85 complaints reported

2010 Nissan Maxima Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
85
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2015

AFTER WORK ON 7/18/15, I WENT TO MY CAR TO GO HOME, BUT AS I STEPPED ON THE BRAKE AND PUSHED THE START BUTTON, I GOT NOTHING - NOT A PEEP FROM THE ENGINE - SO I TRIED A FEW MORE TIMES, BUT TO NO AVAIL. I CALLED AAA, THINKING THAT MY BATTERY WAS DEAD (EVEN THOUGH I'D JUST PURCHASED A NEW ONE RECENTLY), BUT THE JUMP DIDN'T DO ANYTHING TO MY CAR. I CALLED HOME AND HAD MY BACK-UP FOB BROUGHT TO ME, THINKING THAT PERHAPS THE BATTERY FROM MY MAIN ONE WAS DEAD, BUT THE SECOND ONE DIDN'T WORK, EITHER. NOR DID EITHER OF THEM WORK IN THE PORT THAT'S LOCATED IN THE BOTTOM-LEFT PORTION OF THE DASHBOARD, SO I GOT A RIDE TO THE LOCAL NISSAN DEALERSHIP WHERE SOME SALESMEN GAVE ME SUGGESTIONS OF WHAT I SHOULD DO. WHEN I TOLD THEM THAT I'D DONE EVERYTHING THAT THEY MENTIONED, THEY SAID THAT ALL THAT WAS LEFT TO BE DONE WAS TO HAVE MY VEHICLE TOWED TO THE SHOP, WHICH I DID, BUT SINCE IT WAS A FRIDAY AND NEARLY 6:00 PM, MY CAR WASN'T GOING TO BE LOOKED AT UNTIL MONDAY AFTERNOON. WHILE WAITING FOR THE TOW TRUCK TO ARRIVE, AS WELL AS OVER THE WEEKEND, I DID SOME SEARCHING ONLINE AND FOUND OUT THAT THIS WAS NOT AN UNCOMMON PROBLEM, NOT COVERED BY ANY EXTENDED WARRANTIES, THOUGH I READ THAT THIS PROBLEM OCCURRED OFTEN ENOUGH WITH THE 2009 MAXIMA THAT NISSAN ISSUED AN EXTENDED WARRANTY TO COVER THIS REPAIR, SO I DON'T SEE WHY THIS PROBLEM SHOULDN'T ALSO BE INCLUDED, AS WELL. NISSAN, YOU'RE LOSING YET ANOTHER CUSTOMER...

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2015
Jul 2015

I WENT OUT TO MY GARAGE TO START MY 2010 NISSAN MAXIMA TO HEAD TO WORK AND IT WOULD NOT START AND FLASHED THE KEY LIGHT ON MY DASH. SO I THOUGHT MY REMOTE HAD FAILED SO I GOT MY SECOND REMOTE AND STILL NOTHING. LUCKILY I HAD MY TRUCK TO GET TO WORK THAT DAY. I HAD MY MAXIMA TOWED TO NISSAN AND HAD TO PAY $934.40 OUT OF POCKET. I WAS TOLD THAT NISSAN COVERED SOME 2009 MAXIMAS WITH THE SAME ISSUE BUT NOT THE 2010 YEARS. SUCH A (INCONVENIENCE) I REALLY WISH NISSAN WOULD TAKE CARE OF THIS. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2015
Jun 2015

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. WHILE AT A COMPLETE STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,320.

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2015
Jun 2015

TRIED TO START CAR KEY LIGHT CAME ON, BRAKES WERE HARD TO PRESS ANG IGNTION WOULD NOT START ONLY LOCK WOULD SHOWUP ON THE PUSH TO START BUTTON NOW CAR IS SITTING AND HAVE TO GET TOWED. THE CAR WAS STATIONARY WAS GETTING READY TO GO TO WORK AFTER STOPPING AT A SCHOOL.

