267 complaints reported

2015 Kia Sorento Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
267
Crashes
1
Fires
5
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2022

The motor is doing a clicking noice. And Kia will not cover the motor since it had another recall that wasnt done in a timely matter. The car stoped in the middle of the freeway and would not move.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
Sep 2022

I engine light keeps coming on after taking my car in to have a diagnostic to pin point the issue with Southern Kia in Chesapeake, Va, 1300 S Military Hwy Chesapeake, VA 23320 (757) 424-6380. The report came back with a code for engine tube that was preventing the evaporation of gas to/from the engine. Less than 4 hours later after the repair the engine light came back on. I took the care back to Southern Kia in Chesapeake, Va, 1300 S Military Hwy Chesapeake, VA 23320 (757) 424-6380 and now they are saying it's something else with the engine. My car has been with Southern Kia in Chesapeake, Va, 1300 S Military Hwy Chesapeake, VA 23320 for three weeks and they are saying they are waiting KIA to give them guidance on the issue.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2021
Sep 2022

My vehicle had two safety recalls regarding the possibility of a sudden engine fire due to a defective Hydraulic Electronic Control Unit (HECU). Additionally, in Milwaukee, theft of Kias has increased exponentially. The number of Kia models stolen increased 25 times higher in the first six months of 2020 by a gang calling themselves the "Kia Boys." The thefts have risen because Kia models 2011 or newer do not have an immobilizer which could prevent thefts. As a senior, my safety is placed at risk because of a combustible engine fire that could start without warning. Moreover, my vehicle is at risk of being stolen at any time because it lacks an immobilizer to prevent easy access. I want KIA or CarMax to buy back and refund me for these two latent defects that I could not have been aware of upon purchasing. Even though I had the CarFax report, I could not have been aware that the HECU recalls could cause an engine fire until I read articles about the recall from car experts. Further, as a layperson and unwary consumer, I could not have been aware of the latent defect of the steering column defect that could make theft of the vehicle easier.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2020
Aug 2022 Fire

Engine caught fire while driving out of state with family on highway. Recall notice said to repair only if ABS light turns on. Light never appeared. Kia refusing to repair/replace engine.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

2105 KIA SORENTO. CONSUMER WRITES IN REGARD TO NUMEROUS SAFETY RECALLS FOR THIS VEHICLE. THE CONSUMER STATED THE DEALER DECLINED TO HONOR THE RECALL. THE DEALER CHARGED THE CONSUMER A FEE FOR THE REPAIRS. *JS

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

I was driving when the car did a complete stop and the tires was smoking

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds and a burning odor was detected. The contact pulled over before the vehicle stalled. The vehicle was towed to an independent mechanic who advised her to tow the vehicle to the dealer. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer for the diagnostic test. The failure mileage was approximately 173,023.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2022
Jul 2022

The engine on my well-maintained 2015 Kia Sorento went into limp mode a few weeks ago in the desert of SW Utah. I was fortunately near a small town with a gas station, where I limped in and checked the oil. I had recently been in for routine oil change so I was surprised to find it was completely out of oil. I added oil and it seemed to operate normal again, and I made it back home to Des Moines where a week later the engine began knocking upon startup and acceleration. I didn’t even have the opportunity to bring it in to a mechanic because it died on the road (no injuries or traffic incidents, fortunately). I made some calls and learned that this was an issue for many Sorento models. My Sorento didn’t qualify for the new engine, but the local Kia dealership did offer me $200 for a trade-in.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2022
Jul 2022

2015 Kia Sorento w/ 69k miles- All routine maintenance records. Engine started acting sluggish & making a loud knocking with no indication light displayed on dashboard. Thankfully was not on major highway or outcome would have be dangerous. Took it in to independent mechanics was told needs new engine, decided to take to local Kia dealership where new engine diagnosis confirmed. Was informed engine was not covered due to lack of code and quoted $8,500 for complete manufactured long block replacement, would take 4+ weeks & rental car at own expense. I own two other kia vehicles (2015 forte & 2021 kia soul GT- which I will be forced to trade in for safer vehicle.) I am outraged to find all 3 are being recalled for the similar issues and that Kia is not taking responsibly for these issues and sticking previously loyal customers to pay for their mistake. Please do not risk yourself, your children and other drivers getting one of these dangerous vehicles which are designed to fail.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2022
Jun 2022

