2014 Kia Soul Exterior Lighting
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WHEN DRIVING THE HEADLIGHTS WILL FLICKER AND GO OFF DOME TIMES THEY COME BACK ON AND SOME TIMES THEY STAY OFF ALSO HAVE HAD THE DASH LIGHTS GO OFF WITH IT IT HAS HAPPENED ON SIDE STREETS AND ON THE HIGHWAY IT HAS HAPPEN STOPED AT A STOP SIGN I HAVE HAD IT TO THE KIA DEALER BUT THEY CAN'T FIND A THING WRONG WITH IT
I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLIGHT THREE TIMES IN THE LAST 2 MONTHS. WHEN REPLACING HEADLIGHT I USE GLOVES SO AS NOT TO TOUCH THE GLASS. I RESEARCHED THIS PROBLEM ON THE INTERNET AND NOTICE THAT MANY OWNERS ARE HAVING THE SAME PROBLEM. THERE SHOULD BE A RECALL SINCE THIS IS A DEFINITE SAFETY ISSUE. VEHICLE WAS MOVING WHEN ISSUE OCCURRED.
THE HEADLIGHTS ON MY 2014 KIA SOUL STARTED TO FLICKER AS WELL AS THE INTERNAL LIGHTS AT THE SAME TIME ON THE DASHBOARD (SPEED, ETC.). I NORMALLY KEEP THE HEADLIGHT SETTING ON AUTO AND I HAVE HAD THIS VEHICLE FOR A LITTLE OVER 4 YEARS NEVER HAD AN ISSUE UNTIL NOW. I AM PAYING TO GET THE SWITCH REPLACED IN HOPES IT WILL RESOLVE THIS ISSUE, BUT IT IS DANGEROUS PROBLEM BECAUSE THE HEADLIGHTS NO LONGER JUST FLICKER THEY WILL GO COMPLETELY OUT SOME TIMES WHICH CAN BE SCARY WHILE DRIVING AT NIGHT.
WHILE DRIVING THE CAR, THE HEADLIGHTS INTERMITTENTLY WILL DIM AND BRIGHTEN ON THEIR OWN. SOMETIMES TURNING OFF COMPLETELY. TWICE THE DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY AS WELL.
I EXPERIENCED HEADLIGHT FLICKERING AND GOING OFF COMPLETELY WHILE DRIVING ON MY WAY HOME FROM WORK THE NIGHT OF JUNE 1, 2018. THIS ALARMING PROBLEM STARTED WITHOUT WARNING. AFTER THIS INCIDENT AND BEFORE MY APPOINTMENT AT THE KIA DEALERSHIP ON JUNE 4, 2018, I STARTED RESEARCHING THIS PROBLEM AND FOUND TECHNICAL SERVICE BULLETIN ELE093 WHICH I TOOK TO THE DEALERSHIP AT MY APPOINTMENT. AFTER MY OIL CHANGE, I WAS TOLD NO PROBLEM WAS DETECTED WITH MY HEADLIGHTS. I EXPERIENCED THIS PROBLEM AGAIN LAST NIGHT (JULY 19, 2018) AND NEEDED A POLICE ESCORT TO GET HOME. THIS HEADLIGHT PROBLEM IS A PRODUCT LIABILITY ISSUE AND A FACTORY DEFECT. IT IS AN IMMEDIATE THREAT TO MY SAFETY AND WELFARE AND THAT OF MY PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROADWAY. I USE MY VEHICLE TO GET TO MY JOB AT NIGHT AND TO TRANSPORT ELDERLY PATIENTS FOR A VARIETY OF SERVICES, SOMETIMES TO THE EMERGENCY ROOM AT NIGHT. IN LIGHT OF THE THREAT OF PHYSICAL HARM TO MYSELF AND OTHERS, I HAVE REQUESTED THAT KIA HANDLE THE COST OF REPAIRING THIS PROBLEM AS SOON AS POSSIBLE SINCE THIS IS NOT A PROBLEM ASSOCIATED WITH NORMAL WEAR AND TEAR.
HEADLIGHTS AND INSTRUMENT PANEL GO OUT SUDDENLY. THIS HAPPENS BOTH IN MOTION AND STATIONARY. ALSO UPON STARTING THE CAR OR AFTER DRIVING EVEN A SHORT DISTANCE. RANDOM ACTUALLY. VERY DANGEROUS AT NIGHT.
MY HEADLIGHTS GO ON AND OFF AT RANDOM. THEY WILL GO OFF WHILE DRIVING. THEY FLICKER AND THEN GO OFF FOR A FEW SECONDS.
WHILE DRIVING ( IN MOTION) AT NIGHT ON A MAJOR HIGHWAY, USING MY LOW BEAM HEADLIGHTS AND WHEN USING MY LEFT AND RIGHT BLINKER, THE HEADLIGHTS GO OUT. THIS HAS HAPPENED TO ME TWICE NOW AND TO MY SON SEVERAL TIMES. THIS IS VERY DANGEROUS AND WILL HOPEFULLY BE CORRECTED BY KIA.
