2015 Mercedes-Benz S-Class Air Bags

The contact owns a 2015 Mercedes-Benz S550. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, with the message "Front Drivers Air Bag Malfunction - Service Required" displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 10,000.

ON JULY 15, 2020, I WAS INVOLVED IN A ONE CAR ACCIDENT. THE CAR LEFT THE ROADWAY ON A CURVE WHEN I LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE, AND SLID DOWN AN EMBANKMENT INTO A TREE. THE TREE PREVENTED A TOTAL ROLLOVER AND THE CAR WAS AT A 45 DEGREE ANGLE. I WAS THROWN AGAINST THE DRIVER'S SIDE DOOR AND SUSTAINED INJURIES. THE SIDE AIRBAGS DID NOT DEPLOY, NEITHER DID THE FRONT AIRBAGS. THE CAR WAS TOTALED. THE SIDE AIRBAGS ARE SUPPOSED TO DEPLOY IN A SIDE IMPACT OR ROLLOVER SITUATION, BOTH OF WHICH OCCURRED. BECAUSE THEY DID NOT DEPLOY, I SUFFERED A HEAD INJURY, BROKEN RIBS FROM THE IMPACT, AND LACERATIONS FROM THE BROKEN WINDOW AND TREE. I HAVE ENCLOSED THE POLICE REPORT AND PICTURES. THE REPORT ERRONEOUSLY STATED THE AIRBAGS HAD DEPLOYED, BUT THE PICTURES CLEARLY SHOW THEY DID NOT. I HAVE MORE PICTURES, IF NEEDED.