2007 Mercedes-Benz S-Class Engine

BALANCE SHAFT/IDLE GEAR MATERIAL WORE OUT CAUSING TIMING CHAIN TO BECOME LOOSE AND ENGINE TO JUMP TIMING WHILE DRIVING. ENGINE LOCKED UP AND DIED WHILE GOING DOWN THE HIGHWAY! EXPENSIVE REPAIR THAT MERCEDES BENZ KNOWS ABOUT!! THEY HAVE AN INTERNAL MEMO WITH A LIST OF VIN NUMBERS THAT HAVE THE FAULTY IDLER GEAR THAT WEARS OUT PREMATURELY BUT WON'T RECALL THE PRODUCT BECAUSE IT USUALLY WEARS OUT JUST AFTER WARRANTEE PERIOD! SOMETHING MUST BE DONE!

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO ALEXANDRIA MERCEDES-BENZ (200 S PICKETT, ALEXANDRIA, VA 22304, (703) 341-2100) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE AT A STOP LIGHT, THE VEHICLE SHUT DOWN AND LOST ALL POWER. THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO TOW THE VEHICLE TO THE SHOP. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE, BUT KEPT THE VEHICLE FOR FURTHER OBSERVATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.

MY LAST TWO VEHICLES HAVE BEEN A 2007 MERCEDES S550. MY FIRST ONE OPERATED WELL UNTIL THE LAST 6-MONTHS THAT I HAD IT. DURING THAT TIME, I HAD SIX VISITS AND $5000+ IN REPAIRS, BEFORE A FREAK FLOOD TOTALED THE CAR. I USED THE INSURANCE MONEY AND PURCHASED A SECOND CAR, IDENTICAL TO THE FIRST. I HAVE NOT EVEN MADE THE FIRST PAYMENT, AND THE CAR HAS BEEN DIAGNOSED WITH A GASKET LEAK BETWEEN THE UPPER / LOWER INTAKE MANIFOLD. THIS IS A MOLDED GASKET AND IS NOT FIELD REPLACEABLE. THE ENTIRE MANIFOLD MUST BE REPLACED AT $2000. IN MY RESEARCH, IT HAS BEEN DISCOVERED THAT THIS HAS BEEN A KNOWN ISSUE WITH MERCEDES, BUT THEY REFUSE TO ISSUE A RECALL TO CORRECT THE PROBLEM. INSTEAD, THEY ALLOW THE WARRANTY TO EXPIRE AND ALLOW THE CONSUMER TO PAY FOR THE BILL. I HAVE CONTACTED MERCEDES BENZ USA AND THEY REFUSE TO PROVIDE ANY COMPENSATION OR EVEN ACKNOWLEDGE THAT IT IS A KNOWN ISSUE. THIS IS TOTALLY UNACCEPTABLE AND SHOWS A LACK OF COMMITMENT BY MERCEDES TO STAND BEHIND THEIR PRODUCT. I MIGHT POINT OUT THAT THEY ONLY HAVE 48 MONTH / 50K WARRANTY, WHICH IS VERY LOW TO OTHER VEHICLES WHICH HAVE A STANDARD 10 YEAR / 100K WARRANTY. THIS TELLS ME THAT MERCEDES DOES NOT HAVE THE FAITH IN THEIR CARS TO INCREASE THE WARRANTY. THIS IS A CAR THAT COST 100K NEW AND ONE WOULD EXPECT A BETTER WARRANTY AND SUPPORT FROM A COMPANY THAT TOUTS THEIR CARS AS BEING THE BEST. I CAN TELL YOU THAT I WILL NEVER BUY ANOTHER MERCEDES OR STEP FOOT INTO A DEALERSHIP. ON THAT NOTE, I CAUGHT MY LOCAL DEALERSHIP ATTEMPTING TO OVERCHARGE ME ON A PART BY $400. ONCE I PROVED WHAT OTHER DEALERS WHERE CHARGING, THEY MADE AN EXCUSE AND GAVE ME THE PART AT THE RATE THAT THE OTHER DEALERSHIP WAS CHARGING. WHAT A SHAME. BUYER BEWARE!!! *TR

WORN TIMING SPROCKET AND BALANCE SHAFT WAS DEFECTIVE WHEN I PURCHASE THE VEHICLE IN 2011. MERCEDES BENZ KNEW ABOUT THIS DEFECTIVE PART AND DID NOT INFORM ME. THE VEHICLE HAD 46000 MILES ON IT AT THE TIME. IF I WAS INFORM ABOUT THIS PROBLEM I WOULDN'T HAVE BOUGHT IT. I BELIEVE THIS IS A VIOLATION OF THE CONSUMER PROTECTION ACT. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT THE VEHICLE STALLED MOMENTARILY BEFORE RESTARTING INDEPENDENTLY. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH, ON AN INTERMITTENT BASIS. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE SYSTEM WAS RESET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ S350. WHILE DRIVING APPROXIMATELY 5 MPH ONTO AN EXIT RAMP, THE ENGINE DECREASED IN POWER AND HESITATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR THE SAME FAILURES, BUT THERE WERE NO RESOLUTIONS. THE ENGINE WAS RECODED. RECENTLY, THE ENGINE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 150 AND CURRENT MILEAGE WAS 11,312.