WHILE DRIVING AT NIGHT MY HEADLIGHTS FLICKER A FEW TIMES THEN COMPLETELY GO OUT. IT'S SCARY! THEY GO BACK ON SHORTLY AFTER BUT I'M AFRAID OF THEM GOING OUT COMPLETELY. I CAN'T BELIEVE THERE IS NO RECALL ON THIS. THERE ARE MANY REPORTS OF THIS ONLINE.
THE DRIVER SIDE HEADLIGHT RANDOMLY GOES OFF FOR DAYS AT A TIME THEN COMES BACK ON FOR A COUPLE DAYS THEN OFF AGAIN.
WHILE DRIVING OUR 2015 KIA SOUL HOME AT NIGHT ON BACK COUNTRY ROADS, THE LIGHTS STARTED FLASHING. THEN THEY COMPLETELY SHUT OFF. IT CONTINUED TO DO THIS THE WHOLE DRIVE HOME. THIS MADE A VERY UNSAFE DRIVE HOME FOR OUR DAUGHTER. SHE HAD TO PULL OVER AND CALL FOR US TO COME GET HER.
2014 KIA SOUL HEADLAMPS WILL RANDOMLY SHUT OFF AND ON WHILE DRIVING VEHICLE. WHEN DRIVING ON COUNTRY ROADS WITH NO STREET LIGHTING AT NIGHT WE MUST STOP AND PLAY WITH THE LIGHTS TO GET THEM TO FUNCTION PROPERLY. IT IS AT THE POINT WHERE WE CAN'T DRIVE THE VEHICLE SAFELY AT NIGHT TO AVOID ACCIDENTS. THIS HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW EVEN THOUGH I REPORTED IT AS OF 07/02/2018
WHILE DRIVING MY KIA SOUL MY HEADLIGHTS WILL SWITCH COMPLETELY OFF AND IT HAS BECAME VERY DANGEROUS ESPECIALLY WHEN I AM DRIVING ON DARK BACK ROADS. I NOTICE IT HAPPENS WHEN I PUT MY SIGNAL LIGHT ON AND TURN IT SEEMS THAT THIS MAY BE A TRIGGER TO THE MALFUNCTION. I HAVE SEEN THAT OTHER KIA SOUL OWNERS HAVE BEEN EXPERIENCING THIS SAME MALFUNCTION AND I WONDER WHY IT HAS NOT BEEN A RECALL. THE LIGHTS WILL SOMETIMES POP RIGHT BACK ON BUT LAST NIGHT IT BLINKED OUT FOR A MINUTE AND I HAD TO PUT THE HIGH BEAM ON. BUT ALL LAST NIGHT THE HIGH BEEN SEEMED TO NOT WANT TO WORK SO NOW IT IS DANGEROUS TO DRIVE AT NIGHT TIME.
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER AND THEN COMPLETELY TURN OFF. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD INADVERTENTLY ILLUMINATE AGAIN. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
DRIVERS SIDE HEADLIGHT FLICKERS AND WILL GO OUT COMPLETELY. THIS HAPPENS WHILE DRIVING OR STATIONARY, AND DOES NOT DEPEND ON SPEED. I HAVE REPLACED THE HEADLIGHT TWICE. THE SECOND TIME I NOTICED THAT THE CONNECTOR THAT ATTACHES TO THE BULB ITSELF IS STARTING TO MELT.
HEADLIGHTS RANDOMLY FLASH OFF AND BACK ON WHILE DRIVING. THIS SEEMS TO HAPPEN WITH THE TURN SIGNAL ACTIVATED BUT ALSO HAPPENS WITHOUT. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON MANUALLY. ALL OF THIS IS QUITE DANGEROUS WHILE DRIVING NEEDLESS TO SAY AND SHOULD CERTAINLY BE A RECALL ITEM.
TESTED DEFICIENCY ON MULTIPLE CONDITIONS (CAR MOVING, STATIONARY, ENGINE RUNNING AND ENGINE OFF, HIGHWAY AND CITY ROADS) AND NOTHING CHANGED THE LIGHT BEHAVIOR. DRIVER'S SIDE HEADLIGHT ONLY. INITIALLY FLICKERED ON AND OFF. SOMETIMES TOGGLING BRIGHTS ON AND OFF WOULD HELP AT FIRST. THIS WENT ON FOR ABOUT A WEEK AND A HALF. AFTER LIGHT STOPPED WORKING, I CHANGED BOTH BULBS. LIGHT CONTINUED TO FLICKER OFF AND ON FOR ABOUT A WEEK, THEN DIED ALTOGETHER. CALLED SHAWNEE MISSION KIA, IN OVERLAND PARK, KS AND SPOKE TO SERVICE MANAGER JOE. HE STATED HE WAS NOT PERSONALLY FAMILIAR WITH THE ISSUE, BUT THAT SOME OF HIS SERVICE DEPARTMENT EMPLOYEES MIGHT BE. I TOLD HIM THERE WERE 132 COMPLAINTS ON THE NHTSA WEBSITE, BUT HE TOLD ME WITHOUT A RECALL I COULD NOT GET A DISCOUNT OR FREE REPAIR. THIS IS A DANGEROUS CONDITION THAT COULD RESULT IN A DRIVER LOSING ALL HEADLIGHT FUNCTION WITHOUT WARNING. I AM UNABLE TO SAFELY OPERATE MY VEHICLE AT NIGHT BECAUSE KIA WILL NOT REPAIR THEIR OBVIOUSLY DEFECTIVE EQUIPMENT.
