1 complaints reported

2015 Lincoln Navigator Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
1
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jun 2020

OVER THE PAST FEW WEEKS THE AIR CONDITIONER BLOWER ON MY 2015 LINCOLN NAVIGATOR WOULD JUST STOP WORKING. WE TOOK IT TO THE FIRESTONE COMPLETE AUTO CARE AND THEY SAID IT NEEDED FREON. $300 LATER, I WAS BACK ON THE ROAD. BUT A FEW HOURS LATER, THE BLOWER STOPPED WORKING AGAIN. I TOOK IT BACK AND AFTER INVESTIGATION FOUND A "SPECIAL SERVICE MESSAGE SSM47797" A POOR ELECTRICAL CONNECTION AT THE BLOWER MOTOR SPEED CONTROL. FIRESTONE SAID THE CONNECTION HAD "BURNED UP" AND IT SHOULD BE COVERED UNDER MY CERTIFIED USED CAR WARRANTY - BUT WHEN I CALLED WOODHOUSE LINCOLN MERCURY, THEY SAID IT WAS "JUST A SSM" AND IT WOULD NOT BE COVERED. IN ADDITION, THEY COULD NOT EVEN TAKE A LOOK AT IT UNTIL "NEXT WEEK SOMETIME". I TOLD THE PERSON ON THE PHONE THAT I NEEDED TO GO TO KANSAS CITY FOR THE WEEKEND, BUT HE DID NOT CARE. FIRESTONE IS FIXING IT, BUT IT IS $530. MY QUESTION IS, IF SOMETHING IS ABLE TO BURN UP UNDER THE HOOD OF MY CAR - AND THE DEALERSHIP KNOWS ABOUT IT, SHOULDN'T THERE BE A RECALL NOTICE SENT TO ALL LINCOLN OWNERS? *TR

Type: Vehicle, Vehicle: 2015 LINCOLN NAVIGATOR, Manufacturer: Ford Motor Company
Incident: Jun 2020

Trend Over Time

Complaints by year

Quick Summary

The 2015 Lincoln Navigator has 1 Electrical System complaints on file. Review the timeline above for detailed owner experiences.