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2015
May 2015

THE STEERING COLUMN CAN BE ADJUSTED TO A USER'S PREFERRED POSITION. I HAVE EXPERIENCED A GRADUAL "FALLING" OF THE STEERING COLUMN POSITION. I CAN READJUST USING THE ELECTRONIC ADJUSTMENT LEVER, HOWEVER IT WILL AGAIN "FALL" IN POSITION, BLOCKING THE VIEW OF THE SPEEDOMETER GAUGE. THE CHANGE IS SO GRADUAL THAT IT IS NOT NOTICED UNTIL IT BLOCKS THE SPEEDOMETER, WHICH IF THAT OCCURRED AT THE WRONG TIME, COULD CAUSE A DRIVER TO INADVERTENTLY TRAVEL AT AN UNSAFE SPEED, AND LEAD TO AN ACCIDENT.

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2014
May 2015

2010 NISSAN MAXIMA...THE CAR RAN FINE ALL WEEKEND BUT MONDAY MORNING THE CAR WOULD NOT START... THERE WAS FLASHING RED KEY LIGHT.... WITH CLICKING SOUND. RESEARCH ON INTERNET INDICATED THAT THIS IS DUE TO STEERING LOCK AND MY DEALER ADVISED ME TO TOW THE CAR TO THEM. 2009 NISSAN MODELS HAVE SIMILAR ISSUES AND NISSAN HAS A RECALL BUT THERE IS NONE FRO 2010.... THOUGHT THE PROBLEM ARE EXACTLY THE SAME.

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2015
Apr 2015

AFTER DRIVING MY VEHICLE TO THE POST OFFICE AND PARKING I PROCEEDED TO RESTART MY VEHICLE AND EXIT THE LOT. THE STEERING COLUMN LOCKED AND THE CAR WOULD NOT START. THE MODEL OF MY CAR IS PUSH START WITH NO OTHER ALTERNATE OPTION. I WAS FORCED TO HAVE MY CAR REPAIRED BY THE DEALER TOTALING OVER $1100.00 AND NO ASSISTANCE FROM THE MANUFACTURE WHO HAS HAD NUMEROUS ISSUES IN THE PAST FOR THE SAME MECHANICAL ERROR. MY VEHICLE IS A 2010 MAXIMA AND NISSAN HAS SO FAR ONLY ISSUED A WARRANTY EXTENSION FOR 2009 EDITIONS WHICH HAD THE SAME ERROR. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2015
Apr 2015

MY 2010 NISSAN MAXIMA EXPERIENCED THE STEERING LOCK FAILURE. IT LEAVES PEOPLE STRANDED WHEN THE STEERING LOCK ANTI-THEFT MECHANISM FAILS. THE STEERING WHEEL IS NOT LOCKED BUT THE VEHICLE WILL NOT START. THE STEERING LOCK DEVICE FAILS TO FULLY DISENGAGE SO THE SMART KEY SYSTEM DOES NOT RECOGNIZE THE KEY. THIS MAY NOT CAUSE ACCIDENT, BUT IT CAN STRAND A PERSON ANYWHERE AT ANY TIME LEAVING THEM WITH THE TOWING FEE AND ANYWHERE FROM 700-1000$ IN DEALERSHIP FEES. I DROVE MY CAR TO WORK AND BACK AND FORTH FOR LUNCH. AT THE END OF THE DAY IT FAILED TO START DUE TO WHAT I LATER FOUND OUT WAS THE STEERING LOCK DEVICE FAILURE.

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2015
Mar 2015

STEERING WHEEL LOCK FAILURE OCCURRED. I COULD NOT START THE CAR. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. I RESEARCHED AND THIS IS A COMMON ISSUE WITH MY MAKE AND MODEL. FOR SOME REASON NISSAN IS NOT RECALLING AND REPLACING THE DEFECTIVE PART. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2015
Mar 2015

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED WHILE IN PARK, THE STEERING WHEEL BECAME STUCK IN THE LOCK POSITION PREVENTING THE VEHICLE FROM STARTING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 8,700.