LOW BEAM HEADLIGHTS FLICKER INTERMITTENTLY AT THE SAME TIME. THIS WILL HAPPEN WHEN THE VEHICLE IS EITHER STATIONARY OR MOVING, ON THE STREET OR HIGHWAY. ROAD CONDITIONS DO NOT SEEM TO BE A FACTOR.I USUALLY DRIVE WITH THE HEADLIGHTS ON DURING THE DAY. VEHICLE DOES NOT HAVE AUTO-HEADLIGHTS. HAVE BEEN TO DEALER THREE TIMES FOR REPAIRS. PROBLEM STILL PERSISTS. I HAVE ENCLOSED COPY OF REPAIR BILLS(OVER $700.00) & A RECALL ARTICLE FROM RECALL MASTERS. (RECALLMASTERS.COM) I REALIZE THAT THE 2014 SOUL IS NOT MENTIONED IN THIS NOTICE BUT, IT HAS ALL THE SAME CHARACTERISTICS.I HAVE NO IDEA WHAT CAUSES THIS TO HAPPEN. THE DEALER & I HAVE BEEN UNABLE TO INDUCE THIS TO HAPPEN. THE DEALER HAS NOT SEEN THIS HAPPEN. THEY CAN ONLY TAKE MY WORD THAT IT DOES.
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 40 MPH, THE HEADLIGHTS FLICKERED ON AND OFF, SWITCHING FROM HIGH BEAM TO LOW BEAM. WHILE DRIVING 65 MPH, THE HEADLIGHTS SHUT OFF COMPLETELY. THE CONTACT ENGAGED THE HAZARD LIGHTS IN ORDER TO GAIN A SOURCE OF LIGHTING ON THE DARK ROAD. IN ADDITION, THE CONTACT SMELLED A FAINT BURNING ODOR INSIDE THE VEHICLE, WHICH CAME FROM THE HEADLIGHTS. FORT BEND KIA OF ROSENBERG, TEXAS WAS MADE AWARE OF THE FAILURE, BUT DID NOT HAVE ENOUGH TECHNICIANS AVAILABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 124-09-938. THE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING, THE HEADLIGHTS STARTED TO FLICKER AND THEN INADVERTENTLY FAILED. THE VEHICLE WAS TAKEN TO LAWRENCE KIA (1225 E 23RD ST, LAWRENCE, KS 66046, (785) 856-8700) WHERE IT WAS DIAGNOSED THAT THE WIRING OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
ONE THE HEADLIGHTS STARTED OUT AS JUST FLICKERING, IT WOULD TURN OFF FOR 2 SECONDS BUT WILL COME BACK ON AS I'M DRIVING. THEN AFTER ABOUT A WEEK, IT WOULD BE A WHILE AND I HAVE TO TURN MY LIGHTS OFF THEN TURN IT BACK ON TO GET IT TO WORK AGAIN. BUT THESE PAST FEW DAYS, IT WOULD NOT TURN ON AT ALL EVEN AFTER FLIPPING THE SWITCH ON-OFF. I DRIVE HOME LATE FROM NIGHT CLASS AND I'M AFRAID THE OTHER HEADLIGHT IS ON ITS WAY OUT TOO.
WHEN DRIVING AT NIGHT THE LEFT DRIVER SIDE HEAD LIGHT TURNS OFF ON IT'S OWN AFTER BEING ON FOR ABOUT 4 MINUTES. THE ONLY WAY TO GET THE LIGHT TO COME BACK ON IT TO TURN THE HEADLIGHT OFF FOR A FEW SECONDS AND THEN TURN THEM BACK ON. THIS IS NOT SAFE AT ALL AND CAN CAUSE AN ACCIDENT.
DRIVER SIDE HEADLIGHTS INTERMITTENT WHEN USING R TURN SIGNAL, NOT WORKING 90% OF TIME. PROBLEM STARTED @ 45,000 MILES. DEALER NOTIFIED, COULDN'T REPAIR DUE TO NOT BEING ABLE TO REPLICATE PROBLEM. NOW AT 73,000 MILES, WITH NO OPERABLE DRIVER HEADLIGHT.
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS WERE DIM AND IT WAS DISCOVERED THAT THE DRIVER SIDE HEADLIGHT FAILED. THE CONTACT MENTIONED THAT THE DRIVER SIDE HEADLIGHT WAS REPLACED PREVIOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS PENDING A REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,592.
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING ON THE FREEWAY, THE VEHICLE'S HEADLAMPS FLICKERED AND FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTFIED AND STATED THAT THERE WAS NO ACTIVE RECALL CAMPAIGN REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
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Quick Summary
The 2014 Kia Soul has 81 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.