR THIS CAR AND KIA WILL NOT STAND BY REPAIRS.IM A DIESEL TRUCK SERVICE MANAGER AT A NAVASTAR DEALER.AND WE WOULD NOT TREAT ARE CUST THIS WAY.WE HAVE REPLACED $30.000 MOTORS CAUSE OF OIL USE.CAN YOU PLEASE HELP THANKS FOR YOUR TIME JOEL B [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
MY 2012 SORENTO HAS BEEN BURNING/LOSING OIL SINCE IT WAS TESTED FOR THE PREMATURE BEARING WEAR RECALL AT 100K MILES. IT BURNS APPROX. 1 QT OF OIL EVERY 1000 MILES. THE CURRENT MILEAGE IS 114K MILES. I HAVE TO ADD 5 QTS OF OIL BETWEEN EVERY 5K MILE OIL CHANGE. DROPPING A MICROPHONE INTO MY OIL PAN DID SOMETHING TO MY ENGINE. KIA DEALERSHIP SAYS THIS IS TO BE EXPECTED FOR AN ENGINE WITH THIS MANY MILES.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE THAT CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
CAR WAS RUNNING FINE, NO WARNINGS. STARTED ENGINE AND IT WOULD NOT START. HAD CAR TOWED. WAS TOLD THE ENGINE WAS 'LOCKED UP'. IT IS 2012 SORENTO HOWEVER IT IS NOT PART OF THE RECALL. THE VEHICLE WAS PARKED.
ENGINE IS CONSUMING A LARGE AMOUNT OF OIL THIS HAS OCCURRED AROUND THE ENGINE GOING OVER 90,000 MILES. IN SPEAKING WITH THE KIA DEALERSHIP, THEY STATE IT IS COMMON FOR AN ENGINE OF THIS AGE TO BURN OIL. THE ENGINE BURNS ABOUT A QUART EVERY 500-600 MILES. THIS SEEMS EXCESSIVE.
ENGINE IS CONSUMING A LARGE AMOUNT OF OIL. WE HAD TAKEN THE CAR INTO THE DEALER TO CORRECT A RECALL AFFECTING THE ENGINE OIL. THE DEALER SERVICED THE VEHICLE, THEN THE VEHICLE STARTED BURNING OIL. WE TOOK IT TO A DIFFERENT DEALER WHO REFERRED US TO THE CONSUMER AFFAIRS DEPARTMENT. CONSUMER AFFAIRS SENT IT TO THE ESCALATION DEPARTMENT. THE ESCALATION DEPARTMENT RECOMMENDED THAT WE GO TO A JUNK YARD AND GET A USED ENGINE. THEY TOOK NO RESPONSIBILITY. WE HAVE KEPT THIS CAR SERVICED BUT WE WERE TOLD BY THE DEALER THAT THE CAR NEEDS A NEW ENGINE TO THE TUNE OF $9,000.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUT DOWN AND ALL THE INSTRUMENT PANEL INDICATORS, INCLUDING THE CHECK ENGINE INDICATOR, ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BLEW UP AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
MY 2012 KIA SORENTO KEEPS GOING THOUGH OIL IT'S NOT BURNING IT AND IT'S NOT LEAKING SO WHAT HAPPENING TO IT ?
OUR 2012 KIA SORENTO STARTED HAVING THE EXACT SAME PROBLEMS AS ALL THE OTHER MOTORS THAT WERE ON RECALL FOR BAD BEARINGS. I NEVER GOT A CHECK ENGINE LIGHT. IT WOULD DIE RANDOMLY ON ME. ONCE DIED ON ME ON THE FREEWAY WITH ME AND MY 5YR OLD. LUCKILY I WAS NOT AROUND ANYONE OR IT COULD HAVE BEEN VERY TRAGIC. I LOVED THAT CAR, AND NOW IT'S JUST SITTING AT KIA DEALERSHIP COLLECTING DUST AND NOT BEING USED WITH LESS THAN 100K MILES ON IT. THIS IS NOT A OWNER ISSUE. THIS IS A MANUFACTURING DEFECT. EVEN THE DEALERSHIP SAID IT WAS BAD BEARING AND IT SHOULD BE COVERED. YET WE CAN'T GET THIS ISSUE FIXED BECAUSE THEY DON'T WANT TO HELP US, AND YET HAVE ALL THESE BAD REVIEWS ON NOT WANTING TO HELP OUT THEIR CUSTOMERS. SO IT'S JUST SITTING AT THE DEALERSHIP ROTTING AWAY BECAUSE WE REFUSE TO PAY FOR A MANUFACTURING DEFECT.