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact depressed the accelerator pedal however, the vehicle failed to respond; instead, the vehicle gradually lost forward momentum and decelerated. The contact pulled off the highway. The contact turned off the vehicle and attempted to restart the vehicle however, the vehicle failed to restart. The contact opened the hood and smelled a burning odor. The contact checked the oil dipstick and saw that the dipstick was dry. The contact had recently had an oil change performed. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The contact had not taken the vehicle to a local dealer or mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 186,000.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2022
Jun 2022

I was driving and engine started to loose power and knocking. Pulled over and discovered that no oil was in the engine. Oil has always been changed every 4000 miles. No oil meter warning displayed on the dashboard.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
May 2022

As I was driving 85mph, I received a kick back on the vehicle and couldn't drive more than 60mph. Took it to the nearst KIA dealership and their service technician stated I was out of oil. I was due for an oil change but was only over 200 mile at most from my previous oil change 5,000 miles ago. I had the vehicle towed to the KIA dealership where they perform all my service and maintenance work. They came to the conclusion that the oil was being burned through the engine and the only repair was a new engine. No lights ever came on on the dashboard to let me know that there was a problem with my vehicle.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2022
May 2022

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 51 MPH, the vehicle experienced a rod bearing failure. There were no warning lights illuminated; however, there was an abnormal knocking sound coming from the engine. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
Apr 2022

I was driving down the highway going about 75-80 MPH, and my car started acting funny. No lights came on or smoking or anything to indicate something was wrong other then it acting funny. Pulled off the highway and my car died, had it towed (after waiting for awhile) got it towed to a AAA service center where they told me my engine was blown. Towed it back to Kansas (I was traveling on vacation when this happened and was 2.5 hours from home) to a kia dealership where now my car will not "throw the code" for the engine to be covered by warranty

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2021
Apr 2022

Kia dealer confirmed that the engine is seized, like a bearing. Has been approved for engine replacement under warranty and previous class action settlements through Kia. We were traveling down the highway at 80MPH in the process of passing another vehicle when the engine suddenly seized. No warning before hand; no noise, no overheating, nothing. Car was running normally. No warning lights came on. We lost all acceleration power. We were able to navigate traffic to the side of the highway where the cars engine quit and would no longer start. 2 hours stuck on the highway with traffic zipping by at 80 MPH, $300 tow bill.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2022
Apr 2022

This product continually needs oil. The engine smells all the time as though it may be burning. I have spent hundreds of dollars on oil. It is not able to have consistent oil changes due to there often times being no oil in the veh to change. The low oil indicator never shows. Also, The brake lights are constantly blowing out. On one occasion A bulb burned into its housing and had to be pried out in order to replace it. I have complained to Kia to no avail. It’s stopped twice. Yesterday most recently. It started shaking and making a clinking noise and shut off. It’s being towed to the dealership. Kia is aware of the fire potential and has sent written directives on where not to park.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2022
Mar 2022

On March 11, 2022 I was driving my 2015 Kia Sorento when the engine died. I was driving on a major road when all of a sudden my brakes locked up and all the warning lights and sounds went on and my car stopped. If it would have happened on the highway I could have been seriously injured. The problem has been confirmed by a dealer and an independent garage both saying that my vehicle needs a new engine. It has been meticulously maintained. Prior to the engine failing there were no warning lights indicating any low oil or service engine lights. The dealership stated that it was not my fault. I contacted the Kia manufacturer and they said there is nothing they can do because it is over the 100,000 mile warranty. It only has 110,000 miles on the car.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2022
Mar 2022