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Feb 2015

ON FEB 24, 2015, I GOT INTO MY 2010 NISSAN MAXIMA TO TAKE SON TO SCHOOL AND CAR WOULD NOT START. AFTER DOING A HOST OF TROUBLESHOOTING (BATTERY, FUSES) NOTHING TURNED UP. HAD IT TOWED TO THE DEALERSHIP AND DIAGNOSTIC TEST DETERMINED THE ELECTRONIC STEERING COLUMN WAS DEFECTIVE. I DID SOME RESEARCH ON THIS ISSUE AND DISCOVERED MILLIONS OF CONSUMER COMPLAINTS ABOUT THIS ISSUE. NISSAN WAS WELL AWARE OF PROBLEM AND RECALLED THE 2009 NISSAN MAXIMA MODELS , AND EXTENDED THE RECALL WARRANTY TIL FEB 2015 TO FIX ISSUE. HOWEVER, THEY DID NOTHING FOR THE 2010 MODELS. WHEN YOU PURCHASE A CAR, YOU ARE ROBBED AT THE DEALERSHIP AND ROBBED AGAIN OF YOUR HARD EARNED MINIMUM WAGE INCOME DUE TO SHODDY WORKMANSHIP THAT COST THOUSANDS. LESSON LEARNED NEVER BUY A NISSAN MAXIMA. *JS

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2015
Feb 2015

I WENT TO TURN ON MY HUSBAND'S 2010 NISSAN MAXIMA THIS MORNING, AND IT DIDN'T TURN ON. THE BRAKE PEDAL WAS HARD TO PUSH, AND THE START BUTTON DIDN'T DO ANYTHING BUT ILLUMINATE THE "LOCK" LIGHT ABOVE THE START BUTTON. I PULLED OUT THE OWNERS MANUAL TO SEE WHAT THE PROBLEM WAS, AND ONCE I FOLLOWED THE INSTRUCTIONS THAT WERE IN THE OWNERS MANUAL TO UNLOCK THE STEERING WHEEL, NOTHING HAPPENED. I HAD TO CALL A TOW COMPANY TO HAVE THE CAR TOWED TO THE NEAREST NISSAN DEALERSHIP. THE SERVICE ADVISOR THAT ASSISTED ME SAID THAT IS WOULD BE COVERED BY THE "NISSAN EXTENDED WARRANTY" THAT THEY HAD FOR THIS SPECIFIC ISSUE (STEERING WHEEL LOCK) BUT THEN WHEN I CALLED LATER TO GET AN UPDATE, SHE ADVISED ME THAT UNFORTUNATELY MY CAR DID NOT MEET THE WARRANTY CRITERIA, WHATEVER THAT MEANS. AFTER DOING SOME RESEARCH ONLINE, I HAVE NOTICED MANY 2010 NISSAN MAXIMA'S HAVING THE SAME ISSUE, SO AS TO WHY THEY ONLY COVER THE 2009'S IS BEYOND MY UNDERSTANDING. THIS IS A SERIOUS ISSUE THAT I HOPE NISSAN CAN CORRECT FOR THE 2010 MAXIMA OWNERS. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2015
Feb 2015

COULD NOT START MY CAR THE MORNING ON 1/14/15. HAD CAR TOWED TO DEALERSHIP WHO STATED THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED AND THIS WAS A KNOWN NISSAN ISSUE. HOWEVER, MY YEAR AND MODEL WAS NOT COVERED UNDER AN EXTENDED WARRANTY AS SOME 2009 MODELS WERE FOR THE SAME ISSUE. CALLED NISSAN AND THEY WOULD NOT COVER THE REPLACEMENT UNLESS THIS BECAME A KNOWN ISSUE ON 2010S AS WELL, AND A RECALL OR EXTENDED WARRANTY WAS ISSUED. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2015
Jan 2015