THE ENGINE SEIZED UP. WE HAVE MADE REGULAR OIL CHANGES ON THE CAR. THERE WAS FOUND TO BE METAL SHAVINGS IN THE OIL, WHICH IS A MANUFACTURER DEFECT. IT IS 2012 WITH 88,861 MILES ON IT. IT WOULD NOT START SO WE HAD TO TOWED TO LIBERTYVILLE KIA DEALER. THE SERVICE CENTER SAID THAT THERE SHOULD NOT BE ANY METAL SHAVINGS IN THE OIL PAN WITH THE REGULAR SCHEDULED MAINTENANCE
SOMETIME WHEN YOU START THE CAR THE RPM'S WILL NOT MOVE. THE CAR WILL GO FOR A LITTLE WHILE THEN YOU GIVE IT GAS AND IT WILL NOT GO. YOU HAVE TO STOP..TURN THE CAR OFF AND RESTART. IT HAS DONE THIS A NUMBER OF TIME LATELY.
WHILE DRIVING DOWN A VERY BUSY INTERSTATE THE MOTOR STARTED MAKING A LOT OF NOISE AND THEN IT SEIZED UP LEAVING MY FAMILY STRANDED DURING A VERY COLD WINTER NIGHT. WE HAD TO SIT ON THE INTERSTATE AND WAIT ON A TOW TRUCK WHILE HOPING WE DIDN'T GET HIT BY A TRUCK. KIA HAS TOLD US THAT THE OUR MOTOR IS NOT COVERED BY ANY RECAL THAT THEY HAVE FOR THE OTHER KIA SORENTOS, BUT THE RECALL IS FOR THE EXACT SAME THING THAT THEY HAVE A RECALL FOR. I AM INCLUDING PICTURES OF THE MOTOR.
MY KIA'S ENGINE SEIZED UP ON THE HIGHWAY WHILE DRIVING I HAVE NOT EVEN OWNED IT FOR A YEAR. I STILL OWE QUITE A BIT ON THIS AND CAN NOT SEEM TO GET ANY HELP FROM MY LOCAL KIA DEALER WHERE I PURCHASED IT. I LOST MY JOB BECAUSE OF THIS AND CANNOT TRY TO FIND ANOTHER ONE WITH OUT MY VEHICLE - IT IS CAUSING GREAT DISTRESS TO MY FAMILY. I CANNOT AFFORD TO BY ANOTHER VEHICLE OR PURCHASE AN ENGINE. I REALLY NEED HELP AND GUIDANCE WITH THIS ISSUE. I WAS TOLD KIA WAS THE BEST WITH CUSTOMER CARE AND VEHICLE RELIANCE. SOON I WILL NOT BE ABLE TO MAKE PAYMENTS ON MY VEHICLE WITH OUT A JOB. PLEASE HELP ME WITH THIS PROBLEM I DO NOT KNOW WHERE ELSE TO TURN. THANK YOU
I WAS DRIVING FOR ABOUT 45 MINUTES ON THE HIGHWAY WHEN ALL OF A SUDDEN THE CAR STARTED TO DECELERATE. I HAD JUST ENOUGH FORCE TO GET IT TO THE LEFT SIDE OF THE ROAD SAFELY. NO WARNING LIGHTS OR ISSUES PRIOR TO THIS OCCURRENCE. THE RADIO WAS STILL ON BUT I COULDN'T GET THE ENGINE TO TURN OVER TO DRIVE. IS THERE A RECALL FOR THIS ISSUE??? MY MECHANIC COULDN'T FIND ANYTHING WRONG WITH THE CAR. IT STARTED RIGHT UP AND HE DROVE IT FOR AWUITE A BIT TO BE SURE.