CAR WAS SOUNDING FUNNY. HAD RECENTLY DID OIL CHANGE ABOUT A WEEK AGO. I TOOK CAR TO KIA AND THEY SAID I HAD RECALLS THAT NEEDED TO BE DONE. KIA DID ALL THE RECALLS ON MY CAR AND INSTALLED KNOCK SYSTEM. THEY CALLED ME TO PICK UP CAR AND THE CAR SHUT OFF OF THEM. CALLED KIA AND THEY FIRST APPROVED THE DEALER TO PURCHASE THE NEW ENGINE. THEY THEN SENT AN EMAIL DENYING THE PURCHASE OF A NEW ENGINE. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS. THEY ARE SAYING ENGINE HAD FAILED WHEN CAR WENT TO DEALER BUT WHY WOULD THEY PERFORM WORK ON A CAR'S ENGINE THAT ALREADY FAILED. THEY ARE REFUSING TO FIX CAR.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2022
Feb 2022

-Cylinder walls excessive engine oil consumption. My engine was replaced in June 2019 For my 2015 Kia Sorento. My vehicle presently and right before my 2019 engine replacement would drain oil, but no visible leaks. Smokey exhaust, and loud knocking sounds. Sludgy oil that regularly needs to be replaced. No horsepower or pick up to drive at normal speeds -Due to the oil depletion I was fearful of my vehicle catching fire. It recently stalled on the interstate. -Yes the problem was confirmed 2/24/2022. -Vehicle was inspected at Ed Voyles Kia dealership by a service technician -My vehicle was losing momentum. Multiple lights aluminated, as well as wacky battery issues. check engine light, oil light, battery light, ABS, Electronic Stability, Malfunction indicator, lights illuminated during vehicle failure. My oil light started in August 2021. It came off and on, even with regular oil changes. I took it to another Kia Dealership in October 2021. They did a diagnostic and said my engine was the culprit but that they could not warranty any repairs. I wasn't able to get an appointment with the original dealership that did my previous engine repairs, until February 10, 2022. I called the Kia corporate office several times for help.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
Feb 2022

I was commuting to work and without any warning, no lights at all, the whole front of the car starts violently vibrating and making all sorts of metallic banging noise. I had it taken to the local KIA dealership where they diagnosed it was the Crankshaft and Connecting Rod Bearings.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Feb 2022

Driving to Lexington KY motor began knocking and lost power. Towed home had mechanic look at it found metal in oil pan, towed to KIA dealer and informed it needs new motor. KIA denying warranty because product improved wasn’t done. Having to replace motor out of pocket.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2021
Jan 2022

Kia is refusing to replace my engine related to a product improvement issued in 2018. I never received a notice about the required product improvement. The vehicle simply failed while I was driving. I was luckily able to get to safety. There were no warning lamps or messages or symptoms. The vehicle has been inspected by Kia and a Kia dealer.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Jan 2022

The contact owns a 2015 Kia Sorento. The contact stated that while driving at 10 MPH, he heard knocking sounds coming from the engine. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while driving at 50 MPH and the vehicle stalled. The contact veered to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the engine seized and that the rod bearing might have failed. The dealer was notified of the failure and informed the contact that the VIN was not included in any recalls related to the failure. The vehicle was towed to the contact's residence. The contact stated that he was able to start the vehicle, but he would still hear abnormal sounds coming from the engine. The contact referenced NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was notified of the failure and opened a case. The manufacturer also referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was approximately 130,062.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
Jan 2022

The contact owns a 2015 Kia Sorento. The contact stated while driving 30 MPH, the vehicle inadvertently stalled. The contact veered to the side of the road but was unable to restart the vehicle after several attempts. The check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair because the vehicle was out of warranty. Additionally, the VIN was not under recall. The contact referenced NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2022
Jan 2022

Car continually trying to over-heat. Had to keep pulling to shoulder every 1/4 mile or so, and letting car cool down again. Mechanic diagnosed as a head gasket problem, but upon further research it looks like it may have actually warped the engine block itself. When mechanic calls around to multiple junkyards, found many 2015 kia sorentos, but no engines available due to the same problem. Vehicle is at approx 133,000 miles, and Kia is stating that the vehicle is not in the extended engine warranties effected by this problem (apparently happens more so in another model of kia, I believe they said Optima, but I didn't pay that close of attention since my car is a Sorento.)

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022

Trend Over Time

Complaints by year

Quick Summary

The 2015 Kia Sorento has 267 Engine complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.