MY BOYFRIEND AND I WERE DRIVING. WE PARKED THE CAR TO GET OUT AND WE TURNED THE CAR OFF. WE FORGOT TO CLOSE THE SUNROOF AND WENT TO CRANK THE CAR BACK UP TO CLOSE THE SUNROOF BUT IT WOULD NOT START. WE HAD NO CLUE AT FIRST WHAT WAS WRONG. WE CALLED NISSAN. THEY TOLD US WE WOULD HAVE TO BRING THE CAR TO THEM. BUT STATED IT COULD BE THE BATTERY IN THE CAR OR THE BATTERY IN THE KEYS. AND ALSO IT COULD BE THE KEY LOST PROGRAMMING WITH THE CAR. SO WE WENT AND BOUGHT BATTERIES FOR THE KEYS AND ALSO SENT AND BOUGHT A BATTERY FOR THE CAR. AND STILL NO LUCK. THEN WE CALLED THE LOCKSMITH OUT TO REPROGRAM THE KEYS. STILL NO LUCK. LOTS OF MONEY ALREADY LOST. WE THEN BEGAN TO SEARCH THE INTERNET. CAME ACROSS SO MANY COMPLAINTS OF THE SAME ISSUE. I WENT TO NISSAN TALKED TO SERVICE DEPARTMENT . I WAS TOLD I HAD NO RECALLS IN MY CAR. THAT THEY WOULD HAVE TO HOOK IT UP TO A MACHINE TO DETERMINE THE CAUSE OF THE PROBLEM WHUCHNIS 105 DOLLARS AND STILL I WOULD HAVE TO PAY FOR GETTING IT FIXED. IN WAS VERY UPSET. I TOLD THEM MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE. MY BOYFRIEND ALSO CALLED NISSAN AFFAIRS. WE WERE TOLD THE SAME THING AGAIN. THIS IS A SAFETY ISSUE. WHAT IF A CHILD N MOTHER BREAK DOWN OVER THIS AND GET ROBBED OR EVEN KILLED CAUSE THERE CAR WOULD NOT CRANK OVER NISSAN IGNORING THERE CUSTOMER ISSUES. THIS IS THERE PROBLEM. AND THEY NEED TO FIX IT. THERE ARE TOO MANY PEOPLE COMPLAIN IN I ABOUT THE SAME ISSUES FOR A RECALL NOT TO BE PLACED. THE CUSTOMER SERVICE IS HORRIBLE. YOU CARE MORE ABOUT THERE MONEY THAN THERE CUSTOMERS AND THEIR SAFETY. I ALSO WAS TOLD THEY NO LONGER USE THIS PART MODEL BECAUSE IT IS DEFECTIVE. I WILL NEVER BY FROM NISSAN AGAIN. I WILL GO TO THE NEWS PAPER AND THE NEWS ABOUT. NISSAN AND HOW THEY WILL NOT HELP THEIR CUSTOMERS ON A PART THAT IS DEFECTIVE AND WILL NOT RECALL. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2015
Jan 2015

STEERING LOCK MALFUNCTIONED AND VEHICLE WILL NOT START. DEALER STATES NO RECALL BUT EXTENDED WARRANTY WHICH MINE EXPIRED A FEW MONTHS AGO. THIS SHOULD BE A RECALL!!!!!! THEY KNOW IT IS AN ISSUE ON ALL 2009-2010 MODELS AND SHOULD HAVE THEM ALL FIXED CONSIDERING THEY NO LONGER USE THE SAME STEERING LOCK MECHANISM. CAR WILL NOT START UNTIL PIECE IS FIXED. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2015
Jan 2015

