26 complaints reported

2023 Kia Telluride UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
26
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

2023 Kia Telluride – Instrument cluster intermittently goes blank while operating the vehicle. This has happened multiple times over the last few years since we bought it brand new, even after the official recall repair (SC270). Dealer has told us to disconnect the battery as a temporary fix. This is my wife’s primary vehicle for transporting our children and it’s unsafe because she cannot see speed, warning lights or blinkers when the cluster fails. Today 11/24/25, I had to meet her to switch cars because she didn’t feel safe to drive it anymore when the cluster went out. On 11/17/25 it had gone out and I disconnected it, which showed to be a quick fix again. I would estimate the cluster goes out at least once a month. My research shows this is a common issue with this car and updates or the recall doesn’t fix it. As a law enforcement officer, I am held to high safety standards both on and off duty. A vehicle with a recurring and unrepairable safety defect like this is unacceptable, unsafe, and unfit for normal operation. This ongoing failure places our family and the public at risk.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2025
Oct 2025

Fuel gas says empty or low fuel when it’s not. This has happened 5 times in the past 2 years and is occurring more frequently lately. This is a known problem in the Kia forum. Dealer won’t fix without charging diagnostic fee and won’t solve because can’t duplicate the problem.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Oct 2025
Oct 2025

I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2025
Oct 2025

I own a 2023 Kia Telluride (VIN [XXX] ) and the digital instrument cluster intermittently goes blank, including the fuel gauge. This exactly matches Recall 23V298000 / SC270, but Kia is saying my VIN is not currently covered. This is a safety issue that blocks visibility of essential vehicle information. I am requesting NHTSA review to help expand the recall coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2025
Sep 2025

Transmission blew resulting in not being able to switch gears. Was out of my car for 34 days. Got it inspected multiple times. Finally got a new Transmission but now gears "slip" when changing and seems like it'll break down again. Also, can not use the circulation button as it brings a strong vinegar smell into the car and can no longer use the heating/cooling seats as it does not work.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2025
Sep 2025

I parked my 2023 Kia Telluride vehicle in driveway. Went into house for 15 minutes. When I came back out the front passenger side window had spontaneously cracked. No wind, no people, no shrubs or trees nearby. Window tint on the window is holding it together.Kia dealership refused to file a warrantly claim. Two years previously, I had the same thing happen to my windshield. While parked in my garage, it just spontaneously cracked.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Sep 2025
Jul 2025

Windshield crack issues , had to change 2 windshield

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Oct 2025
May 2025

Was driving on the freeway, with no cars in front of me when my sunroof exploded outward. There was no debris that hit my car, just a loud explosion. I was driving with my wife, 4 kids and mother, all of whom can attest to the lack of debris coming from the road.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Feb 2025

The window trim on all four doors has come off. The rear ones were replaced under warranty repair and the front doors are not being repaired as the warranty has expired.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2025
Feb 2025

I had two small chips in my windshield and was planning on getting them fixed but literallly writhing 3-4 days north turned into huge cracks and now I need a whole new windshield

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Jan 2025

While driving the vehicle, the sunroof spontaneously shattered upwards

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2025
Jul 2024

Windshield has cracked and has needed replacement twice in the 15 months I have owned it.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: May 2023
Jun 2024

There was a recall because the car would shift into gear and roll forward, so the fix was to make the parking brake automatically turn on when you put the car in park or open the car door. I do not feel like that is fix. I do not appreciate the decision whether I want my break to be on or not to be decided by the computer because they made a poorly designed vehicle. NHTSA should require Kia to do a better fix than making the parking brake turn on.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Jun 2024

I was driving down the highway only car on the road and my sunroof glass exploded from the inside the car blew a large hole out of the top. I had thousand of pieces of sharp glass rain down on me going 70 mph down the highway. I have no idea why in 2024 that this glass is not required to be laminated above your head. As I am doing my research this is a problem by many manufacturers. KIA has had many of these same incidents I described and no recalls yet. I took it in to the local dealership and the repair cost was $5,000 said the track was contaminated by glass and would need to be replaced. They denied the warranty and stated it was a rock that did it with no proof.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Jun 2024

The single panel sunroof spontaneously exploded while driving while there were no other cars around me on the road. It was not due to a branch or road debris. This was completely unexpected and spontaneous. It exploded from the inside out.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Apr 2024
May 2024