AS I CAME OFF AN EXIT FROM THE HIGHWAY, AFTER DRIVING FOR ABOUT 90 MINUTES, FOR NO APPARENT REASON THE CAR JUST STOPPED RUNNING. THE TACH DROPPED TO O, AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD TO AVOID GETTING HIT BY THE VEHICLES BEHIND ME. I TRIED TO START THE CAR AND THE CAR WOULD NOT EVEN TURN OVER. I CALLED MY INSURANCE COMPANY, ARRANGED FOR A TOW TO MY MECHANICS GARAGE, ONLY TO HAVE HIM TELL ME THAT THE MOTOR JUST CEASED. AGAIN NO WARNING FROM THE VEHICLES WARNING LIGHTS OR ANYTHING. IT JUST DIED RIGHT THERE.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE EXHIBITED NO SAFETY RELATED ISSUES OR FAILURES UNTIL MANUFACTURER RECALL CAMPAIGN: SC147 AND AN OIL CONSUMPTION TEST WERE PERFORMED. JIM SHORKEY UNIONTOWN KIA (1050 PITTSBURGH RD, UNIONTOWN, PA 15401, 724-415-3210) SERVICED THE RECALL CAMPAIGN AN INDICATED THAT THE ROD BEARING, O RING, AND ENGINE WERE WEARING DOWN. THE DEALER STATED THAT THE MANUFACTURER HAD NO REMEDY FOR THE FAILURES. SMAIL KIA (5094 US-30, GREENSBURG, PA 15601, 724-837-7000) WAS NOTIFIED OF THE ENGINE FAILURE AND THAT THERE WAS EXCESSIVE OIL AFFECTING THE CRANK CASE AND PISTON RINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
TOOK 2012 SORENTO IN FOR ENGINE/BEARINGS RECALL AT 92K MILES (WHICH INCLUDED AN OIL CHANGE BY DEALERSHIP). NEXT OIL CHANGE AT 98K THERE WAS APPRX 1 QUART OF OIL LEFT. NEVER BURNED OIL PRIOR TO THIS RECALL CHECK. THOUGHT DEALERSHIP MADE MISTAKE. I USUALLY CHANGE THE OIL EVERY 5K MILES. OIL WAS CHANGED AND CHECKED AGAIN AT 2,500 MILES, IT WAS 4 QUARTS LOW. NO WARNING LIGHTS WERE EVER DISPLAYED. TOOK TO DEALERSHIP, PERFORMED OIL CONSUMPTION TESTS (4), CONSUMING ABOUT 1 QUART EVERY 500 MILES. KIA DEALERSHIP TOLD ME UNLESS IT DISPLAYS THE P1326 FAULT CODE, THERE IS NOTHING THAT KIA WILL DO - I CAN FILE A CLAIM WITH KIA AFFAIRS, IF I WANT. IT IS BURNING SO MUCH OIL, THAT IF OIL WAS CHANGE EVERY 7,500 MILES AS RECOMMENDED MAINTENANCE -- THERE WOULD BE NO OIL LEFT IN ENGINE. IT IS BURNING OIL -- THERE IS NO OIL LEAKING. ENGINE WILL FAIL, IT'S A MATTER OF WHEN - HUGE SAFETY ISSUE. A TICKING TIME BOMB. HOPE IT DOESN'T FAIL WHILE DRIVING ON THE INTERSTATE....OR CATCH FIRE.
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE OPERATING THE VEHICLE, A GRINDING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE OIL CONSUMPTION WAS APPROXIMATELY ONE QUART PER EVERY 600 MILES. THE VEHICLE WAS TAKEN TO KIA OF LAUREL (14921 BALTIMORE AVE, LAUREL, MARYLAND), BUT NO FAILURE WAS LOCATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE) IN 2016 AND THE ENGINE WAS INSPECTED. THE FAILURE MILEAGE WAS 110,000.
LOSING OIL..NO INDICATOR LIGHTS COME ON. THEY TELL ME I HAVE DROP OIL PAN AND AND GET NEW SEAL. WHY DOESNTINDICATOR COME ON? .HAVE APPOINTMENT MARCH 4TH AT DEALER TO HAVE THIS FIXED. SOUNLD NOT HAVE TO AY FOR IT. INDICATOR LIGHT DO NOT WORK.NOW MY ENGINE KNOCKS
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO NAPLETON'S MID RIVERS KIA (LOCATED AT 4955 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, (636) 206-4284) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. THE DEALER STATED THAT IF THE ENGINE CONSUMED OIL, IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 114,276. *TR THE CONSUMER STATED THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS UNTIL THE ENGINE SEIZED. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
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The 2012 Kia Sorento has 323 Engine complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.