MY CAR WAS COMPLETELY DISABLED AFTER MULTIPLE ATTEMPTS TO START IT WITH THE STEERING WHEEL LOCK INDICATOR LIGHT ON. HAD TO GET MY CAR TOWED TO THE DEALERSHIP CLOSEST TO ME SINCE I HAD NO OTHER OPTION BECAUSE IT WOULD NOT START. THE TOW TRUCK DRIVER NEEDED TO MANUALLY PUT MY CAR IN NEUTRAL BECAUSE IT WAS NOT IN A CONVENIENT LOCATION TO GET IT ON THE TRUCK. NOT SURE WHAT I WOULD HAVE DONE IF I HAD PARALLEL PARKED IT AT WORK SINCE CLEARLY THERE WAS NO OTHER WAY TURN IT ON AND MOVE IT. SINCE MY CAR IS A 2010, NISSAN CUSTOMER CLAIMS REP. REFUSES TO DO ANYTHING SINCE IT WASN'T A 2009 MODEL WHICH HAD A RECALL FOR THE SAME EXACT PART. APPARENTLY THEY USED A "DIFFERENT MANUFACTURER" EVEN THOUGH MY CAR WAS BUILT IN THE YEAR 2009. OBVIOUSLY THIS IS A FAULT IN THE DESIGN OF THIS PART SINCE NOT ONLY ONE MANUFACTURER BUT TWO ARE CAUSING THIS ISSUE IN 2009 AND 2010 MODELS. APPARENTLY THEY DO NOT FEEL AS THOUGH THEY ARE RESPONSIBLE DESPITE MULTIPLE COMPLAINTS AND DO NOT CARE ABOUT CUSTOMER SATISFACTION. I HAD TO TAKE MY CAR TO THE CLOSET DEALERSHIP SERVICE DEPARTMENT WHICH CHARGED ME $967.50 TO GET IT FIXED WITH THE HOPES THAT NISSAN WOULD OWN UP TO THEIR FAULTY EQUIPMENT. I COULD HAVE TAKEN IT TO MY MECHANIC WHO WOULD HAVE DONE IT CHEAPER, HOWEVER THIS IS CLEARLY NOT SOMETHING I SHOULD BE RESPONSIBLE FOR PAYING. I THINK IT'S COMPLETELY RIDICULOUS THAT NISSAN HASN'T DONE ANYTHING ABOUT THIS SINCE THEY CLEARLY ACKNOWLEDGE THE ISSUE AND HAVE REIMBURSED THE 2009 MODEL YEAR OWNERS. I WILL NOT BE RECOMMENDING ANYONE BUY THEIR CARS UNTIL THIS ISSUE HAS BEEN RESOLVED. EVERY TIME I GET IN MY CAR, I WILL BE BITTER ABOUT DRIVING IT AND WILL NEVER PURCHASE ANOTHER ONE. IN FACT I HAD ALMOST TALKED A FRIEND TO SWAPPING THEIR 98' MAXIMA TO A NEWER ONE BY TALKING ABOUT ALL THE GREAT FEATURES SUCH AS HEATED STEERING WHEEL, NAVIGATION, BACK UP CAMERA ETC. NOW THEY'RE LOOKING AT OTHER OPTIONS. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2015
Dec 2014

THE STEERING LOCK ASSEMBLY IS FAULTY IN MANY 2009 AND 2010 MAXIMAS, AS WELL AS OTHER NISSANS. AN EXTENDED WARRANTY FOR 6 YEARS/ UNLIMITED MILES WAS ISSUED FOR 2009 MAXIMAS ONLY, EVEN THOUGH NISSAN KNOWS THAT THE SAME ISSUE AFFECTS 2010 MAXIMAS. NISSAN HAS WORKED WITH OTHER CUSTOMERS AND REIMBURSED THEM FOR THE FAULTY PART THEY INSTALLED, BUT THEY WERE NOT INTERESTED IN HELPING ME BECAUSE OF THE MILEAGE ON MY CAR. HOWEVER, IF THE SAME WARRANTY WAS ISSUED, I WOULD HAVE BEEN COVERED SINCE I STILL FALL IN THE 6 YEAR TIMEFRAME. NISSAN SHOULD ISSUE A RECALL FOR THESE FAULTY PARTS, OR AT LEAST EXTEND THE SAME COVERAGE TO OTHER NISSANS SINCE THEY KNOW THEY INSTALLED A FAULTY PART. I PAID $869.17 FOR THE PART, $83.00 TO BE TOWED TO THE DEALERSHIP SINCE THE CAR WOULDN'T START BECAUSE OF THE FAULTY PART, AND $35.00 FOR A RENTAL FROM THE DEALERSHIP. THIS WAS A VERY EXPENSIVE ISSUE TO FIX. NISSAN SHOULD REIMBURSE ME FOR THIS REPAIR SINCE THE PART INSTALLED IS FAULTY AND IT IS KNOWN BY NISSAN THAT IT IS FAULTY. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Dec 2014

