5 complaints reported

2013 Mercedes-Benz E-Class VEHICLE SPEED CONTROL

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
4
Fires
1
Injuries
3

Complaint Timeline

Chronological view of owner reports

Jan 2017 Crash Injury

WHILE PARALLEL PARKING IN FRONT OF A SMALL RESTAURANT IN A LARGE NORTH TEXAS CITY THE VEHICLE QUICKLY ACCELERATED BACKWARDS AT A HIGH SPEED BACKWARDS, CLIMBING OVER A SIDEWALK CURB AN THEN CLIMBED OVER A NEARLY 3 FOOT HIGH RETAINING WALL. THE REAR END OF THE CAR RESTED ON TOP OF THE RETAINING WALL. IF THE RETAINING WALL BETWEEN THE SIDE WALK AND THE RESTAURANT HAD NOT STOPPED THE VEHICLE IT WOULD HAVE LIKELY CONTINUED TO PICK UP SPEED AND GONE THROUGH THE RESTAURANT. MAY HAVE BEEN THE CRUISE CONTROL MECHANISM OR RELATED ACCELERATION SYSTEM.

Type: Vehicle, Vehicle: 2013 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2017
May 2016 Crash Injury

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E350. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE ACCELERATED WITHOUT WARNING AND REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE BACK AND NECK, BUT MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 45,700.

Type: Vehicle, Vehicle: 2013 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2016
Mar 2016 Crash Fire Injury

TL* THE CONTACT OWNED A 2013 MERCEDES-BENZ E350. WHILE DRIVING INTO THE GARAGE AT A LOW SPEED, THE VEHICLE UNINTENDEDLY ACCELERATED AND CRASHED INTO THE GARAGE DOOR. THE FRONT DRIVER SIDE AND FOOT AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUFFERED MINOR BRUISES TO ARM, CHEST, AND NECK. ALSO, SUFFERED SEVERE PAIN TO CHEST WALL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,043. ...UPDATED 04/19/16 *BF *TR

Type: Vehicle, Vehicle: 2013 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2016
Dec 2014

MY 2013 MERCEDES E350 W4 EXHIBITED VERY HIGH ENGINE REVVING FOLLOWED BY HIGH ACCELERATION WHICH COULD ONLY BE CONTROLLED BY ACTIVATING THE PARKING BRAKE. THIS IS THE SECOND DANGEROUS INCIDENT THAT HAS OCCURRED WITH THIS CAR. *TR

Type: Vehicle, Vehicle: 2013 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2014
Mar 2014 Crash

CAR ACCELERATES SUDDENLY IN SPITE OF FOOT ON BRAKE. AT TIMES FOOT WAS PUT LIGHTLY ON THE GAS AND CAR SUDDENLY ACCELERATED. THESE INCIDENTS HAPPENED AT LEAST 3 TIMES. *TR

Type: Vehicle, Vehicle: 2013 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2014

Trend Over Time

Complaints by year

Quick Summary

The 2013 Mercedes-Benz E-Class has 5 VEHICLE SPEED CONTROL complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.