2020 Kia Telluride Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The satin window trim at the bottom the passenger and driver windows have come loose due to poor adhesive. The heat softened the glue over time and metal satin trim fell off in the middle of the expressway and the other 3 bottom trims have gotten loose due to the bad / wrong glue used to adhere them. The new model have this recall, but this issue is happening also to the 2020 SX trim. The issue is the trim is metal and it gets hot in the sun and the heat softens the glue which then over time the metal starts to separate from the plastic trim housing and fall off while driving which a can cause an accident / injury.
Large chunks of paint are coming off of my vehicle.
The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (at a considerable cost) I asked the manager to look at the damage and told him it wasn't there until after the carwash. He said that the heat from the hole in the muffler had melted the bumper enough so that the brushes in the carwash were able to catch the edge and pull it off. Why is the muffler positioned SO CLOSE to the bumper? Tomorrow(11/18) I will visit the Taylor Kia Dealership(where I purchased the Telluride in 2020. Can there be a recall? Can future Tellurides be equiped with heat shield/different muffler placement?
Paint is delaminating from top and hood of vehicle.
We bought this brand new and have the paint peeling off. It’s a 2020 so paint should not be pealing off. I have read that they are aware of this paint issue but nothing is done yet about it.
Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the same problem.
Paint is peeling off in patches
I have the white pearl paint on my 2020 Telluride. It’s chipping in chunks on the roof and in smaller batches across the body. I paid extra for this paint and from recent research, I’m reading this is a common issue. I’d like this to be repaired. I only have 37,000 miles on the vehicle. I first noticed it as small chips and now it’s present in more locations and expanding in width and length.
White paint is chipping on car
The roof paint is delaminating . The problem has only gotten worst. The color is pearl white. Multiple calls to Kia consumer service and dealer- No action and response.
The Pearl white paint used on Kia and Hyundai models does not adhere to the primer coat underneath causing bubbling and eventual paint peeling issues overtime that is premature in nature. This has been reported in numerous locations across the internet as found by a basic search for the issue. Consumers are left to foot the bill on a improper manufacturing issue that should be taken care of by the manufacturer.
Car was parked in the driveway when a large piece of the roof paint fell off. The car is the white/pearl color. Color is reportedly known to have defect.
The sunroof deflector assembly spring broke and caused the sunroof to hang up on the passenger side. I have opened the sunroof less than ten times. With the sunroof hung up on the passenger side it attempted to open and caused damage to the whole assembly. Now the dealership is wanting $5,000 to fix due to a faulty part.
The Snow White Pearl paint on my 2020 Kia Telluride is rapidly peeling directly above my front windshield. It started as a small 2 inch area first and quickly turned into multiple large areas where the paint is pealing. The largest portion is now roughly 5-6 inches in width. I believe the ENTIRE care needs to be repainted as fixing one spot is not the solution. I have not contacted the Kia dealership or any local repair shops but I could get a quote as needed. Please let me know how to proceed.
I am the owner of a 2020 Kia Telluride with less than 60,000 miles, and I am experiencing a significant issue with the paint peeling off the top of my vehicle. The car is always parked in a garage and only used for routine school pick-ups, with no incidents or accidents that could explain the peeling paint. After researching, I have discovered that this issue is a recurring problem for many Kia vehicles with the Snow White Pearl paint color. It is evident that this is a result of defective paint, and I am outraged that I am being quoted $3,500 to fix an issue caused by Kia’s faulty materials. The peeling has spread to two different areas and worsens daily, further devaluing my vehicle through no fault of my own. Given the widespread reports of this issue and ongoing discussions of a potential class action lawsuit, I urge Kia to address this problem immediately and take responsibility for the defective paint. I strongly believe this should be treated as a recall and that Kia should cover the cost of repairs. Please respond promptly with a resolution, as this is unacceptable for a vehicle of this age and mileage. I expect Kia to stand by the quality of its products and address this issue without further financial burden on your customers.
Paint is peeling above the windshield.
About a year ago the pearl white paint on my 2020 Kia Telluride started pealing off for no reason. The car has 80000 miles and is less than 5 years old. There should be no reason the paint is pealing already.
Vehicle has pearl White paint that is peeling off the entire hood where the letters "Telluride" are. Concern is future rust and issues. IF vehicle rusts it can cause other issues and further rust throughout the vehicle. Appeared 11/10/2024
I purchased a used white 2020 Telluride EX with 47,000 miles in November of 2023. I noticed 4 or 5 what looked like chips in the paint on the body along the top of the windshield. They have slowly gotten larger, one becoming about the size of a half dollar coin. There is no safety risk. I haven't made an appointment yet but will be in the next week since I now have 57,000 miles and the warranty runs out at 60,000 miles.
I have a white Telluride purchased used in 2021 with 30,000 miles at the time of purchase. By 2022 paint started pealing above the windshield. It progressively is getting worse and worse. Kia dealership close by says there's nothing they can do it's not under warranty.
White Pearl paint flaking off front of car above windshield
Pearl white Telluride paint chipping off with no explanation. Several body shops state that this is a well known issue.
I took my vehicle to Safelite for a Windshield repair. As the Safelite technician removed the materials related to the repair process, paint was delaminated from the roof of the vehicle. The Safelite technician and manager "claim" that this is a known quality defect on many customer forums and that I should file a notice on the NHTSA.GOV website.
Roof of car exhibits significant peeling off the white paint in various areas.
Snow White Pearl paint chipping off in chunks
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2020 Kia Telluride has 31 Structure complaints on file. Review the timeline above for detailed owner experiences.