2020 Nissan Altima Steering

The contact owns a 2020 Nissan Altima. The contact stated that while her son was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included in the recall. The failure mileage was unknown.

The contact owns a 2020 Nissan Altima. The contact stated while driving 55 MPH, the steering wheel seized. The power steering warning light was illuminated. The contact was able to veer to the side of the road, turned off and restarted the vehicle, and the steering wheel operated as needed; however, the failure recurred while making a turn. The contact turned off and restarted the vehicle and drove to AutoZone and was informed that the vehicle was designed with an electric power steering. The contact stated that the failure recurred while driving, and the steering wheel failed to operate as needed after turning off and restarting the vehicle. The vehicle was in the process of being towed. The contact related the failure to NHTSA Campaign Number: 21V138000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 50,578.

The contact owns a 2020 Nissan Altima. The contact stated while she had the vehicle serviced for oil maintenance at the local dealer, she had heard an abnormal noise but the dealer stated it was normal. The contact stated the next day while her nephew was driving 15 MPH and making a right turn, the tie rod detached from the vehicle. The contact stated he was not aware of any warning lights were illuminated. The vehicle was not drivable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V138000 (Steering) however, the VIN was not included. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the tie rod to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 21,039.

I was driving home and my steering wheel locked up on me while my car was in motion. I eased on down the road thinking that it locked because of a safety warning, but it never unlocked. I eased my car onside the road and put it in park. While in park, the power steering light appeared on the dashboard. Once I turned my car off, the steering wheel was still locked. This risked my safety because I was not able to control my vehicle.

The contact owns a 2020 Nissan Altima. The contact stated that while driving at various speeds there was an abnormal clicking noise while turning left and right. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000. The contact stated the failure was similar to NHTSA campaign number 21V138000 (steering).