2019 Kia Sorento Engine

2019 Kia Sorento- Consumer Complaint- Engine went out after 7 months in to lease. Consumer blamed for damaged done to leased vehicle. Dealership will not honor warranty to repair or exchange. Attached Letter from Office of Attorney General Office Illinois, Retail installment Agreement, GAP Addendum, Vehicle Service Contract, Repair Order, Mechanic Info, & Bill of Sale.

Engine light and oil light came on. Car was running strange. We checked the oil and there was no oil on the dipstick. We put 2 quarts of oil in and drove to Kia of Bradley Illinois. On the way the car stalled without warning.

I have a fuel consumption problem and have read/heard of other Kia owners that are having the same problem.

I have a 2019 Kia Sorento with 79096 miles and on 3/24/2023 after taking it to the dealership for an engine diagnostic the car cut off while i was driving it in traffic. No warning or anything. The dealer state that a new engine is needed however the VIN is not on the Kia Recall settlement however i bought this car certified used i am the second owner and the car is still fairly new to have died so soon after having regular mainenance.

My car has had oil changes regularly, all of a sudden the oil light comes on I check it and it's bone dry 3 quarts of oil just disappeared. There was no smoke coming from the car and no signs of a leak.

The contact owns a 2019 Kia Sorento. The contact stated that after starting the vehicle, while the engine was idling there was a knocking sound coming from the engine compartment. Additionally, while driving at highway speeds, the vehicle failed to exceed 60 MPH while accelerating. The vehicle was taken to the local dealer who performed a software update, but the knocking sound persisted. The manufacturer was not notified of the failures. The failure mileage was 100.

The contact owns a 2019 Kia Sorento. The contact stated that while driving at 40 MPH, the check engine light illuminated the instrument panel. The next day, the contact stated that while driving into her independent mechanic's shop, white smoke began to emit from the vehicle as the vehicle caught fire. The contact immediately exited the vehicle with her grandchildren as the independent mechanic managed to extinguish the vehicle with a fire extinguisher. The fire department was not notified of the failure. The contact sustained severe trauma as a result of the fire. The dealer was notified of the failure and gave her an estimate for the repair. The manufacturer was also notified of the failure and referred to the NHTSA. The vehicle had yet to be repaired and remained in the possession of the mechanic. The failure mileage was approximately 90,000.

The car has issues with accelerating, with huge hesitations that almost feel like the car is going to stop, causing a jerking feeling. This especially happens on the expressway, initially at around 20 mph and then around 50+ mph. Have taken the car to be serviced with no resolution for the issue after over two weeks and now my check engine light constantlystays on. Other Kia owners have expressed noticing similar issues with their Sorento. This is a big concern, as it has the potential to cause several accidents nationwide.

TL* THE CONTACT OWNS A 2019 KIA SORENTO. THE CONTACT STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT AND MAKING A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO KIA OF CLEVELAND (2492 S. LEE HWY, CLEVELAND, TN 37311; (423)693-0505) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ENGINE TROUBLE. ENGINE FAILURE AND STALLING PROBLEMS.

WHEN TAKING OFF, IT SPITS AND SPUTTERS AND THE RPMS GO DOWN TO ZERO AS PULLING OUT IN THE HIGHWAY. SAFETY ISSUE! THIS HAS BEEN AN ONGOING ISSUE HAVE HAD IT IN THE SHOP 3 TIMES

ENGINE HESITATES OR JERKS UNTIL IT WARMS UP. VEHICLE WAS BOUGHT NEW AND HAVE HAD IT TO THE DEALERSHIP AND THEY SAY IT IS NOTHING IS WRONG. BASED ON ALL THE COMPLAINTS WITH THIS SAME PROBLEM IT DEFINITELY IS NOT NORMAL.

MY SORRENTO STARTED TO RIDE VERY ROUGH AND FELT LIKE ENGINE WAS KNOCKING AND MTHE VEHICLE WOULD START TO SHAKE. I PULLED OVER TURN VEHICLE OFF CHECKED ALL MY LEVELS EVERYTHING WAS OK EXCEPT LOW WASHER FLUID. PROCEEDED HOME NO PROBLEM. NEXT DAY AFTER WORKING AND RUNNING ERRANDS SAME THING HAPPENED THIS TIME ENGINE LIGHT CAME ON. BROUGHT IT TO AUTO ZONE AND THE ERROR CODE GIVEN IS P0200. AND I NOTICE THAT MY VEHICLE IS BURNING A LARGE AMOUNT OF FUEL. THE NEXT DAY THE LIGHT WAS OFF NO PROBLEM BUT ON YESTERDAY 10/14/19 IT HAS STARTED AGAIN.

WHEN PULLING OUT OR STARTING OUT THE CAR HESITATES MAKING IT VERY UNSAFE WHEN PULLING OUT IN TRAFFIC. I HAVE REPORTED IT TO THE KIA SERVICE CENTER, BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. IT IS VERY FRUSTRATING AND UNSAFE. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MAY.

LOUD ENGINE RATTLE NOISE WHEN STARTING ENGINE THAT HAS BEEN SHUT OFF OVERNIGHT.SOUNDS LIKE THE CAMSHAFT CHAIN HYDRAULIC TENSIONER IS BLEEDING DOWN.TENSIONER DOES NOT MAINTAIN A CORRECT INITIAL POSITION.NOISE DIMINISHES WITHIN A MINUTE OR SO OF STATIONARY ENGINE RUN.

WHEN DRIVING AT HIGH ALTITUDES, THE CAR SEEMS TO WANT TO STALL. WE WILL BE DRIVING ALONG JUST FINE AND THEN THERE IS HESITATION FOR A MOMENT AND THEN THE CAR WILL BE GOING ALONG JUST FINE AGAIN AND THE HESITATION HAPPENS AGAIN. THIS IS CONTINUOUS THROUGHOUT OUR ENTIRE HIGH ALTITUDE DRIVES. USUALLY OCCURS AT APPROXIMATELY 8000-10,000 FT IN ELEVATION. SEEMS TO OCCUR MORE OFTEN AT 40 MILES PER HOUR. I AM SCARED WE WILL HAVE COMPLETE FAILURE OF THE CAR IN THE MOUNTAINS AND HAVE NO CELL PHONE SERVICE IN ORDER TO CALL SOMEONE FOR HELP. WE HAVE ONLY HAD THIS CAR FOR ABOUT 6 WEEKS AND HAVE TAKEN 4 HIGH ALTITUDE DRIVES AND THIS HAPPENS EVERYTIME. TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD US THIS IS A KNOWN ISSUE AND KIA IS WORKING ON IT. HOW LONG WILL IT TAKE KIA TO RESOLVE THIS ISSUE? I DON'T WANT STALL SOMEWHERE AND CREATE A HAZARDOUS CONDITION FOR MYSELF, PASSENGERS, AND OTHERS SURROUNDING ME. PLEASE SEE KIA GETS THIS TAKEN CARE OF AS SOON AS POSSIBLE FOR EVERYONE'S SAFETY.

LEASED THE CAR IN MARCH AND BY END OF MAY IT WAS IDELING ROUGH AND CLICKING. GOT A MESSAGE ON MY SCREEN ENGINE CONTROL SYSTEM FAILURE AND A CHECK ENGINE LIGHT CAME ON. TOOK IT ONTO THE DEALER AND WITH LESS THAN 2900 MILES IT NEEDS A NEW ENGINE. NOW IT WILL BE ABOUT 3 MONTHS (THEY ARE BACKLOGGED) UNTIL I GET IT BACK!!