2023 Mercedes-Benz E-Class Fuel System

The contact owns a 2023 Mercedes-Benz E450. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s wife was driving and then stopped at a traffic light, the vehicle independently turned off. The contact stated that several unknown warning lights were illuminated. In addition, the contact stated that the failure caused a traffic back up on a busy roadway. The contact stated that after several attempts, the vehicle restarted. The vehicle was driven to the residence. The contact informed the dealer by phone of the failure and that the parts were not available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 600.