2020 Kia Sportage STRUCTURE,UNKNOWN OR OTHER

Top clear coat started peeling on handles, mirrors and above the trunk.

On May 19, 2025 I was driving down the highway at approximately 70mph and experienced a loud explosion sound and my panoramic sunroof exploded. I did have the sunshade closed so I was not hit with any debris. I did swerve and narrowly avoided an accident. There were no warnings before this happened. I was not passing under any bridges or immediately behind any vehicles (there were vehicles to the side and behind me). I took the automobile to the Kia dealership and they filed a claim with Kia Consumer Affairs and a representative came out and told them they needed to file with Kia Tech Line. They did that weeks ago, to no response. The dealership actually called me today and told me to try to contact Kia Consumer affairs ourselves to see if they would respond to us. I did see that there have been reports of this previously and class-action lawsuits for this issue. The Kia dealership guy said they had a customer that this had also happened to and when we went to get a rental car Enterprise told us that they also had a customer with a Kia in the last two weeks that had the same thing happen to them. My Kia is still at the dealership and is available for inspection as it has not been repaired yet because they were waiting for Kia.

My 2020 KIA SPORTAGE WAS STOLEN AFTER THE RECALL WHERE KIA INDICATED THE RECALL WOULD DETECT THAT A KEY WAS NOT INSERTED AND WOULD SHUT DOWN CAR. THIS DID NOT WORK BECAUSE MY CAR WAS STOLEN AFTER THE RECALL!!! CAUSING EXTREME DURESS AND FINCIAL DISTRESS. THIS RECALL WAS JUST A SMOKE SCREEN TO LET EVERYONE THINK IT WAS FIXED AND THAN TACK A COUPLE SECURITY STUFF ON THE WINDOWS. WHEN IS ENOUGH IS ENOUGH AND THE NHTSA FINALLY MAKES KIA RECALL THERE CARS AND INSTALL AN IMOBILIZER AS PER NHTSA CODE.

I WAS DRIVING ON THE HIGHWAY ON A CLEAR DAY WITH NO CARS AROUND ME WHEN MY SUNROOF EXPLODED. THE GLASS WAS DEFECT AND THE MANUFACTURE ISN'T TRYING TO ACCEPT RESPONSIBILITY. THE DEALERSHIP WILL NOT CONFIRM HOW THE DENIAL WAS DETERMINED NOR WILL THEY PRODUCE A FORMAL DENIAL LETTER. THE BIGGEST ISSUE IN MY OPINION IS I DON'T EVEN THINK KIA LOOKED AT THE PHOTOS BECAUSE WHEN I ASKED THE DEALERSHIP FOR THEM (BECAUSE IT'S NEEDED FOR A CLAIM WITH KIA CONSUMER AFFAIRS) I WAS TOLD THEY DIDN'T HAVE THEM. WHEN I ASKED THE BODY SHOP HOW THEY PROVIDED THEM TO THE DEALERSHIP I WAS TOLD BY TEXT. I OPENED A CASE WITH KIA CONSUMER AFFAIRS BUT THEY HAVE YET TO REACH OUT TO ME AND THE CASE HAS BEEN OPEN FOR 34 DAYS NOW. I WAS TOLD BY A DIFFERENT DEALERSHIP THEY KIA CONSUMER AFFAIRS USUALLY TAKES 3DAYS TO REACH OUT.

I WAS DRIVING ON THE HIGHWAY INTO PENNSYLVANIA AT APPROXIMATELY 70 MPH (THE SPEED LIMIT) AND ALL OF A SUDDEN MY SON AND I HEAR A LOUD SOUND. IT SOUNDED LIKE A GUN SHOT AND STARTLED US BOTH. I QUICKLY LOOKED AROUND AND ABOVE ME I SEE A GAPING HOLE IN MY PANORAMIC SUNROOF AND REALIZE THAT MY SON AND I ARE COVERED IN SHARDS OF GLASS. I SHUT THE SUNROOF COVER IMMEDIATELY AND CALL MY INSURANCE AND PUT IN A CLAIM. I WAS STILL OVER 200 MILES FROM HOME AT THIS POINT WITH THE THREAT OF RAIN SO WE MADE OUR WAY HOME AS SAFE AS POSSIBLE. A QUICK GOOGLE SEARCH SHOWS ME THAT THIS IS NOT A NEW ISSUE. WHAT IF I HAD CAUSED AN ACCIDENT BECAUSE OF THE VERY LOUD SOUND? WHAT IF THAT ACCIDENT CAUSED A ROLL-OVER EVEN WITH SEAT BELTS WOULD MY SON AND I HAVE POTENTIALLY BECOME PROJECTILES? WHY IS THIS NOT BEING ADDRESSED BY KIA, HYUNDAI, AND ANY OF THE OTHER CARS THAT OFFER THE PANORAMIC SUNROOF? IS THE MANUFACTURER OF THESE SUNROOFS TO BLAME? I HAVE ONLY HAD THIS CAR FOR 8 WEEKS- I BOUGHT IT BRAND NEW. IT'S GARAGE KEPT WHEN I'M NOT TRAVELING FOR WORK. I WILL NOW BE NERVOUS EVERY TIME I DRIVE EVEN AFTER REPAIR BECAUSE I DON'T KNOW IF THE MANUFACTURED SUNROOF WILL BE SAFER OR IF IT'S THE SAME AS WHAT I BOUGHT WITH THE CAR. IT'S UNSETTLING FOR ME BECAUSE I DRIVE AROUND 1000 MILES A WEEK FOR WORK AND SPEND SIGNIFICANT TIME IN THE CAR.