I WENT TO PICK MY CHILD UP FROM WORK AT 1130 PM CAME BACK OUT AND CAR WOULDN'T START. IT REPEAT SAID LOCK.. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Dec 2014

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE START BUTTON WAS DEPRESSED AND THE KEY WARNING LIGHT ILLUMINATED. AS A RESULT, THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,500. UPDATED 01/2021/15 *BF UPDATED 01/26/15*JB

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Dec 2014

I HAVE A 2010 NISSAN MAXIMA. IT WAS PURCHASED ABOUT 3 MONTHS AGO. AS I WAS TRYING TO LEAVE WORK LAST WEEK, THE CAR WOULD NOT START. THERE WAS A RED KEY LIGHT ON IN THE UPPER LEFT CORNER OF THE DASH. I CALLED A LOCAL NISSAN DEALER AND THEY TOLD ME THAT MY KEY BATTERY WAS MORE THAN LIKELY JUST DEAD. AFTER I REPLACED THE BATTERY, THE CAR STILL WOULD NOT START. I CALLED THE DEALER BACK AND THEY TOLD ME THAT MY KEY MAY NEED TO BE REPROGRAMMED AND I WOULD HAVE TO TOW THE CAR TO THE DEALERSHIP. AFTER BEING AT THE DEALER FOR AN HOUR I WAS INFORMED THAT THE KEY WAS FINE, AND THE ISSUE WAS WITH THE STEERING LOCK ASSEMBLY. THE CONSULTANT TOLD ME THE REPAIR WOULD COST $925.82. I WAS SHOCKED THAT A $5 ISSUE HAD JUMPED TO ALMOST $1000. I IMMEDIATELY BEGAN RESEARCHING THE ISSUE, AND WAS ABLE TO FIND A STATEMENT BY NISSAN NORTH AMERICA (WBI/13-009) THAT ADMITTED THE PART IN QUESTION HAD BEEN DEFECTIVE. NISSAN EXTENDED THE WARRANTY FOR THE 2009 MODELS TO 6 YEARS/ UNLIMITED MILES, BUT WHY WOULD THEY NOT DO THE SAME FOR ALL MODELS WITH THE SAME ISSUE? THE CONSULTANT ADVISED ME TO CALL 1-800-NISSAN1 TO REQUEST COMPENSATION FOR THE REPAIRS. I WAS TOLD THAT MY VEHICLE WAS OUT OF THE 3 YEAR/ 36,000 MILE WARRANTY AND DID NOT QUALIFY, EVEN THOUGH IT WAS THE SAME PART THAT MALFUNCTIONED. I WAS ALSO TOLD THAT IF THEY DECIDED TO DO ANYTHING IN THE FUTURE I WOULD BE CONTACTED LATER. I FIND THIS TO BE UNACCEPTABLE. I DO NOT THINK CONSUMERS SHOULD BE RESPONSIBLE FOR COSTS ASSOCIATED WITH PARTS THAT ARE KNOWN TO FAIL REPEATEDLY. I HAVE COME ACROSS NUMEROUS FORUMS, WEBSITES, AND VIDEOS THAT DISCUSS THIS SAME ISSUE. I FEEL THAT NISSAN NEEDS TO TAKE RESPONSIBILITY AND ACTIONS TO HELP LOYAL CUSTOMERS RESOLVE THIS RECURRING MALFUNCTION THAT HAS LEFT MANY STRANDED ONSIDE OF THE ROAD. I HOPE THAT I WILL SOON BE REIMBURSED FOR THIS UNEXPECTED AND OUTRAGEOUS EXPENSE. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Dec 2014