The instrument cluster randomly turns off while driving which renders many safety features, including but not limited to the backup camera, inoperable. This issue was repaired by my dealer in mid 2023 when it was part of a recall. The problem seems to have been recently reintroduced possibly via an over the air software update.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2024
Feb 2024

When I’m in snow mode and driving in snow and come to a complete stop the vehicle doesn’t want to move but if I take it out of snow mode it goes with no problem. Sometimes when I turn in snow mode it will reduce my speed to 15 mph. Not safe at all.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Feb 2024
Jan 2024

The problem has occurred 3 times in the last 3 weeks while driving in "Snow Mode". The accelerator doesn't respond to me pushing on it which has left me in the middle of an intersection and needing to quick change to a different driving mode to get the car to move again. All 3 times it occurred after coming to a complete stop. It allowed me to go forward for about 2-3 seconds but then the accelerator stopped responding whether I was barely pushing on it or pushing harder. The wheels were not spinning, it was a matter of the accelerator not responding. Luckily there were not cars coming in all 3 instances otherwise we would have been hit. It takes time to realize the accelerator isn't working and then think to switch it to another driving mode before you can move again. In that time we could have been hit from the sides or the back. Very scary and not safe at all. I have not brought it into the dealership to get looked at yet. No lights or warnings were on the screen. No other driving mode has this problem occur, just the Snow Mode.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 2024
Jan 2024

We had the vehicle in 'snow' mode and AWD activated. We turned from a stoplight and as we tried to accelerate and merge, all power cut out. The accelerator was down to the floor and no response for 3-5 seconds. It was potentially dangerous as we were trying to merge at an onramp onto the interstate with cars behind us and next to us. We have not had it to a dealer to try to be replicated but have heard from other Telluride owners that this is happening. There were no warning lamps, messages, or other symptoms.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2024
Dec 2023

While driving my 2023 kia telluride in 49 degree weather on our way to our vacation rental in Wyoming, we heard an extremely loud explosion. We stopped the vehicle on the side of the road where we discovered that the sunroof had spontaneously combusted throwing shards of glass everywhere. Fortunately we had the inside screen closed otherwise we all would have been pierced by the glass shards. We could have been blinded had the glass been launched into our eyes. The glass badly scratched the roof and the car. Kia is refusing to cover this obvious defect that has happened to many other kia tellurides as you can see by the many accounts posted on Google and other social boards. Kia continues to deny responsibility for this defect and, instead, wants customers to turn this in to their personal insurance companies. However, even if you would agree to turn this in to your car insurance, they would not cover it as there was no accident. Kia must be made to acknowledge and pay for this clear defect (see the recent sunroof settlement made by Hyundai for the exploding sunroof) instead of expecting their car buyers to pay for their mistake out of their own pockets.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Dec 2023

My windshield received the smallest of a chip. Within 3 hours the chip expanded to a full 24 inch U shaped crack (Straight down the center of the windshield and over toward the drivers side). In the past on other vehicles tiny chips were easily repaired with no resulting crack. In this case, the speed of the cracking preventing any chip repair . My issue is with the integrity of this windshield.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2023
Aug 2023

WINDSHIELD CRACK. We are unsure the cause, but our vehicle is only 3 months old and overnight (while parked in our garage) the windshield mysteriously cracked. The crack started vertically, and has since moved horizontally. This does not seem to be an uncommon issue with the 2020-2023 Tellurides. I've been told by multiple glass companies that this is an extremely difficult windshield to replace, potentially because this windshield is only used on this year and model.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Aug 2023

This is actually our second brand new Kia Telluride 2023 because the first one had this same issue as our second: after the car has not been in use for a week or less, the battery is completely dead so there's obviously a battery drain somewhere. We had Kia corporate master technician on the case along with few other people.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Jul 2023

Driving on interstate with sunroof closed/not in use. Entire sunroof glass shattered suddenly. No rocks or flying debris were visualized flying toward my vehicle before the glass shattered. The glass just seemed to shatter without impact from debris.

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2023
May 2023

The AC condenser is not working. Kia os blaming on a h rock hitting it. But when you look on the internet everyone is having the same problem

Type: Vehicle, Vehicle: 2023 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Apr 2023

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Quick Summary

The 2023 Kia Telluride has 26 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.