MY 2010 MAXIMA HAD A DEFECTIVE ELECTRONIC STEERING COLUMN LOCK WHICH PREVENTED ME FROM STARTING THE VEHICLE AND I HAD TO TOW IT TO THE DEALERSHIP. I WAS STRANDED ON A MAJOR THOROUGHFARE IN COLD WEATHER WITH NO HEAT FOR SEVERAL HOURS AS A RESULT. THE STEERING LOCK WAS REPLACED BY A LOCAL DEALERSHIP AT A COST OF $1000+. THE 2009 NISSAN MAXIMA MODEL HAD THE SAME EXACT PROBLEM. NISSAN CURRENTLY HAS A CAMPAIGN TO ADDRESS THE ISSUE ON THE 2009 NISSAN MAXIMA BUT REFUSED TO ADDRESS THE ISSUE ON MY 2010 MODEL AFTER I'VE CALLED THEM AND SUBMITTED A CASE WITH NISSAN CONSUMER AFFAIRS. I'VE INFORMED NISSAN THAT THIS PROBLEM IS ALSO HAPPENING ON A LOT OF 2010 MODELS AS PER THE 100+ COMPLAINTS ON THE NHTSA WEBSITE AND VARIOUS OTHER INTERNET BLOGS BUT NEVERTHELESS AFTER A WEEK OF REVIEWING MY CASE, NISSAN REFUSED TO ADDRESS THE REPAIR NOR EXTEND THE EXISTING CAMPAIGN TO THE 2010 MAXIMA MODEL. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Nov 2014
Dec 2014

I WENT TO TURN ON THE CAR AND IT WOULDN'T COME ON. I REPLACED THE BATTERY ON THE KEY CHIP. I GOT THE CAR TOWED TO NISSAN AND THEY SAID IT WAS A PROBLEM WITH THE STEERING LOCK. WARRANTY ONLY COVERS 2009 NISSAN MAXIMA. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Dec 2014

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN WHEN MAKING A TURN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE SPECIFICS OF THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 2/24/15*CN

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Nov 2014
Dec 2014

MY STEERING COLUMN WENT OUT WITH THE CAR HAVING 62,000 MILES THERE IS A RECALL ON THE 2009 BUT NOT THE 2010. TO FIX THIS ISSUE IT WAS 900.00 AND NISSAN REFUSED TO PROVIDE ANY ASSISTANCE AND ITS A KNOWN ISSUE WITH THEIR CARS. I WAS VERY DISAPPOINTED THE CAR JUST STOPPED WORKING OUT OF NO WHERE AND WAS COMPLETELY LOCKED UP. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Feb 2014
Dec 2014

SAME AS EVERYONE ELSE WITH THE ELECTRONIC STEERING COLUMN LOCK MALFUNCTIONING ON A 3 AND 1/2 YEAR OLD CAR. THIS IS ABSOLUTELY RIDICULOUS THAT A PART THAT SHOULD LAST THE LIFE OF THE CAR FAILS SO OFTEN AND EVEN MORE RIDICULOUS THAT NISSAN IS NOT EXTENDING THE WARRANTY OR RECALLING IT FOR THE 2010 MODELS. NOT TO MENTION THAT THE PART IS ON BACK-ORDER AND WHO KNOWS HOW LONG I AM GOING TO HAVE TO COME OUT OF PACKET FOR A RENTAL AND OH BY THE WAY WAITING TO PAY $1300 PLUS TO GET THIS FIXED. THIS IS SO UPSETTING... NISSAN SHOULD STAND BY THEIR PRODUCTS AND RECOGNIZE THE FACT THAT THEIR DESIGN FOR THAT PART OBVIOUSLY DID NOT WORK. NISSAN SHOULD ALSO DO RIGHT BY THEIR CUSTOMERS AND TAKE CARE OF THIS ISSUE. *TR

Type: Vehicle, Vehicle: 2010 NISSAN MAXIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2014

Trend Over Time

Complaints by year

Quick Summary

The 2010 Nissan Maxima has 85 Steering complaints on file. Review the timeline above for detailed owner experiences.